ABOUT THE SPEAKER
Michael Norton - Social science researcher
Through clever studies, Michael Norton studies how we feel about what we buy and spend.

Why you should listen

Michael I. Norton is a professor of business administration in the marketing unit at the Harvard Business School. He holds a B.A. in Psychology and English from Williams and a Ph.D. in Psychology from Princeton. Prior to joining HBS, Professor Norton was a Fellow at the MIT Media Lab and MIT’s Sloan School of Management. His work has been published in a number of leading academic journals, including Science, the Journal of Personality and Social Psychology, Psychological Science, and the Annual Review of Psychology, and has been covered in media outlets such as the Economist, the Financial Times, the New York Times, the Wall Street Journal, and the Washington Post.

His research has twice been featured in the New York Times Magazine Year in Ideas issue, in 2007 (Ambiguity Promotes Liking) and 2009 (The Counterfeit Self). His “The IKEA Effect: When Labor Leads to Love” was featured in Harvard Business Review‘s Breakthrough Ideas for 2009.

More profile about the speaker
Michael Norton | Speaker | TED.com
TEDxCambridge

Michael Norton: How to buy happiness

Michael Norton: Kako kupiti srečo

Filmed:
4,136,439 views

Michael Norton na TEDxCambridge predstavi zanimivo raziskavo o tem, kako denar lahko kupi srečo - če ga ne porabite zase. Prisluhnite presenetljivim podatkom, ki kažejo, na kako različne načine lahko prosocialno trošenje koristi vam, vašemu delu in (seveda) drugim ljudem.
- Social science researcher
Through clever studies, Michael Norton studies how we feel about what we buy and spend. Full bio

Double-click the English transcript below to play the video.

00:15
So I want to talk todaydanes about moneydenar and happinesssreča,
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Danes bi rad govoril o dveh stvareh - o denarju in sreči,
00:18
whichki are two things
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gre za dve zadevi,
00:20
that a lot of us spendporabiti a lot of our time thinkingrazmišljanje about,
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o katerih ljudje veliko razmišljamo -
00:22
eitherbodisi tryingposkušam to earnzaslužijo them or tryingposkušam to increaseporast them.
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ali ju poskušamo zaslužiti ali pa povečati.
00:25
And a lot of us resonateresonirati with this phrasefraza.
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In veliko si nas ponavlja ta stavek.
00:27
So we see it in religionsreligije and self-helpsamopomoč booksknjige,
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V verskih knjigah in v knjigah za samopomoč beremo,
00:29
that moneydenar can't buykupiti happinesssreča.
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da denar ne more kupiti sreče.
00:31
And I want to suggestpredlagajte todaydanes that, in factdejstvo, that's wrongnarobe.
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In danes vam želim povedati, da to ne drži.
00:34
(LaughterSmeh)
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(Smeh)
00:36
I'm at a businessposlovanje schoolšola, so that's what we do.
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Sem na poslovni šoli in to pač tam počnemo.
00:38
So that's wrongnarobe, and, in factdejstvo, if you think that,
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To torej ne drži in če v bistvu mislite tako,
00:41
you're actuallydejansko just not spendingporaba it right.
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denarja le ne zapravljate za prave stvari.
00:43
So that insteadnamesto tega of spendingporaba it the way you usuallyobičajno spendporabiti it,
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Če bi denar enkrat za spremembo porabili za kaj drugega kot običajno,
00:45
maybe if you spentpreživel it differentlydrugače,
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če bi ga morda porabili drugače,
00:47
that mightmorda work a little bitbit better.
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bi se moja trditev zdela nekoliko bolj verjetna.
00:49
And before I tell you the waysnačinov that you can spendporabiti it that will make you happiersrečnejši,
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In preden vam povem, kako denar porabiti tako, da vas bo to osrečilo,
00:52
let's think about the waysnačinov we usuallyobičajno spendporabiti it
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pomislimo, kako ga običajno zapravimo,
00:54
that don't, in factdejstvo, make us happiersrečnejši.
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kar nas v bistvu ne naredi nič srečnejših.
00:56
We had a little naturalnaravno experimentposkus.
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Naredili smo manjši resnični poskus.
00:58
So CNNCNN, a little while agonazaj, wrotenapisal this interestingzanimivo articlečlanek
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Na CNN so pred kratkim napisali ta zanimiv članek,
01:01
on what happensse zgodi to people when they winzmaga the lotteryloterija.
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ki govori o tem, kaj se zgodi ljudem, ko zadenejo na loteriji.
01:04
It turnszavrti out people think when they winzmaga the lotteryloterija theirnjihovi livesživi are going to be amazingneverjetno.
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Ljudje mislijo, da bo njihovo življenje, ko zadenejo na loteriji, postalo čudovito.
01:07
This article'sčlanek je about how theirnjihovi livesživi get ruineduničen.
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Ta članek govori o tem, kako si uničijo življenje.
