TEDxBoston 2012
Caitria + Morgan O'Neill: How to step up in the face of disaster
Caitria and Morgan O'Neill: Kako se nametnuti u slučaju katastrofe
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Kada prirodna katastrofa udari, postoji malo vremena kako bi se organizirala pomoć prije nego se svijet počne baviti drugim problemima. Tko treba biti glavni? Kad je tornado pogodio njihov grad, sestre Caitria i Morgan O'Neill, koje su tada imale samo 20 i 24 godine, uzele su uzda u svoje ruke i sada druge poučavaju kako to isto učiniti.(Snimljeno na TEDxBoston.)
Caitria O'Neill - Disaster relief expert
When a freak tornado hit her Massachusetts hometown, Caitria O’Neill wasn't an expert in disaster relief recovery. But she learned quickly and is now passing her knowledge on through the website Recovers.org. Full bioMorgan O'Neill - Disaster relief expert
Pursuing her PhD in atmospheric science did not prepare Morgan O'Neill for a freak tornado hitting her hometown. With her sister, she helped coordinate a local relief effort and is teaching other towns to do the same through the website Recovers.org. Full bio
When a freak tornado hit her Massachusetts hometown, Caitria O’Neill wasn't an expert in disaster relief recovery. But she learned quickly and is now passing her knowledge on through the website Recovers.org. Full bioMorgan O'Neill - Disaster relief expert
Pursuing her PhD in atmospheric science did not prepare Morgan O'Neill for a freak tornado hitting her hometown. With her sister, she helped coordinate a local relief effort and is teaching other towns to do the same through the website Recovers.org. Full bio
Double-click the English transcript below to play the video.
00:19
Newscaster: There's a large path of destruction here in town.
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Najavljivač: Ovdje u gradu nalazi se velik put destrukcije.
00:21
... hit here pulling trees from the ground, shattering windows,
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.... pogodio je grad izvlačeći drveće iz zemlje, razbijajući prozore,
00:24
taking the roofs off of homes.
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rušeći krovove s kuća.
00:27
Caitria O'Neill: That was me
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Caitria O' Neill: To sam bila ja
00:30
in front of our house in Monson, Massachusetts last June.
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ispred naše kuće u Monsonu u Massachusettsu prošlog lipnja.
00:33
After an EF3 tornado ripped straight through our town
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Nakon što je tornado treće razine po EF klasifikaciji prošao kroz naš grad
00:36
and took parts of our roof off,
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i odnio dio našeg krova,
00:38
I decided to stay in Massachusetts
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odlučila sam ostati u Massachusettsu
00:40
instead of pursuing the master's program
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umjesto da slijedim program za zbrinjavanje
00:42
I had moved my boxes home that afternoon for.
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premjestila sam svoje kutije kući tog popodneva.
00:45
Morgan O'Neill: So, on June 1st we weren't disaster experts,
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Morgan O'Neill: Dakle, prvog lipnja nismo bili stručnjaci za katastrofe
00:48
but on June 3rd we started faking it.
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ali trećeg lipnja počeli smo ih glumiti.
00:50
This experience changed our lives.
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Ovo iskustvo promijenilo nam je živote.
00:52
And now we're trying to change the experience.
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I sada pokušavamo promijeniti iskustvo.
00:54
CO: So tornadoes don't happen in Massachusetts.
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CO: Tornado nije uobičajena pojava u Massachusettsu.
00:57
And I was cleverly standing in the front yard
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I ja sam mudro stajala u prednjem dvorištu
00:59
when one came over the hill.
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kada se jedan pojavio preko brda.
01:00
After a lamppost flew by, my family and I sprinted into the basement.
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Nakon što je stup javne rasvjete proletio, moja obitelj i ja potrčali smo u podrum.
01:03
Trees were thrown against the house, the windows exploded.
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Drveće je udaralo u kuću, prozori su eksplodirali.
