ABOUT THE SPEAKERS
Caitria O'Neill - Disaster relief expert
When a freak tornado hit her Massachusetts hometown, Caitria O’Neill wasn't an expert in disaster relief recovery. But she learned quickly and is now passing her knowledge on through the website Recovers.org.

Why you should listen

Caitria O'Neill, then 20, had just graduated from college in the summer of 2011, and was preparing to begin a Master's program in Moscow. But on June 1, an EF3 tornado hit her hometown of Monson, Massachusetts. Caitria, along with her older sister Morgan, quickly took action. Working as lead volunteer coordinators, the two created a flexible framework for an "unofficial" community relief effort. By leveraging the short term spike in national interest, along with social media and database organization, Monson recorded more volunteer hours than any surrounding town -- hundreds more hours, in fact.

After this intense experience, Catria and Morgan have translated their system into organizing software for local coordinators, through the website Recovers.org. This “recovery in a box” can be rolled out in minutes, helping local relief organizers turn interest into action. Caitria serves as Chief Executive Officer.

More profile about the speaker
Caitria O'Neill | Speaker | TED.com
Morgan O'Neill - Disaster relief expert
Pursuing her PhD in atmospheric science did not prepare Morgan O'Neill for a freak tornado hitting her hometown. With her sister, she helped coordinate a local relief effort and is teaching other towns to do the same through the website Recovers.org.

Why you should listen

Morgan O'Neill was in MIT's Museum of Science, playing with the tornado display, when she got a call informing her that a tornado was ripping through her hometown of Monson, Massachusetts. After driving home, Morgan -- alongside sister Caitria -- took the reins of the relief effort. Working as lead volunteer coordinators, the two created a flexible framework for an "unofficial" community response. By leveraging the short term spike in national interest, along with social media and database organization, Monson recorded more volunteer hours than any surrounding town -- hundreds more hours, in fact.

After this intense experience, Catria and Morgan have translated their system into organizing software for local coordinators, through the website Recovers.org.  This “recovery in a box” can be rolled out in minutes, helping local relief organizers turn interest into action. Morgan serves as Chief Operating Officer.

More profile about the speaker
Morgan O'Neill | Speaker | TED.com
TEDxBoston 2012

Caitria + Morgan O'Neill: How to step up in the face of disaster

Caitria and Morgan O'Neill: Kako se nametnuti u slučaju katastrofe

Filmed:
915,391 views

Kada prirodna katastrofa udari, postoji malo vremena kako bi se organizirala pomoć prije nego se svijet počne baviti drugim problemima. Tko treba biti glavni? Kad je tornado pogodio njihov grad, sestre Caitria i Morgan O'Neill, koje su tada imale samo 20 i 24 godine, uzele su uzda u svoje ruke i sada druge poučavaju kako to isto učiniti.(Snimljeno na TEDxBoston.)
- Disaster relief expert
When a freak tornado hit her Massachusetts hometown, Caitria O’Neill wasn't an expert in disaster relief recovery. But she learned quickly and is now passing her knowledge on through the website Recovers.org. Full bio - Disaster relief expert
Pursuing her PhD in atmospheric science did not prepare Morgan O'Neill for a freak tornado hitting her hometown. With her sister, she helped coordinate a local relief effort and is teaching other towns to do the same through the website Recovers.org. Full bio

Double-click the English transcript below to play the video.

