ABOUT THE SPEAKER
Michael Norton - Social science researcher
Through clever studies, Michael Norton studies how we feel about what we buy and spend.

Why you should listen

Michael I. Norton is a professor of business administration in the marketing unit at the Harvard Business School. He holds a B.A. in Psychology and English from Williams and a Ph.D. in Psychology from Princeton. Prior to joining HBS, Professor Norton was a Fellow at the MIT Media Lab and MIT’s Sloan School of Management. His work has been published in a number of leading academic journals, including Science, the Journal of Personality and Social Psychology, Psychological Science, and the Annual Review of Psychology, and has been covered in media outlets such as the Economist, the Financial Times, the New York Times, the Wall Street Journal, and the Washington Post.

His research has twice been featured in the New York Times Magazine Year in Ideas issue, in 2007 (Ambiguity Promotes Liking) and 2009 (The Counterfeit Self). His “The IKEA Effect: When Labor Leads to Love” was featured in Harvard Business Review‘s Breakthrough Ideas for 2009.

More profile about the speaker
Michael Norton | Speaker | TED.com
TEDxCambridge

Michael Norton: How to buy happiness

Michael Norton: Kako kupiti srečo

Filmed:
4,136,439 views

Michael Norton na TEDxCambridge predstavi zanimivo raziskavo o tem, kako denar lahko kupi srečo - če ga ne porabite zase. Prisluhnite presenetljivim podatkom, ki kažejo, na kako različne načine lahko prosocialno trošenje koristi vam, vašemu delu in (seveda) drugim ljudem.
- Social science researcher
Through clever studies, Michael Norton studies how we feel about what we buy and spend. Full bio

Double-click the English transcript below to play the video.