01:09
So what happensse zgodi when people winzmaga the lotteryloterija
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Torej, kaj se zgodi, ko ljudje zadenejo na loteriji:
01:11
is, numberštevilka one, they spendporabiti all the moneydenar and go into debtdolg,
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prvič, zapravijo ves denar in zapadejo v dolgove,
01:14
and numberštevilka two, all of theirnjihovi friendsprijatelji and everyonevsi they'veoni so ever metsrečal
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in drugič, vsi njihovi prijatelji in znanci
01:17
find them and bugbug them for moneydenar.
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jih poiščejo in jim težijo za denar.
01:19
And it ruinsruševine theirnjihovi socialsocialno relationshipsodnose, in factdejstvo.
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In tako se pravzaprav uničijo njihovi medosebni odnosi.
01:21
So they have more debtdolg and worseslabše friendshipsprijateljstva
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Tako so v večjih dolgovih in imajo slabše odnose s prijatelji,
01:23
than they had before they wonzmagal the lotteryloterija.
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kot preden so zadeli na loteriji.
01:25
What was interestingzanimivo about the articlečlanek
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Zanimivo pri tem članku je bilo,
01:27
was people startedzačel commentingkomentiral on the articlečlanek, readersbralci of the thing.
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da so ga bralci začeli komentirati.
01:30
And insteadnamesto tega of talkinggovoriti about
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Namesto da bi govorili o tem,
01:32
how it had madeizdelane them realizeuresničiti that moneydenar doesn't leadsvinec to happinesssreča,
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kako so se po tem, ko so članek prebrali, začeli zavedati, da denar ne prinese sreče,
01:34
everyonevsi instantlytakoj startedzačel sayinggovoriti,
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so vsi takoj začeli govoriti:
01:36
"You know what I would do if I wonzmagal the lotteryloterija ... ?"
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"Če bi zadel na loteriji, bi ..."
01:38
and fantasizingfantaziranja about what they'doni bi do.
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in fantazirati o tem, kaj bi naredili.
01:40
And here'sTukaj je just two of the onestiste we saw that are just really interestingzanimivo to think about.
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Tukaj sta dva komentarja, o katerih je res zanimivo razmisliti.
01:43
One personoseba wrotenapisal in, "When I winzmaga, I'm going to buykupiti my ownlastno little mountaingore
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Nekdo je napisal: "Če zadenem, si bom kupil svojo lastno goro
01:46
and have a little househiša on topna vrh."
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in na vrhu postavil hišico."
01:48
(LaughterSmeh)
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(Smeh)
01:50
And anotherdrugo personoseba wrotenapisal, "I would fillizpolnite a bigvelik bathtubkad with moneydenar
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Nekdo drug pa je napisal: "Veliko banjo bi napolnil z denarjem,
01:53
and get in the tubkad while smokingkajenje a bigvelik fatmaščobe cigarcigare
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ležal v njej in kadil veliko cigaro
01:55
and sippingsrkanje a glasssteklo of champagnešampanjec."
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ter srkal šampanjec."
01:57
This is even worseslabše now: "Then I'd have a pictureslika takensprejeti
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Ta je pa še hujša: "Potem bi se fotografiral
01:59
and dozensdesetine of glossiesglossies madeizdelane.
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in razvil na ducate fotografij na najboljšem bleščečem papirju.
02:01
AnyoneKdorkoli beggingprosila for moneydenar or tryingposkušam to extortizsiliti from me
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Vsak, ki bi me prosil za denar ali me izsiljeval,
02:03
would receiveprejeti a copykopirati of the pictureslika and nothing elsedrugače."
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bi dobil tako fotografijo in čisto nič drugega."
02:06
(LaughterSmeh)
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(Smeh)
02:09
And so manyveliko of the commentspripombe were exactlytočno of this typetip,
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In bilo je še veliko podobnih komentarjev,
02:11
where people got moneydenar
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v kateri so ljudje dobili denar
02:13
and, in factdejstvo, it madeizdelane them antisocialantisocialno.
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in zaradi tega postali asocialni.
02:15
So I told you that it ruinsruševine people'sljudje livesživi and that theirnjihovi friendsprijatelji bugbug them.
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Povedal sem vam, da denar ljudem uniči življenje in da jim drugi težijo zanj.
02:18
It alsotudi, moneydenar oftenpogosto makesnaredi us feel very selfishsebičen
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Še to, zaradi denarja pogosto postanemo zelo sebični
02:20
and we do things only for ourselvessami.
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in vse delamo le sami zase.
02:22
Well maybe the reasonrazlog that moneydenar doesn't make us happyvesel
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Mogoče pa je razlog za to, da nas denar ne osreči
02:24
is that we're always spendingporaba it on the wrongnarobe things,
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v tem, da ga vedno potrošimo za napačne stvari,
02:26
and in particularzlasti, that we're always spendingporaba it on ourselvessami.
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še posebej pa v tem, da ga vedno zapravimo le zase.
02:29
And we thought, I wonderčudno what would happense zgodi
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Pomislili smo, kaj bi se zgodilo,
02:31
if we madeizdelane people spendporabiti more of theirnjihovi moneydenar on other people.
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če bi ljudje več denarja zapravili za druge.
02:33
So insteadnamesto tega of beingbiti antisocialantisocialno with your moneydenar,
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Kaj če bi namesto tega, da ves denar obdržite zase,
02:36
what if you were a little more prosocialIvana with your moneydenar?
