ABOUT THE SPEAKER
Erin Marie Saltman - Policy researcher
Dr. Erin Marie Saltman manages Facebook's counterterrorism and counter-extremism policy work for Europe, the Middle East and Africa.

Why you should listen

Dr. Erin Marie Saltman's background and expertise includes both Far Right and Islamist extremist processes of radicalization within a range of regional and socio-political contexts. Her research and publications have focused on the evolving nature of online extremism and terrorismgender dynamics within violent extremist organizations and youth radicalization. Saltman has previously held senior research positions at Quilliam Foundation and the Institute for Strategic Dialogue, where she managed international programs. She has also worked with local activists, artists and techies to challenge violent extremism.

As Facebook's Counterterrorism Policy Manager based in London, Saltman regularly speaks with both governments and NGOs on issues related to how Facebook counters terrorism and violent extremism. She has also helped establish the Global Internet Forum to Counter Terrorism, bringing together leading industry partners (Facebook, Google, Microsoft and Twitter) with smaller startups and tech companies to create cross-platform knowledge sharing, technology solutions and research. 

Saltman remains a Research Fellow at the Institute for Strategic Dialogue. She is a graduate of Columbia University (BA) and University College London (MA and PhD). View her articles and publications here.

More profile about the speaker
Erin Marie Saltman | Speaker | TED.com
TEDxGhent

Erin Marie Saltman: How young people join violent extremist groups -- and how to stop them

艾琳·玛利·萨特曼: 年轻人怎么会加入暴力的极端团体——以及怎样阻止他们

Filmed:
1,214,427 views

恐怖主义者和极端主义者并不都是天生暴力的反社会者——他们是在一个不规则的过程中被故意招募并变得激进。艾琳·玛利·萨特曼讨论了导致人们加入极端团体的推动和拉回因素,并解释了预防和反击激进过程的新方法。
- Policy researcher
Dr. Erin Marie Saltman manages Facebook's counterterrorism and counter-extremism policy work for Europe, the Middle East and Africa. Full bio

Double-click the English transcript below to play the video.

