ABOUT THE SPEAKER
Ramona Pierson - Education innovator
Ramona Pierson develops tools to revolutionize learning management and assessment systems -- her fourth career after aviation, neuropsychology and software development.

Why you should listen

Ramona Pierson first built careers in aviation, neuropsychology and software development. While studying and examining and learning the details of such diverse disciplines, she became interested in the act of learning itself. She volunteered in a San Francisco school while working full-time in Silicon Valley and, just like that, a fourth career was born.

Pierson completed a master’s degree in education in California, then headed north to take the reins of the education technology department for Seattle Public Schools. She combined her passions and expertise to create software that, in a nutshell, helps teachers teach better. In 2007, Ramona launched a private company with the same goal. SynapticMash Inc. was launched to revolutionize the learning management and assessment systems in education.  

A self-described “data geek,” Pierson contemplated ways to push education and technology through a paradigm shift — to move from web 2.0 to web 3.0. Now the CEO of Declara, Ramona continues to study the act of learning and to explore ways to make our education system work better for students.

 

More profile about the speaker
Ramona Pierson | Speaker | TED.com
TEDxDU 2011

Ramona Pierson: An unexpected place of healing

雷蒙娜.皮爾遜: 一個意想不到的康復國度

Filmed:
400,025 views

雷蒙娜.皮爾遜22歲時,被一位酒駕司機撞著了,昏迷了18個月。 她在TEDxDU述說她這個不平凡的康復過程-汲取老人院裡的集體技能和智慧。
- Education innovator
Ramona Pierson develops tools to revolutionize learning management and assessment systems -- her fourth career after aviation, neuropsychology and software development. Full bio

Double-click the English transcript below to play the video.