00:15
So I want to talk todaydanes about moneydenar and happinesssreča,
0
0
3000
Danes bi rad govoril o dveh stvareh - o denarju in sreči,
00:18
whichki are two things
1
3000
2000
gre za dve zadevi,
00:20
that a lot of us spendporabiti a lot of our time thinkingrazmišljanje about,
2
5000
2000
o katerih ljudje veliko razmišljamo -
00:22
eitherbodisi tryingposkušam to earnzaslužijo them or tryingposkušam to increaseporast them.
3
7000
3000
ali ju poskušamo zaslužiti ali pa povečati.
00:25
And a lot of us resonateresonirati with this phrasefraza.
4
10000
2000
In veliko si nas ponavlja ta stavek.
00:27
So we see it in religionsreligije and self-helpsamopomoč booksknjige,
5
12000
2000
V verskih knjigah in v knjigah za samopomoč beremo,
00:29
that moneydenar can't buykupiti happinesssreča.
6
14000
2000
da denar ne more kupiti sreče.
00:31
And I want to suggestpredlagajte todaydanes that, in factdejstvo, that's wrongnarobe.
7
16000
3000
In danes vam želim povedati, da to ne drži.
00:34
(LaughterSmeh)
8
19000
2000
(Smeh)
00:36
I'm at a businessposlovanje schoolšola, so that's what we do.
9
21000
2000
Sem na poslovni šoli in to pač tam počnemo.
00:38
So that's wrongnarobe, and, in factdejstvo, if you think that,
10
23000
3000
To torej ne drži in če v bistvu mislite tako,
00:41
you're actuallydejansko just not spendingporaba it right.
11
26000
2000
denarja le ne zapravljate za prave stvari.
00:43
So that insteadnamesto tega of spendingporaba it the way you usuallyobičajno spendporabiti it,
12
28000
2000
Če bi denar enkrat za spremembo porabili za kaj drugega kot običajno,
00:45
maybe if you spentpreživel it differentlydrugače,
13
30000
2000
če bi ga morda porabili drugače,
00:47
that mightmorda work a little bitbit better.
14
32000
2000
bi se moja trditev zdela nekoliko bolj verjetna.
00:49
And before I tell you the waysnačinov that you can spendporabiti it that will make you happiersrečnejši,
15
34000
3000
In preden vam povem, kako denar porabiti tako, da vas bo to osrečilo,
00:52
let's think about the waysnačinov we usuallyobičajno spendporabiti it
16
37000
2000
pomislimo, kako ga običajno zapravimo,
00:54
that don't, in factdejstvo, make us happiersrečnejši.
17
39000
2000
kar nas v bistvu ne naredi nič srečnejših.
00:56
We had a little naturalnaravno experimentposkus.
18
41000
2000
Naredili smo manjši resnični poskus.
00:58
So CNNCNN, a little while agonazaj, wrotenapisal this interestingzanimivo articlečlanek
19
43000
3000
Na CNN so pred kratkim napisali ta zanimiv članek,
01:01
on what happensse zgodi to people when they winzmaga the lotteryloterija.
20
46000
3000
ki govori o tem, kaj se zgodi ljudem, ko zadenejo na loteriji.
01:04
It turnszavrti out people think when they winzmaga the lotteryloterija theirnjihovi livesživi are going to be amazingneverjetno.
21
49000
3000
Ljudje mislijo, da bo njihovo življenje, ko zadenejo na loteriji, postalo čudovito.
01:07
This article'sčlanek je about how theirnjihovi livesživi get ruineduničen.
22
52000
2000
Ta članek govori o tem, kako si uničijo življenje.
01:09
So what happensse zgodi when people winzmaga the lotteryloterija
23
54000
2000
Torej, kaj se zgodi, ko ljudje zadenejo na loteriji:
01:11
is, numberštevilka one, they spendporabiti all the moneydenar and go into debtdolg,
24
56000
3000
prvič, zapravijo ves denar in zapadejo v dolgove,
01:14
and numberštevilka two, all of theirnjihovi friendsprijatelji and everyonevsi they'veoni so ever metsrečal
25
59000
3000
in drugič, vsi njihovi prijatelji in znanci
01:17
find them and bugbug them for moneydenar.
26
62000
2000
jih poiščejo in jim težijo za denar.
01:19
And it ruinsruševine theirnjihovi socialsocialno relationshipsodnose, in factdejstvo.
27
64000
2000
In tako se pravzaprav uničijo njihovi medosebni odnosi.
01:21
So they have more debtdolg and worseslabše friendshipsprijateljstva
28
66000
2000
Tako so v večjih dolgovih in imajo slabše odnose s prijatelji,
01:23
than they had before they wonzmagal the lotteryloterija.
29
68000
2000
kot preden so zadeli na loteriji.
01:25
What was interestingzanimivo about the articlečlanek
30
70000
2000
Zanimivo pri tem članku je bilo,
01:27
was people startedzačel commentingkomentiral on the articlečlanek, readersbralci of the thing.
31
72000
3000
da so ga bralci začeli komentirati.
01:30
And insteadnamesto tega of talkinggovoriti about
32
75000
2000
Namesto da bi govorili o tem,
01:32
how it had madeizdelane them realizeuresničiti that moneydenar doesn't leadsvinec to happinesssreča,
33
77000
2000
kako so se po tem, ko so članek prebrali, začeli zavedati, da denar ne prinese sreče,
01:34
everyonevsi instantlytakoj startedzačel sayinggovoriti,
34
79000
2000
so vsi takoj začeli govoriti:
01:36
"You know what I would do if I wonzmagal the lotteryloterija ... ?"
35
81000
2000
"Če bi zadel na loteriji, bi ..."
01:38
and fantasizingfantaziranja about what they'doni bi do.
36
83000
2000
in fantazirati o tem, kaj bi naredili.
01:40
And here'sTukaj je just two of the onestiste we saw that are just really interestingzanimivo to think about.
37
85000
3000
Tukaj sta dva komentarja, o katerih je res zanimivo razmisliti.
01:43
One personoseba wrotenapisal in, "When I winzmaga, I'm going to buykupiti my ownlastno little mountaingore
38
88000
3000
Nekdo je napisal: "Če zadenem, si bom kupil svojo lastno goro
01:46
and have a little househiša on topna vrh."
39
91000
2000
in na vrhu postavil hišico."
01:48
(LaughterSmeh)
40
93000
2000
(Smeh)
01:50
And anotherdrugo personoseba wrotenapisal, "I would fillizpolnite a bigvelik bathtubkad with moneydenar
41
95000
3000
Nekdo drug pa je napisal: "Veliko banjo bi napolnil z denarjem,
01:53
and get in the tubkad while smokingkajenje a bigvelik fatmaščobe cigarcigare
42
98000
2000
ležal v njej in kadil veliko cigaro
01:55
and sippingsrkanje a glasssteklo of champagnešampanjec."
43
100000
2000
ter srkal šampanjec."
01:57
This is even worseslabše now: "Then I'd have a pictureslika takensprejeti
44
102000
2000
Ta je pa še hujša: "Potem bi se fotografiral
01:59
and dozensdesetine of glossiesglossies madeizdelane.
45
104000
2000
in razvil na ducate fotografij na najboljšem bleščečem papirju.
02:01
AnyoneKdorkoli beggingprosila for moneydenar or tryingposkušam to extortizsiliti from me
