TEDxBoston 2011
Mick Mountz: What happens inside those massive warehouses?
Mik Maunc (Mick Mountz): Šta se dešava u ogromnim skladištima?
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Svakog dana naručujemo milione stvari preko interneta, ali ko (ili šta) zapravo sastavlja te narudžbine? U ovom govoru, Mik Maunc kroz zanimljivu priču punu robota objašnjava šta se dešava unutar skladišta.
Mick Mountz - CEO, Kiva Systems
Mick Mountz is the founder and CEO of Kiva Systems, making high-tech products for fast, cheap and efficient inventory fulfillment. In March 2012, Kiva was acquired by Amazon. Full bio
Mick Mountz is the founder and CEO of Kiva Systems, making high-tech products for fast, cheap and efficient inventory fulfillment. In March 2012, Kiva was acquired by Amazon. Full bio
Double-click the English transcript below to play the video.
00:11
I want to talk to you about,
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Želim da vam ispričam,
00:14
or share with you, a
breakthrough new approach
breakthrough new approach
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da podelim sa vama sasvim novi pristup
00:18
for managing items of
inventory inside of a warehouse.
inventory inside of a warehouse.
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upravljanju robom u skladištima.
00:21
We're talking about a pick,
pack and ship setting here.
pack and ship setting here.
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Radi se o sortiranju, pakovanju i slanju.
00:24
So as a hint,
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Da vam nagovestim:
00:26
this solution involves
hundreds of mobile robots,
hundreds of mobile robots,
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u pitanju su stotine,
00:30
sometimes thousands
of mobile robots,
of mobile robots,
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ponekad i hiljade robota,
00:33
moving around a warehouse.
And I'll get to the solution.
And I'll get to the solution.
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koji se kreću po skladištu.
I čućete odgovor.
I čućete odgovor.
00:36
But for a moment, just think
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Ali za sada, prisetite se
00:37
about the last time that
you ordered something online.
you ordered something online.
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svoje poslednje kupovine preko interneta.
00:39
You were sitting
on your couch
on your couch
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Sedeli ste na trosedu
00:41
and you decided that you
absolutely had to have this red t-shirt.
absolutely had to have this red t-shirt.
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i odlučili da morate
da kupite crvenu majicu.
da kupite crvenu majicu.
00:45
So — click! — you put it
into your shopping cart.
into your shopping cart.
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Pa ste kliknuli, i ušla je
u kolica za kupovinu.
u kolica za kupovinu.
00:48
And then you decided
that green pair of pants
that green pair of pants
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Onda ste odlučili da ni zelene
00:50
looks pretty good too — click!
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pantalone nisu loše - klik!
00:51
And maybe a blue
pair of shoes — click!
pair of shoes — click!
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Uz to mogu i plave cipele - klik!
00:53
So at this point you've
assembled your order.
assembled your order.
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Sad ste već dovršili narudžbinu.
00:55
You didn't stop to think
for a moment that
for a moment that
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Niste se zapitali da li je
00:57
that might not be a great outfit.
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to možda loša kombinacija.
00:59
But you hit
"submit order."
"submit order."
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Ali ste pritisnuli ,,naruči''.
01:01
And two days later, this package
shows up on your doorstep.
shows up on your doorstep.
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I dva dana kasnije,
na pragu vas čeka paket.
na pragu vas čeka paket.
01:05
And you open the box and you're
like, wow, there's my goo.
like, wow, there's my goo.
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Otvorite kutiju i tu su vam sve stvari.
01:08
Did you ever stop to think about
how those items of inventory
how those items of inventory
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Ali da li ste se zapitali kako ta roba
01:11
actually found their way inside
that box in the warehouse?
that box in the warehouse?
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u skladištu dospe baš u tu kutiju?
01:15
So I'm here to tell you
it's that guy right there.
it's that guy right there.
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Evo sad vam kažem da je
to zbog onog tipa tamo.
to zbog onog tipa tamo.
01:19
So deep in the
middle of that picture,
middle of that picture,
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Tu na sredini slike
01:22
you see a classic
pick-pack worker
pick-pack worker
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nalazi se radnik u otpremnom centru,
01:25
in a distribution or
order fulfillments setting.
order fulfillments setting.