00:12
So in 2011, I altered改变 my name名称
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在2011年,我为了参加
在匈牙利的极右青年营而改了名字。
00:16
so that I could participate参加
in Far Right youth青年 camp in Hungary匈牙利.
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00:20
I was doing a PhD博士 looking at
youth青年 political政治 socialization社会化 --
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我当时正在做一个
青年政治社交的博士研究——
为什么年轻人正在
后共产主义的环境下
00:25
why young年轻 people were developing发展
political政治 ideologies意识形态
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发展出政治思想体系。
00:28
in a post-communist后共产主义 setting设置,
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然后我看到许多
同我谈话的年轻人
00:30
and I saw that a lot
of young年轻 people I was talking to
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在加入极右营,
00:33
were joining加盟 the Far Right,
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而这使我感到很震惊。
00:35
and this was astounding惊人 to me.
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所以我想要参与这个青年营
00:37
So I wanted to enroll注册 in this youth青年 camp
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来更好地理解
人们为什么加入它。
00:39
to get a better understanding理解
of why people were joining加盟.
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一个同事帮我注册了,
00:42
So a colleague同事 enrolled就读 me,
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而我的姓听起来有点太像犹太人。
00:44
and my last name名称 sounds声音
a little bit too Jewish犹太.
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00:47
So Erin艾琳 got turned转身 into Ir红外éna,
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也就是艾琳被改成了艾伦娜,
而萨特曼被改成了梭斯,
00:50
and Saltman萨尔特曼 got turned转身 into Sós,
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也就是匈牙利语中的“咸”的意思。
00:52
which哪一个 means手段 "salty" in Hungarian匈牙利.
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而在匈牙利语中,你的姓在前面
00:55
And in Hungarian匈牙利,
your last name名称 goes first,
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所以我的代号变成了
“咸咸的艾伦娜”,
00:57
so my James詹姆士 Bond name名称
turned转身 into "Salty Irena伊莲娜,"
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这是我不会自然而然
选给自己的名字。
01:02
which哪一个 is not something
I would have naturally自然 chosen选择 for myself.
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01:06
But going to this camp,
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但是参加这个营的时候,
我更震惊地意识到
它其实真的挺有趣的。
01:08
I was further进一步 shocked吃惊 to realize实现
that it was actually其实 really fun开玩笑.
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01:13
They talked very little about politics政治.
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他们很少谈论政治,
大部分时间是学习骑马,
01:15
It was mostly大多 learning学习 how to ride horses马匹,
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射箭,
01:18
shooting射击 a bow and arrow箭头,
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晚上演奏音乐,
01:20
live生活 music音乐 at night,
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有免费的食物和酒精饮料,
01:22
free自由 food餐饮 and alcohol,
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以及一些气枪打靶练习,
01:24
also some air-gun气枪 target目标 practice实践
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用主流政治家的脸当靶子。
01:26
using运用 mainstream主流 politicians'政治家
faces面孔 as targets目标.
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而这看上去像一个非常
友好的、包容的团体,
01:30
And this seemed似乎 like a very,
actually其实, friendly友善, inclusive包括的 group
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直到你开始谈到或提起
任何有关罗马尼亚人、
01:34
until直到 you started开始 talking or mentioning
anything to do with the Roma罗马 population人口,
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犹太人、或是移民的话题,
01:39
Jewish犹太 people or immigrants移民,
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然后谈话就会很快变得充满仇恨。
01:42
and then the discourse演讲 would become成为
very hate-based基于仇恨 very quickly很快.
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01:46
So it led me into my work now,
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于是这就引导我开始了现在的工作,
也就是提出这个问题,
01:49
where we pose提出 the question,
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“人们为什么加入暴力的极端运动,
01:52
"Why do people join加入
violent暴力 extremist极端主义 movements运动,
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而我们怎么去有效地反击这个过程?“
01:55
and how do we effectively有效
counter计数器 these processes流程?"
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01:58
In the aftermath后果 of horrible可怕
atrocities暴行 and attacks攻击
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比利时、法国等地区
还在骇人听闻的
暴行和袭击的余悸中,
但是在世界各地
02:01
in places地方 like Belgium比利时, France法国,
but all over the world世界,
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有时候我们更容易认为
02:05
sometimes有时 it's easier更轻松 for us to think,
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“这些肯定是反社会人物,
02:07
"Well, these must必须 be sociopaths反社会,
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这些肯定是天生暴力的人。
02:09
these must必须 be naturally自然
violent暴力 individuals个人.
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他们从小接受的教育肯定有问题。“
02:12
They must必须 have something wrong错误
with their upbringing教养."
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真正的让人惋惜的是,
02:14
And what's really tragic悲惨
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02:16
is that oftentimes通常情况下 there's no one profile轮廓.