46
106000
2000
Vsak, ki bi me prosil za denar ali me izsiljeval,
02:03
would receiveprejeti a copykopirati of the pictureslika and nothing elsedrugače."
47
108000
3000
bi dobil tako fotografijo in čisto nič drugega."
02:06
(LaughterSmeh)
48
111000
3000
(Smeh)
02:09
And so manyveliko of the commentspripombe were exactlytočno of this typetip,
49
114000
2000
In bilo je še veliko podobnih komentarjev,
02:11
where people got moneydenar
50
116000
2000
v kateri so ljudje dobili denar
02:13
and, in factdejstvo, it madeizdelane them antisocialantisocialno.
51
118000
2000
in zaradi tega postali asocialni.
02:15
So I told you that it ruinsruševine people'sljudje livesživi and that theirnjihovi friendsprijatelji bugbug them.
52
120000
3000
Povedal sem vam, da denar ljudem uniči življenje in da jim drugi težijo zanj.
02:18
It alsotudi, moneydenar oftenpogosto makesnaredi us feel very selfishsebičen
53
123000
2000
Še to, zaradi denarja pogosto postanemo zelo sebični
02:20
and we do things only for ourselvessami.
54
125000
2000
in vse delamo le sami zase.
02:22
Well maybe the reasonrazlog that moneydenar doesn't make us happyvesel
55
127000
2000
Mogoče pa je razlog za to, da nas denar ne osreči
02:24
is that we're always spendingporaba it on the wrongnarobe things,
56
129000
2000
v tem, da ga vedno potrošimo za napačne stvari,
02:26
and in particularzlasti, that we're always spendingporaba it on ourselvessami.
57
131000
3000
še posebej pa v tem, da ga vedno zapravimo le zase.
02:29
And we thought, I wonderčudno what would happense zgodi
58
134000
2000
Pomislili smo, kaj bi se zgodilo,
02:31
if we madeizdelane people spendporabiti more of theirnjihovi moneydenar on other people.
59
136000
2000
če bi ljudje več denarja zapravili za druge.
02:33
So insteadnamesto tega of beingbiti antisocialantisocialno with your moneydenar,
60
138000
3000
Kaj če bi namesto tega, da ves denar obdržite zase,
02:36
what if you were a little more prosocialIvana with your moneydenar?
61
141000
2000
postali malo bolj družbeno usmerjeni glede svojega denarja?
02:38
And we thought, let's make people do it and see what happensse zgodi.
62
143000
2000
In tako smo se odločili, da to preizkusimo na ljudeh in vidimo, kaj se bo zgodilo.
02:40
So let's have some people do what they usuallyobičajno do
63
145000
2000
Nekaj ljudi naj počne, kar običajno počnejo,
02:42
and spendporabiti moneydenar on themselvessami,
64
147000
2000
in naj zapravijo denar zase,
02:44
and let's make some people give moneydenar away,
65
149000
2000
nekaj ljudem pa naročimo, naj denar dajo drugim,
02:46
and measureukrep theirnjihovi happinesssreča and see if, in factdejstvo, they get happiersrečnejši.
66
151000
3000
mi pa bomo ocenili stopnjo zadovoljstva in videli, ali postanejo srečnejši.
02:49
So the first way that we did this.
67
154000
2000
In tako smo naredili.
02:51
On one VancouverVancouver morningjutro, we wentšla out on the campuskampus
68
156000
2000
V Vancouvru smo nekega jutra odšli v študentsko naselje
02:53
at UniversityUniverza of BritishBritanski ColumbiaColumbia
69
158000
2000
Univerze Britanska Kolumbija
02:55
and we approachedpribližal people and said, "Do you want to be in an experimentposkus?"
70
160000
2000
in ljudi vprašali, če bi hoteli sodelovati v poskusu.
02:57
They said, "Yes."
71
162000
2000
Strinjali so se.
02:59
We askedvprašal them how happyvesel they were, and then we gavedala them an envelopeovojnico.
72
164000
3000
Vprašali smo jih, kako srečni so, nato pa smo jim dali kuverto.
03:02
And one of the envelopesovojnice had things in it that said,
73
167000
2000
V eni od kuvert je pisalo:
03:04
"By 5:00 pmPM todaydanes, spendporabiti this moneydenar on yourselfsami."
74
169000
3000
"Do petih popoldne ves ta denar zapravi zase."
03:07
So we gavedala some examplesprimeri of what you could spendporabiti it on.
75
172000
3000
Dali smo jim nekaj predlogov, kako lahko porabijo denar.
03:10
Other people, in the morningjutro, got a slipzdrs of paperpapir that said,
76
175000
2000
Drugi pa so zjutraj dobili listek, na katerem je pisalo:
03:12
"By 5:00 pmPM todaydanes, spendporabiti this moneydenar on somebodynekdo elsedrugače."
77
177000
3000
"Do petih popoldne ta denar porabite za nekoga drugega."
03:15
AlsoTudi insideznotraj the envelopeovojnico was moneydenar.
78
180000
2000
V kuverti je bil tudi denar.
03:17
And we manipulatedmanipulira how much moneydenar we gavedala them.
79
182000
2000
Vsem tudi nismo dali enako veliko denarja.
03:19
So some people got this slipzdrs of paperpapir and fivepet dollarsdolarjev.
80
184000
3000
Nekateri so dobili listek in pet dolarjev.
03:22
Some people got this slipzdrs of paperpapir and 20 dollarsdolarjev.
81
187000
3000
Drugi so dobili listek in 20 dolarjev.
03:25
We let them go about theirnjihovi day. They did whateverkarkoli they wanted to do.
82
190000
3000
Rekli smo jim, da lahko gredo po svojih opravkih in počenjo, kar jih je volja.
03:28
We foundnajdemo out that they did in factdejstvo spendporabiti it in the way that we askedvprašal them to.
83
193000
3000
Ugotovili smo, da so denar res porabili tako, kot smo jim naročili.
03:31
We calledpozval them up at night and askedvprašal them,
84
196000
2000
Zvečer smo jih poklicali in jih vprašali,
03:33
"What'dKaj je you spendporabiti it on, and how happyvesel do you feel now?"
85
198000
2000
kako so porabili denar in kako srečne se počutijo sedaj.
03:35
What did they spendporabiti it on?
86
200000
2000
Za kaj so porabili denar?
03:37
Well these are collegekolegij undergradsundergrads, so a lot of what they spentpreživel it on for themselvessami
87
202000
2000
Šlo je za študente in z denarjem, ki so ga porabili zase, so si kupili
03:39
were things like earringsuhani and makeuppobotati se.
88
204000
2000
na primer uhane ali ličila.
03:41
One womanženska said she boughtkupil a stuffedpolnjene animalživali for her niecenečakinja.
89
206000
3000
Neka ženska je rekla, da je za svojo nečakinjo kupila plišasto igračo.
03:44
People gavedala moneydenar to homelessbrezdomci people.
90
209000
2000
Denar so dali brezdomcem.
03:46
HugeVelik effectučinek here of StarbucksStarbucks.
91
211000
3000
Starbucks je imel ogromen vpliv.
03:49
(LaughterSmeh)