00:15
I'm actually其實 going to share分享 something with you
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注意:我現在要和大家分享的
00:17
I haven't沒有 talked about probably大概 in more than 10 years年份.
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是一個我大約十多年來從來不談的故事
00:20
So bear with me
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因此,請大家多多包涵
00:22
as I take you through通過 this journey旅程.
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讓我帶著各位走完這一程
00:24
When I was 22 years年份 old,
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我22歲的時候
00:26
I came來了 home from work, put a leash皮帶 on my dog
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有一天下了班回家,把狗繫上狗帶
00:29
and went for my usual通常 run.
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如往常那樣出去跑步
00:32
I had no idea理念 that at that moment時刻
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我沒有想到那一刻
00:34
my life was going to change更改 forever永遠.
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會從此改變了我的一生
00:36
While I was preparing準備 my dog for the run,
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我正在準備和我的狗一起跑步
00:39
a man was finishing精加工 drinking at a bar酒吧,
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有個男人喝了酒從酒吧出來
00:43
picked採摘的 up his car汽車 keys按鍵, got into a car汽車
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拿起他的車鑰匙上了車
00:45
and headed當家 south,
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然後往南開車
00:47
or wherever哪裡 he was.
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沒弄清楚他往哪兒
00:49
I was running賽跑 across橫過 the street,
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我當時跑過馬路
00:51
and the only thing that I actually其實 remember記得
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還能記得的是
00:53
is feeling感覺 like a grenade手榴彈 went off in my head.
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覺得好似一顆手榴彈在我頭上炸開
00:56
And I remember記得 putting my hands on the ground地面
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我記得我的雙手撲地
01:00
and feeling感覺 my life's人生 blood血液
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感覺到我的生命之血
01:02
emptying清空 out of my neck頸部
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從我的脖子
01:04
and my mouth.
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我的口腔傾盆而出
01:07
What had happened發生
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發生的是
01:09
is he ran a red light and hit擊中 me and my dog.
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他闖紅燈撞到我和我的狗
01:12
She ended結束 up underneath the car汽車.
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我的狗被壓在車下
01:15
I flew out in front面前 of the car汽車,
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我在車前飛了出去
01:17
and then he ran over my legs.
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然後他碾過了我的雙腿
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My left leg got caught抓住 up in the wheel well --
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我的左腿給輪邊纏上了--
01:21
spun it around.
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順著車輪捲了起來
01:25
The bumper保險槓 of the car汽車 hit擊中 my throat,
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保險桿打中我的喉嚨
01:28
slicing切片 it open打開.
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喉嚨給削開了
01:30
I ended結束 up with blunt chest胸部 trauma外傷.
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結果是我受到胸部鈍傷
01:33
Your aorta大動脈 comes up behind背後 your heart.
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大動脈跑到心臟後面
01:35
It's your major重大的 artery動脈, and it was severed切斷,
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那是主動脈卻割斷了
01:38
so my blood血液 was gurgling淙淙 out of my mouth.
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血液從我的口腔咕嚕嚕流出
01:41
It foamed發泡,
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化成血泡
01:43
and horrible可怕 things were happening事件 to me.
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還有些可怕的事發生在我身上
01:47
I had no idea理念 what was going on,
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我完全不知道發生了什麼事
01:49
but strangers陌生人 intervened干預,
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但有些陌生人介入
01:52
kept不停 my heart moving移動, beating跳動.
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讓我的心臟保持運動、跳動,我說運動
01:55
I say moving移動 because it was quivering顫抖
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因為它只在微微顫動
01:57
and they were trying to put a beat擊敗 back into it.
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他們嘗試恢復我的心跳
02:00
Somebody was smart聰明 and put a Bic比克 pen鋼筆 in my neck頸部
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有個人很聰明,用一支筆管插入我的脖子
02:03
to open打開 up my airway空中航線 so that I could get some air空氣 in there.
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通開呼吸道,讓我還能吸進一點空氣
02:06
And my lung collapsed倒塌,
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我的肺也垮了
02:08
so somebody cut me open打開 and put a pin in there as well
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有人幫我切開,放了些別針進去支撐
02:11
to stop that catastrophic災難性的 event事件 from happening事件.
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以免造成嚴重災難
02:18
Somehow不知何故 I ended結束 up at the hospital醫院.
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不知怎的,我已經躺在醫院裡
02:20
I was wrapped包裹 in ice
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全身被包著冰水
02:22
and then eventually終於 put into a drug-induced藥物引起的 coma昏迷.
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然後被送進藥物誘導的昏迷狀態
02:26
18 months個月 later後來 I woke醒來 up.
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18個月後我醒來
02:30
I was blind, I couldn't不能 speak說話,
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眼睛看不見,話也不能說
02:32
and I couldn't不能 walk步行.
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我無法走路