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koji razvrstava, pakuje
i šalje robu za porudžbine.
i šalje robu za porudžbine.
01:28
Classically these pick workers will
spend 60 or 70 percent of their day
spend 60 or 70 percent of their day
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Ovakvi radnici obično provode
60-70% radnog vremena
60-70% radnog vremena
01:32
wandering around
the warehouse.
the warehouse.
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šetajući po skladištu.
01:34
They'll often walk
as much as 5 or 10 miles
as much as 5 or 10 miles
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Često pređu i po 8 ili 16 km
01:37
in pursuit of
those items of inventory.
those items of inventory.
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dok traže različitu robu.
01:39
Not only is this an
unproductive way to fill orders,
unproductive way to fill orders,
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Ne samo da to nije produktivno,
01:44
it also turns out to be an
unfulfilling way to fill orders.
unfulfilling way to fill orders.
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već se ni radnici ne osećaju ispunjeno.
01:48
So let me tell you where I
first bumped into this problem.
first bumped into this problem.
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Reći ću vam gde sam prvi put
naleteo na ovaj problem.
naleteo na ovaj problem.
01:51
I was out in the Bay area
in '99, 2000, the dot com boom.
in '99, 2000, the dot com boom.
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Bio sam u San Francisku 1999,
2000, vrhunac internet firmi.
2000, vrhunac internet firmi.
01:56
I worked for a fabulously
spectacular flame-out called Webvan.
spectacular flame-out called Webvan.
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Radio sam na ludoj avanturi zvanoj Webvan.
02:00
(Laughter)
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(Smeh)
02:01
This company raised hundreds of
millions of dollars with the notion that
millions of dollars with the notion that
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Sakupili smo stotine
miliona dolara sa namerom
miliona dolara sa namerom
02:04
we will deliver
grocery orders online.
grocery orders online.
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da dostavljamo namirnice
naručene preko interneta.
naručene preko interneta.
02:07
And it really came down to the fact
that we couldn't do it cost effectively.
that we couldn't do it cost effectively.
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Na kraju se sve svelo na to da
nismo mogli da postignemo zaradu.
nismo mogli da postignemo zaradu.
02:11
Turns out e-commerce was something
that was very hard and very costly.
that was very hard and very costly.
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Ispadne da je e-trgovina
zapravo veoma teška i skupa.
zapravo veoma teška i skupa.
02:15
In this particular instance we were trying
to assemble 30 items of inventory
to assemble 30 items of inventory
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U ovom slučaju smo pokušali
da 30 komada robe
da 30 komada robe
02:19
into a few totes, onto a van
to deliver to the home.
to deliver to the home.
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smestimo u nekoliko torbi,
pa ih dostavimo kombijem.
pa ih dostavimo kombijem.
02:23
And when you think about it,
it was costing us 30 dollars.
it was costing us 30 dollars.
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Na kraju je ispalo da nas košta $30.
02:27
Imagine, we had an
89¢ can of soup
89¢ can of soup
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Zamislite, za konzervu supe koja košta 89¢
02:30
that was costing us one dollar to
pick and pack into that tote.
pick and pack into that tote.
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sortiranje i pakovanje u torbu
košta jedan dolar.
košta jedan dolar.
02:34
And that's before we actually
tried to deliver it to the home.
tried to deliver it to the home.
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A to je još bez cene transporta.
02:37
So long story short,
during my one year at Webvan,
during my one year at Webvan,
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Da skratim, za tih godinu dana u Webvan-u
02:40
what I realized by talking to
all the material-handling providers
all the material-handling providers
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sam iz razgovora sa radnicima
u prenosu robe shvatio
u prenosu robe shvatio
02:43
was that there was no solution designed
specifically to solve each base picking.
specifically to solve each base picking.
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da ne postoji konkretno rešenje
za sortiranje različitih proizvoda.
za sortiranje različitih proizvoda.
02:48
Red item, green, blue, getting
those three things in a box.
those three things in a box.
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Crveni, plavi, zeleni predmet,
da svi budu u istoj kutiji.
da svi budu u istoj kutiji.
02:52
So we said, there's just
got to be a better way to do this.
got to be a better way to do this.
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Bili smo sigurni da se to
može raditi na bolji način.
može raditi na bolji način.
