Zeynep Tufekci: We're building a dystopia just to make people click on ads
Zeynep Tufekci: 为了让人们点击广告,我们正在建造一个反乌托邦
Techno-sociologist Zeynep Tufekci asks big questions about our societies and our lives, as both algorithms and digital connectivity spread. Full bio
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of artificial intelligence,
人工智能的恐惧时
往往是失控的机器人
of humanoid robots run amok.
something to consider,
并不是21世纪的正确缩影
for the 21st century.
will do to us on its own,
对我们的影响
will use artificial intelligence
利用人工智能
and our dignity in the near-term future
and selling our data and our attention
他们自身的业务
bolstering their business as well.
like artificial intelligence
领域的学习与研究速度
of many areas of study and research.
a famous Hollywood philosopher,
comes prodigious risk."
of our digital lives, online ads.
以及网络广告的基本事实
没什么说服力
of being followed on the web
被网上的一些广告追踪过
we searched or read.
在网上如影随形的跟着你
you around everywhere you go.
they're still following you around.
广告也不会消失
廉价粗暴的操纵
of basic, cheap manipulation.
"You know what? These things don't work."
这东西对我没用的
let's think of a physical world example.
现实世界的例子
at supermarkets, near the cashier,
at the eye level of kids?
一眼就能看到的糖果吗
whine at their parents
are about to sort of check out.
in every supermarket.
are kind of limited,
so many things by the cashier. Right?
东西是有限的 对吧
it's the same for everyone,
whiny little humans beside them.
we live with those limitations.
can be built at the scale of billions
to everyone's phone private screen,
that artificial intelligence can do.
拉斯维加斯的机票
plane tickets to Vegas. Right?
统计资料来确定销售对象
of some demographics to target
and what you can guess.
a high limit on their credit card,
that Facebook has on you:
that you uploaded there.
后来又删掉的内容
and change your mind and delete it,
and analyzes them, too.
to match you with your offline data.
和你的离线生活匹配
a lot of data from data brokers.
from your financial records
所有网页浏览记录
such data is routinely collected,
所有收集到的数据
these machine-learning algorithms --
learning algorithms --
the characteristics of people
应用在新的人群中
how to apply this to new people.
is likely to buy a ticket to Vegas or not.
会不会买去维加斯的机票
an offer to buy tickets to Vegas.
不就是一个卖机票的广告吗
这些复杂的算法究竟是怎样工作的了
how these complex algorithms work.
how they're doing this categorization.
如何进行这种分类的
成千上万的行与列
thousands of rows and columns,
how exactly it's operating
what I was thinking right now
a cross section of my brain.
that we don't truly understand.
我们并不了解的智能
庞大的数据支持下才能工作
if there's an enormous amount of data,
deep surveillance on all of us
所有人进行强力监控
algorithms can work.
收集用户信息的原因
to collect all the data it can about you.
例子强化一下
that we do not understand
to sell Vegas tickets
阶段的躁郁症患者
and about to enter the manic phase.
overspenders, compulsive gamblers.
以及好赌倾向的人
是如何做到的毫不知情
that's what they were picking up on.
to a bunch of computer scientists once
一些计算机科学家
"That's why I couldn't publish it."
这就是我没办法发表它的原因
figure out the onset of mania
被确诊具有某些医疗症状前
before clinical symptoms,
发现病情的端倪
or what it was picking up on.
或者说如何算出来的
if he doesn't publish it,
这个问题就得不到解决
this kind of technology,
is just off the shelf.
上看一个视频
meaning to watch one video
网页右边有一个边栏
has this column on the right
that you might be interested in
and what people like you have watched,
相似的人看过的视频
what you're interested in,
and useful feature,
of then-candidate Donald Trump
候选人 唐纳德 特朗普 的系列集会
这个支持他的运动
the movement supporting him.
so I was studying it, too.
about one of his rallies,
有关其中一次集会的文章
这个集会的视频
不断给我推荐
白人至上主义的视频
white supremacist videos
极端的视频加入队列
or Bernie Sanders content,
或者 伯尼 桑德斯 的内容
自动播放左翼阴谋内容
and autoplays conspiracy left,
this is politics, but it's not.
学习人类行为而已
figuring out human behavior.
一个有关素食主义的视频
about vegetarianism on YouTube
纯素主义的视频
and autoplayed a video about being vegan.
hardcore enough for YouTube.