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很多时候它没有一个绝对的答案。
02:19
Many许多 people come
from educated博学 backgrounds背景,
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很多人都受过教育,
有着不同的社会经济背景,
02:22
different不同 socioeconomic社会经济 backgrounds背景,
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不同年龄的男人和女人,
02:24
men男人 and women妇女, different不同 ages年龄,
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有些有家庭,有些单身。
02:27
some with families家庭, some single.
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为什么要这么做?
他们受了什么诱惑?
02:29
So why? What is this allure引诱?
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而这就是我想要和你们讨论的,
02:32
And this is what
I want to talk you through通过,
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以及我们怎样在现代挑战这件事。
02:34
as well as how do we
challenge挑战 this in a modern现代 era时代?
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02:38
We do know, through通过 research研究,
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我们通过研究知道,
有很多不同的东西
02:40
that there are quite相当 a number
of different不同 things
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影响着一个人变得激进的过程,
02:42
that affect影响 somebody's某人的
process处理 of radicalization激进,
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而我们把这些分类为
推动和拉回因素。
02:45
and we categorize分类 these
into push and pull factors因素.
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这些因素在极右、新纳粹团体,甚至是
02:48
And these are pretty漂亮 much similar类似
for Far Right, neo-Nazi新纳粹 groups
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穆斯林极端和
恐怖团体中都差不多。
02:52
all the way to Islamist伊斯兰 extremist极端主义
and terrorist恐怖分子 groups.
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02:55
And push factors因素 are basically基本上
what makes品牌 you vulnerable弱势
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而推动因素让你更容易
受激进过程的影响,
02:59
to a process处理 of radicalization激进,
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更容易去加入
一个暴力的极端团体
03:01
to joining加盟 a violent暴力 extremist极端主义 group.
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而这些可以是很多不同的事情,
03:03
And these can be
a lot of different不同 things,
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但粗略来说就是,疏远感,孤立感,
03:05
but roughly大致, a sense of alienation异化,
a sense of isolation隔离,
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质疑你自己的身份
03:09
questioning疑问 your own拥有 identity身分,
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但同时感到你所属的群体
正在受到攻击,
03:11
but also feeling感觉 that your in-group在组
is under attack攻击,
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而你的群体可能基于
一个国籍或是一个种族
03:14
and your in group might威力 be based基于
on a nationality国籍 or an ethnicity种族
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或是一个宗教,
03:18
or a religion宗教,
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以及感到你周围更大的权力
没有提供任何帮助。
03:19
and feeling感觉 that larger powers权力 around you
are doing nothing to help.
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03:24
Now, push factors因素 alone单独
do not make you a violent暴力 extremist极端主义,
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仅仅是推动因素不会把你
变成一个暴力的极端主义者,
因为如果那是事实,
03:27
because if that were the fact事实,
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那些相同的因素也应该适用于
像是罗马尼亚人的群体,
03:28
those same相同 factors因素 would go
towards a group like the Roma罗马 population人口,
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而他们并不是一个暴力群体。
03:32
and they're not
a violently猛烈 mobilized动员 group.
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那么我们需要看一下拉回因素。
03:35
So we have to look at the pull factors因素.
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这些暴力的极端组织提供了什么
03:37
What are these violent暴力
extremist极端主义 organizations组织 offering
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别的团体没有提供的呢?
03:40
that other groups are not offering?
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通常是非常积极的东西,
03:42
And actually其实, this is usually平时
very positive things,
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看上去非常能赋予权力的东西,
03:45
very seemingly似乎 empowering授权 things,
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像是兄弟情谊和姐妹情谊
03:47
such这样 as brotherhood手足情谊 and sisterhood姐妹
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一种归属感,
03:49
and a sense of belonging属于,
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以及给人一个精神目标,
03:51
as well as giving somebody
a spiritual精神 purpose目的,
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一个神圣的目标来
建造一个乌托邦社会,
03:54
a divine神圣 purpose目的
to build建立 a utopian乌托邦 society社会
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如果他们的目标可以被实现的话,
03:57
if their goals目标 can be met会见,
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但还有一种自主感和冒险感。
03:59
but also a sense of empowerment权力
and adventure冒险.
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当我们想到国外恐怖主义的斗争者时,
04:02
When we look
at foreign国外 terrorist恐怖分子 fighters战士,
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我们看到了沙漠中
匆匆赶路的年轻人,
04:04
we see young年轻 men男人
with the wind in their hair头发
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而女人走过去加入他们,
04:07
out in the desert沙漠
and women妇女 going to join加入 them
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然后在夕阳中举行婚礼。
04:09
to have nuptials婚礼 out in the sunset日落.
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这很浪漫,而你会变成一个英雄,