01:06
When we finally got out the back door,
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Kada smo napokon izašli na stražnja vrata,
01:08
transformers were burning in the street.
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transformatori su gorjeli na ulici.
01:11
MO: So I was here in Boston.
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MO: Bila sam u Bostonu.
01:12
I'm a PhD student at MIT,
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Ja sam doktorand pri MIT-u,
01:14
and I happen to study atmospheric science.
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i studiram atmosferske znanosti.
01:16
Actually it gets weirder.
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Zapravo to postaje čudnije.
01:18
So I was in the museum of science at the time the tornado hit,
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Bila sam u muzeju znanosti u vrijeme kada je tornado udario,
01:22
playing with the tornado display.
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igrajući se sa prikazom tornada.
01:24
So I missed her call.
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Tako da sam propustila njen poziv.
01:26
So I get the call from Caitria, I hear the news,
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Dobila sam poziv od Caitrie, slušala sam vijesti,
01:28
and I start tracking the radar online
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i počela sam pratiti radar na internetu
01:29
to call the family back when another supercell was forming in their area.
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kako bih nazvala obitelj kada se na njihovom području formira još jedna superćelija.
01:33
And I drove home late that night with batteries and ice.
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I vozila sam se kući kasno u noći s baterijama i ledom.
01:35
We live across the street from an historic church
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Živimo preko puta povijesne crkve
01:38
that had lost its very iconic steeple in the storm.
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koja je izgubila zvonik u oluji.
01:40
It had become a community gathering place overnight.
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Postalo je mjesto za okupljanje preko noći.
01:43
The town hall and the police department had also suffered direct hits,
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Gradska vijećnica i policijska postaja također su pretrpjele direktne udarce
01:46
and so people wanting to help or needing information
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tako da su ljudi koji su htjeli pomoći ili trebali informacije
01:49
went to the church.
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išli u crkvu.
01:50
CO: We walked up to the church because we heard that they had hot meals,
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CO: Hodali smo do crkve zato što smo čuli da imaju tople obroke,
01:53
but when we arrived we found problems.
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no kada smo stigli, naišli smo na probleme.
01:55
There were a couple large, sweaty men with chainsaws
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Tamo je bilo nekoliko velikih, znojnih muškaraca s motornim pilama
01:57
standing in the center of the church,
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kako stoje u sredini crkve,
01:58
but nobody knew where to send them
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ali nitko nije znao kamo da ih pošalje
02:00
because no one knew the extent of the damage yet.
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jer nitko nije znao kolika je šteta.
02:02
And as we watched, they became frustrated and left
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I dok smo gledali, postali su frustrirani i otišli
02:04
to go find somebody to help on their own.
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pronaći nekoga kome će pomoći.
02:07
MO: So we started organizing.
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MO: Pa smo se počeli organizirati.
02:08
Why? It had to be done. We found Pastor Bob
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Zašto? To je moralo biti učinjeno. Pronašli smo Pastora Boba
02:11
and offered to give the response some infrastructure.
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i ponudili smo napraviti infrastrukturu za naš odgovor.
02:13
And then armed with just two laptops and one AirCard,
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I onda, naoružani samo s dva laptopa i jednom Air karticom,
02:16
we built a recovery machine.
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izgradili smo stroj za oporavak.
02:22
(Applause)
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(Pljesak)
02:24
CO: That was a tornado,
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CO: To je bio tornado,
02:25
and everyone's heading to the church to drop things off and volunteer.
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i svi su išli u crkvu ostaviti neke stvari i volontirati.
02:28
MO: Everyone's donating clothing.
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MO: Svi su donirali odjeću.
02:29
We should really inventory the donations that are piling up here.
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Trebali smo popisati sve donacije koje su se nakupljale.
02:32
CO: Yeah, and we need a hotline. Can you make a Google Voice number?
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CO: Trebamo i telefon. Možeš li napraviti Google glasovni broj.