好像永远都不够决绝
show them something more hardcore,
going down that rabbit hole
the ethics of the store,
anti-Semitic content,
目标人群投放广告
anti-Semitic content on their profile
明显的反犹太人言论
可能被这种言论影响的人
may be susceptible to such messages,
like an implausible example,
do this on Facebook,
offered up suggestions
有关如何将算法的受众
and very quickly they found,
进行尝试 并很快发现
spent about 30 dollars
social media manager disclosed
社交媒体经理披露道
to demobilize people,
隐藏发帖来动员大众退出
针对性的找到目标
they targeted specifically,
居住的非裔美国人
in key cities like Philadelphia,
exactly what he said.
由竞选者控制的
we want to see it see it.
可以看到其内容
to turn these people out."
arranges the posts
算法管理贴文
还是你的跟帖
or the pages you follow.
everything chronologically.
that the algorithm thinks will entice you
Facebook上对你不理不睬
somebody is snubbing you on Facebook.
没有给他们展示你的发帖
be showing your post to them.
some of them and burying the others.
而把另一些埋没
会影响到你的情绪
can affect your emotions.
做了一个实验
on 61 million people in the US
今天是选举日 的贴文
"Today is election day,"
the one with that tiny tweak
微调过的贴文
哪些好友 已投票
添加了缩略图而已
他们再次进行了同样的实验
they repeated the same experiment.
US presidential election
十万张选票决定的
推断出你的政治倾向
very easily infer what your politics are,
disclosed them on the site.
can do that quite easily.
这样强大能力的平台
of one candidate over the other?
也就是如影随形的
seemingly innocuous --
自己看到的信息
if we're seeing the same information
基本信息的情况下
the beginning stages of this.
personality traits,
use of addictive substances,
Facebook关注里推算出来
are partially concealed.
to detect people's sexual orientation
只是概率性的推算
to be 100 percent right,
the temptation to use these technologies
some false positives,
科技的有力反抗
a whole other layer of problems.
it has on its citizens.
face detection technology
监控独裁性质的设施
of surveillance authoritarianism
Orwell's authoritarianism.
is using overt fear to terrorize us,
are using these algorithms
会给政府制造麻烦的家伙
the troublemakers and the rebels,
architectures at scale
weaknesses and vulnerabilities,
and neighbors are seeing,
一样把我们困住
will envelop us like a spider's web
自己已深陷其中
完美的运作着
as a persuasion architecture.
以及社会信息的流向
personal and social information flows,
因为它们带给我们便利
because they provide us with great value.
通过 Facebook 联系
with friends and family around the world.
在社会运动中的重要地位
social media is for social movements.
these technologies can be used
或者Google的人
you know, Facebook or Google
or the world more polarized
well-intentioned statements
这些科技人员说的话
people in technology make that matter,
架构体系和商业模式
and business models they're building.
5000亿市值的弥天大谎
of half a trillion dollars
as a persuasion architecture,
说服架构的模式成功运作
就是令人担忧的
is of great concern.
一个简单的方法
digital technology operates.
technology is developed
economic and otherwise,
透明度过低问题
created by the proprietary algorithms,
of machine learning's opacity,
不透明带来的结构挑战
收集到的我们的信息
that's being collected about us.
artificial intelligence
by our human values.
on what those terms mean.
理论上达成一致
都在依赖的操作系统
depend on for so much operate,
没有理由再拖延下去了
this conversation anymore.
这种以广告为生的平台
that we are the product that's being sold.
出价最高的独裁者和煽动者
authoritarian or demagogue.
that Hollywood paraphrase,
带来的惊人潜力
and digital technology to blossom,
做好面对惊人风险的准备
this prodigious menace,
ABOUT THE SPEAKER
Zeynep Tufekci - Techno-sociologistTechno-sociologist Zeynep Tufekci asks big questions about our societies and our lives, as both algorithms and digital connectivity spread.
Why you should listen
We've entered an era of digital connectivity and machine intelligence. Complex algorithms are increasingly used to make consequential decisions about us. Many of these decisions are subjective and have no right answer: who should be hired, fired or promoted; what news should be shown to whom; which of your friends do you see updates from; which convict should be paroled. With increasing use of machine learning in these systems, we often don't even understand how exactly they are making these decisions. Zeynep Tufekci studies what this historic transition means for culture, markets, politics and personal life.
Tufekci is a contributing opinion writer at the New York Times, an associate professor at the School of Information and Library Science at University of North Carolina, Chapel Hill, and a faculty associate at Harvard's Berkman Klein Center for Internet and Society.
Her book, Twitter and Tear Gas: The Power and Fragility of Networked Protest, was published in 2017 by Yale University Press. Her next book, from Penguin Random House, will be about algorithms that watch, judge and nudge us.
Zeynep Tufekci | Speaker | TED.com