04:12
It's very romantic浪漫, and you become成为 a hero英雄.
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对男人和女人来说
这就是他们被许诺的东西。
04:16
For both men男人 and women妇女,
that's the propaganda宣传 being存在 given特定.
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04:19
So what extremist极端主义 groups are very good at
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极端团体非常善于
把一个非常复杂、
令人困惑且琐碎的世界
04:22
is taking服用 a very complicated复杂,
confusing扑朔迷离, nuanced细致入微 world世界
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简化为一个只有黑和白,
04:27
and simplifying简化 that world世界
into black黑色 and white白色,
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好和坏的世界。
04:30
good and evil邪恶.
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而你成为了好的,
04:31
And you become成为 what is good,
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04:33
challenging具有挑战性的 what is evil邪恶.
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挑战着坏的事物。
04:36
So I want to talk a little bit
about ISIS伊斯兰国, DaeshDaesh,
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那么我想稍微谈一谈伊斯兰国,
因为他们通过许多宣传材料和策略
04:40
because they have been a game游戏 changer
in how we look at these processes流程,
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改变了我们是怎样看待这些过程的。
04:44
and through通过 a lot of the material材料
and their tactics策略.
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他们几乎相当于一个现代运动。
04:48
They're very much a modern现代 movement运动.
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04:50
One of the aspects方面 is the internet互联网
and the usage用法 of social社会 media媒体,
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其中一个方面就是
网络和社交媒体的使用,
因为我们都在推特头条
和砍头视频里见过。
04:55
as we've我们已经 all seen看到 in headlines新闻头条
tweeting啁啾 and videos视频 of beheadings斩首.
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但是单纯使用网络不会使你变得激进。
04:59
But the internet互联网 alone单独
does not radicalize激进 you.
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网络是一个工具,
05:02
The internet互联网 is a tool工具.
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你不会上网买鞋子,
05:03
You don't go online线上 shopping购物 for shoes
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然后突然变成了一个伊斯兰圣徒。
05:05
and accidentally偶然 become成为 a jihadist圣战.
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05:07
However然而, what the Internet互联网
does do is it is a catalyst催化剂.
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然而,网络的作用是催化剂。
它提供其它地方不存在的
05:11
It provides提供 tools工具 and scale规模 and rapidity迅速
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工具,规模和速度。
05:15
that doesn't exist存在 elsewhere别处.
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而对于伊斯兰国,突然之间
05:16
And with ISIS伊斯兰国, all of a sudden突然,
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这个披着斗篷、黑暗的圣徒形象
突然为我们改变了。
05:19
this idea理念 of a cloaked隐形, dark黑暗 figure数字
of a jihadist圣战 changed for us.
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突然之间,我们在他们的厨房里,
05:24
All of a sudden突然,
we were in their kitchens厨房.
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看到了他们晚饭吃什么。
05:26
We saw what they were eating for dinner晚餐.
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他们在发微博。
05:28
They were tweeting啁啾.
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我们看到外国的恐怖分子
用他们自己的语言发微博。
05:29
We had foreign国外 terrorist恐怖分子 fighters战士
tweeting啁啾 in their own拥有 languages语言.
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我们看到女人们公开谈论她们的婚礼,
05:33
We had women妇女 going out there
talking about their wedding婚礼 day,
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她们孩子的出生。
05:36
about the births出生 of their children孩子.
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我们有突然间有了游戏文化,
05:37
We had gaming赌博 culture文化, all of a sudden突然,
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然还提到了侠盗飞车。
05:39
and references引用
to Grand盛大 Theft盗窃 Auto汽车 being存在 made制作.
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05:43
So all of a sudden突然, they were homey家常.
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突然之间,他们变得普通了。
他们变成了人类。
05:45
They became成为 human人的.
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而问题是,为了应对这种情况,
05:47
And the problem问题
is that trying to counter计数器 it,
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许多政府和社交媒体公司
05:49
lots of governments政府
and social社会 media媒体 companies公司
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都试图进行审查。
05:51
just tried试着 to censor审查.
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我们怎样去掉恐怖主义内容?
05:52
How do we get rid摆脱 of terrorist恐怖分子 content内容?
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然后它变成了一个猫捉老鼠的游戏,
05:54
And it became成为 a cat-and-mouse猫和老鼠 game游戏
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我们会看到账号被封杀,
然后它们只卷土重来,
05:56
where we would see accounts账户 taken采取 down
and they'd他们会 just come back up,
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有着第25个账号的人的傲慢
05:59
and an arrogance傲慢 around somebody
having a 25th account帐户
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以及被散播到各处的资料。
06:02
and material材料 that was
disseminated传播 everywhere到处.
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但是我们也看到了
一个危险的趋势——
06:06
But we also saw a dangerous危险 trend趋势 --
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暴力的极端主义者