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postali malo bolj družbeno usmerjeni glede svojega denarja?
02:38
And we thought, let's make people do it and see what happensse zgodi.
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In tako smo se odločili, da to preizkusimo na ljudeh in vidimo, kaj se bo zgodilo.
02:40
So let's have some people do what they usuallyobičajno do
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Nekaj ljudi naj počne, kar običajno počnejo,
02:42
and spendporabiti moneydenar on themselvessami,
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in naj zapravijo denar zase,
02:44
and let's make some people give moneydenar away,
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nekaj ljudem pa naročimo, naj denar dajo drugim,
02:46
and measureukrep theirnjihovi happinesssreča and see if, in factdejstvo, they get happiersrečnejši.
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mi pa bomo ocenili stopnjo zadovoljstva in videli, ali postanejo srečnejši.
02:49
So the first way that we did this.
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In tako smo naredili.
02:51
On one VancouverVancouver morningjutro, we wentšla out on the campuskampus
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V Vancouvru smo nekega jutra odšli v študentsko naselje
02:53
at UniversityUniverza of BritishBritanski ColumbiaColumbia
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Univerze Britanska Kolumbija
02:55
and we approachedpribližal people and said, "Do you want to be in an experimentposkus?"
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in ljudi vprašali, če bi hoteli sodelovati v poskusu.
02:57
They said, "Yes."
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Strinjali so se.
02:59
We askedvprašal them how happyvesel they were, and then we gavedala them an envelopeovojnico.
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Vprašali smo jih, kako srečni so, nato pa smo jim dali kuverto.
03:02
And one of the envelopesovojnice had things in it that said,
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V eni od kuvert je pisalo:
03:04
"By 5:00 pmPM todaydanes, spendporabiti this moneydenar on yourselfsami."
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"Do petih popoldne ves ta denar zapravi zase."
03:07
So we gavedala some examplesprimeri of what you could spendporabiti it on.
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Dali smo jim nekaj predlogov, kako lahko porabijo denar.
03:10
Other people, in the morningjutro, got a slipzdrs of paperpapir that said,
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Drugi pa so zjutraj dobili listek, na katerem je pisalo:
03:12
"By 5:00 pmPM todaydanes, spendporabiti this moneydenar on somebodynekdo elsedrugače."
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"Do petih popoldne ta denar porabite za nekoga drugega."
03:15
AlsoTudi insideznotraj the envelopeovojnico was moneydenar.
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V kuverti je bil tudi denar.
03:17
And we manipulatedmanipulira how much moneydenar we gavedala them.
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Vsem tudi nismo dali enako veliko denarja.
03:19
So some people got this slipzdrs of paperpapir and fivepet dollarsdolarjev.
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Nekateri so dobili listek in pet dolarjev.
03:22
Some people got this slipzdrs of paperpapir and 20 dollarsdolarjev.
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Drugi so dobili listek in 20 dolarjev.
03:25
We let them go about theirnjihovi day. They did whateverkarkoli they wanted to do.
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Rekli smo jim, da lahko gredo po svojih opravkih in počenjo, kar jih je volja.
03:28
We foundnajdemo out that they did in factdejstvo spendporabiti it in the way that we askedvprašal them to.
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Ugotovili smo, da so denar res porabili tako, kot smo jim naročili.
03:31
We calledpozval them up at night and askedvprašal them,
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Zvečer smo jih poklicali in jih vprašali,
03:33
"What'dKaj je you spendporabiti it on, and how happyvesel do you feel now?"
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kako so porabili denar in kako srečne se počutijo sedaj.
03:35
What did they spendporabiti it on?
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Za kaj so porabili denar?
03:37
Well these are collegekolegij undergradsundergrads, so a lot of what they spentpreživel it on for themselvessami
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Šlo je za študente in z denarjem, ki so ga porabili zase, so si kupili
03:39
were things like earringsuhani and makeuppobotati se.
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na primer uhane ali ličila.
03:41
One womanženska said she boughtkupil a stuffedpolnjene animalživali for her niecenečakinja.
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Neka ženska je rekla, da je za svojo nečakinjo kupila plišasto igračo.
03:44
People gavedala moneydenar to homelessbrezdomci people.
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Denar so dali brezdomcem.
03:46
HugeVelik effectučinek here of StarbucksStarbucks.
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Starbucks je imel ogromen vpliv.
03:49
(LaughterSmeh)
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(Smeh)
03:51
So if you give undergraduatesštudentov fivepet dollarsdolarjev, it looksizgleda like coffeekava to them
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Če daš študentom pet dolarjev, jih povežejo s kavo
03:54
and they runteči over to StarbucksStarbucks and spendporabiti it as fasthitro as they can.
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in kakor hitro morejo, odhitijo v Starbucks.
03:57
But some people boughtkupil a coffeekava for themselvessami, the way they usuallyobičajno would,
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Nekateri so si privoščili svojo običajno kavo,
04:00
but other people said that they boughtkupil a coffeekava for somebodynekdo elsedrugače.
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drugi pa so rekli, da so kavo kupili nekomu drugemu.