02:35
MO: Yeah, sure. And we need to tell people what not to bring.
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MO: Da. I moramo reći ljudima što da ne donesu.
02:37
I'll make a Facebook account. Can you print flyers for the neighborhoods?
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Napravit ću Faceebook račun. Možeš li isprintati letke za četvrti?
02:40
CO: Yeah, but we don't even know what houses are accepting help at this point.
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CO: Da, ali ne znamo koje kuće prihvaćaju pomoć u ovom trenutku.
02:43
We need to canvas and send out volunteers.
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Moramo provjeriti i poslati volontere.
02:45
MO: We need to tell people what not to bring.
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MO: Moramo reći ljudima što da ne donesu.
02:46
Hey, there's a news truck. I'll tell them.
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Hej, eno novinskog kamiona. Idem im reći.
02:48
CO: You got my number off the news?
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CO: Vidjeli ste moj broj na vijestima?
02:50
We don't need any more freezers.
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Ne trebamo više zamrzivača.
02:53
MO: The insurance won't cover it? You need a crew to tar your roof? CO: Six packs of juice boxes arriving in one hour?
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MO: Osiguranje to neće pokriti? Trebate ekipu da stavi katran na vaš krov? CO: Šest paketa sokova stiže za sat vremena?
02:56
Together: Someone get me Post-its!
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Zajedno: Neka mi netko da post-ite!
02:58
(Laughter)
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(Smijeh)
02:58
CO: And then the rest of the community figured out
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CO: I ostatak zajednice shvatio je
03:01
that we had answers.
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da imamo odgovore.
03:02
MO: I can donate three water heaters,
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MO: Mogu donirati tri bojlera,
03:04
but someone needs to come pick them up.
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ali netko mora doći po njih.
03:06
CO: My car is in my living room.
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CO: Moj auto je u mojoj dnevnoj sobi.
03:07
MO: My boyscout troop would like to rebuild 12 mailboxes.
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MO: Izviđači bi voljeli ponovno izgraditi 12 poštanskih sandučića.
03:10
CO: The puppy's missing, and insurance just doesn't cover the chimneys.
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CO: Štene je nestalo, i osiguranje ne pokriva dimnjake.
03:14
MO: My church group of 50 would like housing and meals for a week
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MO: Moja crkvena grupa od 50 ljudi bi trebala smještaj i hranu za tjedan dana
03:17
while we repair properties.
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dok popravljamo štetu.
03:18
CO: You sent me to that place on Washington Street yesterday,
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CO: Poslali ste me na ono mjesto u ulici Washington jučer,
03:20
and now I'm covered in poison ivy.
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i sada sam prekriven otrovnim bršljanom.
03:22
So this is what filled our days.
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Ovo je ono što nam je ispunjavalo dane.
03:25
We had to learn how to answer questions quickly
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Morali smo naučiti kako brzo odgovarati na pitanja
03:28
and to solve problems in about a minute or less,
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i rješavati probleme unutar minute ili manje,
03:30
because otherwise something more urgent would come up,
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jer inače, nešto hitnije bi se pojavilo,
03:32
and it just wouldn't get done.
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i jednostavno se ne bi napravilo.
03:34
MO: We didn't get our authority from the board of selectmen
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MO: Nismo dobili odobrenje od odbora
03:36
or the emergency management director or the United Way.
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ili hitnog upravitelja Ujedinjenog puta.
03:39
We just started answering questions and making decisions
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Samo smo počeli odgovarati na pitanja i donositi odluke
03:42
because someone, anyone, had to.
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jer netko je, bilo tko, morao.
03:45
And why not me? I'm a campaign organizer.
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I zašto ne ja? Ja sam organizator kampanje.
03:47
I'm good at Facebook.
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Poznajem Facebook.
03:48
And there's two of me.
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I ima me dvije.