00:19
NewscasterIzvjestitelj: There's a largeveliki pathstaza of destructionrazaranje here in towngrad.
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Najavljivač: Ovdje u gradu nalazi se velik put destrukcije.
00:21
... hithit here pullingpovlačenjem treesstabla from the groundtlo, shatteringdrobljenje windowsprozori,
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.... pogodio je grad izvlačeći drveće iz zemlje, razbijajući prozore,
00:24
takinguzimanje the roofskrovovi off of homeskuća.
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rušeći krovove s kuća.
00:27
CaitriaCaitria O'NeillO'Neill: That was me
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Caitria O' Neill: To sam bila ja
00:30
in frontispred of our housekuća in MonsonMonson, MassachusettsMassachusetts last JuneLipnja.
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ispred naše kuće u Monsonu u Massachusettsu prošlog lipnja.
00:33
After an EFEF3 tornadoTornado rippedripped straightravno throughkroz our towngrad
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Nakon što je tornado treće razine po EF klasifikaciji prošao kroz naš grad
00:36
and tookuzeo partsdijelovi of our roofkrov off,
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i odnio dio našeg krova,
00:38
I decidedodlučio to stayboravak in MassachusettsMassachusetts
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odlučila sam ostati u Massachusettsu
00:40
insteadumjesto of pursuingslijedeći the master'sMaster programprogram
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umjesto da slijedim program za zbrinjavanje
00:42
I had movedpomaknuto my boxeskutije home that afternoonposlijepodne for.
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premjestila sam svoje kutije kući tog popodneva.
00:45
MorganMorgan O'NeillO'Neill: So, on JuneLipnja 1stst we weren'tnisu disasterkatastrofa expertsstručnjaci,
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Morgan O'Neill: Dakle, prvog lipnja nismo bili stručnjaci za katastrofe
00:48
but on JuneLipnja 3rdRD we startedpočeo fakingzavaravanje it.
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ali trećeg lipnja počeli smo ih glumiti.
00:50
This experienceiskustvo changedpromijenjen our livesživot.
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Ovo iskustvo promijenilo nam je živote.
00:52
And now we're tryingtežak to changepromijeniti the experienceiskustvo.
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I sada pokušavamo promijeniti iskustvo.
00:54
COCO: So tornadoestornada don't happendogoditi se in MassachusettsMassachusetts.
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CO: Tornado nije uobičajena pojava u Massachusettsu.
00:57
And I was cleverlypametno standingstajati in the frontispred yarddvorište
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I ja sam mudro stajala u prednjem dvorištu
00:59
when one camedošao over the hillbrdo.
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kada se jedan pojavio preko brda.
01:00
After a lamppostsvijećnjak flewletio by, my familyobitelj and I sprintedistrčao, bolje rečeno into the basementpodrum.
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Nakon što je stup javne rasvjete proletio, moja obitelj i ja potrčali smo u podrum.
01:03
TreesStabla were thrownbačen againstprotiv the housekuća, the windowsprozori explodedeksplodirao.
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Drveće je udaralo u kuću, prozori su eksplodirali.
01:06
When we finallykonačno got out the back doorvrata,
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Kada smo napokon izašli na stražnja vrata,
01:08
transformerstransformatori were burningspaljivanje in the streetulica.
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transformatori su gorjeli na ulici.
01:11
MOMO: So I was here in BostonBoston.
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MO: Bila sam u Bostonu.
01:12
I'm a PhDDr.sc. studentstudent at MITMIT,
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Ja sam doktorand pri MIT-u,
01:14
and I happendogoditi se to studystudija atmosphericatmosferski scienceznanost.
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i studiram atmosferske znanosti.
01:16
ActuallyZapravo it getsdobiva weirderjoš čudnije.
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Zapravo to postaje čudnije.
01:18
So I was in the museummuzej of scienceznanost at the time the tornadoTornado hithit,
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Bila sam u muzeju znanosti u vrijeme kada je tornado udario,
01:22
playingigranje with the tornadoTornado displayprikaz.
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igrajući se sa prikazom tornada.
01:24
So I missedpropustili her call.
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Tako da sam propustila njen poziv.
01:26
So I get the call from CaitriaCaitria, I hearčuti the newsvijesti,
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Dobila sam poziv od Caitrie, slušala sam vijesti,
01:28
and I startpočetak trackingpraćenje the radarradar onlinena liniji
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i počela sam pratiti radar na internetu
01:29
to call the familyobitelj back when anotherjoš supercellsupercell was formingformiranje in theirnjihov areapodručje.
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kako bih nazvala obitelj kada se na njihovom području formira još jedna superćelija.
01:33
And I drovestado home latekasno that night with batteriesbaterije and iceled.
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I vozila sam se kući kasno u noći s baterijama i ledom.
01:35
We liveživjeti acrosspreko the streetulica from an historicpovijesni churchcrkva
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Živimo preko puta povijesne crkve
01:38
that had lostizgubljen its very iconickultni steeplecrkveni toranj in the stormoluja.
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koja je izgubila zvonik u oluji.
01:40
It had becomepostati a communityzajednica gatheringprikupljanje placemjesto overnightpreko noći.
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Postalo je mjesto za okupljanje preko noći.
01:43
The towngrad halldvorana and the policepolicija departmentodjel had alsotakođer sufferedpatio directdirektno hitshitovi,
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Gradska vijećnica i policijska postaja također su pretrpjele direktne udarce
01:46
and so people wantingu nedostatku to help or needingsiromaštvo informationinformacija