02:34
I was 64 lbs.
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瘦到只剩29公斤
02:40
The hospital醫院 really has no idea理念
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醫院也真的不知道
02:42
what to do with people like that.
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該如何處理我這樣的人
02:44
And in fact事實, they started開始 to call me a Gomer.
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事實上,他們開始叫我「歌篾」(活死人)了
02:47
That's another另一個 story故事 we won't慣於 even get into.
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那是另外的故事,我們在這裡不談
02:51
I had so many許多 surgeries手術 to put my neck頸部 back together一起,
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我動了無數手術才抖正我的脖子
02:54
to repair修理 my heart a few少數 times.
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心臟也矯治了好幾次
02:56
Some things worked工作, some things didn't.
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有些功能正常,有些不正常
02:58
I had lots of titanium put in me,
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我身上放了不少鈦合金
03:00
cadaver屍體 bones骨頭
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還有大體捐贈的骨骼
03:02
to try to get my feet moving移動 the right way.
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好讓我的腿能正確移動
03:05
And I ended結束 up with a plastic塑料 nose鼻子, porcelain teeth
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結果鼻子是塑料,牙齒是搪瓷做的
03:07
and all kinds of other things.
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還裝了許多其它東西
03:09
But eventually終於 I started開始 to look human人的 again.
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不過,我開始像個人樣
03:18
But it's hard sometimes有時 to talk about these things,
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再談這些往事,真是令人難過
03:20
so bear with me.
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因此,請大家多多包涵
03:23
I had more than 50 surgeries手術.
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我動過50多次手術
03:25
But who's誰是 counting數數?
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但是,誰還去算幾次?
03:28
So eventually終於, the hospital醫院 decided決定
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醫院終於做了決定
03:30
it was time for me to go.
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該是要我出院的時候了
03:32
They needed需要 to open打開 up space空間
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他們得騰出病床給別人
03:34
for somebody else其他 that they thought could come back
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給無論遭遇了什麼
03:38
from whatever隨你 they were going through通過.
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他們還認為有救的人
03:41
Everybody每個人 lost丟失 faith信仰 in me being存在 able能夠 to recover恢復.
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人人對我的康復都沒了信心
03:44
So they basically基本上 put a map地圖 up on the wall, threw a dart,
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基本上,他們像是在牆上掛了地圖,擲飛鏢決定
03:47
and it landed登陸 at a senior前輩 home here in Colorado科羅拉多州.
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結果我就進了一家科羅拉多州的老人院
03:52
And I know all of you are scratching搔抓 your head:
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我知道你們都在搔腦袋:
03:54
"A senior前輩 citizens'公民 home? What in the world世界 are you going to do there?"
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「送到老人院?你到哪兒幹嘛?」
03:57
But if you think about
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但是,各位想一想
03:59
all of the skills技能 and talent天賦 that are in this room房間 right now,
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今天在這房間裡所有的技能和才智
04:02
that's what a senior前輩 home has.
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都是老人院裡所擁有的
04:04
So there were all these skills技能 and talents人才
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所有這些技能和才智
04:06
that these seniors老年人 had.
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那些那些老人都有
04:09
The one advantage優點 that they had over most of you
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其中他們勝過各位大多數的一個長處
04:11
is wisdom智慧,
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就是智慧
04:13
because they had a long life.
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因為他們的人生閱歷長
04:16
And I needed需要 that wisdom智慧 at that moment時刻 in my life.
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我那時所需的正是那樣的智慧
04:18
But imagine想像 what it was like for them
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各位可以想像當時
04:20
when I showed顯示 up at their doorstep門階?
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我出現在他們門前,對他們而言會是怎樣的情況
04:23
At that point, I had gained獲得 four pounds英鎊,
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那時我胖回了1.8公斤
04:25
so I was 68 lbs.
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那就是將近31公斤
04:27
I was bald禿.
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光頭
04:29
I was wearing穿著 hospital醫院 scrubs磨砂.
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身穿著醫院的寒酸院服
04:31
And somebody donated捐贈 tennis網球 shoes for me.
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腳穿著人家送的網球鞋
04:34
And I had a white白色 cane甘蔗 in one hand
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一手持著白色盲人杖
04:37
and a suitcase手提箱 full充分 of medical records記錄 in another另一個 hand.
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另一手提著滿箱的醫療記錄
04:40
And so the senior前輩 citizens公民 realized實現
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因此,所有的老人們都知道
04:43
that they needed需要 to have an emergency meeting會議.
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他們需要召開一次緊急會議
04:45
(Laughter笑聲)
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(笑聲)
04:47
So they pulled back and they were looking at each other,
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他們往後退了一下,對望了一會
04:50
and they were going, "Okay, what skills技能 do we have in this room房間?