03:49
(Laughter)
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(Smijeh)
03:50
CO: The point is, if there's a flood or a fire or a hurricane,
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CO: Poanta je, ako se pojavi poplava ili požar ili uragan,
03:55
you, or somebody like you,
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vi, ili netko poput vas,
03:56
are going to step up and start organizing things.
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će ustati i početi organizirati stvari.
03:58
The other point is that it is hard.
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Druga stvar je da je to teško.
04:01
MO: Lying on the ground after another 17-hour day,
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MO: Ležeći na podu nakon još jednog 17-satnog dana,
04:04
Caitria and I would empty our pockets
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Caitria i ja bi ispraznili džepove
04:06
and try to place dozens of scraps of paper into context --
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i pokušali staviti desetke komadića papira u kontekst --
04:09
all bits of information that had to be remembered and matched
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komadići informacija kojih smo se morali sjećati i upariti ih
04:12
in order to help someone.
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kako bi nekome pomogli.
04:13
After another day and a shower at the shelter,
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Nakon još jednog dana i tuša u skloništu,
04:15
we realized it shouldn't be this hard.
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shvatili smo da ovo ne bi smjelo biti tako teško.
04:17
CO: In a country like ours
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CO: U zemlji kao što je naša
04:18
where we breathe wi-fi,
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gdje dišeš bežično,
04:20
leveraging technology for a faster recovery should be a no-brainer.
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korištenje tehnologije za brži oporavak bi trebalo biti jednostavno.
04:24
Systems like the ones that we were creating on the fly
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Sustav poput onoga kojeg mi stvaramo u hodu
04:26
could exist ahead of time.
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mogu postojati prije vremena.
04:28
And if some community member
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I ako neki član zajednice
04:29
is in this organizing position in every area after every disaster,
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je u ovom položaju organizacije nakon svake katastrofe,
04:33
these tools should exist.
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ovi alati bi trebali postojati.
04:36
MO: So we decided to build them --
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MO: Odlučili smo ih izgraditi --
04:38
a recovery in a box,
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oporavak u kutiji,
04:39
something that could be deployed after every disaster
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nešto što bi se moglo pokrenuti nakon svake katastrofe
04:42
by any local organizer.
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od strane lokalnog organizatora.
04:43
CO: I decided to stay in the country,
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CO: Odlučila sam ostati u zemlji,
04:45
give up the master's in Moscow
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odustati u magisterija u Moskvi
04:47
and to work full-time to make this happen.
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i raditi puno vrijeme kako bi se ovo dogodilo.
04:49
In the course of the past year,
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U protekloj godini,
04:50
we've become experts in the field of community-powered disaster recovery.
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postali smo stručnjaci u polju društveno pogonjenog oporavka od katastrofe.
04:54
And there are three main problems that we've observed
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I postoje tri glavna problema koja smo promatrali
04:56
with the way things work currently.
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sa stvarima koje trenutno rade.
04:59
MO: The tools. Large aid organizations are exceptional
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MO: Alati. Velike organizacije za pomoć su izvrsne
05:02
at bringing massive resources to bear after a disaster,
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u donošenju masivnih resursa kako bi se nosili sa katastrofom,
05:04
but they often fulfill very specific missions
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ali često ispunjavaju vrlo specifične misije
05:07
and then they leave.
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i onda odlaze.
05:08
This leaves local residents to deal
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Ovo prepušta lokalnim ljudima da se bave
05:10
with the thousands of spontaneous volunteers, thousands of donations,
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tisućama spontanih volontera, tisuća donacija,
05:14
and all with no training and no tools.
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i sve bez treninga i alata.
05:16
So they use Post-its or Excel or Facebook.
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Tako da koriste post it-e ili Excel ili Facebook.
05:19
But none of these tools allow you to value high-priority information
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Ali nijedan od ovih alata ne dozvoljava vrednovanje važnih informacija
05:22
amidst all of the photos and well wishes.
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između svih slika i dobrih želja.
05:24
CO: The timing.
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CO: Tempiranje.