也知道社交媒体的规则和管理方法。
06:08
violent暴力 extremists极端分子 know the rules规则
and regulations法规 of social社会 media媒体, too.
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所以我们会看到一个平淡的招募对话
06:13
So we would see a banal平庸
conversation会话 with a recruiter招聘
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在一个主流平台上开始,
06:17
start开始 on a mainstream主流 platform平台,
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而当那个对话
06:19
and at the point
at which哪一个 that conversation会话
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就要变得违法时,
06:21
was going to become成为 illegal非法,
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他们会跳到一个
更小的,更疏于管理的
06:22
they would jump to a smaller,
less regulated调控,
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加密的平台。
06:25
more encrypted加密 platform平台.
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所以突然之间,我们跟踪不到
那个对话去了哪里。
06:26
So all of a sudden突然, we couldn't不能
track跟踪 where that conversation会话 went.
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那么这是审查制度的一个问题,
06:30
So this is a problem问题 with censorship审查,
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也就是为什么我们需要
开发审查制度的替代品。
06:32
which哪一个 is why we need to develop发展
alternatives备择方案 to censorship审查.
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06:36
ISIS伊斯兰国 is also a game-changer改变游戏规则
because it's state-building国家建设.
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伊斯兰国也是一个游戏改变者,
因为它建造了一个国家。
它不只是招募战斗者,
06:39
It's not just recruiting招聘 combatants战斗;
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它还试着建造一个国家。
06:41
it's trying to build建立 a state.
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而这意味着突然之间,
06:43
And what that means手段 is all of a sudden突然,
140
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你的招募模式变得更加宽泛了。
06:45
your recruitment招聘 model模型 is much more broad广阔.
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你不仅仅试着找斗士——
06:47
You're not just trying to get fighters战士 --
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现在你需要建筑师、工程师、
会计、黑客、和女人。
06:49
now you need architects建筑师, engineers工程师,
accountants会计师, hackers黑客 and women妇女.
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我们其实已经看到了
在过去的24,尤其是12个月里,
06:53
We've我们已经 actually其实 seen看到
a huge巨大 increase增加 of women妇女 going
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加入他们的女性数量急剧增加。
06:56
in the last 24, but especially特别 12 months个月.
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有些国家里,目前4个加入的人中
06:59
Some countries国家, one in four
of the people going over to join加入
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就有1个是女性。
07:02
are now women妇女.
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这从本质上改变了
07:03
And so, this really changes变化
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和我们一起试着反抗这个过程的人。
07:05
who we're trying to counter计数器
this process处理 with.
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07:08
Now, not all doom厄运 and gloom愁云.
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但是,还有希望。
那么接下来我想
谈一些积极的事情,
07:10
So the rest休息 I'd like to talk about
some of the positive things
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以及试着预防并反击
暴力的极端主义的新方法。
07:13
and the new innovation革新 in trying
to prevent避免 and counter计数器 violent暴力 extremism极端主义.
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预防和反击很不一样,
07:17
Preventing预防 is very different不同
than countering反制,
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而事实上,你可以用
医学概念来思考它。
07:19
and actually其实, you can think of it
in medical terms条款.
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那么预防性药物就是
07:22
So preventative预防 medicine医学 is,
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我们怎么利用它来让你对这个激进过程
07:24
how do we make it
so you are naturally自然 resilient弹性
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存在天然的抵抗力。
07:27
to this process处理 of radicalization激进,
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然而如果某些人已然表现出了
07:30
whereas that is going to be different不同
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属于一个暴力的极端主义意识形态,
07:31
if somebody is already已经 showing展示
a symptom症状 or a sign标志
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情况就不同了。
07:34
of belonging属于 to a violent暴力
extremist极端主义 ideology思想.
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07:37
And so in preventative预防 measures措施,
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所以在预防性方法中,
我们讨论的更多是很宽泛的群体,
07:39
we're talking more
about really broad广阔 groups of people
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让他们了解各种不同的意识形态,
07:41
and exposure曝光 to ideas思路
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让他们对形成抵抗力。
07:43
to make them resilient弹性.
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然而如果某些人
07:45
Whereas it's very different不同
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已经开始提问并同意网上的
某些观点,情况就不同了。
07:46
if somebody is starting开始 to question
and agree同意 with certain某些 things online线上,
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如果某些人已经有了一个万字纹身,
而且在一个群体中根深蒂固,
07:50
and it's also very different不同
if somebody already已经 has a swastika tattoo
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情况也变得不一样了。
07:54
and is very much embedded嵌入式 within a group.
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你怎么触动他们呢?
