Scott Galloway: How Amazon, Apple, Facebook and Google manipulate our emotions
Skot Galovej (Scott Galloway): Kako Amazon, Epl, Fejsbuk i Gugl manipulišu našim emocijama
Scott Galloway teaches brand strategy and digital marketing and the NYU Stern School of Business. Full bio
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savetuje se diskrecija gledalaca]
over the last 15 years has seen.
studenata u proteklih 15 godina.
a multibillion-dollar organization
višemilijardsku organizaciju
or organ you are targeting.
na koji instinkt ili organ da ciljate.
as a species is our brain.
kao vrste je naš mozak.
these really difficult questions,
da postavlja ova zaista teška pitanja,
the processing power to answer them,
da odgovori na njih,
and look to for answers.
i obraćamo za odgovore.
of divine intervention --
božanska intervencija -
what's going on --
svevidećeg superbića
that this is the right answer.
da je dati odgovor pravi.
comes off the rails with your kids,
kako treba kod vaše dece,
to the Sun that is your kids.
zbog Sunca koje su vaša deca.
in the Google query box.
upit u Guglovom pretraživaču.
have never been asked before
nikad pre nije tražen
mentor, boss has so much credibility
mentor, šef ima toliko kredibiliteta
posed to that person
postavljenih toj osobi
above everything you've put into that box,
iznad svega što stavljate u to polje,
you trust Google more than any entity
više nego bilo kom entitetu
about our species
but we need to love others.
već imamo potrebu da volimo druge.
but a lot of affection
ali imaju mnogo ljubavi
with good nutrition and poor affection.
koja se dobro hrane, ali ih malo vole.
that you might make it
growing demographic in the world --
demografije u svetu -
who live to triple digits --
koji dožive do tri cifre -
not as important as you'd like to think,
ne toliko važna, koliko volite da mislite,
your body like shit
odnosite prema telu
i idite na preglede -
and prescreen --
of early cancers
that you'll make it to triple digits:
da ćete doživeti stotu:
male rezolucije u našem mozgu -
security camera in our brain --
you are adding value.
not only to be loved,
ne samo da budemo voljeni,
that create empathy,
koje stvaraju empatiju,
is starvation and malnutrition.
je izgladnjivanje i neuhranjenost.
nego što vam je potrebno.
for too little is much greater
that never goes out of style.
strategija koja ne zastareva.
successful company in the world,
najuspešnije firme na svetu,
and skeletal system of consumption.
i skeletnom sistemu konzumacije.
the basic instinct,
osnovni instinkt,
most powerful instinct,
najsnažnijem instinktu,
the strongest, smartest and fastest seed
najpametnijeg i najbržeg semena
da saopštim ljudima:
your children are more likely to survive
vaša deca imaju više izgleda da prežive
wearing a Swatch watch."
ko nosi sat Svoč."
the irrational organs.
da dotaknete iracionalne organe.
and New York Business School's term
i Njujorškoj poslovnoj školi
and shareholder value.
i akcionarske vrednosti.
you love your kids more.
više volite svoju decu.
od strane akcionara, od II svetskog rata
creation from World War II
and appealing to people's hearts.
i obraćanje ljudskim srcima.
a better person, a better patriot
bolja osoba, bolji patriota,
versus this average soap.
naspram ovog prosečnog sapuna.
for shareholder value isn't technology.
za akcionarsku vrednost nije tehnologija.
take out finance.
oduzmite finansije.
one wealthiest man in Europe, LVMH.
irrational organs for shareholder value.
organe radi akcionarske vrednosti.
Apple, Amazon, Facebook and Google --
Epl, Amazon, Fejsbuk i Gugl -
to those things is who you are,
svemu ovome vas čini onim što jeste,
in the form of for-profit companies.
u obliku profitnih firmi.
of these companies was equivalent
ovih firmi je bila ravna
Russia and Canada in '13 and '14.
