ABOUT THE SPEAKER
Susan Robinson - Business executive, entrepreneur
Susan Robinson is a business leader, inspirational speaker, blogger, entrepreneur and TED Resident. And she is legally blind.

Why you should listen

In 1992 Susan Robinson was diagnosed with a genetic visual impairment (Stargardt's disease). Unable to pursue her dream of becoming an orthopedic surgeon, she chose an alternate career path in organizational leadership.

Robinson has a successful professional background including leadership roles in the non-profit, corporate pharma and government sectors. She drives organizational turnarounds and new program/function start-ups with a focus on long-term, sustainable growth. She builds strong stakeholder relationships and is a transparent and direct communicator.

Robinson is a high-energy public speaker who masterfully blends her professional and personal experiences to shift thinking, elevate potential and inspire action. She deftly folds together serious issues and great humor, allowing audiences to access difficult topics with openness, confidence and objectivity.

Robinson is also an accomplished Argentine tango dancer, cyclist and yogi.

More profile about the speaker
Susan Robinson | Speaker | TED.com
TED Residency

Susan Robinson: How I fail at being disabled

Filmed:
1,458,794 views

Born with a genetic visual impairment that has no correction or cure, Susan Robinson is legally blind (or partially sighted, as she prefers it) and entitled to a label she hates: "disabled." In this funny and personal talk, she digs at our hidden biases by explaining five ways she flips expectations of disability upside down.
- Business executive, entrepreneur
Susan Robinson is a business leader, inspirational speaker, blogger, entrepreneur and TED Resident. And she is legally blind. Full bio

Double-click the English transcript below to play the video.