07:56
How do you reach达到 them?
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07:58
So I'd like to go through通过 three examples例子
of each one of those levels水平
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那么我想要解读一下
关于这每一个阶段的三个例子,
并且和你们谈论
08:02
and talk you through通过
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一些新的鼓励人们参与的方法。
08:03
what some of the new ways方法
of engaging with people are becoming变得.
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08:07
One is "Extreme极端 Dialogue对话,"
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其一就是“极端对话”,
这是一个我们参与发展的教育项目。
08:08
and it's an educational教育性 program程序
that we helped帮助 develop发展.
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这个项目来自加拿大,
08:11
This one is from Canada加拿大,
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目的是在一个教室环境中通过讲故事
08:14
and it's meant意味着 to create创建 dialogues对话
within a classroom课堂 setting设置,
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创造对话。
08:18
using运用 storytelling评书,
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因为暴力的极端主义
可以是非常难以解释的,
08:19
because violent暴力 extremism极端主义
can be very hard to try to explain说明,
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尤其是对于年轻人来说。
08:23
especially特别 to younger更年轻 individuals个人.
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08:25
So we have a network网络 of former前任的 extremists极端分子
and survivors幸存者 of extremism极端主义
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我们有一个前极端主义者
和极端主义下的幸存者的关系网,
他们通过视频和设计教室提问
来讲述自己的故事,
08:29
that tell their stories故事 through通过 video视频
and create创建 question-giving问题,给 to classrooms教室,
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来开始一个有关这个话题的谈话。
08:33
to start开始 a conversation会话 about the topic话题.
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这两个例子影响了克里斯蒂安,
08:35
These two examples例子 show显示 Christianne克里斯蒂安,
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她失去了她的儿子,
08:38
who lost丢失 her son儿子,
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他变得激进,并为伊斯兰国战斗至死。
08:39
who radicalized激进 and died死亡
fighting战斗 for ISIS伊斯兰国,
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还有丹尼尔,一个前新纳粹份子,
08:41
and Daniel丹尼尔 is a former前任的 neo-Nazi新纳粹
186
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他曾是一个极度暴力的新纳粹。
08:43
who was an extremely非常 violent暴力 neo-Nazi新纳粹,
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2358
而他们对于自己的生活和处境
提出了问题并感到了后悔,
08:45
and they pose提出 questions问题 about their lives生活
and where they're at and regret后悔,
188
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而且强制一个教室来对此展开对话。
08:50
and force a classroom课堂
to have a dialogue对话 around it.
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08:53
Now, looking at that middle中间 range范围
of individuals个人,
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看到了个人的一段人生,
事实上,我们感到需要
很多公民的社会声音。
08:56
actually其实, we need a lot
of civil国内 society社会 voices声音.
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怎么去和正在网上搜索信息,
08:58
How do you interact相互作用 with people
that are looking for information信息 online线上,
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3445
玩弄意识形态,
09:02
that are starting开始 to toy玩具 with an ideology思想,
193
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搜索着身份认同问题的人沟通呢?
09:04
that are doing those searching搜索
identity身分 questions问题?
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我们怎么为那些人提供替代内容呢?
09:07
How do we provide提供 alternatives备择方案 for that?
195
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09:09
And that's when we combine结合
large groups of civil国内 society社会 voices声音
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而这时我们就把
大群的公民社会声音
同创新者、技术人员,
应用程序开发者、艺术家、戏剧家相结合,
09:13
with creatives创意, techies技术人员,
app应用 developers开发商, artists艺术家, comedians喜剧演员,
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而且我们可以创造非常详细的内容,
09:17
and we can create创建 really specified规定 content内容
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而且可以在网上
散布给有战略眼光的观众。
09:20
and actually其实, online线上, disseminate传播 it
to very strategic战略 audiences观众.
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一个例子是录制一个讽刺视频,
09:24
So one example would be
creating创建 a satirical讽刺 video视频
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其内容是嘲笑伊斯兰恐惧症,
09:27
which哪一个 makes品牌 fun开玩笑 of Islamophobia伊斯兰恐惧症,
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然后把目标群体瞄准15-20岁,
09:30
and targeting针对 it
to 15- to 20-year-olds- 年的孩子 online线上
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对白人至上音乐有兴趣
09:34
that have an interest利益 in white白色 power功率 music音乐
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生活在曼切斯特的在线用户。
09:36
and live生活 specifically特别 in Manchester曼彻斯特.
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我们可以通过这些营销工具
做到非常有针对性,
09:38
We can use these marketing营销 tools工具
to be very specific具体,
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这样一来我们知道什么时候
有人在浏览、播放
09:42
so that we know
when somebody's某人的 viewing观看, watching观看
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并参与内容互动。
09:44
and engaging with that content内容,
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我指的不是普通大众,
这不是我或者你——
09:46
it's not just the average平均 person,
it's not me or you --
208