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tako da su ljudi koji su htjeli pomoći ili trebali informacije
01:49
wentotišao to the churchcrkva.
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išli u crkvu.
01:50
COCO: We walkedhodao up to the churchcrkva because we heardčuo that they had hotvruće mealsjela,
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CO: Hodali smo do crkve zato što smo čuli da imaju tople obroke,
01:53
but when we arrivedstigao we foundpronađeno problemsproblemi.
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no kada smo stigli, naišli smo na probleme.
01:55
There were a couplepar largeveliki, sweatyznojav menmuškarci with chainsawsmotorne pile
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Tamo je bilo nekoliko velikih, znojnih muškaraca s motornim pilama
01:57
standingstajati in the centercentar of the churchcrkva,
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kako stoje u sredini crkve,
01:58
but nobodynitko knewznao where to sendposlati them
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ali nitko nije znao kamo da ih pošalje
02:00
because no one knewznao the extentopseg of the damagešteta yetjoš.
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jer nitko nije znao kolika je šteta.
02:02
And as we watchedgledao, they becamepostao frustratedfrustriran and left
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I dok smo gledali, postali su frustrirani i otišli
02:04
to go find somebodyneko to help on theirnjihov ownvlastiti.
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pronaći nekoga kome će pomoći.
02:07
MOMO: So we startedpočeo organizingorganiziranje.
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MO: Pa smo se počeli organizirati.
02:08
Why? It had to be doneučinio. We foundpronađeno PastorŽupnik BobBob
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Zašto? To je moralo biti učinjeno. Pronašli smo Pastora Boba
02:11
and offeredponudio to give the responseodgovor some infrastructureinfrastruktura.
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i ponudili smo napraviti infrastrukturu za naš odgovor.
02:13
And then armednaoružani with just two laptopsprijenosna računala and one AirCardAirCard,
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I onda, naoružani samo s dva laptopa i jednom Air karticom,
02:16
we builtizgrađen a recoveryoporavak machinemašina.
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izgradili smo stroj za oporavak.
02:22
(ApplausePljesak)
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(Pljesak)
02:24
COCO: That was a tornadoTornado,
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CO: To je bio tornado,
02:25
and everyone'ssvi su headingnaslov to the churchcrkva to droppad things off and volunteerdobrovoljac.
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i svi su išli u crkvu ostaviti neke stvari i volontirati.
02:28
MOMO: Everyone'sSvi su donatingdoniranje clothingodjeća.
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MO: Svi su donirali odjeću.
02:29
We should really inventoryinventar the donationsdonacije that are pilingpiling up here.
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Trebali smo popisati sve donacije koje su se nakupljale.
02:32
COCO: Yeah, and we need a hotlineVruća linija. Can you make a GoogleGoogle VoiceGlas numberbroj?
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CO: Trebamo i telefon. Možeš li napraviti Google glasovni broj.
02:35
MOMO: Yeah, sure. And we need to tell people what not to bringdonijeti.
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MO: Da. I moramo reći ljudima što da ne donesu.
02:37
I'll make a FacebookFacebook accountračun. Can you printotisak flyersletaka for the neighborhoodsčetvrti?
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Napravit ću Faceebook račun. Možeš li isprintati letke za četvrti?
02:40
COCO: Yeah, but we don't even know what houseskuća are acceptingprihvaćanje help at this pointtočka.
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CO: Da, ali ne znamo koje kuće prihvaćaju pomoć u ovom trenutku.
02:43
We need to canvasplatno and sendposlati out volunteersvolonteri.
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Moramo provjeriti i poslati volontere.
02:45
MOMO: We need to tell people what not to bringdonijeti.
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MO: Moramo reći ljudima što da ne donesu.
02:46
Hey, there's a newsvijesti truckkamion. I'll tell them.
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Hej, eno novinskog kamiona. Idem im reći.
02:48
COCO: You got my numberbroj off the newsvijesti?
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CO: Vidjeli ste moj broj na vijestima?
02:50
We don't need any more freezerszamrzivači.
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Ne trebamo više zamrzivača.
02:53
MOMO: The insuranceosiguranje won'tnavika coverpokriti it? You need a crewposada to tarTar your roofkrov? COCO: SixŠest packsomot of juicesok boxeskutije arrivingkoji dolaze in one hoursat?
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MO: Osiguranje to neće pokriti? Trebate ekipu da stavi katran na vaš krov? CO: Šest paketa sokova stiže za sat vremena?
02:56
TogetherZajedno: SomeoneNetko get me Post-itsLjepljive bilješke!
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Zajedno: Neka mi netko da post-ite!
02:58
(LaughterSmijeh)
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(Smijeh)
02:58
COCO: And then the restodmor of the communityzajednica figuredshvaćen out
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CO: I ostatak zajednice shvatio je
03:01
that we had answersodgovori.
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da imamo odgovore.
03:02
MOMO: I can donatedonirati threetri watervoda heatersgrijači,
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MO: Mogu donirati tri bojlera,
03:04
but someonenetko needspotrebe to come pickodabrati them up.
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ali netko mora doći po njih.
03:06
COCO: My carautomobil is in my livingživot roomsoba.
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CO: Moj auto je u mojoj dnevnoj sobi.
03:07
MOMO: My boyscoutboyscout trooppostrojbi would like to rebuildobnoviti 12 mailboxesPoštanski sandučići.
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MO: Izviđači bi voljeli ponovno izgraditi 12 poštanskih sandučića.
03:10