04:02
So the very sameenako purchasenakup,
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Isti nakup,
04:04
just targetedusmerjeni towardproti yourselfsami
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ki ga lahko namenimo sebi
04:06
or targetedusmerjeni towardproti somebodynekdo elsedrugače.
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ali nekomu drugemu.
04:08
What did we find when we calledpozval them back at the endkonec of the day?
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Kaj smo ugotovili, ko smo ljudi zvečer poklicali?
04:10
People who spentpreživel moneydenar on other people got happiersrečnejši.
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Ljudje, ki so denar porabili za druge, so bili srečnejši.
04:12
People who spentpreživel moneydenar on themselvessami, nothing happenedse je zgodilo.
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Pri ljudeh, ki so denar zapravili zase, se ni zgodilo nič.
04:14
It didn't make them lessmanj happyvesel, it just didn't do much for them.
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Niso bili nič manj srečni, to enostavno ni kaj dosti vplivalo nanje.
04:17
And the other thing we saw is the amountznesek of moneydenar doesn't matterzadevo that much.
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Videli smo tudi, da vsota denarja ne igra kakšne posebne vloge.
04:20
So people thought that 20 dollarsdolarjev would be way better than fivepet dollarsdolarjev.
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Ljudje so pač mislili, da je 20 dolarjev bolje kot 5.
04:23
In factdejstvo, it doesn't matterzadevo how much moneydenar you spentpreživel.
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Pravzaprav sploh ni važno, koliko denarja si zapravil.
04:26
What really matterszadeve is that you spentpreživel it on somebodynekdo elsedrugače
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Kar res šteje, je to, da si denar namesto sebi
04:28
ratherprecej than on yourselfsami.
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namenil nekomu drugemu.
04:30
We see this again and again
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To opažamo vedno znova in znova,
04:32
when we give people moneydenar to spendporabiti on other people insteadnamesto tega of on themselvessami.
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ko ljudem damo denar in jim rečemo, naj ga namesto zase porabijo za druge.
04:35
Of courseseveda, these are undergraduatesštudentov in CanadaKanada --
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Seveda, tu gre za kanadske študente,
04:37
not the world'ssvetovno mostnajbolj representativepredstavnik populationprebivalstvo.
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ki niso ravno najbolj reprezentativen svetovni vzorec.
04:39
They're alsotudi fairlypošteno wealthybogat and affluentbogatih and all these other sortsvrste of things.
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So razmeroma premožni in še vse ostalo.
04:42
We wanted to see if this holdsdrži trueresnično everywherepovsod in the worldsvet
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Hoteli smo preveriti, ali to drži tudi povsod drugje po svetu
04:45
or just amongmed wealthybogat countriesdržave.
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ali le v bogatih državah.
04:47
So we wentšla, in factdejstvo, to UgandaUganda and rantekel a very similarpodobno experimentposkus.
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Zato smo šli v Ugando in tam naredili podoben poskus.
04:49
So imaginezamislite, insteadnamesto tega of just people in CanadaKanada,
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Če si predstavljate, v Kanadi
04:51
we said, "Nameime the last time you spentpreživel moneydenar on yourselfsami or other people.
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smo rekli: "Povejte, kdaj ste nazadnje porabili denar za nekoga drugega.
04:54
DescribeOpis it. How happyvesel did it make you?"
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Opišite to. Kako srečne ste se počutili po tem?"
04:56
Or in UgandaUganda, "Nameime the last time you spentpreživel moneydenar
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V Ugandi pa: "Povejte, kdaj ste denar porabili
04:58
on yourselfsami or other people and describeopišite that."
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zase ali za druge ljudi in opišite to."
05:01
And then we askedvprašal them how happyvesel they are again.
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In potem smo jih spet vprašali, kako srečni so.
05:03
And what we see is sortRazvrsti of amazingneverjetno
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Kar opažamo, je kar presenetljivo,
05:05
because there's humančlovek universalsuniverzalnosti on what you do with your moneydenar
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saj med ljudmi obstajajo čisto univerzalni načini, kaj narediti z denarjem,
05:07
and then realresnično culturalkulturno differencesrazlike on what you do as well.
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hkrati pa glede tega tudi prave kulturne razlike.
05:10
So for exampleprimer,
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Na primer,
05:12
one guy from UgandaUganda sayspravi this.
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en fant iz Ugande je rekel tole.
05:14
He said, "I calledpozval a girlpunca I wishedŽelel to love."
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Rekel je: "Poklical sem ljubljeno dekle."
05:16
They basicallyv bistvu wentšla out on a datedatum,
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V bistvu sta šla na zmenek
05:18
and he sayspravi at the endkonec that he didn't "achievedoseči" her up tilldo now.
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in na koncu pravi, da je do sedaj ni osvojil.
05:21
Here'sTukaj je a guy from CanadaKanada.
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Tu je fant in Kanade.
05:24
Very similarpodobno thing.
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Zelo podobna zadeva.
05:26
"I tookvzel my girlfriendpunca out for dinnervečerja.
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"Svoje dekle sem peljal na večerjo.
05:28
We wentšla to a moviefilm, we left earlyzgodaj,
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Šla sva v kino, zgodaj odšla
05:30
and then wentšla back to her roomsoba for ... " only caketorta -- just a piecekos of caketorta.