Rusiju i Kanadu u '13. i '14.
than the combined market capitalization
od zajedničke tržišne kapitalizacije
was, which CEO was more Jesus-like?
koji izvršni direktor više liči na Isusa.
has paid 64 billion dollars
platio 64 milijarde dolara
our soldiers and our social workers
naše vojnike i naše socijalne radnike,
in the world don't pay their fair share?
ne plaćaju svoj deo?
companies have to pay
moraju da plate
market capitalization of Walmart
tržišnu kapitalizaciju Volmarta
u poslednjih 19 meseci.
who don't have the backbone
for us to share the data
and our proposed acquisition of WhatsApp.
i predloženog pripajanja Votsapa.
spoiler alert! -- they figure it out.
spojler upozorenje! - ovi su ih provalili.
of 19 billion dollars.
od 19 milijardi dolara.
an insurance policy
mogao da izvadi polisu osiguranja
go through for .6 percent,
on Google's balance sheet.
završnom računu.
"The smart thing to do,
for two at Macy's.
za dve u Macy's.
dollars this year, which they will,
za 20 milijardi ove godine, a hoće,
kojima ovako dobro ide.
companies this good at it.
grow their businesses
which they will,
150,000 creative directors,
150.000 kreativnih direktora,
Jenkijeva stadiona
Yankee Stadiums
courtesy of Amazon."
ljubaznošću Amazona."
from our social media feeds,
iz objava na društvenim medijima,
coming off of social media feeds is ...
koje stižu sa društvenih medija su...
or use curse words,
ili koristim psovke
it's a technology company."
radi se o tehnološkoj firmi."
da vam dostavljaju originalni sadržaj,
to give you original content,
boom! -- you're a media company.
bum! - vi jeste medijska firma.
that "We are not a media company."
da: "Mi nismo medijska firma."
the margins of celebrity
marže poznate ličnosti
to the responsibilities
njihove govedine lažno
we're pissed off!"
se ušuškavaju
and blue blanket
from their behavior each day,
izvodili trik iluzioniste,
of the spawn of Darth Vader and Ayn Rand.
Darta Vejdera i Ejn Rand.
are seen as nice but weak.
vide kao fine, ali slabe.
a book on gun rights
napisala knjigu o pravu na oružje
progresivne vrednosti,
their progressive values,
are seen as weak.
than the regulators now,
nego današnji regulatori,
on those nice, nice people.
na te fine, fine ljude.
named Roy from TSA molest me.
iz obezbeđenja po imenu Roj.
on the way home,
na putu do kuće,
than our person, our house
od nas lično, od naše kuće
of innovation and of youth.
inovacije i mladosti.
at the altar of character,
who create shareholder value.
koji stvaraju akcionarsku vrednost.
in the marketplace,
just by looking at them.
samo gledajući u njih.
on Amazon, their stock goes up,
preko Amazona, njihove deonice skaču,
the rest of retail stocks go down,
ostalim preprodavcima padaju
for Amazon is bad for everybody else.
što je dobro za Amazon, loše je za ostale.
when they acquired Whole Foods.
nakon što su pripojili Whole Foods.
the acquisition of Whole Foods
pripajanje Whole Foods-a
pure-play grocer in America,
one-eleventh the size of Kroger.
koji je jedna jedanaestina Krogera.
of Whole Foods by Amazon
Whole Foods-a od strane Amazona
this publicly in the media.
Saopštio sam ovo javno u medijima.
acquisition in their history,
u njihovoj istoriji,
an acquisition over a billion,
od preko milijardu,
audience in on the secret.
publici da odam tajnu.
kupi punomasno mleko.
anything for whole milk,
punomasno mleko,
to your shopping list.
na tvoj spisak za kupovinu.
za organsku hranu
for organic food
banana and pumpkin,
banana i bundeva,
(whole foods).
stock of Whole Foods Incorporated
Whole Foods Incorporated-a
to your American Express card.
na tvoju Amerikan ekspres karticu.
over every little thing someone does
na svaku sitnicu koju neko radi
Why are we so disappointed in technology?"
smo toliko razočarani u tehnologiju?"