02:55
Existing material handling
was set up to pump
was set up to pump
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Postojali su sistemi samo za slanje
02:57
pallets and cases of
goo to retail stores.
goo to retail stores.
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paleta i pakovanja za maloprodaju.
03:01
Of course Webvan went out of business,
and about a year and a half later,
and about a year and a half later,
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Naravno, Webvan je propao,
a ja sam godinu i po kasnije
a ja sam godinu i po kasnije
03:05
I was still noodling on this problem.
It was still nagging at me.
It was still nagging at me.
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i dalje razmišljao o istom problemu,
i dalje mi nije dao mira.
i dalje mi nije dao mira.
03:08
And I started
thinking about it again.
thinking about it again.
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Tako da sam ponovo dobro razmislio.
03:10
And I said, let me just focus briefly
on what I wanted as a pick worker,
on what I wanted as a pick worker,
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I zapitao sam se šta bih ja želeo
kad bih radio na razvrstavanju.
kad bih radio na razvrstavanju.
03:15
or my vision for
how it should work.
how it should work.
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Kako ja mislim da bi to trebalo da ide.
03:18
(Laughter)
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(Smeh)
03:19
I said, let's focus
on the problem.
on the problem.
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Dakle, da se usredsredimo na problem.
03:21
I have an order here and what
I want to do is I want to put
I want to do is I want to put
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Stigla mi je porudžbina i želim da crveni,
03:25
red, green and blue
in this box right here.
in this box right here.
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plavi i zeleni predmet
stavim u ovu kutiju.
stavim u ovu kutiju.
03:27
What I need is a system where I put out
my hand and — poof! —
my hand and — poof! —
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Treba mi sistem u kom ispružim ruku,
03:30
the product shows up
and I pack it into the order,
and I pack it into the order,
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proizvod se pojavi i ja ga spakujem,
03:33
and now we're thinking,
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dakle to bi
03:34
this would be a very operator-centric
approach to solving the problem.
approach to solving the problem.
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ličilo na upravljanje mašinom.
03:38
This is what I need. What technology
is available to solve this problem?
is available to solve this problem?
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To mi treba. Koja tehnologija
može da reši taj problem?
može da reši taj problem?
03:42
But as you can see, orders can come
and go, products can come and go.
and go, products can come and go.
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Ali kao što vidite, porudžbine
se menjaju, proizvodi se menjaju.
se menjaju, proizvodi se menjaju.
03:46
It allows us to focus on making the
pick worker the center of the problem,
pick worker the center of the problem,
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Zbog toga radnike u razvrstavanju
možemo da stavimo u centar stvari,
možemo da stavimo u centar stvari,
03:51
and providing them the tools to make
them as productive as possible.
them as productive as possible.
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pa da im omogućimo da
rade što produktivnije.
rade što produktivnije.
03:56
So how did I
arrive at this notion?
arrive at this notion?
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Kako sam došao do te zamisli?
03:58
Well, actually it came from
a brainstorming exercise,
a brainstorming exercise,
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Zapravo putem mentalne vežbe
04:01
probably a technique
that many of you use,
that many of you use,
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koju verovatno mnogi od vas koriste,
04:04
It's this notion of
testing your ideas.
testing your ideas.
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vezane za isprobavanje ideja.
04:06
Take a blank sheet, of course,
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Naravno, treba vam prazan papir,
04:08
but then test your ideas
at the limits — infinity, zero.
at the limits — infinity, zero.
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a na njemu zatim ispitate granične
vrednosti ideja - beskonačno, nula.
vrednosti ideja - beskonačno, nula.
04:12
In this particular case, we
challenged ourselves with the idea:
challenged ourselves with the idea:
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U ovom slučaju, pitanje je bilo:
04:15
What if we had to build a
distribution center in China,
distribution center in China,
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šta bi bilo kad bismo gradili
otpremni centar u Kini,
otpremni centar u Kini,
04:18
where it's a very,
very low-cost market?
very low-cost market?
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gde je sve vrlo jeftino?
04:21
And say, labor is cheap,
land is cheap.
land is cheap.
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Recimo da su i radnici
i zemljište jeftini.
i zemljište jeftini.