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in se vrnila v njeno sobo ter si privoščila ..." torto - le kos torte.
05:34
HumanLjudi universaluniverzalno -- so you spendporabiti moneydenar on other people,
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Univerzalno za vse ljudi - če denar porabiš za druge,
05:36
you're beingbiti nicelepo to them.
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si dober do njih.
05:38
Maybe you have something in mindum, maybe not.
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Mogoče se ti kaj plete po glavi, mogoče ne.
05:40
But then we see extraordinaryizredno differencesrazlike.
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Ampak opažamo ogromne razlike.
05:42
So look at these two.
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Poglejmo si ti dve izjavi.
05:44
This is a womanženska from CanadaKanada.
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Tu gre za žensko iz Kanade.
05:46
We say, "Nameime a time you spentpreživel moneydenar on somebodynekdo elsedrugače."
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Vprašali smo: "Kdaj ste porabili denar za koga drugega?"
05:48
She sayspravi, "I boughtkupil a presentprisotni for my mommama.
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Ona je odgovorila: "Svoji mami sem kupila darilo.
05:50
I drovevozi to the mallcenter in my caravto, boughtkupil a presentprisotni, gavedala it to my mommama."
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Odpeljala sem se v nakupovalno središče, kupila darilo in ga dala svoji mami."
05:52
PerfectlyPopolnoma nicelepo thing to do.
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Čisto lepa gesta.
05:54
It's good to get giftsdarila for people that you know.
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Lepo je obdarovati svoje bližnje.
05:56
ComparePrimerjati that to this womanženska from UgandaUganda.
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Primerjajte to z žensko iz Ugande.
05:58
"I was walkinghoditi and metsrečal a long-timedolgoletni friendprijatelj
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"Med pešačenjem sem srečala dolgoletno prijateljico,
06:00
whosečigar sonsin was sickbolan with malariamalarija.
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katere sin je zbolel za malarijo.
06:02
They had no moneydenar, they wentšla to a clinicklinike and I gavedala her this moneydenar."
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Bili so brez denarja, sin je bil v bolnici in jaz sem ji dala ta denar."
06:05
This isn't $10,000, it's the locallokalno currencyvalute.
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Tu ne gre za 10.000 dolarjev, gre za lokalno valuto.
06:08
So it's a very smallmajhna amountznesek of moneydenar, in factdejstvo.
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Pravzaprav gre za zelo malo denraja.
06:10
But enormouslyizjemno differentdrugačen motivationsmotivacije here.
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A motivacija tu je popolnoma drugačna.
06:12
This is a realresnično medicalmedicinski need,
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Gre za resnično zdravstveno potrebo,
06:14
literallydobesedno a life-savingreševanje življenj donationdarovanje.
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dobesedno za donacijo, ki rešuje življenje.
06:16
AboveNad, it's just kindvrste of, I boughtkupil a giftdarilo for my mothermama.
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Zgoraj gre pač za "mami sem kupila darilo".
06:18
What we see again thoughčeprav
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Kar spet vidimo,
06:20
is that the specificspecifično way that you spendporabiti on other people
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je to, da način, kako denar porabite za druge,
06:22
isn't nearlyskoraj as importantpomembno
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ni niti približno tako pomemben,
06:24
as the factdejstvo that you spendporabiti on other people
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kot je dejstvo, da ste ga porabili za druge
06:26
in orderred to make yourselfsami happyvesel,
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zato, da bi osrečili sebe,
06:28
whichki is really quitečisto importantpomembno.
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kar je res precej pomembno.
06:30
So you don't have to do amazingneverjetno things with your moneydenar to make yourselfsami happyvesel.
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Da bi se osrečili, vam denarja ni treba nameniti za neke izjemne stvari.
06:33
You can do smallmajhna, trivialtrivialno things and yetše still get these benefitskoristi from doing this.
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Lahko naredite majhne, nepomembne stvari in še vedno doživite vse dobrobiti takih dejanj.
06:36
These are only two countriesdržave.
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Gre za le dve državi.
06:38
We alsotudi wanted to go even broaderširše and look at everyvsak countrydržava in the worldsvet if we could
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Hoteli smo iti še korak naprej in pogledati v vsako državo, v katero smo lahko,
06:41
to see what the relationshiprazmerje is betweenmed moneydenar and happinesssreča.
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in videti, kakšen je odnos med denarjem in srečo.
06:44
We got datapodatkov from the GallupGallup OrganizationOrganizacija,
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Podatke smo dobili od organizacije Gallup,
06:46
whichki you know from all the politicalpolitično pollsankete that have been happeningdogaja latelyv zadnjem času.
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ki jo poznate po vseh političnih raziskavah, ki so bile opravljene v zadnjem času.
06:49
They askvprašajte people, "Did you donatedarovati moneydenar to charitydobrodelnost recentlypred kratkim?"
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Ljudi so spraševali: "Ste v zadnjem času darovali denar v dobrodelne namene?"
06:51
and they askvprašajte them, "How happyvesel are you with your life in generalsplošno?"
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Vprašali so jih tudi: "Kako zadovoljni ste na splošno s svojim življenjem?"