92
214000
2000
(Smeh)
03:51
So if you give undergraduatesštudentov fivepet dollarsdolarjev, it looksizgleda like coffeekava to them
93
216000
3000
Če daš študentom pet dolarjev, jih povežejo s kavo
03:54
and they runteči over to StarbucksStarbucks and spendporabiti it as fasthitro as they can.
94
219000
3000
in kakor hitro morejo, odhitijo v Starbucks.
03:57
But some people boughtkupil a coffeekava for themselvessami, the way they usuallyobičajno would,
95
222000
3000
Nekateri so si privoščili svojo običajno kavo,
04:00
but other people said that they boughtkupil a coffeekava for somebodynekdo elsedrugače.
96
225000
2000
drugi pa so rekli, da so kavo kupili nekomu drugemu.
04:02
So the very sameenako purchasenakup,
97
227000
2000
Isti nakup,
04:04
just targetedusmerjeni towardproti yourselfsami
98
229000
2000
ki ga lahko namenimo sebi
04:06
or targetedusmerjeni towardproti somebodynekdo elsedrugače.
99
231000
2000
ali nekomu drugemu.
04:08
What did we find when we calledpozval them back at the endkonec of the day?
100
233000
2000
Kaj smo ugotovili, ko smo ljudi zvečer poklicali?
04:10
People who spentpreživel moneydenar on other people got happiersrečnejši.
101
235000
2000
Ljudje, ki so denar porabili za druge, so bili srečnejši.
04:12
People who spentpreživel moneydenar on themselvessami, nothing happenedse je zgodilo.
102
237000
2000
Pri ljudeh, ki so denar zapravili zase, se ni zgodilo nič.
04:14
It didn't make them lessmanj happyvesel, it just didn't do much for them.
103
239000
3000
Niso bili nič manj srečni, to enostavno ni kaj dosti vplivalo nanje.
04:17
And the other thing we saw is the amountznesek of moneydenar doesn't matterzadevo that much.
104
242000
3000
Videli smo tudi, da vsota denarja ne igra kakšne posebne vloge.
04:20
So people thought that 20 dollarsdolarjev would be way better than fivepet dollarsdolarjev.
105
245000
3000
Ljudje so pač mislili, da je 20 dolarjev bolje kot 5.
04:23
In factdejstvo, it doesn't matterzadevo how much moneydenar you spentpreživel.
106
248000
3000
Pravzaprav sploh ni važno, koliko denarja si zapravil.
04:26
What really matterszadeve is that you spentpreživel it on somebodynekdo elsedrugače
107
251000
2000
Kar res šteje, je to, da si denar namesto sebi
04:28
ratherprecej than on yourselfsami.
108
253000
2000
namenil nekomu drugemu.
04:30
We see this again and again
109
255000
2000
To opažamo vedno znova in znova,
04:32
when we give people moneydenar to spendporabiti on other people insteadnamesto tega of on themselvessami.
110
257000
3000
ko ljudem damo denar in jim rečemo, naj ga namesto zase porabijo za druge.
04:35
Of courseseveda, these are undergraduatesštudentov in CanadaKanada --
111
260000
2000
Seveda, tu gre za kanadske študente,
04:37
not the world'ssvetovno mostnajbolj representativepredstavnik populationprebivalstvo.
112
262000
2000
ki niso ravno najbolj reprezentativen svetovni vzorec.
04:39
They're alsotudi fairlypošteno wealthybogat and affluentbogatih and all these other sortsvrste of things.
113
264000
3000
So razmeroma premožni in še vse ostalo.
04:42
We wanted to see if this holdsdrži trueresnično everywherepovsod in the worldsvet
114
267000
3000
Hoteli smo preveriti, ali to drži tudi povsod drugje po svetu
04:45
or just amongmed wealthybogat countriesdržave.
115
270000
2000
ali le v bogatih državah.
04:47
So we wentšla, in factdejstvo, to UgandaUganda and rantekel a very similarpodobno experimentposkus.
116
272000
2000
Zato smo šli v Ugando in tam naredili podoben poskus.
04:49
So imaginezamislite, insteadnamesto tega of just people in CanadaKanada,
117
274000
2000
Če si predstavljate, v Kanadi
04:51
we said, "Nameime the last time you spentpreživel moneydenar on yourselfsami or other people.
118
276000
3000
smo rekli: "Povejte, kdaj ste nazadnje porabili denar za nekoga drugega.
04:54
DescribeOpis it. How happyvesel did it make you?"
119
279000
2000
Opišite to. Kako srečne ste se počutili po tem?"
04:56
Or in UgandaUganda, "Nameime the last time you spentpreživel moneydenar
120
281000
2000
V Ugandi pa: "Povejte, kdaj ste denar porabili
04:58
on yourselfsami or other people and describeopišite that."
121
283000
3000
zase ali za druge ljudi in opišite to."
05:01
And then we askedvprašal them how happyvesel they are again.
122
286000
2000
In potem smo jih spet vprašali, kako srečni so.
05:03
And what we see is sortRazvrsti of amazingneverjetno
123
288000
2000
Kar opažamo, je kar presenetljivo,
05:05
because there's humančlovek universalsuniverzalnosti on what you do with your moneydenar
124
290000
2000
saj med ljudmi obstajajo čisto univerzalni načini, kaj narediti z denarjem,
05:07
and then realresnično culturalkulturno differencesrazlike on what you do as well.
125
292000
3000
hkrati pa glede tega tudi prave kulturne razlike.
05:10
So for exampleprimer,
126
295000
2000
Na primer,
05:12
one guy from UgandaUganda sayspravi this.
127
297000
2000
en fant iz Ugande je rekel tole.
05:14
He said, "I calledpozval a girlpunca I wishedŽelel to love."
128
299000
2000
Rekel je: "Poklical sem ljubljeno dekle."
05:16
They basicallyv bistvu wentšla out on a datedatum,
129
301000
2000
V bistvu sta šla na zmenek
05:18
and he sayspravi at the endkonec that he didn't "achievedoseči" her up tilldo now.
130
303000
3000
in na koncu pravi, da je do sedaj ni osvojil.
05:21
Here'sTukaj je a guy from CanadaKanada.
131
306000
3000
Tu je fant in Kanade.
05:24
Very similarpodobno thing.
132
309000
2000
Zelo podobna zadeva.
05:26
"I tookvzel my girlfriendpunca out for dinnervečerja.
133
311000
2000
"Svoje dekle sem peljal na večerjo.
05:28
We wentšla to a moviefilm, we left earlyzgodaj,
134
313000
2000
Šla sva v kino, zgodaj odšla
05:30
and then wentšla back to her roomsoba for ... " only caketorta -- just a piecekos of caketorta.
135
315000
4000
in se vrnila v njeno sobo ter si privoščila ..." torto - le kos torte.
05:34
HumanLjudi universaluniverzalno -- so you spendporabiti moneydenar on other people,
136
319000
2000
Univerzalno za vse ljudi - če denar porabiš za druge,
05:36
you're beingbiti nicelepo to them.
137
321000
2000
si dober do njih.
05:38
Maybe you have something in mindum, maybe not.
138
323000
2000
Mogoče se ti kaj plete po glavi, mogoče ne.
05:40