00:14
I'd like to introduce you to my mom.
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(Laughter)
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I'm guessing that's not what you expected,
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and it's not what I expected either,
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and thank goodness I realized
that an Asian man was not my mom
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before I hugged him,
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because that would have been so awkward.
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Recognizing people
isn't one of my strengths
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due to a genetic visual impairment
that has no correction or cure.
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As a result, I am legally blind,
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though I prefer "partially sighted"
because it's more optimistic.
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00:51
(Laughter)
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And I'm entitled to the label "disabled."
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I hate the word disabled
when it's used to describe people.
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It detonates a mindset of less than
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that utterly disregards capacity,
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ability, potential,
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instead prioritizing brokenness
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and lack.
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The perspective can be overt.
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What can't he do for himself
that I'm going to have to do for him?
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She'll probably need some accommodation
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01:29
that no other employee
at this business needs.
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Sometimes, the hidden bias
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is so sweetly conveyed.
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"Wow, Susan,
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look at everything you've done
in your career and your life.
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How did you do all of that
and be visually impaired?"
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01:51
(Laughter)
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01:56
I fail at being disabled.
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01:59
(Laughter)
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02:00
So in the spirit of incentivizing
the rampant failure
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02:04
of people all over the world
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and enticing the so-called normal
to just give it a rest already,
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02:11
here are five tips
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02:13
to fail at being disabled.
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Tip one:
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know your superpowers.
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The best team I ever led in my career
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was based on superpowers,
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and we even gave ourselves
fancy-pantsy titles
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like "the Pillar of Masterly Acumen."
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"The Biscuit Butterer."
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02:35
(Laughter)
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02:37
"The Voice of Reason."
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Because we relied on our strengths,
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our best strengths,
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we achieved tremendous outcomes.
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The trait that prevents me
from recognizing my mom
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allows me to smoothly adapt,
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to quickly absorb and accurately process
an exhausting volume of cues,
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tease out what's important,
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determine multiple processes or potentials
for any situation that I'm in,
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and then select the one
that makes the most sense,
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all in a matter of seconds.
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I see what other people do not.
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Some people think that's a superpower,
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but my real superpowers
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are ricocheting off of glass walls --
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(Laughter)
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and letting my friends
walk around with kale in their teeth.
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03:30
(Laughter)
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03:33
It's true. Don't have lunch with me,
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or dinner.
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03:39
Tip two: be supremely skilled,
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supremely skilled at getting it wrong.
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It is important to be
as equally confident in your superpowers
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03:51
as you are in you FUBARs.
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That's "effed up beyond all recognition"
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for you millennials.
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03:58
(Laughter)
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Here's a good example.
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It is not a great idea to say,
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"Don't worry, everything in here
is too small for me to see"
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when you accidentally
walk into the men's room --
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04:14
(Laughter)
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at one of the world's
largest sporting arenas --
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(Laughter)
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or anywhere.
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I really wish that one wasn't true.
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I'm serious. It is better to just walk out
and let them think you're drunk.
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(Laughter)
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Tip three: know that everyone
is disabled in some way,
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like when you have a cold
and you can't smell
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and you realize that the milk
that you splashed in your coffee was sour
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only after you've tasted it.
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04:53
Very recently, a woman
walked up to me frantic.
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She could not find
the bakery she was looking for.
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05:00
As I motioned in the direction
I thought she should go,
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saying, "There are no stores
on this side of the street
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so your best bet is to cross --"
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05:08
"Oh my goodness," she interrupted.
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05:11
"There it is.
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All I needed was another set of eyes."
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(Laughter)
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I just let her have it.
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I would have said that, you know,
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being logical and paying attention
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and staying calm
would have done the trick,
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but who am I?
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Tip four: point out
the disability in others.
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This one is best reserved --
very important note --
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this one is best reserved
for people you know well,
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because random strangers
typically don't appreciate
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teachable moments.
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05:52
A few years ago, my parents and I
went to see the Rockettes,
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Radio City's high-kicking dancers.
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06:00
I leaned over to my dad.
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06:02
"The two Rockettes on the left
aren't kicking in a straight line."
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06:07
"Yes, they are."
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06:09
"No, they're not."
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06:12
"Yes, they are, and how do you know?
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You can't see."
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06:15
But I know what
a straight line looks like.
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I had snapped a picture
during our back and forth
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and presented him the evidence
that proved I was right.
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He looked at the picture.
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I leaned in further.
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"Who's disabled now?"
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Tip five: pursue audacious goals.
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Flip expectation upside down
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and shove limitation off a cliff
to meet its demise.
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There is a college football linebacker
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who blitzes, tackles, recovers fumbles
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while having one hand.
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There is a teacher
who successfully transfers knowledge
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and inspires countless students
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while living with Down syndrome.
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07:02
And for me,
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on my long list,
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to cycle from Kathmandu, Nepal,
to Darjeeling, India
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on the backseat
of a bicycle built for two.
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It will be an exciting 620-mile adventure,
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and I'm sure I will have
the blurry photos to show for it.
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07:22
(Laughter)
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07:24
Oh, before we go on,
I forgot to introduce you to my mom.
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I need to do that.
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And here she is,
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as she would appear to me
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if I were looking through a crowd
of people looking for her.
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Or is that an Asian man?
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Thank you.
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07:42
(Applause)
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ABOUT THE SPEAKER
Susan Robinson - Business executive, entrepreneur
Susan Robinson is a business leader, inspirational speaker, blogger, entrepreneur and TED Resident. And she is legally blind.

Why you should listen

In 1992 Susan Robinson was diagnosed with a genetic visual impairment (Stargardt's disease). Unable to pursue her dream of becoming an orthopedic surgeon, she chose an alternate career path in organizational leadership.

Robinson has a successful professional background including leadership roles in the non-profit, corporate pharma and government sectors. She drives organizational turnarounds and new program/function start-ups with a focus on long-term, sustainable growth. She builds strong stakeholder relationships and is a transparent and direct communicator.

Robinson is a high-energy public speaker who masterfully blends her professional and personal experiences to shift thinking, elevate potential and inspire action. She deftly folds together serious issues and great humor, allowing audiences to access difficult topics with openness, confidence and objectivity.

Robinson is also an accomplished Argentine tango dancer, cyclist and yogi.

More profile about the speaker
Susan Robinson | Speaker | TED.com