COCO: The puppy'sštene je missingnedostaje, and insuranceosiguranje just doesn't coverpokriti the chimneysdimnjaci.
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CO: Štene je nestalo, i osiguranje ne pokriva dimnjake.
03:14
MOMO: My churchcrkva groupskupina of 50 would like housingkućište and mealsjela for a weektjedan
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MO: Moja crkvena grupa od 50 ljudi bi trebala smještaj i hranu za tjedan dana
03:17
while we repairpopravak propertiesnekretnine.
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dok popravljamo štetu.
03:18
COCO: You sentposlao me to that placemjesto on WashingtonWashington StreetUlica yesterdayjučer,
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CO: Poslali ste me na ono mjesto u ulici Washington jučer,
03:20
and now I'm coveredpokriven in poisonOtrov ivybršljan.
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i sada sam prekriven otrovnim bršljanom.
03:22
So this is what filledispunjen our daysdana.
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Ovo je ono što nam je ispunjavalo dane.
03:25
We had to learnnaučiti how to answerodgovor questionspitanja quicklybrzo
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Morali smo naučiti kako brzo odgovarati na pitanja
03:28
and to solveriješiti problemsproblemi in about a minuteminuta or lessmanje,
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i rješavati probleme unutar minute ili manje,
03:30
because otherwiseinače something more urgenthitan would come up,
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jer inače, nešto hitnije bi se pojavilo,
03:32
and it just wouldn'tne bi get doneučinio.
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i jednostavno se ne bi napravilo.
03:34
MOMO: We didn't get our authorityvlast from the boardodbor of selectmenizabranici
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MO: Nismo dobili odobrenje od odbora
03:36
or the emergencyhitan managementupravljanje directordirektor or the UnitedUjedinjeni Way.
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ili hitnog upravitelja Ujedinjenog puta.
03:39
We just startedpočeo answeringodgovaranje questionspitanja and makingizrađivanje decisionsodluke
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Samo smo počeli odgovarati na pitanja i donositi odluke
03:42
because someonenetko, anyonebilo tko, had to.
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jer netko je, bilo tko, morao.
03:45
And why not me? I'm a campaignkampanja organizerOrganizator.
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I zašto ne ja? Ja sam organizator kampanje.
03:47
I'm good at FacebookFacebook.
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Poznajem Facebook.
03:48
And there's two of me.
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I ima me dvije.
03:49
(LaughterSmijeh)
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(Smijeh)
03:50
COCO: The pointtočka is, if there's a floodpoplava or a firevatra or a hurricaneuragan,
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CO: Poanta je, ako se pojavi poplava ili požar ili uragan,
03:55
you, or somebodyneko like you,
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vi, ili netko poput vas,
03:56
are going to stepkorak up and startpočetak organizingorganiziranje things.
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će ustati i početi organizirati stvari.
03:58
The other pointtočka is that it is hardteško.
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Druga stvar je da je to teško.
04:01
MOMO: LyingLaganje on the groundtlo after anotherjoš 17-hour-sat day,
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MO: Ležeći na podu nakon još jednog 17-satnog dana,
04:04
CaitriaCaitria and I would emptyprazan our pocketsdžepovi
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Caitria i ja bi ispraznili džepove
04:06
and try to placemjesto dozensdesetine of scrapsbilješke of paperpapir into contextkontekst --
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i pokušali staviti desetke komadića papira u kontekst --
04:09
all bitskomadići of informationinformacija that had to be rememberedsjetio and matcheduskladiti
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komadići informacija kojih smo se morali sjećati i upariti ih
04:12
in ordernarudžba to help someonenetko.
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kako bi nekome pomogli.
04:13
After anotherjoš day and a showertuš at the sheltersklonište,
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Nakon još jednog dana i tuša u skloništu,
04:15
we realizedshvatio it shouldn'tne treba be this hardteško.
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shvatili smo da ovo ne bi smjelo biti tako teško.
04:17
COCO: In a countryzemlja like oursnaša
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CO: U zemlji kao što je naša
04:18
where we breathedisati wi-fiWi-fi,
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gdje dišeš bežično,
04:20
leveragingutjecati technologytehnologija for a fasterbrže recoveryoporavak should be a no-brainerne-brainer.
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korištenje tehnologije za brži oporavak bi trebalo biti jednostavno.
04:24
SystemsSustavi like the onesone that we were creatingstvaranje on the flyletjeti
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Sustav poput onoga kojeg mi stvaramo u hodu
04:26
could existpostojati aheadnaprijed of time.
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mogu postojati prije vremena.
04:28
And if some communityzajednica memberčlan
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I ako neki član zajednice
04:29
is in this organizingorganiziranje positionpoložaj in everysvaki areapodručje after everysvaki disasterkatastrofa,
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je u ovom položaju organizacije nakon svake katastrofe,
04:33
these toolsalat should existpostojati.
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ovi alati bi trebali postojati.
04:36
MOMO: So we decidedodlučio to buildizgraditi them --
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MO: Odlučili smo ih izgraditi --
04:38
a recoveryoporavak in a boxkutija,
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oporavak u kutiji,
04:39
something that could be deployedrazmještene after everysvaki disasterkatastrofa
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nešto što bi se moglo pokrenuti nakon svake katastrofe
