TEDGlobal 2011
Julian Treasure: 5 ways to listen better
Julian Treasure: 5 menyra per te degjuar me mire
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Ne boten tone te zhurmshme, thote eksperti i tingujve Julian Treasure, "Ne jemi duke humbur degjimin tone." Ne kete fjalim te shkurter, magjepses, Treasure ndan pese menyrat per ri - akordimin e vesheve per nje degjim me te vetedijshem.
Julian Treasure - Sound consultant
Julian Treasure studies sound and advises businesses on how best to use it. Full bio
Julian Treasure studies sound and advises businesses on how best to use it. Full bio
Double-click the English transcript below to play the video.
00:15
We are losing our listening.
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Ne jemi duke humbur degjimin tone.
00:18
We spend roughly 60 percent of our communication time listening,
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Ne shpenzojme afersisht 60 perqind te kohes se komunikimit duke degjuar,
00:22
but we're not very good at it.
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por ne nuk e bejme shume te mire ate.
00:24
We retain just 25 percent of what we hear.
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Ne ruajme vetem 25 perqind te asaj qe degjojme.
00:26
Now not you, not this talk,
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Nuk jeni ju, nuk eshte ky fjalim,
00:28
but that is generally true.
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por kjo eshte nje e vertete pergjithesuese.
00:30
Let's define listening
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Le te perkufizojme te degjuaren
00:32
as making meaning from sound.
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sikur i japim kuptim tingullit.
00:34
It's a mental process,
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Eshte nje proces mendor,
00:36
and it's a process of extraction.
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dhe eshte nje proces ekstraktimi.
00:38
We use some pretty cool techniques to do this.
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Ne perdorim disa teknika te mira per ta bere kete.
00:40
One of them is pattern recognition.
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Njera prej tyre eshte njohja e struktures.
00:42
(Crowd Noise) So in a cocktail party like this,
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(Zhurme Turme) Keshtu qe ne nje feste kokteji si kjo,
00:45
if I say, "David, Sara, pay attention,"
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nese une them, "David, Sara, kushtoji vemendje,"
00:47
some of you just sat up.
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disa nga ju do te qendrojne te ngrire.
00:49
We recognize patterns
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Ne i njohim modelet
00:51
to distinguish noise from signal,
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per te vecuar zhurmen nga sinjalet,
00:53
and especially our name.
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dhe ne vecanti emrat tane.
00:55
Differencing is another technique we use.
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Te diferencuarit eshte nje teknike tjeter qe ne perdorim.
00:57
If I left this pink noise on for more than a couple of minutes,
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Nese e le te vazhdoje kete zhurme roze per me shume se disa minuta,
01:00
you would literally cease to hear it.
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ju do te pushoni vertet se degjuari ate.
01:02
We listen to differences,
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Ne i degjojme dallimet,
01:04
we discount sounds that remain the same.
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ne i zbresim tingullin qe mbetet i njejte.
01:07
And then there is a whole range of filters.
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Dhe me pas atje eshte nje game e tere filtrash.
01:10
These filters take us from all sound
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Keto filtra na marrin prej te gjithe ketyre tingujve
01:13
down to what we pay attention to.
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rreth asaj qe duhet ti kushtojme vemendje.
01:15
Most people are entirely unconscious
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Shume njerez jane krejt te pavetedijshem
01:17
of these filters.
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per keto filtra.
01:19
But they actually create our reality in a way,
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Por ne te vertete ato krijojne realitetin tone ne nje menyre,
01:22
because they tell us what we're paying attention to right now.
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sepse ato na tregojne qe jemi duke i kushtuar vemendje tashme.
01:25
Give you one example of that:
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Do ju jap nje shembull te kesaj:
01:27
Intention is very important in sound, in listening.
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Qellimi eshte shume i rendesishem tek tingujt, tek te degjuarit.
01:30
When I married my wife,
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Kur une u martova me gruan time,
01:32
I promised her that I would listen to her every day
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une i premtova asaj qe do ta degjoja cdo dite
01:34
as if for the first time.
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sikur te ishte hera e pare.
01:36
Now that's something I fall short of on a daily basis.
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Tani, s'e mbaj dot kete premtim cdo dite.
01:39
(Laughter)
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(Te qeshura)
01:41
But it's a great intention to have in a relationship.
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Por eshte nje qellim i madh per te patur ne nje lidhje.
01:44
But that's not all.
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Por kjo nuk eshte e gjitha.
01:46
Sound places us in space and in time.