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接著說「好啦,我們這房子裡有什麼辦法?
04:54
This kid孩子 needs需求 a lot of work."
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這孩子有好多要弄。」
04:57
So they eventually終於 started開始
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他們最後開始
04:59
matching匹配 their talents人才 and skills技能
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搭配起他們的才智和技能
05:01
to all of my needs需求.
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為我提供所需的一切
05:03
But one of the first things they needed需要 to do
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可是,他們首先要做的是
05:05
was assess評估 what I needed需要 right away.
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確定我立即需要的是什麼
05:07
I needed需要 to figure數字 out
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我當時得學會
05:09
how to eat like a normal正常 human人的 being存在,
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像正常人那樣進食
05:11
since以來 I'd been eating through通過 a tube in my chest胸部
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因為我一直是用一根穿過胸部的管子
05:14
and through通過 my veins.
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通過靜脈進食的
05:16
So I had to go through通過 trying to eat again.
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因此, 我得再重新學習如何進食
05:19
And they went through通過 that process處理.
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他們帶著我走過那整個過程
05:21
And then they had to figure數字 out:
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然後他們也發現:
05:23
"Well she needs需求 furniture家具.
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「啊,她需要家具
05:25
She is sleeping睡眠 in the corner of this apartment公寓."
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她現在睡的是公寓的角落。」
05:28
So they went to their storage存儲 lockers儲物櫃
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他們跑到儲物箱
05:30
and all gathered雲集 their extra額外 furniture家具 --
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把多餘的家具湊在一起--
05:32
gave me pots and pans, blankets毯子,
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給我水壺、鍋子、毛氈的
05:35
everything.
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所有東西
05:38
And then the next下一個 thing that I needed需要
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接下來,我需要的是
05:40
was a makeover改造.
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添添妝,改改外型
05:43
So out went the green綠色 scrubs磨砂
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寒酸的綠色院服扔掉
05:45
and in came來了 the polyester聚酯纖維 and floral花的 prints版畫.
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穿上化學纖維造的花衣
05:48
(Laughter笑聲)
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(笑聲)
05:53
We're not going to talk about the hairstyles髮型 that they tried試著 to force on me
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我還沒說我頭髮長回來時,他們想強迫我
05:56
once一旦 my hair頭髮 grew成長 back.
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做的髮型,但是我
05:58
But I did say no to the blue藍色 hair頭髮.
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確實反對了把頭髮弄成藍色
06:00
(Laughter笑聲)
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(笑聲)
06:04
So eventually終於 what went on
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事情還沒完,他們還決定
06:07
is they decided決定 that, well I need to learn學習 to speak說話.
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我得重新學會說話
06:10
So you can't be an independent獨立 person
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如果不能說話、不能看見
06:12
if you're not able能夠 to speak說話 and can't see.
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那就無法獨立生活
06:15
So they figured想通 not being存在 able能夠 to see is one thing,
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他們發現要我讓能看見是一回事
06:18
but they need to get me to talk.
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但他們得先讓我能說話
06:20
So while Sally出擊, the office辦公室 manager經理,
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所以,辦事處主管莎莉
06:23
was teaching教學 me to speak說話 in the day --
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白天教我說話--
06:25
it's hard, because when you're a kid孩子,
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那可真困難,因為
06:27
you take things for granted理所當然.
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小時候,樣樣來得自然
06:29
You learn學習 things unconsciously不知不覺.
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不知覺中就學會了
06:31
But for me, I was an adult成人 and it was embarrassing尷尬,
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但是我當時已是成人,那有多難堪
06:34
and I had to learn學習 how to coordinate坐標
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我還得學習如何協調
06:36
my new throat with my tongue
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新的嗓門和舌頭
06:38
and my new teeth and my lips嘴唇,
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新的牙齒和嘴唇
06:41
and capture捕獲 the air空氣 and get the word out.
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學習吸進氣來吐出話
06:44
So I acted行動 like a two-year-old二十歲
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所以我就像兩歲小孩那樣
06:46
and refused拒絕 to work.
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拒絕服從
06:48
But the men男人 had a better idea理念.
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但那些人有更好的主意
06:51
They were going to make it fun開玩笑 for me.
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他們為了讓我得到樂趣
06:53
So they were teaching教學 me cuss壞話 word Scrabble亂塗 at night,
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晚上就教我來「牙言齦語」的拼說遊戲
06:57
(Laughter笑聲)
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(笑聲)
07:01
and then, secretly偷偷,
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然後又偷偷
07:03
how to swear發誓 like a sailor水手.
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教我如何像水手那樣罵人