04:42
by any locallokalne organizerOrganizator.
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od strane lokalnog organizatora.
04:43
COCO: I decidedodlučio to stayboravak in the countryzemlja,
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CO: Odlučila sam ostati u zemlji,
04:45
give up the master'sMaster in MoscowMoskva
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odustati u magisterija u Moskvi
04:47
and to work full-timepuno vrijeme to make this happendogoditi se.
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i raditi puno vrijeme kako bi se ovo dogodilo.
04:49
In the coursenaravno of the pastprošlost yeargodina,
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U protekloj godini,
04:50
we'veimamo becomepostati expertsstručnjaci in the fieldpolje of community-poweredPower PC zajednici disasterkatastrofa recoveryoporavak.
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postali smo stručnjaci u polju društveno pogonjenog oporavka od katastrofe.
04:54
And there are threetri mainglavni problemsproblemi that we'veimamo observedpromatranom
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I postoje tri glavna problema koja smo promatrali
04:56
with the way things work currentlytrenutno.
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sa stvarima koje trenutno rade.
04:59
MOMO: The toolsalat. LargeVeliki aidpomoć organizationsorganizacija are exceptionalizuzetan
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MO: Alati. Velike organizacije za pomoć su izvrsne
05:02
at bringingdonošenje massivemasivan resourcesresursi to bearsnositi after a disasterkatastrofa,
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u donošenju masivnih resursa kako bi se nosili sa katastrofom,
05:04
but they oftenčesto fulfillispuniti very specificspecifično missionsmisija
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ali često ispunjavaju vrlo specifične misije
05:07
and then they leavenapustiti.
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i onda odlaze.
05:08
This leaveslišće locallokalne residentsstanovnici to dealdogovor
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Ovo prepušta lokalnim ljudima da se bave
05:10
with the thousandstisuća of spontaneousspontan volunteersvolonteri, thousandstisuća of donationsdonacije,
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tisućama spontanih volontera, tisuća donacija,
05:14
and all with no trainingtrening and no toolsalat.
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i sve bez treninga i alata.
05:16
So they use Post-itsLjepljive bilješke or ExcelExcel or FacebookFacebook.
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Tako da koriste post it-e ili Excel ili Facebook.
05:19
But nonenijedan of these toolsalat allowdopustiti you to valuevrijednost high-priorityvisokog prioriteta informationinformacija
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Ali nijedan od ovih alata ne dozvoljava vrednovanje važnih informacija
05:22
amidstusred all of the photosfotografije and well wishesželje.
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između svih slika i dobrih želja.
05:24
COCO: The timingvrijeme.
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CO: Tempiranje.
05:26
DisasterKatastrofa reliefolakšanje is essentiallyu srži a backwardsunazad politicalpolitički campaignkampanja.
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Olakšanje nakon katastrofe je, u biti, povratna politička kampanja.
05:29
In a politicalpolitički campaignkampanja,
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U političkoj kampanji,
05:30
you startpočetak with no interestinteres and no capacitykapacitet to turnskretanje that into actionakcijski.
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počinje se bez interesa i kapaciteta da se to pretvori djelo.
05:34
You buildizgraditi bothoba graduallypostepeno
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Oboje se gradi postpuno
05:36
untildo a momenttrenutak of peakvrh mobilizationmobilizacija at the time of the electionizbor.
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do trenutka vrhunca mobilizacije u trenutku izbora.
05:38
In a disasterkatastrofa, howevermeđutim, you startpočetak with all of the interestinteres
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U katastrofi, počinješ sa svim interesom
05:41
and nonenijedan of the capacitykapacitet.
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ali bez kapaciteta.
05:43
And you've only got about sevensedam daysdana to captureuhvatiti
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I imaš otprilike sedam dana da uhvatiš
05:45
50 percentposto of all of the WebWeb searchespretraživanja that will ever be madenapravljen
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50 posto svih web pretraga koje će ikad biti napravljene
05:49
to help your areapodručje.
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kako bi pomogle tvom području.
05:50
Then some sportingsportski eventdogađaj happensdogađa se,
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Onda se dogodi neki sportski događaj,
05:51
and you've got only the resourcesresursi that you've collectedprikupljeni thustako fardaleko
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i imaš samo resurse koje si dotada skupio
05:54
to meetsastati the nextSljedeći fivepet yearsgodina of recoveryoporavak needspotrebe.
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kako bi se nosio sa petogodišnjim potrebama oporavka.
05:58
This is the slideklizanje for KatrinaKatrina.
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Ovo je slajd za Katrinu.
06:00
This is the curvezavoj for JoplinJoplin.
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Ovo je krivulja za Joplin.
06:02
And this is the curvezavoj for the DallasDallas tornadoestornada in AprilTravanj
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I ovo je krivulja za tornade u Dallasu u travnju
06:06
where we deployedrazmještene softwaresoftver.
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gdje smo pokrenuli svoj software.
06:07
There's a gappraznina here.
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Postoji rupa ovdje.
06:09
AffectedUtjecati na householdsdomaćinstva have to wait for the insuranceosiguranje adjusterIspravljača to visitposjetiti
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Pogođena kućanstva moraju čekati djelatnika osiguranja kako bi ih posjetio
06:12
