ABOUT THE SPEAKER
Margaret Gould Stewart - User experience master
At Facebook (and previously at YouTube), Margaret Gould Stewart designs experiences that touch the lives of a large percentage of the world's population.

Why you should listen

Margaret Gould Stewart has spent her career asking, “How do we design user experiences that change the world in fundamental ways?” It's a powerful question that has led her to manage user experiences for six of the ten most visited websites in the world, including Facebook, where she serves as Director of Product Design.

Before joining Facebook, Margaret managed the User Experience Team for YouTube, where she oversaw the largest redesign in the company's history, including the YouTube player page. She came to YouTube after two years leading Search and Consumer Products UX at Google. She approaches her work with a combined appreciation for timeless great design and transient digital technologies, and always with the end goal of improving people's lives. As she says: "Design is creativity in service of others."

More profile about the speaker
Margaret Gould Stewart | Speaker | TED.com
Small Thing Big Idea

Margaret Gould Stewart: How the hyperlink changed everything

Filmed:
398,379 views

The hyperlink is the LEGO block of the internet. Here's the bizarre history of how it came to be, as told by user experience master Margaret Gould Stewart.
- User experience master
At Facebook (and previously at YouTube), Margaret Gould Stewart designs experiences that touch the lives of a large percentage of the world's population. Full bio

Double-click the English transcript below to play the video.

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I remember thinking to myself,
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"This is going to change everything
about how we communicate."
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[Small thing.]
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[Big idea.]
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00:21
[Margaret Gould Stewart on the Hyperlink]
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A hyperlink is an interface element,
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and what I mean by that is,
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when you're using software
on your phone or your computer,
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there's a lot of code behind the interface
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that's giving all the instructions
for the computer on how to manage it,
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but that interface is the thing
that humans interact with:
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when we press on this,
then something happens.
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When they first came around,
they were pretty simple
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and not particularly glamorous.
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Designers today have
a huge range of options.
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The hyperlink uses what's called
a markup language -- HTML.
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There's a little string of code.
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And then you put the address
of where you want to send the person.
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It's actually remarkably easy
to learn how to do.
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And so, the whole range of references
to information elsewhere on the internet
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is the domain of the hyperlink.
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Back when I was in school --
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this is before people had
wide access to the internet --
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if I was going to do a research paper,
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I would have to physically walk
to the library,
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and if they had the book
that you needed, great.
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You sometimes had to send out for it,
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so the process could take weeks.
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And it's kind of crazy
to think about that now,
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because, like all great innovations,
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it's not long after
we get access to something
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that we start to take it for granted.
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Back in 1945,
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there was this guy, Vannevar Bush.
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He was working for the US government,
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and one of the ideas
that he put forth was,
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"Wow, humans are creating
so much information,
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and we can't keep track
of all the books that we've read
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or the connections
between important ideas."
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And he had this idea called the "memex,"
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where you could put together
a personal library
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of all of the books and articles
that you have access to.
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And that idea of connecting sources
captured people's imaginations.
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Later, in the 1960s,
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Ted Nelson launches Project Xanadu,
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and he said,
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"Well, what if it wasn't just limited
to the things that I have?
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What if I could connect ideas
across a larger body of work?"
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In 1982, researchers
at the University of Maryland
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developed a system they called HyperTIES.
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They were the first
to use text itself as a link marker.
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They figured out that this blue link
on a gray background
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was going to work really well
in terms of contrast,
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and people would be able to see it.
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Apple invented HyperCard in 1987.
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You had these stacks of cards,
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and you could create links
in between the cards.
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HyperCard actually created the ability
to jump around in a story.
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These kinds of notions
of nonlinear storytelling
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got a huge boost
when the hyperlink came along,
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because it gave people the opportunity
to influence the narrative.
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These ideas and inventions, among others,
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inspired Tim Berners-Lee,
the inventor of the World Wide Web.
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The hyperlink almost feels
like a LEGO block,
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this very basic building block
to a very complex web of connections
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that exists all around the world.
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Because of the way
that hyperlinks were first constructed,
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they were intended
to be not only used by many people,
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but created by many people.
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To me, it's one of the most democratic
designs ever created.
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Translated by Camille Martínez
Reviewed by Krystian Aparta

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ABOUT THE SPEAKER
Margaret Gould Stewart - User experience master
At Facebook (and previously at YouTube), Margaret Gould Stewart designs experiences that touch the lives of a large percentage of the world's population.

Why you should listen

Margaret Gould Stewart has spent her career asking, “How do we design user experiences that change the world in fundamental ways?” It's a powerful question that has led her to manage user experiences for six of the ten most visited websites in the world, including Facebook, where she serves as Director of Product Design.

Before joining Facebook, Margaret managed the User Experience Team for YouTube, where she oversaw the largest redesign in the company's history, including the YouTube player page. She came to YouTube after two years leading Search and Consumer Products UX at Google. She approaches her work with a combined appreciation for timeless great design and transient digital technologies, and always with the end goal of improving people's lives. As she says: "Design is creativity in service of others."

More profile about the speaker
Margaret Gould Stewart | Speaker | TED.com

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