07:06
So I'm going to just leave離開 it to your imagination想像力
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這裡,我準備讓各位想像一下
07:10
as to what my first words were
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當莎莉終於重建了我的自信後
07:14
when Sally出擊 finally最後 got my confidence置信度 built內置.
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我首先說出來的是哪些話語
07:17
(Laughter笑聲)
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(笑聲)
07:19
So I moved移動 on from there.
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我就從那裡繼續前進
07:21
And a former前任的 teacher老師 who happened發生 to have Alzheimer's老年癡呆症
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有一位以前當老師的,他罹患了阿茲海默
07:24
took on the task任務 of teaching教學 me to write.
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擔任教我寫字,這項多餘的學習
07:28
The redundancy冗餘 was actually其實 good for me.
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事實上對我幫助不小
07:30
So we'll just keep moving移動 on.
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我們繼續向進
07:32
(Laughter笑聲)
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(笑聲)
07:38
One of the pivotal關鍵的 times for me
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其中有一個轉捩點
07:41
was actually其實 learning學習 to cross交叉 a street again
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就是讓我以一個盲人的身份
07:44
as a blind person.
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重新學會過馬路
07:46
So close your eyes眼睛.
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請閉上眼睛,想像一下
07:49
Now imagine想像 you have to cross交叉 a street.
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必須那樣過馬路的情況
07:51
You don't know how far that street is
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你不知道馬路有多寬
07:55
and you don't know if you're going straight直行
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你也不曉得能否筆直橫過
07:58
and you hear cars汽車 whizzing嗖嗖 back and forth向前,
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你聽到那些車聲颼颼來往
08:01
and you had a horrible可怕 accident事故
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你還有過恐怖的意外
08:03
that landed登陸 you in this situation情況.
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讓你落得這步田地
08:06
So there were two obstacles障礙 I had to get through通過.
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因此,我有兩個難關必須熬過
08:09
One was post-traumatic創傷後 stress強調 disorder紊亂.
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一是嚴重創傷的後遺症
08:12
And every一切 time I approached接近 the corner or the curb抑制
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每次走近街角或是路肩
08:16
I would panic恐慌.
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我會恐慌
08:18
And the second第二 one
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再是
08:20
was actually其實 trying to figure數字 out how to cross交叉 that street.
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真正嘗試要怎麼橫過馬路
08:23
So one of the seniors老年人 just came來了 up to me,
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有位老人跑上前來
08:26
and she pushed me up to the corner and she said,
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她把我推到街角上,說:
08:29
"When you think it's time to go, just stick the cane甘蔗 out there.
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「你覺得可以跨出去的時候,把盲人杖伸出去
08:32
If it's hit擊中, don't cross交叉 the street."
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要是被撞啦,不要過馬路。」
08:34
(Laughter笑聲)
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(笑聲)
08:39
Made製作 perfect完善 sense.
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說得有道理
08:42
But by the third第三 cane甘蔗
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不過,用到第三根盲人杖時
08:44
that went whizzing嗖嗖 across橫過 the road,
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拐杖颼地飛過了馬路
08:47
they realized實現 that they needed需要 to put the resources資源 together一起,
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這下他們明白了要集中資源
08:50
and they raised上調 funds資金
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於是他們集資
08:52
so that I could go to the Braille點字 Institute研究所
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讓我進了布萊葉學院
08:54
and actually其實 gain獲得 the skills技能
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在那兒學得了
08:56
to be a blind person,
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盲人的技能
08:58
and also to go get a guide指南 dog
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也還取得了一隻導盲犬
09:00
who transformed改造 my life.
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牠改變了我的生命
09:02
And I was able能夠 to return返回 to college學院
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後來我能回到大學上課
09:04
because of the senior前輩 citizens公民 who invested投資 in me,
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都是由於這些老人對我的投資
09:08
and also the guide指南 dog and skill技能 set I had gained獲得.
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以及那隻導盲犬和我所獲得的那些技能
09:12
10 years年份 later後來 I gained獲得 my sight視力 back.
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10年後,我重見光明
09:14
Not magically神奇.
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不是奇蹟
09:16
I opted選擇 in for three surgeries手術,
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我同意動了三個手術
09:19
and one of them was experimental試驗.
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其中一個是實驗性質的
09:21
It was actually其實 robotic機器人 surgery手術.
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實際上是機控手術
09:23
They removed去除 a hematoma血腫 from behind背後 my eye.
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他們從我的眼後取出血腫
09:27
The biggest最大 change更改 for me
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對我而言
09:29
was that the world世界 moved移動 forward前鋒,
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變化最大是整個世界往前進
09:32