But then we see extraordinaryizredno differencesrazlike.
139
325000
2000
Ampak opažamo ogromne razlike.
05:42
So look at these two.
140
327000
2000
Poglejmo si ti dve izjavi.
05:44
This is a womanženska from CanadaKanada.
141
329000
2000
Tu gre za žensko iz Kanade.
05:46
We say, "Nameime a time you spentpreživel moneydenar on somebodynekdo elsedrugače."
142
331000
2000
Vprašali smo: "Kdaj ste porabili denar za koga drugega?"
05:48
She sayspravi, "I boughtkupil a presentprisotni for my mommama.
143
333000
2000
Ona je odgovorila: "Svoji mami sem kupila darilo.
05:50
I drovevozi to the mallcenter in my caravto, boughtkupil a presentprisotni, gavedala it to my mommama."
144
335000
2000
Odpeljala sem se v nakupovalno središče, kupila darilo in ga dala svoji mami."
05:52
PerfectlyPopolnoma nicelepo thing to do.
145
337000
2000
Čisto lepa gesta.
05:54
It's good to get giftsdarila for people that you know.
146
339000
2000
Lepo je obdarovati svoje bližnje.
05:56
ComparePrimerjati that to this womanženska from UgandaUganda.
147
341000
2000
Primerjajte to z žensko iz Ugande.
05:58
"I was walkinghoditi and metsrečal a long-timedolgoletni friendprijatelj
148
343000
2000
"Med pešačenjem sem srečala dolgoletno prijateljico,
06:00
whosečigar sonsin was sickbolan with malariamalarija.
149
345000
2000
katere sin je zbolel za malarijo.
06:02
They had no moneydenar, they wentšla to a clinicklinike and I gavedala her this moneydenar."
150
347000
3000
Bili so brez denarja, sin je bil v bolnici in jaz sem ji dala ta denar."
06:05
This isn't $10,000, it's the locallokalno currencyvalute.
151
350000
3000
Tu ne gre za 10.000 dolarjev, gre za lokalno valuto.
06:08
So it's a very smallmajhna amountznesek of moneydenar, in factdejstvo.
152
353000
2000
Pravzaprav gre za zelo malo denraja.
06:10
But enormouslyizjemno differentdrugačen motivationsmotivacije here.
153
355000
2000
A motivacija tu je popolnoma drugačna.
06:12
This is a realresnično medicalmedicinski need,
154
357000
2000
Gre za resnično zdravstveno potrebo,
06:14
literallydobesedno a life-savingreševanje življenj donationdarovanje.
155
359000
2000
dobesedno za donacijo, ki rešuje življenje.
06:16
AboveNad, it's just kindvrste of, I boughtkupil a giftdarilo for my mothermama.
156
361000
2000
Zgoraj gre pač za "mami sem kupila darilo".
06:18
What we see again thoughčeprav
157
363000
2000
Kar spet vidimo,
06:20
is that the specificspecifično way that you spendporabiti on other people
158
365000
2000
je to, da način, kako denar porabite za druge,
06:22
isn't nearlyskoraj as importantpomembno
159
367000
2000
ni niti približno tako pomemben,
06:24
as the factdejstvo that you spendporabiti on other people
160
369000
2000
kot je dejstvo, da ste ga porabili za druge
06:26
in orderred to make yourselfsami happyvesel,
161
371000
2000
zato, da bi osrečili sebe,
06:28
whichki is really quitečisto importantpomembno.
162
373000
2000
kar je res precej pomembno.
06:30
So you don't have to do amazingneverjetno things with your moneydenar to make yourselfsami happyvesel.
163
375000
3000
Da bi se osrečili, vam denarja ni treba nameniti za neke izjemne stvari.
06:33
You can do smallmajhna, trivialtrivialno things and yetše still get these benefitskoristi from doing this.
164
378000
3000
Lahko naredite majhne, nepomembne stvari in še vedno doživite vse dobrobiti takih dejanj.
06:36
These are only two countriesdržave.
165
381000
2000
Gre za le dve državi.
06:38
We alsotudi wanted to go even broaderširše and look at everyvsak countrydržava in the worldsvet if we could
166
383000
3000
Hoteli smo iti še korak naprej in pogledati v vsako državo, v katero smo lahko,
06:41
to see what the relationshiprazmerje is betweenmed moneydenar and happinesssreča.
167
386000
3000
in videti, kakšen je odnos med denarjem in srečo.
06:44
We got datapodatkov from the GallupGallup OrganizationOrganizacija,
168
389000
2000
Podatke smo dobili od organizacije Gallup,
06:46
whichki you know from all the politicalpolitično pollsankete that have been happeningdogaja latelyv zadnjem času.
169
391000
3000
ki jo poznate po vseh političnih raziskavah, ki so bile opravljene v zadnjem času.
06:49
They askvprašajte people, "Did you donatedarovati moneydenar to charitydobrodelnost recentlypred kratkim?"
170
394000
2000
Ljudi so spraševali: "Ste v zadnjem času darovali denar v dobrodelne namene?"
06:51
and they askvprašajte them, "How happyvesel are you with your life in generalsplošno?"
171
396000
3000
Vprašali so jih tudi: "Kako zadovoljni ste na splošno s svojim življenjem?"
06:54
And we can see what the relationshiprazmerje is betweenmed those two things.
172
399000
2000
In lahko vidimo, v kakšnem odnosu sta ti dve stvari.
06:56
Are they positivelypozitivno correlatedkorelirana? GivingDaje moneydenar makesnaredi you happyvesel.
173
401000
3000
Sta pozitivno povezani? To, da daruješ denar, te osreči.
06:59
Or are they negativelynegativno correlatedkorelirana?
174
404000
2000
Ali sta v negativen odnosu?
07:01
On this mapzemljevid, greenzelena will mean they're positivelypozitivno correlatedkorelirana
175
406000
2000
Na tem zemeljevidu zelena pomeni, da sta v pozitivnem odnosu,
07:03
and redrdeča meanssredstva they're negativelynegativno correlatedkorelirana.
176
408000
3000
rdeča pa pomeni, da sta v negativnem odnosu.
07:06
And you can see, the worldsvet is crazilycrazily greenzelena.
177
411000
2000
Lahko vidite, da je svet nenormalno zelen.
07:08
So in almostskoraj everyvsak countrydržava in the worldsvet
178
413000
2000
Torej so ljudje v skoraj vsaki državi na svetu,
07:10
where we have this datapodatkov,
179
415000
2000
za katero imamo te podatke,
07:12
people who give moneydenar to charitydobrodelnost are happiersrečnejši people
180
417000
2000
če darujejo denar v dobrodelne namene, srečnejši
07:14
that people who don't give moneydenar to charitydobrodelnost.
181
419000
2000
kot tisti, ki tega ne počno.
07:16
I know you're all looking at that redrdeča countrydržava in the middlesredi.
182
421000
3000
Vem, da vsi gledate tole rdečo državo na sredini.
07:19
I would be a jerkkreten and not tell you what it is,
183
424000
2000
Lahko bi bil kreten in vam ne bi povedal, za kaj gre,
07:21
but in factdejstvo, it's CentralOsrednji AfricanAfriške RepublicRepublike.