05:26
Disaster relief is essentially a backwards political campaign.
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Olakšanje nakon katastrofe je, u biti, povratna politička kampanja.
05:29
In a political campaign,
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U političkoj kampanji,
05:30
you start with no interest and no capacity to turn that into action.
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počinje se bez interesa i kapaciteta da se to pretvori djelo.
05:34
You build both gradually
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Oboje se gradi postpuno
05:36
until a moment of peak mobilization at the time of the election.
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do trenutka vrhunca mobilizacije u trenutku izbora.
05:38
In a disaster, however, you start with all of the interest
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U katastrofi, počinješ sa svim interesom
05:41
and none of the capacity.
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ali bez kapaciteta.
05:43
And you've only got about seven days to capture
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I imaš otprilike sedam dana da uhvatiš
05:45
50 percent of all of the Web searches that will ever be made
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50 posto svih web pretraga koje će ikad biti napravljene
05:49
to help your area.
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kako bi pomogle tvom području.
05:50
Then some sporting event happens,
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Onda se dogodi neki sportski događaj,
05:51
and you've got only the resources that you've collected thus far
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i imaš samo resurse koje si dotada skupio
05:54
to meet the next five years of recovery needs.
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kako bi se nosio sa petogodišnjim potrebama oporavka.
05:58
This is the slide for Katrina.
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Ovo je slajd za Katrinu.
06:00
This is the curve for Joplin.
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Ovo je krivulja za Joplin.
06:02
And this is the curve for the Dallas tornadoes in April
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I ovo je krivulja za tornade u Dallasu u travnju
06:06
where we deployed software.
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gdje smo pokrenuli svoj software.
06:07
There's a gap here.
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Postoji rupa ovdje.
06:09
Affected households have to wait for the insurance adjuster to visit
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Pogođena kućanstva moraju čekati djelatnika osiguranja kako bi ih posjetio
06:12
before they can start accepting help on their properties.
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prije nego što mogu poćeti prihvaćati pomoć na svojim kućama.
06:15
And you've only got about four days of interest in Dallas.
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I imaš otprilike četiri dana interesa u Dallasu.
06:19
MO: Data.
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MO: Podatci.
06:20
Data is inherently unsexy,
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Podatci su vrlo neprivlačni,
06:22
but it can jumpstart an area's recovery.
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ali to može pokrenuti oporavak određenog područja.
06:24
FEMA and the state
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FEMA (Agencija za pomoć pri hitnim slučajevima) i država
06:26
will pay 85 percent of the cost of a federally declared disaster,
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platit će 85 posto troška katastrofe proglašene od strane države,
06:29
leaving the town to pay last 15 percent of the bill.
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ostavljajući gradu da plati zadnjih 15 posto računa.
06:32
Now that expense can be huge,
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Sad kada trošak može biti ogroman,
06:33
but if the town can mobilize X amount of volunteers for Y hours,
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ali ako grad može pokrenuti količinu volontera X za broj sati Y,
06:37
the dollar value of that labor used
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vrijednost tog rada
06:40
goes toward the town's contribution.
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ide u korist doprinosa grada.
06:42
But who knows that?
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Ali tko to zna?
06:43
Now try to imagine the sinking feeling you get
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Zamislite sad osjećaj koji dobijete
06:46
when you've just sent out 2,000 volunteers and you can't prove it.
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kad ste upravo poslali dvije tisuće volontera i ne možete to dokazati.
06:50
CO: These are three problems with a common solution.
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CO: Ovo su tri problema sa zajedničkim rješenjem.
06:53
If we can get the right tools at the right time
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Ako možemo nabaviti prave alate u pravo vrijeme
06:56
to the people who will inevitably step up
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ljudima koji će neizbježno doći
06:58
and start putting their communities back together,
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i početi izgrađivati svoje zajednice ponovno,
07:00
we can create new standards in disaster recovery.
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možemo stvoriti nove standarede u oporavku od katastrofa.