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Tingulli na vendos ne hapesire dhe ne kohe.
01:49
If you close your eyes right now in this room,
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Nese ju mbyllni syte tani ne kete dhome,
01:52
you're aware of the size of the room
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ju jeni te vetedijshem per madhesine e dhomes
01:54
from the reverberation
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nga jehona
01:56
and the bouncing of the sound off the surfaces.
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dhe zerat qe reflektohen nga siperfaqet.
01:58
And you're aware of how many people are around you
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Dhe jeni te vetedijshem per sasine e njerezve qe jane rreth jush,
02:00
because of the micro-noises you're receiving.
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per shkak te mikro - zhurmave qe jeni duke marre.
02:03
And sound places us in time as well,
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Dhe tingulli na zhvendos ne kohe,
02:06
because sound always has
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sepse tingujt gjithmone kane
02:08
time embedded in it.
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kohen te misheruar ne te.
02:10
In fact, I would suggest that our listening is the main way
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Ne fakt, une do te sugjeroja qe degjimi eshte menyra kryesore
02:12
that we experience the flow of time
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qe ne te perjetojme rrjedhen e kohes
02:14
from past to future.
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nga e shkuara drejt se ardhmes.
02:16
So, "Sonority is time and meaning" -- a great quote.
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Pra, "Tingulli eshte kohe dhe kuptim" -- nje citat i madh.
02:18
I said at the beginning, we're losing our listening.
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Une e thashe ne fillim, ne jemi duke humbur degjimin tone.
02:21
Why did I say that?
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Pse e thashe kete?
02:23
Well there are a lot of reasons for this.
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Epo ka shume arsye per ta thene kete.
02:25
First of all, we invented ways of recording --
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E para eshte qe ne shpikem menyra te regjistrimit --
02:27
first writing, then audio recording
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se pari te shkruarit, dhe me pas te regjistrimit audio
02:29
and now video recording as well.
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dhe tashme edhe te regjistrimit video.
02:31
The premium on accurate and careful listening
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Cmimi per nje degjim te sakte dhe te kujdesshem
02:34
has simply disappeared.
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thjesht eshte zhdukur.
02:36
Secondly, the world is now so noisy,
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Se dyti, bota sot eshte kaq e zhurmshme,
02:39
(Noise) with this cacophony going on
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(Zhurme) me kete kakofoni te vazhdueshme
02:41
visually and auditorily,
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ne planin vizual dhe degjimor,
02:44
it's just hard to listen;
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eshte thjesht e veshtire per te degjuar;
02:46
it's tiring to listen.
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eshte e lodhshme te degjosh.
02:48
Many people take refuge in headphones,
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Shume njerez strehohen tek kufjet,
02:50
but they turn big, public spaces like this,
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por ato i kthejne hapesirat e medha, publike si kjo,
02:53
shared soundscapes,
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peisazhet zanore te perbashketa,
02:55
into millions of tiny, little personal sound bubbles.
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ne miliona zhurma flluskash te vogla personale.
02:59
In this scenario, nobody's listening to anybody.
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Ne kete skenar, asnje spo degjon dike.
03:02
We're becoming impatient.
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Ne behemi te padurueshem.
03:04
We don't want oratory anymore,
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Ne nuk duam me oratori,
03:06
we want sound bites.
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ne duam tinguj te shendoshe.
03:08
And the art of conversation
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Dhe arti i te biseduarit
03:10
is being replaced -- dangerously, I think --
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eshte duke u zevendesuar -- mendoj rrezikshmerisht --
03:12
by personal broadcasting.
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nga transmetime personale.
03:14
I don't know how much listening there is in this conversation,
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Une nuk e di sesa degjim ka ne kete bisedim,
03:17
which is sadly very common,
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qe fatkeqesisht eshte shume e zakonshme,
03:19
especially in the U.K.
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vecanerisht ne Angli.
03:21
We're becoming desensitized.
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Ne jemi duke u bere te pandjeshem.
03:23
Our media have to scream at us with these kinds of headlines
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Mediat tona duhet te na bertasin me keto lloje titujsh
03:26
in order to get our attention.
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per te terhequr vemendjen tone.
03:28
And that means it's harder for us to pay attention
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Dhe kjo do te thote qe eshte me e veshtire per ti kushtuar vemendje
03:30
to the quiet, the subtle,
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qetesise, delikateses,
03:32
the understated.
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te kuptuarit.
03:35
This is a serious problem that we're losing our listening.