04:24
And we said specifically,
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Konkretno smo se zapitali:
04:26
"What if it was zero dollars
an hour for direct labor
an hour for direct labor
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,,Šta bi bilo kad bi rad bio besplatan,
04:29
and we could build a million-
square-foot distribution center?"
square-foot distribution center?"
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a otpremni centar imao milion kvadrata?''
04:31
So naturally that
led to ideas that said,
led to ideas that said,
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Naravno, odmah smo rekli
04:34
"Let's put lots of people
in the warehouse."
in the warehouse."
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da nam treba što više radnika.
04:35
And I said, "Hold on,
zero dollars per hour,
zero dollars per hour,
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Rekao sam da bih
04:38
what I would do is 'hire'
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za nula dolara na sat ,,unajmio''
04:41
10,000 workers to come to the
warehouse every morning at 8 a.m.,
warehouse every morning at 8 a.m.,
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10.000 radnika da svako jutro
u 8 dođu do skladišta,
u 8 dođu do skladišta,
04:45
walk into the warehouse and
pick up one item of inventory
pick up one item of inventory
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uđu i uzmu po jedan artikal,
04:48
and then just stand there.
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a onda stoje i čekaju.
04:50
So you hold Captain Crunch,
you hold the Mountain Dew,
you hold the Mountain Dew,
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Dakle, vi držite žitarice,
vi energetsko piće,
vi energetsko piće,
04:52
you hold the Diet Coke.
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vi dijetalnu kolu.
04:54
If I need it, I'll call you,
otherwise just stand there.
otherwise just stand there.
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Ako mi zatreba, zvaću vas,
u suprotnom stojite.
u suprotnom stojite.
04:56
But when I need Diet Coke and I call it,
you guys talk amongst yourselves.
you guys talk amongst yourselves.
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Ako mi treba dijetalna kola
i pozovem, vi javite jedni drugima.
i pozovem, vi javite jedni drugima.
04:59
Diet Coke walks up to the front —
pick it, put it in the tote, away it goes."
pick it, put it in the tote, away it goes."
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Dijetalna kola stiže do prednjeg dela -
uzmem, stavim u torbu i šaljem.
uzmem, stavim u torbu i šaljem.
05:03
Wow, what if the products
could walk and talk on their own?
could walk and talk on their own?
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Zamislite da proizvodi mogu sami
da se kreću i sporazumevaju.
da se kreću i sporazumevaju.
05:08
That's a very interesting,
very powerful way
very powerful way
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To je vrlo interesantan, vrlo moćan način
05:10
that we could potentially
organize this warehouse.
organize this warehouse.
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na koji bi skladište
moglo da se organizuje.
moglo da se organizuje.
05:13
So of course,
labor isn't free,
labor isn't free,
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Rad, naravno, nije besplatan.
05:15
on that practical
versus awesome spectrum.
versus awesome spectrum.
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Koliko god bilo impresivno,
nije praktično.
nije praktično.
05:19
(Laughter)
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(Smeh)
05:20
So we said mobile shelving —
We'll put them on mobile shelving.
We'll put them on mobile shelving.
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Pa smo odlučili da smestimo
proizvode na pokretne police.
proizvode na pokretne police.
05:23
We'll use mobile robots and
we'll move the inventory around.
we'll move the inventory around.
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Pomoću robota pomeramo police sa robom.
05:28
And so we got underway on that and
then I'm sitting on my couch in 2008.
then I'm sitting on my couch in 2008.
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Krenuli smo da radimo na tome,
i 2008. sedim na trosedu.
i 2008. sedim na trosedu.
05:33
Did any of you see the Beijing
Olympics, the opening ceremonies?
Olympics, the opening ceremonies?
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Je li neko od vas gledao otvaranje
Olimpijskih Igara u Pekingu?
Olimpijskih Igara u Pekingu?
05:37
I about fell out of my
couch when I saw this.
couch when I saw this.
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Samo što nisam pao
sa troseda kad sam video.
sa troseda kad sam video.
05:40
I'm like, that was the idea!
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Pa to smo i hteli da uradimo!
05:41
(Laughter and Applause)
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(Smeh i aplauz)
05:46
We'll put thousands of people on
the warehouse floor, the stadium floor.
the warehouse floor, the stadium floor.
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Da stavimo hiljade ljudi
u skladište, na stadion.
u skladište, na stadion.