07:03
MO: We needed canvasing tools, donations databasing,
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MO: Trebamo alate za pretragu, bazu podataka za donacijje,
07:06
needs reporting, remote volunteer access,
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prijave potreba, udaljeni pristup volonterima,
07:09
all in an easy-to-use website.
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sve na web stranici koja jednostavna za korištenje.
07:11
CO: And we needed help.
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CO: I trebali smo pomoć
07:13
Alvin, our software engineer and cofounder, has built these tools.
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Alvin, naš software inženjer i suosnivač, izgradio je ove alate.
07:16
Chris and Bill have volunteered their time
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Chris i Bill darovali su svoje vrieme
07:17
to use operations and partnerships.
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kako bi koristili operacije i partnerstvo.
07:20
And we've been flying into disaster areas since this past January,
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I letimo na područja katastrofe od prošlog siječnja,
07:23
setting up software, training residents
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postavljajući software, trenirajući stanare
07:26
and licensing the software to areas that are preparing for disasters.
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i licencirajući software na područja koja se pripremaju za katastrofu.
07:30
MO: One of our first launches was after the Dallas tornadoes this past April.
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MO: Jedno od prvih lansiranja dogodilo se nakon tornada u Dallasu prošlog travnja.
07:33
We flew into a town that had a static outdated website
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Odletjeli smo u grad koji je imao statičnu zastarjelu stranicu
07:37
and a frenetic Facebook feed trying to structure the response.
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i frenetični Facebook koji je pokušavao stvoriti odgovor.
07:40
And we launched our platform.
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I pokrenuli smo svoju platformu.
07:41
All of the interest came in the first four days,
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Svo zanimanje došlo je u prva četiri dana,
07:43
but by the time they lost the news cycle,
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ali kada smo izgubili ciklus u vijestima,
07:45
that's when the needs came in,
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tada su potrebe došle na red,
07:46
yet they had this massive resource of what people were able to give
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ali su imali ogromne resurse toga što ljudi mogu dati
07:49
and they've been able to meet the needs of their residents.
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i bili su u mogućnosti odgovoriti na potrebe svojih sugrađana.
07:52
CO: So it's working, but it could be better.
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CO: Dakle to radi, ali moglo bi biti bolje.
07:54
Emergency preparedness is a big deal in disaster recovery
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Priprema za hitne slučajeve velika je stvar u oporavku od katastrofe
07:58
because it makes towns safer and more resilient.
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zato što na taj način gradovi postaju sigurniji i otporniji.
08:00
Imagine if we could have these systems ready to go in a place
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Zamislite ako bismo mogli ove sustave imati spremni za pokret na određenom mjestu
08:03
before a disaster.
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prije katastrofe.
08:05
So that's what we're working on.
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Na tome radimo.
08:07
We're working on getting the software to places
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Radimo na tome da software postavimo
08:09
so people expect it, so people know how to use it
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tako da ga ljudi očekuju, da ga znaju koristiti
08:11
and so it can be filled ahead of time
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i kako bi ga se moglo ispuniti prije vremena
08:13
with that microinformation that drives recovery.
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sa mikroinformacijama koje pokreću oporavak.
08:15
MO: It's not rocket science.
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MO: Nije to raketna znanost.
08:17
These tools are obvious and people want them.
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Ovi alati su očiti i ljudi ih žele.
08:20
In our hometown, we trained a half-dozen residents
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U našem gradu, trenirali smo pola tuceta građana
08:22
to run these Web tools on their own.
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kako bi sami upravljali ovim Web alatima.
08:24
Because Caitria and I live here in Boston.
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Zato što Caitria i ja živimo ovdje u Bostonu.
08:26
They took to it immediately,
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Odmah su ga prihvatili,
08:28
and now they are forces of nature.
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i sada su oni sile prirode.