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Ky eshte nje problem serioz qe ne jemi duke humbur te degjuarin.
03:38
This is not trivial.
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Kjo nuk eshte e parendesishme.
03:40
Because listening is our access to understanding.
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Sepse te degjuarit eshte porta jone drejt te kuptuarit.
03:43
Conscious listening always creates understanding.
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Degjimi me vetedije gjithmone krijon te kuptuarin.
03:47
And only without conscious listening
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Dhe vetem ne mungese te te degjuarit me vetedije
03:50
can these things happen --
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mund te ndodhin keto gjera --
03:52
a world where we don't listen to each other at all,
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nje bote ku ne nuk e degjojme fare njeri tjetrin,
03:54
is a very scary place indeed.
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eshte nje vend me te vertete shume i frikshem.
03:58
So I'd like to share with you
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Keshtu qe une dua te ndaj me ju
04:00
five simple exercises, tools you can take away with you,
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pese ushtrime te thjeshta, mjete qe mund ti merrni me vete,
04:03
to improve your own conscious listening.
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per te permiresuar te degjuarit me vetedije.
04:05
Would you like that?
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Do ta pelqeni kete?
04:07
(Audience: Yes.) Good.
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(Audienca: Po.) Mire.
04:09
The first one is silence.
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E para eshte qetesia.
04:11
Just three minutes a day of silence
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Vetem tre minuta ne dite ne qetesi
04:13
is a wonderful exercise
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eshte nje ushtrim i mrekullueshem
04:15
to reset your ears and to recalibrate
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per te rivendosur ne pune veshet dhe per tu ri-graduar
04:17
so that you can hear the quiet again.
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keshtu qe te mund ta degjoni qetesine perseri.
04:19
If you can't get absolute silence,
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Nese nuk mund te kesh nje qetesi absolute,
04:21
go for quiet, that's absolutely fine.
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shko drejt qetesise, eshte absolutisht mire.
04:24
Second, I call this the mixer.
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Se dyti, une e quaj kete mikser.
04:27
(Noise) So even if you're in a noisy environment like this --
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(Zhurme) Pra, nese jeni ne nje ambjent te zhurmshem si kjo --
04:30
and we all spend a lot of time in places like this --
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dhe qe ne te gjithe harxhojme shume kohe ne vende te tilla -
04:33
listen in the coffee bar
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perpiqu te degjosh ne kafene
04:35
to how many channels of sound can I hear?
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sa kanale tingujsh mund te degjosh?
04:37
How many individual channels in that mix am I listening to?
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Sa kanale tingujsh ne ate miksture jam duke degjuar?
04:40
You can do it in a beautiful place as well, like in a lake.
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Ju mund ta beni kete edhe ne nje vend te bukur, si pershembull ne liqen.
04:43
How many birds am I hearing?
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Sa zogj jam duke degjuar?
04:45
Where are they? Where are those ripples?
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Ku jane ato? Ku jane keto gurgullima?
04:47
It's a great exercise
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Eshte nje ushtrim i mire
04:49
for improving the quality of your listening.
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per te permiresuar kualitetin e te degjuarit tend.
04:52
Third, this exercise I call savoring,
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Se treti, kete ushtrim e quaj te shijuarit,
04:54
and this is a beautiful exercise.
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dhe ky eshte nje ushtrim i bukur.
04:56
It's about enjoying mundane sounds.
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Eshte rreth te shijuarit e tingujve te perditshem.
04:58
This, for example, is my tumble dryer.
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Kjo, pershembull, eshte tharsja e rrobave.
05:01
(Dryer) It's a waltz.
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(Tharsja) Eshte nje vals.
05:03
One, two, three. One, two, three. One, two, three.
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Nje, dy, tre. Nje, dy, tre. Nje, dy, tre.
05:06
I love it.
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E dashuroj kete.
05:08
Or just try this one on for size.
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Ose vetem provojeni kete ne nje per cdo madhesi.
05:10
(Coffee grinder)
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(Grirsja e kafes)
05:19
Wow!
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Uau
05:21
So mundane sounds can be really interesting if you pay attention.
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Kjo zhurme e perditshme nese i kushton vemendje eshte shume interesante.
05:23
I call that the hidden choir.
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Une e quaj kete korin e fshehur.
05:25
It's around us all the time.
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Eshte rreth nesh gjate gjithe kohes.