that there were innovations創新
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科技創新
09:34
and all kinds of new things --
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種種新的事物--
09:36
cellphones手機, laptops筆記本電腦,
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手機、筆記型電腦
09:38
all these things that I had never seen看到 before.
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這些東西都是我以前沒見過的
09:41
And as a blind person,
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作為盲人的時候
09:43
your visual視覺 memory記憶 fades
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你的視覺記憶會減退
09:45
and is replaced更換 with how you feel about things
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會被你對物件的感覺所取代
09:48
and how things sound聲音
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物件會發出什麼聲音
09:51
and how things smell.
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物件有什麼氣味
09:54
So one day I was in my room房間
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有一天,我在房間裡
09:56
and I saw this thing sitting坐在 in my room房間
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我看到這麼一個東西
09:58
and I thought it was a monster怪物.
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我以為是一頭怪物
10:00
So I was walking步行 around it.
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我繞著它走
10:02
And I go, "I'm just going to touch觸摸 it."
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我想:我要摸摸它是什麼
10:04
And I touched感動 it and I went,
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我摸了它,恍然大悟
10:06
"Oh my God, it's a laundry洗衣店 basket."
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「天吶,那是個洗衣籃。」
10:08
(Laughter笑聲)
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(笑聲)
10:12
So everything is different不同
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如果你看得見的話
10:14
when you're a sighted短視 person
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所有東西都不一樣
10:16
because you take that for granted理所當然.
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因為你認為理所當然
10:18
But when you're blind,
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但如果你是盲眼的
10:20
you have the tactile memory記憶 for things.
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你對東西的記憶是觸覺的
10:23
The biggest最大 change更改 for me was looking down at my hands
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我最大的改變是看著我的雙手
10:26
and seeing眼看 that I'd lost丟失 10 years年份 of my life.
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看到我的生命失去了10年
10:30
I thought that time had stood站在 still for some reason原因
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我想,出於某種緣故,時間靜止了
10:33
and moved移動 on for family家庭 and friends朋友.
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對家人和朋友們而言,時間流逝
10:35
But when I looked看著 down,
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但當我看下去
10:37
I realized實現 that time marched遊行 on for me too
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我明白了,時間也從我身上流逝
10:39
and that I needed需要 to get caught抓住 up,
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我必須追趕
10:41
so I got going on it.
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我得抓住它
10:43
We didn't have words like crowd-sourcing眾包 and radical激進 collaboration合作
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我發生意外時,並沒有「群眾幫忙」和
10:47
when I had my accident事故.
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「徹底協作」這些詞眼
10:49
But the concept概念 held保持 true真正 --
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但概念是真實存在的--
10:51
people working加工 with people to rebuild重建 me;
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人們協力讓我重生
10:54
people working加工 with people to re-educate再教育 me.
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人們協力讓我重建
10:56
I wouldn't不會 be standing常設 here today今天
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我今天不可能站在這裡
10:58
if it wasn't for extreme極端 radical激進 collaboration合作.
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若非真有最大程度的「徹底協作」存在的話
11:02
Thank you so much.
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非常感謝
11:04
(Applause掌聲)
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(鼓掌)
Translated by Cooper Ng
Reviewed by Wenjer Leuschel

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ABOUT THE SPEAKER
Ramona Pierson - Education innovator
Ramona Pierson develops tools to revolutionize learning management and assessment systems -- her fourth career after aviation, neuropsychology and software development.

Why you should listen

Ramona Pierson first built careers in aviation, neuropsychology and software development. While studying and examining and learning the details of such diverse disciplines, she became interested in the act of learning itself. She volunteered in a San Francisco school while working full-time in Silicon Valley and, just like that, a fourth career was born.

Pierson completed a master’s degree in education in California, then headed north to take the reins of the education technology department for Seattle Public Schools. She combined her passions and expertise to create software that, in a nutshell, helps teachers teach better. In 2007, Ramona launched a private company with the same goal. SynapticMash Inc. was launched to revolutionize the learning management and assessment systems in education.  

A self-described “data geek,” Pierson contemplated ways to push education and technology through a paradigm shift — to move from web 2.0 to web 3.0. Now the CEO of Declara, Ramona continues to study the act of learning and to explore ways to make our education system work better for students.

 

More profile about the speaker
Ramona Pierson | Speaker | TED.com

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