before they can startpočetak acceptingprihvaćanje help on theirnjihov propertiesnekretnine.
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prije nego što mogu poćeti prihvaćati pomoć na svojim kućama.
06:15
And you've only got about fourčetiri daysdana of interestinteres in DallasDallas.
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I imaš otprilike četiri dana interesa u Dallasu.
06:19
MOMO: DataPodataka.
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MO: Podatci.
06:20
DataPodataka is inherentlyinherentno unsexyunsexy,
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Podatci su vrlo neprivlačni,
06:22
but it can jumpstartjumpstart an area'spodručje je recoveryoporavak.
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ali to može pokrenuti oporavak određenog područja.
06:24
FEMAFEMA and the statedržava
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FEMA (Agencija za pomoć pri hitnim slučajevima) i država
06:26
will payplatiti 85 percentposto of the costcijena of a federallyFederalno declaredproglašen disasterkatastrofa,
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platit će 85 posto troška katastrofe proglašene od strane države,
06:29
leavingnapuštanje the towngrad to payplatiti last 15 percentposto of the billračun.
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ostavljajući gradu da plati zadnjih 15 posto računa.
06:32
Now that expensetrošak can be hugeogroman,
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Sad kada trošak može biti ogroman,
06:33
but if the towngrad can mobilizemobilizirati X amountiznos of volunteersvolonteri for Y hourssati,
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ali ako grad može pokrenuti količinu volontera X za broj sati Y,
06:37
the dollardolar valuevrijednost of that laborrad used
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vrijednost tog rada
06:40
goeside towardprema the town'sgrada contributiondoprinos.
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ide u korist doprinosa grada.
06:42
But who knowszna that?
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Ali tko to zna?
06:43
Now try to imaginezamisliti the sinkingpotonuće feelingosjećaj you get
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Zamislite sad osjećaj koji dobijete
06:46
when you've just sentposlao out 2,000 volunteersvolonteri and you can't provedokazati it.
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kad ste upravo poslali dvije tisuće volontera i ne možete to dokazati.
06:50
COCO: These are threetri problemsproblemi with a commonzajednička solutionriješenje.
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CO: Ovo su tri problema sa zajedničkim rješenjem.
06:53
If we can get the right toolsalat at the right time
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Ako možemo nabaviti prave alate u pravo vrijeme
06:56
to the people who will inevitablyneizbježno stepkorak up
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ljudima koji će neizbježno doći
06:58
and startpočetak puttingstavljanje theirnjihov communitieszajednice back togetherzajedno,
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i početi izgrađivati svoje zajednice ponovno,
07:00
we can createstvoriti newnovi standardsstandardi in disasterkatastrofa recoveryoporavak.
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možemo stvoriti nove standarede u oporavku od katastrofa.
07:03
MOMO: We neededpotreban canvasingcanvasing toolsalat, donationsdonacije databasingdatabasing,
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MO: Trebamo alate za pretragu, bazu podataka za donacijje,
07:06
needspotrebe reportingizvještavanje, remotedaljinski volunteerdobrovoljac accesspristup,
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prijave potreba, udaljeni pristup volonterima,
07:09
all in an easy-to-usejednostavan za korištenje websiteweb stranica.
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sve na web stranici koja jednostavna za korištenje.
07:11
COCO: And we neededpotreban help.
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CO: I trebali smo pomoć
07:13
AlvinAlvin, our softwaresoftver engineerinženjer and cofoundersuosnivač, has builtizgrađen these toolsalat.
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Alvin, naš software inženjer i suosnivač, izgradio je ove alate.
07:16
ChrisChris and BillBill have volunteeredvolontirala theirnjihov time
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Chris i Bill darovali su svoje vrieme
07:17
to use operationsoperacije and partnershipspartnerstva.
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kako bi koristili operacije i partnerstvo.
07:20
And we'veimamo been flyingleteći into disasterkatastrofa areaspodručja sinceod this pastprošlost JanuarySiječanj,
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I letimo na područja katastrofe od prošlog siječnja,
07:23
settingpostavljanje up softwaresoftver, trainingtrening residentsstanovnici
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postavljajući software, trenirajući stanare
07:26
and licensinglicenciranje the softwaresoftver to areaspodručja that are preparingpripremi for disasterskatastrofa.
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i licencirajući software na područja koja se pripremaju za katastrofu.
07:30
MOMO: One of our first launchespokreće was after the DallasDallas tornadoestornada this pastprošlost AprilTravanj.
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MO: Jedno od prvih lansiranja dogodilo se nakon tornada u Dallasu prošlog travnja.
07:33
We flewletio into a towngrad that had a staticstatički outdatedzastarjeli websiteweb stranica
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Odletjeli smo u grad koji je imao statičnu zastarjelu stranicu
07:37
and a freneticpomaman FacebookFacebook feedstočna hrana tryingtežak to structurestruktura the responseodgovor.
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i frenetični Facebook koji je pokušavao stvoriti odgovor.
07:40
And we launchedpokrenut our platformplatforma.
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I pokrenuli smo svoju platformu.
07:41
All of the interestinteres camedošao in the first fourčetiri daysdana,
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Svo zanimanje došlo je u prva četiri dana,
07:43
but by the time they lostizgubljen the newsvijesti cycleciklus,
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ali kada smo izgubili ciklus u vijestima,
07:45