05:49
But interestingly enough, this
actually relates to the idea
actually relates to the idea
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Zanimljivo je jer zaista
ima veze sa tom idejom,
ima veze sa tom idejom,
05:53
in that these guys were creating some
incredibly powerful, impressive digital art,
incredibly powerful, impressive digital art,
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jer su tu stvorili neverovatno moćnu
i impresivnu digitalnu umetnost,
i impresivnu digitalnu umetnost,
05:59
all without computers,
I'm told,
I'm told,
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i to bez računara, kako kažu,
06:01
it was all peer-to-peer
coordination and communication.
coordination and communication.
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već samo međuljudskom
komunikacijom i koordinacijom.
komunikacijom i koordinacijom.
06:03
You stand up,
I'll squat down.
I'll squat down.
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Ti ustaneš, ja čučnem.
06:05
And they made
some fabulous art.
some fabulous art.
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I stvarno je sjajno izgledalo.
06:07
It speaks to the
power of emergence
power of emergence
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Lepo su pokazali šta može da nastane
06:09
in systems when you let things
start to talk with each other.
start to talk with each other.
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ako delovi sistema počnu
da međusobno komuniciraju.
da međusobno komuniciraju.
06:13
So that was a little
bit of the journey.
bit of the journey.
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Tako smo, dakle, došli na ideju.
06:17
So of course, now what became
the practical reality of this idea?
the practical reality of this idea?
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Ali kako je sad pretočiti u stvarnost?
06:21
Here is a warehouse.
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Evo ga skladište:
06:23
It's a pick, pack and ship center
that has about 10,000 different SKUs.
that has about 10,000 different SKUs.
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centar za razvrstavanje, pakovanje
i slanje sa oko 10.000 polica.
i slanje sa oko 10.000 polica.
06:27
We'll call them red pens,
green pens, yellow Post-It Notes.
green pens, yellow Post-It Notes.
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Recimo da su tu zelene i crvene olovke,
žuti samolepljivi listići.
žuti samolepljivi listići.
06:31
We send the little orange robots
out to pick up the blue shelving pods.
out to pick up the blue shelving pods.
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Šaljemo male narandžaste robote
da pokupe plave police.
da pokupe plave police.
06:34
And we deliver them
to the side of the building.
to the side of the building.
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Zatim ih nose do jedne strane zgrade.
06:36
So all the pick workers now
get to stay on the perimeter.
get to stay on the perimeter.
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Znači da radnici ne moraju da se pomeraju.
06:39
And the game here is
to pick up the shelves,
to pick up the shelves,
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Poenta je da se police kupe
06:42
take them down the highway and
deliver them straight to the pick worker.
deliver them straight to the pick worker.
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i preko centralnog prolaza
nose do radnika.
nose do radnika.
06:45
This pick worker's life
is completely different.
is completely different.
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Time se u potpunosti menja život radnika.
06:47
Rather than wandering around
the warehouse, she gets to stay still
the warehouse, she gets to stay still
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Umesto da šeta po skladištu, može da stoji
06:51
in a pick station like this
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u ovakvom centru za razvrstavanje
06:52
and every product in the
building can now come to her.
building can now come to her.
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dok proizvodi idu do njega.
06:56
So the process
is very productive.
is very productive.
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Ceo proces je vrlo produktivan.
07:00
Reach in, pick an item,
scan the bar code, pack it out.
scan the bar code, pack it out.
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Pružite ruku, uzmete predmet,
skenirate bar-kod i pakujete.
skenirate bar-kod i pakujete.
07:04
By the time
you turn around,
you turn around,
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Dok se okrenete,
07:05
there's another product there
ready to be picked and packed.
ready to be picked and packed.
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novi proizvodi već čekaju.
07:08
So what we've done is take
out all of the non-value added
out all of the non-value added
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Znači da smo uklonili
07:11
walking, searching,
wasting, waited time,
wasting, waited time,
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beskorisno šetanje, traženje i čekanje
07:14
and we've developed a very
high-fidelity way to pick these orders,
high-fidelity way to pick these orders,
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i razvili vrlo efektivan
način razvrstavanja,
način razvrstavanja,
07:18
where you point at it with
a laser, scan the UPC barcode,
a laser, scan the UPC barcode,
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gde laserom skenirate UPC bar-kod,
07:23
and then indicate with a light
which box it needs to go into.
which box it needs to go into.