184
426000
2000
a v bistvu gre za Centralnoafriško republiko.
07:23
You can make up storieszgodbe. Maybe it's differentdrugačen there for some reasonrazlog or anotherdrugo.
185
428000
2000
Lahko napletate razne zgodbe. Lahko gre za take ali drugačne razloge.
07:25
Just belowspodaj that to the right is RwandaRuandi thoughčeprav,
186
430000
2000
Pod njo se nahaja Ruanda,
07:27
whichki is amazinglyneverjetno greenzelena.
187
432000
2000
ki je presenetljivo zelena.
07:29
So almostskoraj everywherepovsod we look
188
434000
2000
Torej skoraj povsod, kamor pogledamo,
07:31
we see that givingdajanje moneydenar away makesnaredi you happiersrečnejši
189
436000
2000
vidimo, da darovanje denarja ljudi bolj osreči,
07:33
than keepingvzdrževanje it for yourselfsami.
190
438000
2000
kot če bi ga imeli le zase.
07:35
What about your work life, whichki is where we spendporabiti all the restpočitek of our time
191
440000
3000
Kaj pa vaša služba, kjer preživite ves preostanek svojega časa,
07:38
when we're not with the people we know.
192
443000
2000
ko niste z ljudmi, ki jih poznate?
07:40
We decidedodločil to infiltrateinfiltrirati some companiespodjetja and do a very similarpodobno thing.
193
445000
3000
Odločili smo se, da bomo šli v nekaj podjetij in poskusili s podobno zadevo.
07:43
So these are salesprodaja teamsekipe in BelgiumBelgija.
194
448000
2000
To so prodajne skupine v Belgiji.
07:45
They work in teamsekipe; they go out and sellprodati to doctorszdravniki
195
450000
2000
Delajo v skupinah; na terenu prodajajo zdravnikom
07:47
and try to get them to buykupiti drugsdroge.
196
452000
2000
in jih prepričujejo, da kupijo zdravila.
07:49
So we can look and see how well they sellprodati things
197
454000
3000
Lahko pogledamo in vidimo, kako dobro prodajajo,
07:52
as a functionfunkcijo of beingbiti a memberčlan of a teamekipa.
198
457000
2000
ker so del skupine.
07:54
Some teamsekipe, we give people on the teamekipa some moneydenar for themselvessami
199
459000
2000
Nekaterim ekipam damo več denarja za lastno porabo
07:56
and say, "SpendPorabili it howeverVendar you want on yourselfsami,"
200
461000
2000
in rečemo: "Potrošite ga zase, kakor hočete,"
07:58
just like we did with the undergradsundergrads in CanadaKanada.
201
463000
2000
tako kot smo naredili s študenti v Kanadi.
08:00
But other teamsekipe we say, "Here'sTukaj je 15 euroevro.
202
465000
2000
Drugim ekipam pa damo 15 evrov
08:02
SpendPorabili it on one of your teammatessotekmovalce this weekteden.
203
467000
2000
in jim naročimo, naj jih ta teden porabijo za druge člane ekipe.
08:04
BuyNakup them something as a giftdarilo or a presentprisotni and give it to them.
204
469000
3000
"Kupite jim kako darilo."
08:07
And then we can see, well now we'vesmo got teamsekipe that spendporabiti on themselvessami
205
472000
3000
Potem lahko vidimo, kaj se zgodi z ekipami, kjer ljudje denar porabijo zase,
08:10
and we'vesmo got these prosocialIvana teamsekipe
206
475000
2000
in s temi drugimi bolj socialnimi ekipami,
08:12
who we give moneydenar to make the teamekipa a little bitbit better.
207
477000
2000
ki imajo denar zato, da izboljšajo delovanje tima.
08:14
The reasonrazlog I have a ridiculoussmešno pinatapinata there
208
479000
2000
Tule imam tole smešno igračko,
08:16
is one of the teamsekipe pooledzbirnega theirnjihovi moneydenar and boughtkupil a pinatapinata,
209
481000
2000
to pa zato, ker je ena od ekip s skupnim denarjem kupila to stvarco,
08:18
and they all got around and smashedrazbil the pinatapinata and all the candysladkarije fellpadla out and things like that.
210
483000
3000
potem so jo skupaj razbili in iz nje so se vsuli bonboni.
08:21
A very sillyneumno, trivialtrivialno thing to do,
211
486000
2000
Zelo neumna, trivialna stvar,
08:23
but think of the differenceRazlika on a teamekipa that didn't do that at all,
212
488000
3000
ampak pomislite na razlike med ekipo, ki ni storila tega,
08:26
that got 15 euroevro, put it in theirnjihovi pocketžep,
213
491000
2000
kjer so ljudje svojih 15 evrov in jih pospravili v žep
08:28
maybe boughtkupil themselvessami a coffeekava,
214
493000
2000
si morda privoščili kavo,
08:30
or teamsekipe that had this prosocialIvana experienceizkušnje
215
495000
2000
ter ekipo, ki je imela to prosocialno izkušnjo,
08:32
where they all bondedvezani togetherskupaj to buykupiti something and do a groupskupina activitydejavnost.
216
497000
3000
ki jih je povezala v skupno aktivnost.
08:35
What we see is that, in factdejstvo, the teamsekipe that are prosocialIvana sellprodati more stuffstvari
217
500000
3000
Vidimo, da so ekipe, ki so bolj prosocialne, uspešnejše pri prodaji
08:38
than the teamsekipe that only got moneydenar for themselvessami.
218
503000
2000
kot tiste, ki spravijo denar zase.
08:40
And one way to think about it
219
505000
2000
Na to lahko gledamo tudi tako:
08:42
is for everyvsak 15 euroevro you give people for themselvessami,
220
507000
2000
za vsakih 15 evrov, ki jih ljudje dobijo zase,
08:44
they put it in theirnjihovi pocketžep, they don't do anything differentdrugačen than they did before.
221
509000
3000
ta denar spravijo v žep in ne spremenijo ničesar.
08:47
You don't get any moneydenar from that.
222
512000
2000
Od tega ni dobička.
08:49
You actuallydejansko loseizgubi moneydenar because it doesn't motivatemotivirati them to performopraviti any better.
223
514000
3000
Pravzaprav je izguba, saj jih denar ne motivira, da bi bolje delali.
08:52
But when you give them 15 euroevro to spendporabiti on theirnjihovi teammatessotekmovalce,
224
517000
2000
Ko pa jim date 15 evrov, da jih porabijo za sodelavce,
08:54
they do so much better on theirnjihovi teamsekipe
225
519000
2000
veliko bolje delajo v ekipi,
08:56
that you actuallydejansko get a hugeogromno winzmaga on investingnaložbe this kindvrste of moneydenar.
226
521000
3000
tako da imate od takega vložka pravzaprav velik dobiček.
08:59
And I realizeuresničiti that you're probablyverjetno thinkingrazmišljanje to yourselvessami,
227
524000
2000
Vem, da si morda mislite,
09:01
this is all fine,
228
526000
2000
to je vse super,
09:03
but there's a contextkontekst that's incrediblyneverjetno importantpomembno for publicjavnost policypolitika