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而是一个很特殊的,
我们想要针对的一个群体。
09:48
it's a very specific具体 audience听众
that we are looking to engage从事 with.
209
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3107
09:52
Even more downstream下游, we developed发达
a pilot飞行员 program程序 called "One to One,"
210
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在项目的下游,我们还开发了
一个叫做“一对一”的试验方案。
我们让前极端主义者
09:56
where we took former前任的 extremists极端分子
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直接和一组标记过的新纳粹
还有伊斯兰教极端主义者
09:58
and we had them reach达到 out directly
to a group of labeled标记 neofascistsneofascists
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进行交流,
10:02
as well as Islamist伊斯兰 extremists极端分子,
213
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并且直接把信息通过Facebook的
聊天工具发到他们的收件箱里,说,
10:04
and put direct直接 messages消息 through通过 FacebookFacebook的
Messenger信使 into their inbox收件箱, saying,
214
592536
3815
“嘿,我看到你在做什么了。
我曾经也是那样,
10:08
"Hey, I see where you're going.
I've been there.
215
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如果你想谈一谈的话,随时找我。”
10:10
If you want to talk, I'm here."
216
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我们预计到这种沟通会带来死亡威胁。
10:12
Now, we kind of expected预期 death死亡 threats威胁
from this sort分类 of interaction相互作用.
217
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一个前新纳粹份子跟你打招呼
是有些令人惊慌的。
10:15
It's a little alarming惊人 to have
a former前任的 neo-Nazi新纳粹 say, "Hey, how are you?"
218
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但事实上,我们发现大约60%
10:19
But actually其实, we found发现
that around 60 percent百分
219
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2207
被接触的人回复了,
10:22
of the people reached到达 out to responded回应,
220
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而其中又有大约60%
有持续性的参与,
10:24
and of that, around another另一个 60 percent百分
had sustained持续 engagement订婚,
221
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意味着他们在和最难以接触的人
10:28
meaning含义 that they were
having conversations对话
222
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谈论他们正在经历的事情,
10:30
with the hardest最难 people to reach达到
about what they were going through通过,
223
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种下怀疑的种子,
10:34
planting种植 seeds种子 of doubt怀疑
224
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并提供给他们替代话题,
10:35
and giving them alternatives备择方案
for talking about these subjects主题,
225
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那真的很重要。
10:38
and that's really important重要.
226
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10:41
So what we're trying to do
227
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我们在尝试
开诚布公的谈论意想不到的部分。
10:43
is actually其实 bring带来
unlikely不会 sectors行业 to the table.
228
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我们有世界各地优秀的活动家,
10:46
We have amazing惊人 activists活动家
all over the world世界,
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但很多时候,
他们的消息不是策略性的,
10:48
but oftentimes通常情况下,
their messages消息 are not strategic战略
230
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或者他们并不能真正接触
他们想接触的人群。
10:50
or they don't actually其实 reach达到
the audiences观众 they want to reach达到.
231
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所以我们与前极端分子的关系网合作,
10:53
So we work with networks网络
of former前任的 extremists极端分子.
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我们与世界各地的年轻人关系网合作。
10:56
We work with networks网络 of young年轻 people
in different不同 parts部分 of the world世界.
233
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3429
我们与艺术家、创意人士和营销专家
10:59
And we work with them
to bring带来 the tech高科技 sector扇形 to the table
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一起谈论技术部分的问题,
11:02
with artists艺术家 and creatives创意
and marketing营销 expertise专门知识
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这样我们就能共同应对
更强大、更具挑战性的
11:05
so that we can actually其实 have
a more robust强大的 and challenging具有挑战性的 of extremism极端主义
236
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极端主义。
11:10
that works作品 together一起.
237
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11:12
So I would say
that if you are in the audience听众
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我认为如果你在观众席中,
而且你恰巧是一名平面设计师,
11:14
and you happen发生 to be a graphic图像 designer设计师,
239
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2699
或者诗人,市场专家,
11:17
a poet诗人, a marketing营销 expert专家,
240
665401
2182
公关人员,
11:19
somebody that works作品 in PRPR,
241
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1909
喜剧演员——
11:21
a comedian喜剧演员 --
242
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你可能不觉得这是你的领域,
11:22
you might威力 not think
that this is your sector扇形,
243
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2151
但事实上,你现在所有的技巧
11:25
but actually其实, the skills技能
that you have right now
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可能恰恰是我们需要用来
11:27
might威力 be exactly究竟 what is needed需要
245
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2003
有效的对抗极端主义的。
11:29
to help challenge挑战 extremism极端主义 effectively有效.
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谢谢。
11:32
Thank you.
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(掌声)
11:33
(Applause掌声)
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Translated by Jessica Chen
Reviewed by Jiawei Ni