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zatom svetlom odredite u koju kutiju ide.
07:26
So more productive, more
accurate and, it turns out,
accurate and, it turns out,
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Znači da je produktivnije,
preciznije, a ispostavilo se
preciznije, a ispostavilo se
07:29
it's a more interesting office
environment for these pick workers.
environment for these pick workers.
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i da je zanimljivije za same radnike.
07:34
They actually complete
the whole order.
the whole order.
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Sada sami sastavljaju čitavu porudžbinu.
07:36
So they do red, green and blue,
not just a part of the order.
not just a part of the order.
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Sakupljaju i crveno i zeleno
i plavo, ne samo deo.
i plavo, ne samo deo.
07:39
And they feel a little bit more
in control of their environment.
in control of their environment.
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I osećaju da imaju
malo veći stepen kontrole.
malo veći stepen kontrole.
07:42
So the side effects
of this approach
of this approach
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Zapravo su nas najviše iznenadile
07:45
are what really surprised us.
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nuspojave ovakvog pristupa.
07:47
We knew it was going
to be more productive.
to be more productive.
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Znali smo da će biti produktivnije.
07:48
But we didn't realize just how
pervasive this way of thinking
pervasive this way of thinking
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Ali nismo znali koliko će
ovaj način razmišljanja
ovaj način razmišljanja
07:53
extended to other
functions in the warehouse.
functions in the warehouse.
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da prožima druge poslove u skladištu.
07:58
But what effectively this approach
is doing inside of the DC
is doing inside of the DC
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Ovakav pristup pretvara otpremni centar
08:03
is turning it into a massively
parallel processing engine.
parallel processing engine.
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u ogromni pogon
za paralelno izračunavanje.
za paralelno izračunavanje.
08:07
So this is again a
cross-fertilization of ideas.
cross-fertilization of ideas.
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Tu opet dolazi do ukrštanja ideja.
08:10
Here's a warehouse
and we're thinking about
and we're thinking about
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Od skladišta smo došli
08:12
parallel processing
supercomputer architectures.
supercomputer architectures.
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do paralelne arhitekture superkompjutera.
08:15
The notion here is that you have
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Ideja je da
08:18
10 workers on
the right side of the screen
the right side of the screen
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na desnoj strani ekrana
08:20
that are now all independent
autonomous pick workers.
autonomous pick workers.
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imate 10 nezavisnih
radnika u razvrstavanju.
radnika u razvrstavanju.
08:25
If the worker in station three decides
to leave and go to the bathroom,
to leave and go to the bathroom,
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Ako radnik u stanici tri
reši da ode do toaleta,
reši da ode do toaleta,
08:29
it has no impact on the
productivity of the other nine workers.
productivity of the other nine workers.
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to ne utiče na učinak
ostalih devet radnika.
ostalih devet radnika.
08:32
Contrast that, for a moment, with the
traditional method of using a conveyor.
traditional method of using a conveyor.
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Uporedite to sa uobičajenim
sistemom pokretne trake.
sistemom pokretne trake.
08:36
When one person
passes the order to you,
passes the order to you,
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Kada vam neko prosledi paket,
08:38
you put something in
and pass it downstream.
and pass it downstream.
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stavite nešto u njega i šaljete dalje.
08:41
Everyone has to be in place
for that serial process to work.
for that serial process to work.
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Da bi to funkcionisalo,
svi moraju biti na svom mestu.
svi moraju biti na svom mestu.
08:44
This becomes a more robust
way to think about the warehouse.
way to think about the warehouse.
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Paralelni način razmišljanja
je mnogo otporniji.
je mnogo otporniji.
08:47
And then underneath the hoods gets
interesting in that we're tracking
interesting in that we're tracking
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A kada smo počeli da pratimo
popularnost proozvoda, otkrili smo
popularnost proozvoda, otkrili smo
08:52
the popularity
of the products.
of the products.
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zanimljive skrivene procese.
08:54
And we're using dynamic
and adaptive algorithms
and adaptive algorithms
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Dinamičkim i adaptivnim algoritmina
08:56
to tune the floor
of the warehouse.
of the warehouse.
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smo poboljšavali raspored polica.