229
528000
2000
ampak v kontekstu javnih politik
09:05
and I can't imaginezamislite it would work there.
230
530000
2000
to ne more delovati.
09:07
And basicallyv bistvu that if he doesn't showshow me that it worksdela here,
231
532000
2000
In če mi ta človek ne dokaže, da deluje tudi tam,
09:09
I don't believe anything he said.
232
534000
2000
mu ne bom verjel niti besedice.
09:11
And I know what you're all thinkingrazmišljanje about are dodgeballmed dvema ognjema teamsekipe.
233
536000
3000
Verjetno razmišljate o igrah z žogo, kjer je treba zadeti nasprotnika.
09:14
(LaughterSmeh)
234
539000
2000
(smeh)
09:16
This was a hugeogromno criticismkritike that we got
235
541000
2000
Kritizirali so nas, češ,
09:18
to say, if you can't showshow it with dodgeballmed dvema ognjema teamsekipe, this is all stupidneumno.
236
543000
3000
če ne deluje pri igrah z žogo, potem je to vse neumnost.
09:21
So we wentšla out and foundnajdemo these dodgeballmed dvema ognjema teamsekipe
237
546000
2000
Zato smo šli iskat take ekipe
09:23
and infiltratedprepojena them.
238
548000
2000
in se infiltrirali vanje.
09:25
And we did the exacttočno sameenako thing as before.
239
550000
2000
Naredili smo isto stvar kot prej.
09:27
So some teamsekipe, we give people on the teamekipa moneydenar, they spendporabiti it on themselvessami.
240
552000
3000
Nekaterim ekipam smo naročili, naj denar potrošijo zase.
09:30
Other teamsekipe, we give them moneydenar
241
555000
2000
Drugim smo ga dali,
09:32
to spendporabiti on theirnjihovi dodgeballmed dvema ognjema teammatessotekmovalce.
242
557000
2000
naj ga potrošijo na druge člane ekipe.
09:34
The teamsekipe that spendporabiti moneydenar on themselvessami
243
559000
2000
Tisti, ki so ga porabili zase,
09:36
are just the sameenako winningzmagovalec percentagesodstotkov as they were before.
244
561000
2000
so imeli enak odstotek zmag kot prej.
09:38
The teamsekipe that we give the moneydenar to spendporabiti on eachvsak other,
245
563000
2000
Tisti, ki so ga porabili za druge,
09:40
they becomepostane differentdrugačen teamsekipe
246
565000
2000
so postali drugačne ekipe
09:42
and, in factdejstvo, they dominateprevladujejo the leagueliga by the time they're doneKončano.
247
567000
2000
in so na koncu ciklusa dominirali v svoji ligi.
09:44
AcrossČez all of these differentdrugačen contextskontekstih --
248
569000
2000
V vseh teh različnih kontekstih...
09:46
your personalosebno life, you work life,
249
571000
2000
v osebnem življenju, na delovnem mestu,
09:48
even sillyneumno things like intramuralnotranji sportsšport --
250
573000
2000
celo pri športih na omejenem igrišču...
09:50
we see spendingporaba on other people has a biggervečje returnvrnitev for you
251
575000
2000
vam trošenje denarja v korist drugih prinese večji dobiček,
09:52
than spendingporaba on yourselfsami.
252
577000
3000
kot če bi ga porabili zase.
09:55
And so I'll just say, I think if you think moneydenar can't buykupiti happinesssreča
253
580000
2000
Zato bom rekel samo: če mislite, da vam denar ne more kupiti sreče,
09:57
you're not spendingporaba it right.
254
582000
2000
ga ne trošite pravilno.
09:59
The implicationposledice is not you should buykupiti this productizdelek insteadnamesto tega of that productizdelek
255
584000
3000
Ne mislim, da bi morali kupiti ta izdelek namesto onega
10:02
and that's the way to make yourselfsami happiersrečnejši.
256
587000
2000
in se tako bolj osrečiti.
10:04
It's in factdejstvo, that you should stop thinkingrazmišljanje
257
589000
2000
Morali bi nehati razmišljati
10:06
about whichki productizdelek to buykupiti for yourselfsami
258
591000
2000
o tem, kaj kupiti zase,
10:08
and try givingdajanje some of it to other people insteadnamesto tega.
259
593000
3000
temveč namesto tega kaj dati drugim.
10:11
And we luckilyna srečo have an opportunitypriložnost for you.
260
596000
3000
In na srečo imate priložnost.
10:14
DonorsChooseDonorsChoose.orgorg is a non-profitneprofitna
261
599000
2000
DonorsChoose.org je neprofitna organizacija
10:16
for mainlypredvsem publicjavnost schoolšola teachersučitelji in low-incomenizkimi dohodki schoolsšole.
262
601000
3000
predvsem za učitelje v javnih šolah z nizkimi dohodki.
10:19
They postpost projectsprojektov,
263
604000
2000
Oni pripravijo projekte,
10:21
so they say, "I want to teachučiti HuckleberryHuckleberry FinnFinn to my classrazred and we don't have the booksknjige,"
264
606000
2000
recimo: "Svojemu razredu bi rad predstavil Huckleberryja Finna, a nimamo knjig."
10:23
or "I want a microscopemikroskopom to teachučiti my studentsštudenti scienceznanost
265
608000
2000
ali: "Potrebujem mikroskop, da bi učil o znanosti,
10:25
and we don't have a microscopemikroskopom."
266
610000
2000
pa ga nimamo."
10:27
You and I can go on and buykupiti it for them.
267
612000
2000
Lahko jim ga kupite.
10:29
The teacheručitelj writespiše you a thank you noteOpomba. The kidsotroci writepiši you a thank you noteOpomba.
268
614000
3000
Učitelj se vam bo zahvalil. Učenci vam bodo hvaležni.
10:32
SometimesVčasih they sendpošlji you picturesslike of them usinguporabo the microscopemikroskopom.
269
617000
2000
Morda vam bodo poslali fotografije, kako uporabljajo mikroskop.
10:34
It's an extraordinaryizredno thing.
270
619000
2000
To je nekaj neverjetnega.
10:36
Go to the websitespletno stran and startZačni yourselfsami on the processproces
271
621000
2000
Pojdite na spletno stran in se pridružite procesu,
10:38
of thinkingrazmišljanje, again, lessmanj about "How can I spendporabiti moneydenar on myselfjaz?"
272
623000
3000
kjer ne boste razmišljali, kako porabiti denar zase,
10:41
and more about "If I've got fivepet dollarsdolarjev or 15 dollarsdolarjev,
273
626000
3000
temveč o tem, kako s petimi ali petnajstimi dolarji
10:44
what can I do to benefitkoristi other people?"
274
629000
2000
pomagati drugim ljudem.
10:46
Because ultimatelykončno when you do that, you'llboš find that you'llboš benefitkoristi yourselfsami much more.
275
631000
3000
Kajti videli boste, da boste s tem veliko bolj koristili sebi.
10:49
Thank you.
276
634000
2000
Hvala.
10:51
(ApplauseAplavz)
277
636000
2000
(aplavz)
Translated by Klavdija Cernilogar
Reviewed by Lenka Tušar