of one-percent pursuit
gde jedan procenat juri
akcionarsku vrednost, a ne na čovečanstvo.
on shareholder value instead of humanity.
for the Manhattan Project
oko Projekta Menhetn
living in London at the outset of the war.
koja je početkom rata živela u Londonu.
towards splitting the atom,
arguably, ever in all of humankind:
verovatno, ikada u čitavom čovečanstvu:
British and Americans came together,
Kanađana, Britanaca i Amerikanca,
best and brightest,
najboljih i najbistrijih,
from the four corners of the earth.
sa svih krajeva planete.
relative to slingshots,
veličine praćki,
these companies for 10 years,
svetskih informacija?
čovečanskog komiteta?
of IQ capital and creativity,
kapitala inteligencije i kreativnosti,
and I appreciate your time.
Njujorškom univerzitetu i hvala na pažnji.
some questions in me, Scott.
he calls you onto the couch?
of the conversation right now.
u srž trenutne diskusije.
of worshipping Silicon Valley,
obožavanja Silicijumske doline,
like you're piling on,
da se nadovezuješ,
been kicked to pieces anyway.
i tako razneseni na komade.
for them at all?
with the condition of our souls.
when we get older.
shareholder value over everything,
akcionarsku vredost iznad svega ostalog,
they're supposed to be doing.
ourselves to force them
endures, full stop.
consistent with the facts,
u skladu sa činjenicama,
intent in much of the leadership --
dobra namera kod većine vođa -
in those companies,
that their mission is to --
da je njihova misija da -
is that there have been
je da je ovde došlo
that we're unleashing,
to personalize the internet, for example,
personalizovanja interneta, na primer,
like filter bubbles
poput filterskih mehura,
to weird things like --
čudnim stvarima poput -
hackers creating accounts
koji otvaraju naloge
a possibility here?
mogućnost ovde?
than any other organization
od drugih organizacija
pristojnog predvodništva.
civic-minded, decent leadership.
points of share in a market, search,
deonica na tržištu, 90% pretraga,
advertising market of any nation,
reklamnog tržišta bilo koje nacije,
and trying to develop economic security
da ostvarite ekonomsku sigurnost
of your employees,
all the power at your disposal.
svu moć koja vam je na raspolaganju.
throughout history
da se otrgnu kontroli.
is slightly overstated?
blago prenaglašen?
they wake up thinking,
something cool, and are probably,
nešto sjajno i, verovatno,
that have happened as we might be.
koje su se desile, baš kao i mi.
of framing this,
da se ovo formuliše,
is advertising,
that you have to take on more explicitly?
koje morate eksplicitnije da shvatite?
to set an organization up as we do,
izgraditi organizaciju nalik našim,
iznad svega drugog.
above all else.
is they want to create economic security
je što žele da stvore ekonomsku sigurnost
you control so much economic power,
gde upravljate tolikom ekonomskom moći,
and the role of us as consumers
i uloga nas kao potrošača,
da tu bude nekih regulativa.
are some checks here.
them the mother of all hall passes
spectacularly put.
spektakularno iskazano.
Larry Page, Tim Cook, if you're watching,
Lari Pejdž, Tim Kuk, ako gledate,
the counterargument as well.
protivargument takođe.
ABOUT THE SPEAKER
Scott Galloway - Professor of marketingScott Galloway teaches brand strategy and digital marketing and the NYU Stern School of Business.
Why you should listen
Scott Galloway is the founder of L2 Inc, a professor of marketing at the NYU Stern School of Business and author of The Four: The Hidden DNA of Apple, Amazon, Facebook, and Google. He was named "one of the world's 50 best business school professors” by Poets & Quants in 2012. He is also the founder of Red Envelope and Prophet Brand Strategy. He was elected to the World Economic Forum's Global Leaders of Tomorrow and has served on the boards of directors of Urban Outfitters, Eddie Bauer, The New York Times Company and UC Berkeley's Haas School of Business. He received a B.A. from UCLA and an M.B.A. from UC Berkeley.
Scott Galloway | Speaker | TED.com