09:01
So what you see here potentially
the week leading up to Valentine's Day.
the week leading up to Valentine's Day.
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Ovde je prikazan moguć raspored
u nedelji pred Dan zaljubljenih.
u nedelji pred Dan zaljubljenih.
09:06
All that pink chalky candy has
moved to the front of the building
moved to the front of the building
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Svi ružičasti slatkiši su
prešli u prednji deo skladišta
prešli u prednji deo skladišta
09:10
and is now being picked into a
lot of orders in those pick stations.
lot of orders in those pick stations.
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i radnici ih razvrstavaju i pakuju.
09:13
Come in two days after Valentine's Day,
and that candy, the leftover candy,
and that candy, the leftover candy,
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Ako pogledate dva dana posle
Dana zaljubljenih, preostali slatkiši
Dana zaljubljenih, preostali slatkiši
09:18
has all drifted to the
back of the warehouse
back of the warehouse
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su prešli u zadnji deo skladišta,
09:20
and is occupying the cooler
zone on the thermal map there.
zone on the thermal map there.
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u hladniji deo termalne mape.
09:24
One other side effect of this
approach using the parallel processing
approach using the parallel processing
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Jedna od nuspojava korišćenja
ovakvog paralelnog procesa
ovakvog paralelnog procesa
09:28
is these things can
scale to ginormous.
scale to ginormous.
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je da se može povećavati unedogled.
09:31
(Laughter)
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(Smeh)
09:32
So whether you're doing
two pick stations, 20 pick stations,
two pick stations, 20 pick stations,
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Bez obzira da li imate 2, 20
09:35
or 200 pick stations, the
path planning algorithms
path planning algorithms
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ili 200 stanica za razvrstavanje,
algoritmi
algoritmi
09:38
and all of the inventory
algorithms just work.
algorithms just work.
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za proračun putanja i inventara
uvek rade.
uvek rade.
09:41
In this example you
see that the inventory
see that the inventory
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Na ovom primeru se vidi
da su police sa robom
da su police sa robom
09:45
has now occupied all the
perimeter of the building
perimeter of the building
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blizu ivica zgrade
09:47
because that's where
the pick stations were.
the pick stations were.
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jer su tu i stanice za razvrstavanje.
09:50
They sorted it
out for themselves.
out for themselves.
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Same su se razmestile.
09:52
So I'll conclude with
just one final video
just one final video
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Na kraju ću vam samo pokazati snimak
09:54
that shows how
this comes to bear
this comes to bear
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na kom se vidi kako sve ovo utiče
09:57
on the pick worker's actual
day in the life of.
day in the life of.
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na svakodnevicu radnika.
10:01
So as we mentioned, the process is
to move inventory along the highway
to move inventory along the highway
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Već smo pomenuli da roba
putuje centralnom trakom
putuje centralnom trakom
10:05
and then find your way
into these pick stations.
into these pick stations.
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do samih stanica za razvrstavanje.
10:08
And our software in the background
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U pozadini softver nadgleda
10:10
understands what's going on
in each station,
in each station,
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svaku stanicu pojedinačno,
10:13
we direct the pods
across the highway
across the highway
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tako da dok šaljemo police
10:15
and we're attempting to
get into a queuing system
get into a queuing system
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možemo da pokušamo i da odredimo redosled
10:18
to present the work
to the pick worker.
to the pick worker.
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kojim će ih radnik primiti.
10:21
What's interesting is we can even
adapt the speed of the pick workers.
adapt the speed of the pick workers.
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Zaniljivo je da brzinu slanja
možemo da prilagodimo radniku.
možemo da prilagodimo radniku.
10:24
The faster pickers get more pods
and the slower pickers get few.
and the slower pickers get few.
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Najbrži dobijaju više polica,
a sporiji manje.
a sporiji manje.
10:28
But this pick worker now is
literally having that experience
literally having that experience
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Ali sad radnik doživljava posao
10:31
that we described before.
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baš kako smo opisali.
10:33
She puts out her hand.
The product jumps into it.
The product jumps into it.
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Ispruži ruku, proizvod se pojavi.
10:36
Or she has to reach in and get it.
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Ili ga dohvati sa police.
10:38
She scans it and
she puts it in the bucket.
she puts it in the bucket.
