TED Residency
Susan Robinson: How I fail at being disabled
蘇珊．羅賓森: 我如何沒能成功地殘障
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蘇珊．羅賓森在出生時就有基因性視障，無法治癒，她是法定盲人（或她偏好的說法，「有部份視力」），且具有「殘障」的資格，這個詞是她很討厭的。在這場有趣且個人化的演說中，她透過解說五種顛覆期望的方式，挖出了我們對殘障的隱藏偏見。
Susan Robinson - Business executive, entrepreneur
Susan Robinson is a business leader, inspirational speaker, blogger, entrepreneur and TED Resident. And she is legally blind. Full bio
Susan Robinson is a business leader, inspirational speaker, blogger, entrepreneur and TED Resident. And she is legally blind. Full bio
Double-click the English transcript below to play the video.
00:14
I'd like to introduce you to my mom.
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我想跟你們介紹我媽。
00:19
(Laughter)
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（笑聲）
00:20
I'm guessing that's not what you expected,
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我想這不是你們所預期的，
00:24
and it's not what I expected either,
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那也不是我所預期的，
00:26
and thank goodness I realized
that an Asian man was not my mom
that an Asian man was not my mom
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感謝老天，在我擁抱
這個亞裔男人之前
這個亞裔男人之前
00:30
before I hugged him,
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我有先發現他不是我媽，
00:32
because that would have been so awkward.
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不然應該會很尷尬。
00:36
Recognizing people
isn't one of my strengths
isn't one of my strengths
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我不擅長認人，
00:39
due to a genetic visual impairment
that has no correction or cure.
that has no correction or cure.
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原因是基因性視覺損傷，
且這是無藥可救的。
且這是無藥可救的。
00:44
As a result, I am legally blind,
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因此，我算是法定的盲人。
00:47
though I prefer "partially sighted"
because it's more optimistic.
because it's more optimistic.
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不過我偏好說「有部份視力」，
因為這樣聽起來比較樂觀。
因為這樣聽起來比較樂觀。
00:51
(Laughter)
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（笑聲）
00:53
And I'm entitled to the label "disabled."
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我具有拿「殘障」標籤的資格。
00:58
I hate the word disabled
when it's used to describe people.
when it's used to describe people.
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我討厭聽到用「殘障」
這個詞來形容人。
這個詞來形容人。
01:03
It detonates a mindset of less than
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它會觸發一種「較差」的心態，
01:07
that utterly disregards capacity,
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那種心態會完全漠視才能、
01:10
ability, potential,
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能力、潛力，
01:12
instead prioritizing brokenness
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反而把殘缺與不足
01:16
and lack.
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放在第一。
01:19
The perspective can be overt.
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這種觀點可能是很公開表現的，
01:23
What can't he do for himself
that I'm going to have to do for him?
that I'm going to have to do for him?
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為什麼他不能自己做，
還要我來幫他做？
還要我來幫他做？
01:27
She'll probably need some accommodation
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她可能會需要一些這個行業
01:29
that no other employee
at this business needs.
at this business needs.
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其他員工都不需要的工作調整。
01:33
Sometimes, the hidden bias
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有時，隱藏的偏見
01:37
is so sweetly conveyed.
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傳達地十分愜意且甜蜜。
01:40
"Wow, Susan,
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「哇，蘇珊，
01:43
look at everything you've done
in your career and your life.
in your career and your life.
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看看你在職涯和人生
所成就的一切，
所成就的一切，
01:47
How did you do all of that
and be visually impaired?"
and be visually impaired?"
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你是如何做到這些，
同時還能有視障？」
同時還能有視障？」
01:51
(Laughter)
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（笑聲）
01:56
I fail at being disabled.
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我沒有成功做到殘障。
01:59
(Laughter)
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（笑聲）
02:00
So in the spirit of incentivizing
the rampant failure
the rampant failure
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所以，出於獎勵遍及全世界的
02:04
of people all over the world
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人們的失敗，
02:06
and enticing the so-called normal
to just give it a rest already,
to just give it a rest already,
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並誘使所謂的正常人放它一馬，
02:11
here are five tips
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以下是五個秘訣，
02:13
to fail at being disabled.
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教你如何不要成功做到殘障。
02:18
Tip one:
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密訣一：
02:19
know your superpowers.
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要知道你的超能力是什麼。
02:21
The best team I ever led in my career
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我職涯中領導過最棒的團隊，
02:24
was based on superpowers,
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是以超能力為基礎的團隊，
02:26
and we even gave ourselves
fancy-pantsy titles
fancy-pantsy titles
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我們甚至會給自己取花俏的稱號，
02:29
like "the Pillar of Masterly Acumen."
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比如，「大師級敏銳的棟梁」、
02:33
"The Biscuit Butterer."
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「麵包奶油人」、
02:35
(Laughter)
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（笑聲）
02:37
"The Voice of Reason."
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「理性的聲音。」
02:39
Because we relied on our strengths,
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因為我們仰賴我們的長處，
02:42
our best strengths,
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我們最強的長處，
02:44
we achieved tremendous outcomes.