▲Back to top

ABOUT THE SPEAKER
Michael Norton - Social science researcher
Through clever studies, Michael Norton studies how we feel about what we buy and spend.

Why you should listen

Michael I. Norton is a professor of business administration in the marketing unit at the Harvard Business School. He holds a B.A. in Psychology and English from Williams and a Ph.D. in Psychology from Princeton. Prior to joining HBS, Professor Norton was a Fellow at the MIT Media Lab and MIT’s Sloan School of Management. His work has been published in a number of leading academic journals, including Science, the Journal of Personality and Social Psychology, Psychological Science, and the Annual Review of Psychology, and has been covered in media outlets such as the Economist, the Financial Times, the New York Times, the Wall Street Journal, and the Washington Post.

His research has twice been featured in the New York Times Magazine Year in Ideas issue, in 2007 (Ambiguity Promotes Liking) and 2009 (The Counterfeit Self). His “The IKEA Effect: When Labor Leads to Love” was featured in Harvard Business Review‘s Breakthrough Ideas for 2009.

More profile about the speaker
Michael Norton | Speaker | TED.com

Data provided by TED.

This site was created in May 2015 and the last update was on January 12, 2020. It will no longer be updated.

We are currently creating a new site called "eng.lish.video" and would be grateful if you could access it.

If you have any questions or suggestions, please feel free to write comments in your language on the contact form.

Privacy Policy

Developer's Blog

Buy Me A Coffee