06:54
And we can see what the relationshiprazmerje is betweenmed those two things.
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In lahko vidimo, v kakšnem odnosu sta ti dve stvari.
06:56
Are they positivelypozitivno correlatedkorelirana? GivingDaje moneydenar makesnaredi you happyvesel.
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Sta pozitivno povezani? To, da daruješ denar, te osreči.
06:59
Or are they negativelynegativno correlatedkorelirana?
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Ali sta v negativen odnosu?
07:01
On this mapzemljevid, greenzelena will mean they're positivelypozitivno correlatedkorelirana
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Na tem zemeljevidu zelena pomeni, da sta v pozitivnem odnosu,
07:03
and redrdeča meanssredstva they're negativelynegativno correlatedkorelirana.
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rdeča pa pomeni, da sta v negativnem odnosu.
07:06
And you can see, the worldsvet is crazilycrazily greenzelena.
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Lahko vidite, da je svet nenormalno zelen.
07:08
So in almostskoraj everyvsak countrydržava in the worldsvet
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Torej so ljudje v skoraj vsaki državi na svetu,
07:10
where we have this datapodatkov,
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za katero imamo te podatke,
07:12
people who give moneydenar to charitydobrodelnost are happiersrečnejši people
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če darujejo denar v dobrodelne namene, srečnejši
07:14
that people who don't give moneydenar to charitydobrodelnost.
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kot tisti, ki tega ne počno.
07:16
I know you're all looking at that redrdeča countrydržava in the middlesredi.
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Vem, da vsi gledate tole rdečo državo na sredini.
07:19
I would be a jerkkreten and not tell you what it is,
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Lahko bi bil kreten in vam ne bi povedal, za kaj gre,
07:21
but in factdejstvo, it's CentralOsrednji AfricanAfriške RepublicRepublike.
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a v bistvu gre za Centralnoafriško republiko.
07:23
You can make up storieszgodbe. Maybe it's differentdrugačen there for some reasonrazlog or anotherdrugo.
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Lahko napletate razne zgodbe. Lahko gre za take ali drugačne razloge.
07:25
Just belowspodaj that to the right is RwandaRuandi thoughčeprav,
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Pod njo se nahaja Ruanda,
07:27
whichki is amazinglyneverjetno greenzelena.
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ki je presenetljivo zelena.
07:29
So almostskoraj everywherepovsod we look
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Torej skoraj povsod, kamor pogledamo,
07:31
we see that givingdajanje moneydenar away makesnaredi you happiersrečnejši
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vidimo, da darovanje denarja ljudi bolj osreči,
07:33
than keepingvzdrževanje it for yourselfsami.
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kot če bi ga imeli le zase.
07:35
What about your work life, whichki is where we spendporabiti all the restpočitek of our time
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Kaj pa vaša služba, kjer preživite ves preostanek svojega časa,
07:38
when we're not with the people we know.
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ko niste z ljudmi, ki jih poznate?
07:40
We decidedodločil to infiltrateinfiltrirati some companiespodjetja and do a very similarpodobno thing.
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Odločili smo se, da bomo šli v nekaj podjetij in poskusili s podobno zadevo.
07:43
So these are salesprodaja teamsekipe in BelgiumBelgija.
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To so prodajne skupine v Belgiji.
07:45
They work in teamsekipe; they go out and sellprodati to doctorszdravniki
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Delajo v skupinah; na terenu prodajajo zdravnikom
07:47
and try to get them to buykupiti drugsdroge.
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in jih prepričujejo, da kupijo zdravila.
07:49
So we can look and see how well they sellprodati things
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Lahko pogledamo in vidimo, kako dobro prodajajo,
07:52
as a functionfunkcijo of beingbiti a memberčlan of a teamekipa.
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ker so del skupine.
07:54
Some teamsekipe, we give people on the teamekipa some moneydenar for themselvessami
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Nekaterim ekipam damo več denarja za lastno porabo
07:56
and say, "SpendPorabili it howeverVendar you want on yourselfsami,"
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in rečemo: "Potrošite ga zase, kakor hočete,"
07:58
just like we did with the undergradsundergrads in CanadaKanada.
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tako kot smo naredili s študenti v Kanadi.
08:00
But other teamsekipe we say, "Here'sTukaj je 15 euroevro.
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Drugim ekipam pa damo 15 evrov
08:02
SpendPorabili it on one of your teammatessotekmovalce this weekteden.
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in jim naročimo, naj jih ta teden porabijo za druge člane ekipe.
08:04
BuyNakup them something as a giftdarilo or a presentprisotni and give it to them.
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"Kupite jim kako darilo."
08:07
And then we can see, well now we'vesmo got teamsekipe that spendporabiti on themselvessami
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Potem lahko vidimo, kaj se zgodi z ekipami, kjer ljudje denar porabijo zase,
08:10
and we'vesmo got these prosocialIvana teamsekipe
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in s temi drugimi bolj socialnimi ekipami,
08:12
who we give moneydenar to make the teamekipa a little bitbit better.
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ki imajo denar zato, da izboljšajo delovanje tima.