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ABOUT THE SPEAKER
Erin Marie Saltman - Policy researcher
Dr. Erin Marie Saltman manages Facebook's counterterrorism and counter-extremism policy work for Europe, the Middle East and Africa.

Why you should listen

Dr. Erin Marie Saltman's background and expertise includes both Far Right and Islamist extremist processes of radicalization within a range of regional and socio-political contexts. Her research and publications have focused on the evolving nature of online extremism and terrorismgender dynamics within violent extremist organizations and youth radicalization. Saltman has previously held senior research positions at Quilliam Foundation and the Institute for Strategic Dialogue, where she managed international programs. She has also worked with local activists, artists and techies to challenge violent extremism.

As Facebook's Counterterrorism Policy Manager based in London, Saltman regularly speaks with both governments and NGOs on issues related to how Facebook counters terrorism and violent extremism. She has also helped establish the Global Internet Forum to Counter Terrorism, bringing together leading industry partners (Facebook, Google, Microsoft and Twitter) with smaller startups and tech companies to create cross-platform knowledge sharing, technology solutions and research. 

Saltman remains a Research Fellow at the Institute for Strategic Dialogue. She is a graduate of Columbia University (BA) and University College London (MA and PhD). View her articles and publications here.

More profile about the speaker
Erin Marie Saltman | Speaker | TED.com

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