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來達到極大的成就。
02:48
The trait that prevents me
from recognizing my mom
from recognizing my mom
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讓我無法認出我媽的那項特質，
02:51
allows me to smoothly adapt,
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也是讓我能平順地適應的特質，
02:54
to quickly absorb and accurately process
an exhausting volume of cues,
an exhausting volume of cues,
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讓我能快速吸收、正確處理
極大量信號的特質，
極大量信號的特質，
03:00
tease out what's important,
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能理清什麼是重要的，
03:02
determine multiple processes or potentials
for any situation that I'm in,
for any situation that I'm in,
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對我身處的情境，
能判斷多個過程或可能性，
能判斷多個過程或可能性，
03:07
and then select the one
that makes the most sense,
that makes the most sense,
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然後選出當中最合理的，
03:11
all in a matter of seconds.
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以上全都在幾秒鐘內完成。
03:14
I see what other people do not.
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我能看見他人看不見的東西。
03:18
Some people think that's a superpower,
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有些人認為那就是超能力，
03:20
but my real superpowers
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但我真正的超能力
03:23
are ricocheting off of glass walls --
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是閃過玻璃牆。
03:25
(Laughter)
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（笑聲）
03:26
and letting my friends
walk around with kale in their teeth.
walk around with kale in their teeth.
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還有一項是讓我朋友牙縫中
夾著菜還到處行走不自知。
夾著菜還到處行走不自知。
03:30
(Laughter)
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（笑聲）
03:33
It's true. Don't have lunch with me,
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那是真的，別跟我一起吃中餐，
03:37
or dinner.
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或晚餐。
03:39
Tip two: be supremely skilled,
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密訣二：要極度熟練，
03:43
supremely skilled at getting it wrong.
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極度熟練「弄錯」。
03:47
It is important to be
as equally confident in your superpowers
as equally confident in your superpowers
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很重要的一點，是對你的
超能力的信心，
超能力的信心，
03:51
as you are in you FUBARs.
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要和對 FUBAR 的信心一樣強。
03:54
That's "effed up beyond all recognition"
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FUBAR 是狗屁倒灶的簡稱，
03:57
for you millennials.
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給千禧世代的朋友參考。
03:58
(Laughter)
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（笑聲）
03:59
Here's a good example.
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這裡有個好例子。
04:02
It is not a great idea to say,
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當不小心走到男更衣室時，
04:06
"Don't worry, everything in here
is too small for me to see"
is too small for me to see"
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這麼說可能不是一個
好主意：「別擔心，
好主意：「別擔心，
04:10
when you accidentally
walk into the men's room --
walk into the men's room --
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這裡的一切都太小了，
我也看不見。」
我也看不見。」
04:14
(Laughter)
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（笑聲）
04:20
at one of the world's
largest sporting arenas --
largest sporting arenas --
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而且是在世界最大的體育場裡面。
04:25
(Laughter)
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（笑聲）
04:27
or anywhere.
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其他地方也一樣。
04:29
I really wish that one wasn't true.
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我真希望這例子不是真實的。
04:33
I'm serious. It is better to just walk out
and let them think you're drunk.
and let them think you're drunk.
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我是說真的，就算直接走出去，
讓他們以為你是醉了都還比較好。
讓他們以為你是醉了都還比較好。
04:38
(Laughter)
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（笑聲）
04:40
Tip three: know that everyone
is disabled in some way,
is disabled in some way,
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秘訣三：要知道，每個人多少
在某方面都是殘障的。
在某方面都是殘障的。
04:45
like when you have a cold
and you can't smell
and you can't smell
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比如你有感冒時你聞不到味道，
04:47
and you realize that the milk
that you splashed in your coffee was sour
that you splashed in your coffee was sour
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你發現你剛倒入咖啡的牛奶是酸的，
04:50
only after you've tasted it.
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但你是嚐了之後才知道。
04:53
Very recently, a woman
walked up to me frantic.
walked up to me frantic.
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最近，有個女子抓狂般地走向我，
04:57
She could not find
the bakery she was looking for.
the bakery she was looking for.
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她找不到她要找的麵包店。
05:00
As I motioned in the direction
I thought she should go,
I thought she should go,
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我告訴她她應該走什麼方向，
05:03
saying, "There are no stores
on this side of the street
on this side of the street
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說：「在街的這一側沒有店家，
05:06
so your best bet is to cross --"
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所以比較有可能是要過馬路……」
05:08
"Oh my goodness," she interrupted.
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「噢，我的天，」她打斷我的話。
05:11
"There it is.
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「它就在那裡。
05:13
All I needed was another set of eyes."
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我不過是需要另一雙眼幫我找。」
05:16
(Laughter)
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（笑聲）
05:22
I just let her have it.
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我沒有多說什麼。
05:24
I would have said that, you know,
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我本來可以說，你知道的，
05:28
being logical and paying attention
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理性點，多留意，
05:30
and staying calm
would have done the trick,
would have done the trick,
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保持冷靜，其實就能找到了，
05:33
but who am I?
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但我算哪根蔥？
05:36
Tip four: point out
the disability in others.
the disability in others.