08:14
The reasonrazlog I have a ridiculoussmešno pinatapinata there
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Tule imam tole smešno igračko,
08:16
is one of the teamsekipe pooledzbirnega theirnjihovi moneydenar and boughtkupil a pinatapinata,
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to pa zato, ker je ena od ekip s skupnim denarjem kupila to stvarco,
08:18
and they all got around and smashedrazbil the pinatapinata and all the candysladkarije fellpadla out and things like that.
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potem so jo skupaj razbili in iz nje so se vsuli bonboni.
08:21
A very sillyneumno, trivialtrivialno thing to do,
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Zelo neumna, trivialna stvar,
08:23
but think of the differenceRazlika on a teamekipa that didn't do that at all,
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ampak pomislite na razlike med ekipo, ki ni storila tega,
08:26
that got 15 euroevro, put it in theirnjihovi pocketžep,
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kjer so ljudje svojih 15 evrov in jih pospravili v žep
08:28
maybe boughtkupil themselvessami a coffeekava,
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si morda privoščili kavo,
08:30
or teamsekipe that had this prosocialIvana experienceizkušnje
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ter ekipo, ki je imela to prosocialno izkušnjo,
08:32
where they all bondedvezani togetherskupaj to buykupiti something and do a groupskupina activitydejavnost.
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ki jih je povezala v skupno aktivnost.
08:35
What we see is that, in factdejstvo, the teamsekipe that are prosocialIvana sellprodati more stuffstvari
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Vidimo, da so ekipe, ki so bolj prosocialne, uspešnejše pri prodaji
08:38
than the teamsekipe that only got moneydenar for themselvessami.
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kot tiste, ki spravijo denar zase.
08:40
And one way to think about it
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Na to lahko gledamo tudi tako:
08:42
is for everyvsak 15 euroevro you give people for themselvessami,
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za vsakih 15 evrov, ki jih ljudje dobijo zase,
08:44
they put it in theirnjihovi pocketžep, they don't do anything differentdrugačen than they did before.
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ta denar spravijo v žep in ne spremenijo ničesar.
08:47
You don't get any moneydenar from that.
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Od tega ni dobička.
08:49
You actuallydejansko loseizgubi moneydenar because it doesn't motivatemotivirati them to performopraviti any better.
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Pravzaprav je izguba, saj jih denar ne motivira, da bi bolje delali.
08:52
But when you give them 15 euroevro to spendporabiti on theirnjihovi teammatessotekmovalce,
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Ko pa jim date 15 evrov, da jih porabijo za sodelavce,
08:54
they do so much better on theirnjihovi teamsekipe
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veliko bolje delajo v ekipi,
08:56
that you actuallydejansko get a hugeogromno winzmaga on investingnaložbe this kindvrste of moneydenar.
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tako da imate od takega vložka pravzaprav velik dobiček.
08:59
And I realizeuresničiti that you're probablyverjetno thinkingrazmišljanje to yourselvessami,
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Vem, da si morda mislite,
09:01
this is all fine,
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to je vse super,
09:03
but there's a contextkontekst that's incrediblyneverjetno importantpomembno for publicjavnost policypolitika
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ampak v kontekstu javnih politik
09:05
and I can't imaginezamislite it would work there.
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to ne more delovati.
09:07
And basicallyv bistvu that if he doesn't showshow me that it worksdela here,
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In če mi ta človek ne dokaže, da deluje tudi tam,
09:09
I don't believe anything he said.
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mu ne bom verjel niti besedice.
09:11
And I know what you're all thinkingrazmišljanje about are dodgeballmed dvema ognjema teamsekipe.
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Verjetno razmišljate o igrah z žogo, kjer je treba zadeti nasprotnika.
09:14
(LaughterSmeh)
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(smeh)
09:16
This was a hugeogromno criticismkritike that we got
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Kritizirali so nas, češ,
09:18
to say, if you can't showshow it with dodgeballmed dvema ognjema teamsekipe, this is all stupidneumno.
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če ne deluje pri igrah z žogo, potem je to vse neumnost.
09:21
So we wentšla out and foundnajdemo these dodgeballmed dvema ognjema teamsekipe
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Zato smo šli iskat take ekipe
09:23
and infiltratedprepojena them.
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in se infiltrirali vanje.
09:25
And we did the exacttočno sameenako thing as before.
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Naredili smo isto stvar kot prej.
09:27
So some teamsekipe, we give people on the teamekipa moneydenar, they spendporabiti it on themselvessami.
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Nekaterim ekipam smo naročili, naj denar potrošijo zase.
09:30
Other teamsekipe, we give them moneydenar
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Drugim smo ga dali,
09:32
to spendporabiti on theirnjihovi dodgeballmed dvema ognjema teammatessotekmovalce.
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naj ga potrošijo na druge člane ekipe.
09:34
The teamsekipe that spendporabiti moneydenar on themselvessami
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Tisti, ki so ga porabili zase,
09:36
are just the sameenako winningzmagovalec percentagesodstotkov as they were before.
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so imeli enak odstotek zmag kot prej.
09:38
The teamsekipe that we give the moneydenar to spendporabiti on eachvsak other,
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Tisti, ki so ga porabili za druge,
09:40
they becomepostane differentdrugačen teamsekipe
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so postali drugačne ekipe
09:42
and, in factdejstvo, they dominateprevladujejo the leagueliga by the time they're doneKončano.