that's when the needspotrebe camedošao in,
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tada su potrebe došle na red,
07:46
yetjoš they had this massivemasivan resourceresurs of what people were ableu stanju to give
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ali su imali ogromne resurse toga što ljudi mogu dati
07:49
and they'vešto ga do been ableu stanju to meetsastati the needspotrebe of theirnjihov residentsstanovnici.
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i bili su u mogućnosti odgovoriti na potrebe svojih sugrađana.
07:52
COCO: So it's workingrad, but it could be better.
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CO: Dakle to radi, ali moglo bi biti bolje.
07:54
EmergencyHitno preparednessspremnosti is a bigvelika dealdogovor in disasterkatastrofa recoveryoporavak
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Priprema za hitne slučajeve velika je stvar u oporavku od katastrofe
07:58
because it makesmarke townsgradovi safersigurniji and more resilientelastičan.
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zato što na taj način gradovi postaju sigurniji i otporniji.
08:00
ImagineZamislite if we could have these systemssustavi readyspreman to go in a placemjesto
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Zamislite ako bismo mogli ove sustave imati spremni za pokret na određenom mjestu
08:03
before a disasterkatastrofa.
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prije katastrofe.
08:05
So that's what we're workingrad on.
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Na tome radimo.
08:07
We're workingrad on gettinguzimajući the softwaresoftver to placesmjesta
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Radimo na tome da software postavimo
08:09
so people expectočekivati it, so people know how to use it
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tako da ga ljudi očekuju, da ga znaju koristiti
08:11
and so it can be filledispunjen aheadnaprijed of time
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i kako bi ga se moglo ispuniti prije vremena
08:13
with that microinformationmicroinformation that drivesdiskovi recoveryoporavak.
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sa mikroinformacijama koje pokreću oporavak.
08:15
MOMO: It's not rocketraketa scienceznanost.
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MO: Nije to raketna znanost.
08:17
These toolsalat are obviousočigledan and people want them.
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Ovi alati su očiti i ljudi ih žele.
08:20
In our hometownrodni grad, we trainedobučen a half-dozenpola tuceta residentsstanovnici
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U našem gradu, trenirali smo pola tuceta građana
08:22
to runtrčanje these WebWeb toolsalat on theirnjihov ownvlastiti.
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kako bi sami upravljali ovim Web alatima.
08:24
Because CaitriaCaitria and I liveživjeti here in BostonBoston.
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Zato što Caitria i ja živimo ovdje u Bostonu.
08:26
They tookuzeo to it immediatelyodmah,
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Odmah su ga prihvatili,
08:28
and now they are forcessnaga of naturepriroda.
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i sada su oni sile prirode.
08:29
There are over threetri volunteerdobrovoljac groupsgrupe workingrad almostskoro everysvaki day,
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Postoje tri grupe volontera koje rade svaki dan
08:32
and have been sinceod JuneLipnja 1stst of last yeargodina,
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i to čine od 1. lipnja prošle godine,
08:34
to make sure that these residentsstanovnici get what they need and get back in theirnjihov homeskuća.
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kako bi svi građani dobili što trebaju i vrate se u svoje domove.
08:37
They have hotlinesotvorene and spreadsheetsproračunske tablice and datapodaci.
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Imaju telefonske linije, tablice i podatke.
08:40
COCO: And that makesmarke a differencerazlika.
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CO: I to čini razliku.
08:42
JuneLipnja 1stst this yeargodina markedobilježen the one-yeargodinu anniversarygodišnjica
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Prvi lipnja označio je jednogodišnjicu
08:45
of the MonsonMonson tornadoTornado.
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Monsonskog tornada.
08:46
And our community'szajednice never been more connectedpovezan or more empoweredovlašten.
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I naša zajednica nikad nije bila uže povezana ili osnažena.
08:49
We'veMoramo been ableu stanju to see the sameisti transformationtransformacija
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Vidjeli smo ovakve transformacije
08:51
in TexasTexas and in AlabamaAlabama.
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u Texasu i Alabami.
08:53
Because it doesn't take HarvardHarvard or MITMIT
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Zato što ne treba Harvard ili MIT
08:56
to flyletjeti in and fixpopraviti problemsproblemi after a disasterkatastrofa,
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kako bi došao i popravio probleme nakon katastrofe,
08:58
it takes a locallokalne.
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potreban je lokalac.
08:59
No matterstvar how good an aidpomoć organizationorganizacija is at what they do,
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Koliko dobra organizacija za pomoć bila,
09:02
they eventuallyeventualno have to go home.
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ona katkad mora otići kući.
09:03
But if you give localsmještani the toolsalat,
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Ali ako lokalnom stanovništvu daš alat,
09:05
if you showpokazati them what they can do to recoveroporavak,
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ako im pokažeš što mogu učiniti da se oporave,
09:09
they becomepostati expertsstručnjaci.
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oni postaju stručnjaci.
09:12
(ApplausePljesak) MOMO: All right. Let's go.
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(Pljesak) MO: U redu. Idemo.
09:15
(ApplausePljesak)
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(Pljesak)
Translated by Ivan Stamenkovic
Reviewed by Senzos Osijek