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秘訣四：指出他人的殘疾。
05:41
This one is best reserved --
very important note --
very important note --
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這項秘訣最好保留──
非常重要的注意事項 ──
非常重要的注意事項 ──
05:43
this one is best reserved
for people you know well,
for people you know well,
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這項秘訣最好保留給你很熟的人，
05:46
because random strangers
typically don't appreciate
typically don't appreciate
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因為隨機陌生人通常不會喜歡
05:50
teachable moments.
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聽說教的時刻。
05:52
A few years ago, my parents and I
went to see the Rockettes,
went to see the Rockettes,
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幾年前，我父母和我
去看 Rockettes 舞團，
去看 Rockettes 舞團，
05:56
Radio City's high-kicking dancers.
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無線電城音樂廳中
腿能踢很高的舞者們。
腿能踢很高的舞者們。
06:00
I leaned over to my dad.
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我靠向我爸：
06:02
"The two Rockettes on the left
aren't kicking in a straight line."
aren't kicking in a straight line."
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「左側的兩個舞者沒有踢一直線。」
06:07
"Yes, they are."
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「有啊，他們有。」
06:09
"No, they're not."
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「沒有，他們沒有。」
06:12
"Yes, they are, and how do you know?
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「有啊，他們有。
而且，你怎麼知道？
而且，你怎麼知道？
06:13
You can't see."
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你又看不見。」
06:15
But I know what
a straight line looks like.
a straight line looks like.
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但我知道直線看起來是什麼樣子，
06:19
I had snapped a picture
during our back and forth
during our back and forth
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在我們你來我往講話時，
我拍了一張照片，
我拍了一張照片，
06:22
and presented him the evidence
that proved I was right.
that proved I was right.
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給他看證據，證明我是對的。
06:26
He looked at the picture.
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他看著照片。
06:28
I leaned in further.
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我又更靠近了一點。
06:30
"Who's disabled now?"
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「現在誰才是殘障啊？」
06:34
Tip five: pursue audacious goals.
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秘訣五：追尋大膽的目標。
06:38
Flip expectation upside down
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把期望翻轉過來，
06:40
and shove limitation off a cliff
to meet its demise.
to meet its demise.
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把限制推下懸崖讓它摔死。
06:45
There is a college football linebacker
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有一名大學橄欖球後衛，
06:47
who blitzes, tackles, recovers fumbles
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他急襲、阻截、取回漏接的球，
06:51
while having one hand.
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但他只有一隻手。
06:53
There is a teacher
who successfully transfers knowledge
who successfully transfers knowledge
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有一個老師成功地把知識傳授、
06:56
and inspires countless students
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鼓舞無數的學生，
06:59
while living with Down syndrome.
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但自己卻有唐氏症。
07:02
And for me,
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而我呢，
07:04
on my long list,
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在我很長的清單上，
07:06
to cycle from Kathmandu, Nepal,
to Darjeeling, India
to Darjeeling, India
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從尼泊爾加德滿都
騎單車到印度大吉嶺，
騎單車到印度大吉嶺，
07:10
on the backseat
of a bicycle built for two.
of a bicycle built for two.
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騎兩人協力車，我坐後座。
07:13
It will be an exciting 620-mile adventure,
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那將會是很刺激的 620 英哩冒險，
07:18
and I'm sure I will have
the blurry photos to show for it.
the blurry photos to show for it.
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且我相信我會有些
很模糊不清的照片可以炫耀。
很模糊不清的照片可以炫耀。
07:22
(Laughter)
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（笑聲）
07:24
Oh, before we go on,
I forgot to introduce you to my mom.
I forgot to introduce you to my mom.
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噢，在我們繼續之前，
我忘了向你們介紹我媽。
我忘了向你們介紹我媽。
07:27
I need to do that.
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我得介紹一下。
07:30
And here she is,
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這就是她，
07:31
as she would appear to me
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如果我要在人群中找她，
07:33
if I were looking through a crowd
of people looking for her.
of people looking for her.
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我眼中的她看起來就是這個樣子的。
07:37
Or is that an Asian man?
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還是這是個亞洲男子？
07:40
Thank you.
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謝謝大家。
07:42
(Applause)
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（掌聲）
ABOUT THE SPEAKER
Susan Robinson - Business executive, entrepreneurSusan Robinson is a business leader, inspirational speaker, blogger, entrepreneur and TED Resident. And she is legally blind.
Why you should listen
In 1992 Susan Robinson was diagnosed with a genetic visual impairment (Stargardt's disease). Unable to pursue her dream of becoming an orthopedic surgeon, she chose an alternate career path in organizational leadership.
Robinson has a successful professional background including leadership roles in the non-profit, corporate pharma and government sectors. She drives organizational turnarounds and new program/function start-ups with a focus on long-term, sustainable growth. She builds strong stakeholder relationships and is a transparent and direct communicator.
Robinson is a high-energy public speaker who masterfully blends her professional and personal experiences to shift thinking, elevate potential and inspire action. She deftly folds together serious issues and great humor, allowing audiences to access difficult topics with openness, confidence and objectivity.
Robinson is also an accomplished Argentine tango dancer, cyclist and yogi.
Susan Robinson | Speaker | TED.com