08:29
There are over three volunteer groups working almost every day,
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Postoje tri grupe volontera koje rade svaki dan
08:32
and have been since June 1st of last year,
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i to čine od 1. lipnja prošle godine,
08:34
to make sure that these residents get what they need and get back in their homes.
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kako bi svi građani dobili što trebaju i vrate se u svoje domove.
08:37
They have hotlines and spreadsheets and data.
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Imaju telefonske linije, tablice i podatke.
08:40
CO: And that makes a difference.
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CO: I to čini razliku.
08:42
June 1st this year marked the one-year anniversary
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Prvi lipnja označio je jednogodišnjicu
08:45
of the Monson tornado.
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Monsonskog tornada.
08:46
And our community's never been more connected or more empowered.
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I naša zajednica nikad nije bila uže povezana ili osnažena.
08:49
We've been able to see the same transformation
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Vidjeli smo ovakve transformacije
08:51
in Texas and in Alabama.
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u Texasu i Alabami.
08:53
Because it doesn't take Harvard or MIT
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Zato što ne treba Harvard ili MIT
08:56
to fly in and fix problems after a disaster,
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kako bi došao i popravio probleme nakon katastrofe,
08:58
it takes a local.
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potreban je lokalac.
08:59
No matter how good an aid organization is at what they do,
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Koliko dobra organizacija za pomoć bila,
09:02
they eventually have to go home.
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ona katkad mora otići kući.
09:03
But if you give locals the tools,
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Ali ako lokalnom stanovništvu daš alat,
09:05
if you show them what they can do to recover,
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ako im pokažeš što mogu učiniti da se oporave,
09:09
they become experts.
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oni postaju stručnjaci.
09:12
(Applause) MO: All right. Let's go.
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(Pljesak) MO: U redu. Idemo.
09:15
(Applause)
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(Pljesak)
ABOUT THE SPEAKERS
Caitria O'Neill - Disaster relief expertWhen a freak tornado hit her Massachusetts hometown, Caitria O’Neill wasn't an expert in disaster relief recovery. But she learned quickly and is now passing her knowledge on through the website Recovers.org.
Why you should listen
Caitria O'Neill, then 20, had just graduated from college in the summer of 2011, and was preparing to begin a Master's program in Moscow. But on June 1, an EF3 tornado hit her hometown of Monson, Massachusetts. Caitria, along with her older sister Morgan, quickly took action. Working as lead volunteer coordinators, the two created a flexible framework for an "unofficial" community relief effort. By leveraging the short term spike in national interest, along with social media and database organization, Monson recorded more volunteer hours than any surrounding town -- hundreds more hours, in fact.
After this intense experience, Catria and Morgan have translated their system into organizing software for local coordinators, through the website Recovers.org. This “recovery in a box” can be rolled out in minutes, helping local relief organizers turn interest into action. Caitria serves as Chief Executive Officer.
Caitria O'Neill | Speaker | TED.com
Morgan O'Neill - Disaster relief expert
Pursuing her PhD in atmospheric science did not prepare Morgan O'Neill for a freak tornado hitting her hometown. With her sister, she helped coordinate a local relief effort and is teaching other towns to do the same through the website Recovers.org.
Why you should listen
Morgan O'Neill was in MIT's Museum of Science, playing with the tornado display, when she got a call informing her that a tornado was ripping through her hometown of Monson, Massachusetts. After driving home, Morgan -- alongside sister Caitria -- took the reins of the relief effort. Working as lead volunteer coordinators, the two created a flexible framework for an "unofficial" community response. By leveraging the short term spike in national interest, along with social media and database organization, Monson recorded more volunteer hours than any surrounding town -- hundreds more hours, in fact.
After this intense experience, Catria and Morgan have translated their system into organizing software for local coordinators, through the website Recovers.org. This “recovery in a box” can be rolled out in minutes, helping local relief organizers turn interest into action. Morgan serves as Chief Operating Officer.
Morgan O'Neill | Speaker | TED.com