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Skenira ga i stavlja u kutiju.
10:40
And all of the rest of the technology
is kind of behind the scenes.
is kind of behind the scenes.
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A ostatak tehnologije
je skriven od pogleda.
je skriven od pogleda.
10:44
So she gets to now focus on the
picking and packing portion of her job.
picking and packing portion of her job.
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Sada radnik može da se skoncentriše
na razvrstavanje i pakovanje.
na razvrstavanje i pakovanje.
10:48
Never has any idle time,
never has to leave her mat.
never has to leave her mat.
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Nema dangubljenja, nema
napuštanja radnog mesta.
napuštanja radnog mesta.
10:51
And actually we think
not only a more productive
not only a more productive
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Na kraju ovaj metod pakovanja porudžbina
10:55
and more accurate
way to fill orders.
way to fill orders.
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nije samo precizniji i brži.
10:59
We think it's a more
fulfilling way to fill orders.
fulfilling way to fill orders.
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Smatramo da se i radnici
osećaju ispunjenije.
osećaju ispunjenije.
11:02
The reason we can say
that, though, is that workers
that, though, is that workers
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To znamo jer se sad
11:05
in a lot of these
buildings now compete
buildings now compete
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u mnogim zgradama radnici takmiče
11:07
for the privilege of working
in the Kiva zone that day.
in the Kiva zone that day.
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za mogućnost da tog dana rade u Kiva zoni.
11:11
And sometimes we'll catch
them on testimonial videos
them on testimonial videos
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Nekad ih snimimo
11:13
saying such things as,
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dok govore kako
11:15
they have more energy after the
day to play with their grandchildren,
day to play with their grandchildren,
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sad imaju više energije
za igru sa unucima.
za igru sa unucima.
11:20
or in one case a guy said, "the
Kiva zone is so stress-free
Kiva zone is so stress-free
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Ili jedan tip koji je rekao da je
Kiva zona toliko opuštena
Kiva zona toliko opuštena
11:24
that I've actually stopped taking
my blood pressure medication."
my blood pressure medication."
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da je prestao da uzima lekove za pritisak.
11:27
(Laughter)
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(Smeh)
11:29
That was at a pharmaceutical distributor,
so they told us not to use that video.
so they told us not to use that video.
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To smo snimili u skladištu lekova,
pa ne smemo da vam pokažemo.
pa ne smemo da vam pokažemo.
11:33
(Laughter)
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(Smeh)
11:37
So what I wanted to leave you
with today is the notion that
with today is the notion that
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Za kraj bih samo želeo da vam kažem
11:40
when you let things start
to think and walk
to think and walk
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da stvari mogu da postanu
zanimljive i produktivne
zanimljive i produktivne
11:43
and talk on their own, interesting
processes and productivities can emerge.
processes and productivities can emerge.
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ako pustite predmete
da razmišljaju i da se kreću.
da razmišljaju i da se kreću.
11:48
And now I think next time
you go to your front step
you go to your front step
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A kad idući put dođete do vrata
11:51
and pick up that box that
you just ordered online,
you just ordered online,
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i pokupite paket naručen preko interneta,
11:53
you break it open and
the goo is in there,
the goo is in there,
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otvorite ga i sve stvari su tu,
11:56
you'll have some wonderment
as to whether a robot
as to whether a robot
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možda se zapitate da li je robot
11:58
assisted in the picking
and packing of that order.
and packing of that order.
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pomogao da se ta narudžbina sastavi.
12:01
Thank you.
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Hvala vam.
12:03
(Applause)
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(Aplauz)
ABOUT THE SPEAKER
Mick Mountz - CEO, Kiva SystemsMick Mountz is the founder and CEO of Kiva Systems, making high-tech products for fast, cheap and efficient inventory fulfillment. In March 2012, Kiva was acquired by Amazon.
Why you should listen
With the growing popularity of online shopping, Mick Mountz and his company are finding ways to make picking, packing and shipping those purchases a flexible and inexpensive process. He first began working on this hidden challenge while at Webvan, an online grocer. In 2003, he took his experience there and founded Kiva systems, a company whose innovative solutions have led to it being listed by Inc. as one of the fastest growing companies.
In March 2012, Kiva was acquired by Amazon for $775 million.
Mick Mountz | Speaker | TED.com