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in so na koncu ciklusa dominirali v svoji ligi.
09:44
AcrossČez all of these differentdrugačen contextskontekstih --
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V vseh teh različnih kontekstih...
09:46
your personalosebno life, you work life,
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v osebnem življenju, na delovnem mestu,
09:48
even sillyneumno things like intramuralnotranji sportsšport --
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celo pri športih na omejenem igrišču...
09:50
we see spendingporaba on other people has a biggervečje returnvrnitev for you
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vam trošenje denarja v korist drugih prinese večji dobiček,
09:52
than spendingporaba on yourselfsami.
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kot če bi ga porabili zase.
09:55
And so I'll just say, I think if you think moneydenar can't buykupiti happinesssreča
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Zato bom rekel samo: če mislite, da vam denar ne more kupiti sreče,
09:57
you're not spendingporaba it right.
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ga ne trošite pravilno.
09:59
The implicationposledice is not you should buykupiti this productizdelek insteadnamesto tega of that productizdelek
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Ne mislim, da bi morali kupiti ta izdelek namesto onega
10:02
and that's the way to make yourselfsami happiersrečnejši.
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in se tako bolj osrečiti.
10:04
It's in factdejstvo, that you should stop thinkingrazmišljanje
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Morali bi nehati razmišljati
10:06
about whichki productizdelek to buykupiti for yourselfsami
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o tem, kaj kupiti zase,
10:08
and try givingdajanje some of it to other people insteadnamesto tega.
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temveč namesto tega kaj dati drugim.
10:11
And we luckilyna srečo have an opportunitypriložnost for you.
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In na srečo imate priložnost.
10:14
DonorsChooseDonorsChoose.orgorg is a non-profitneprofitna
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DonorsChoose.org je neprofitna organizacija
10:16
for mainlypredvsem publicjavnost schoolšola teachersučitelji in low-incomenizkimi dohodki schoolsšole.
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predvsem za učitelje v javnih šolah z nizkimi dohodki.
10:19
They postpost projectsprojektov,
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Oni pripravijo projekte,
10:21
so they say, "I want to teachučiti HuckleberryHuckleberry FinnFinn to my classrazred and we don't have the booksknjige,"
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recimo: "Svojemu razredu bi rad predstavil Huckleberryja Finna, a nimamo knjig."
10:23
or "I want a microscopemikroskopom to teachučiti my studentsštudenti scienceznanost
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ali: "Potrebujem mikroskop, da bi učil o znanosti,
10:25
and we don't have a microscopemikroskopom."
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pa ga nimamo."
10:27
You and I can go on and buykupiti it for them.
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Lahko jim ga kupite.
10:29
The teacheručitelj writespiše you a thank you noteOpomba. The kidsotroci writepiši you a thank you noteOpomba.
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Učitelj se vam bo zahvalil. Učenci vam bodo hvaležni.
10:32
SometimesVčasih they sendpošlji you picturesslike of them usinguporabo the microscopemikroskopom.
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Morda vam bodo poslali fotografije, kako uporabljajo mikroskop.
10:34
It's an extraordinaryizredno thing.
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To je nekaj neverjetnega.
10:36
Go to the websitespletno stran and startZačni yourselfsami on the processproces
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Pojdite na spletno stran in se pridružite procesu,
10:38
of thinkingrazmišljanje, again, lessmanj about "How can I spendporabiti moneydenar on myselfjaz?"
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kjer ne boste razmišljali, kako porabiti denar zase,
10:41
and more about "If I've got fivepet dollarsdolarjev or 15 dollarsdolarjev,
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temveč o tem, kako s petimi ali petnajstimi dolarji
10:44
what can I do to benefitkoristi other people?"
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pomagati drugim ljudem.
10:46
Because ultimatelykončno when you do that, you'llboš find that you'llboš benefitkoristi yourselfsami much more.
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Kajti videli boste, da boste s tem veliko bolj koristili sebi.
10:49
Thank you.
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Hvala.
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ABOUT THE SPEAKER
Michael Norton - Social science researcher
Through clever studies, Michael Norton studies how we feel about what we buy and spend.

Why you should listen

Michael I. Norton is a professor of business administration in the marketing unit at the Harvard Business School. He holds a B.A. in Psychology and English from Williams and a Ph.D. in Psychology from Princeton. Prior to joining HBS, Professor Norton was a Fellow at the MIT Media Lab and MIT’s Sloan School of Management. His work has been published in a number of leading academic journals, including Science, the Journal of Personality and Social Psychology, Psychological Science, and the Annual Review of Psychology, and has been covered in media outlets such as the Economist, the Financial Times, the New York Times, the Wall Street Journal, and the Washington Post.

His research has twice been featured in the New York Times Magazine Year in Ideas issue, in 2007 (Ambiguity Promotes Liking) and 2009 (The Counterfeit Self). His “The IKEA Effect: When Labor Leads to Love” was featured in Harvard Business Review‘s Breakthrough Ideas for 2009.

More profile about the speaker
Michael Norton | Speaker | TED.com