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ABOUT THE SPEAKERS
Caitria O'Neill - Disaster relief expert
When a freak tornado hit her Massachusetts hometown, Caitria O’Neill wasn't an expert in disaster relief recovery. But she learned quickly and is now passing her knowledge on through the website Recovers.org.

Why you should listen

Caitria O'Neill, then 20, had just graduated from college in the summer of 2011, and was preparing to begin a Master's program in Moscow. But on June 1, an EF3 tornado hit her hometown of Monson, Massachusetts. Caitria, along with her older sister Morgan, quickly took action. Working as lead volunteer coordinators, the two created a flexible framework for an "unofficial" community relief effort. By leveraging the short term spike in national interest, along with social media and database organization, Monson recorded more volunteer hours than any surrounding town -- hundreds more hours, in fact.

After this intense experience, Catria and Morgan have translated their system into organizing software for local coordinators, through the website Recovers.org. This “recovery in a box” can be rolled out in minutes, helping local relief organizers turn interest into action. Caitria serves as Chief Executive Officer.

More profile about the speaker
Caitria O'Neill | Speaker | TED.com
Morgan O'Neill - Disaster relief expert
Pursuing her PhD in atmospheric science did not prepare Morgan O'Neill for a freak tornado hitting her hometown. With her sister, she helped coordinate a local relief effort and is teaching other towns to do the same through the website Recovers.org.

Why you should listen

Morgan O'Neill was in MIT's Museum of Science, playing with the tornado display, when she got a call informing her that a tornado was ripping through her hometown of Monson, Massachusetts. After driving home, Morgan -- alongside sister Caitria -- took the reins of the relief effort. Working as lead volunteer coordinators, the two created a flexible framework for an "unofficial" community response. By leveraging the short term spike in national interest, along with social media and database organization, Monson recorded more volunteer hours than any surrounding town -- hundreds more hours, in fact.

After this intense experience, Catria and Morgan have translated their system into organizing software for local coordinators, through the website Recovers.org.  This “recovery in a box” can be rolled out in minutes, helping local relief organizers turn interest into action. Morgan serves as Chief Operating Officer.

More profile about the speaker
Morgan O'Neill | Speaker | TED.com