05:27
The next exercise
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Ushtrimi tjeter
05:29
is probably the most important of all of these,
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eshte ndoshta me e rendesishmja nga te gjitha,
05:31
if you just take one thing away.
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nese e merr vetem nga nje kendveshtrim i larget.
05:33
This is listening positions --
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Ky eshte pozicioni i te degjuarit --
05:35
the idea that you can move your listening position
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ideja qe mund te ndryshosh pozicionin e te degjuarit
05:38
to what's appropriate to what you're listening to.
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per cfare eshte e pershtatshme rreth asaj qe je duke degjuar.
05:40
This is playing with those filters.
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Kjo eshte duke luajtur me keto filtra.
05:42
Do you remember, I gave you those filters at the beginning.
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I kujtoni, une ju'a dhashe keto filtra ne fillim.
05:44
It's starting to play with them as levers,
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Eshte koha per te filluar per te luajtur me to si leva,
05:46
to get conscious about them and to move to different places.
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per te qene te vetedijshem rreth tyre dhe per te levizur drejt vendeve te ndryshme.
05:49
These are just some of the listening positions,
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Keto jane vetem disa pozicione te te degjuarit,
05:51
or scales of listening positions, that you can use.
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ose shkalle te pozicioneve degjuese, qe mund te perdorni.
05:54
There are many.
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Ato jane shume.
05:56
Have fun with that. It's very exciting.
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Argetohuni me to. Eshte shume emocionuese.
05:58
And finally, an acronym.
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Dhe se fundmi, nje akronim.
06:00
You can use this in listening, in communication.
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Ju mund ta perdorni kete ne degjim, ne komunikim.
06:03
If you're in any one of those roles --
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Nese jeni ne njeren prej ketyre roleve --
06:05
and I think that probably is everybody who's listening to this talk --
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dhe une mendoj qe ndoshta eshte cdokush qe eshte duke degjuar kete fjalim --
06:09
the acronym is RASA,
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akronimi eshte RASA,
06:11
which is the Sanskrit word
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qe do te thote fjala Sanskrite
06:13
for juice or essence.
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per themel ose esence.
06:15
And RASA stands for Receive,
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Dhe RASA nenkupton Marrje
06:17
which means pay attention to the person;
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qe do te thote kushtoji vemendje personit.
06:19
Appreciate, making little noises
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Vleresoje, lesho tinguj te tille
06:21
like "hmm," "oh," "okay";
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si "hmm", "oh," "ne rregull";
06:23
Summarize, the word "so" is very important in communication;
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Per ta permbledhur, fjala "pra" ne komunikim eshte shume e rendesishme;
06:26
and Ask, ask questions afterward.
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dhe pyet, bej pyetje me pas.
06:30
Now sound is my passion, it's my life.
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Tani tingulli eshte pasioni im, eshte jeta ime.
06:32
I wrote a whole book about it. So I live to listen.
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Une kam shkruar nje liber te tere rreth kesaj. Une jetoj per te degjuar.
06:34
That's too much to ask from most people.
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Ka shume gjera per te pyetur ndaj shume njerezve.
06:37
But I believe that every human being
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Por une besoj se cdo qenie njerezore
06:39
needs to listen consciously
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ka nevoje te degjoje ne menyre te vetedijshme
06:41
in order to live fully --
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ne menyre qe te jetoje plotesisht --
06:43
connected in space and in time
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lidhur me hapesiren dhe kohen
06:45
to the physical world around us,
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me boten fizike rreth nesh,
06:47
connected in understanding to each other,
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lidhur me te kuptuarit e njeri - tjetrit,
06:49
not to mention spiritually connected,
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pa permendur lidhjen shpirterore,
06:51
because every spiritual path I know of
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sepse cdo rruge shpirterore qe une njoh
06:53
has listening and contemplation
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ka te degjuarin dhe te menduarit
06:55
at its heart.
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ne bazen e saj.
06:57
That's why
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Ja perse
06:59
we need to teach listening in our schools
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ne duhet t'ju mesojme te degjuarin ne shkollat tona
07:01
as a skill.
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si aftesi.
07:03
Why is it not taught? It's crazy.
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Pse nuk eshte mesuar kjo? Eshte cmenduri.
07:05
And if we can teach listening in our schools,
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Dhe nese mund t'ju mesojme te degjuarit ne shkollat tona,
07:08
we can take our listening off that slippery slope
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ne mund ta marrim te degjuarin tone jashte asaj rreshqitese
07:11
to that dangerous, scary world that I talked about
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nga ajo bote e rrezikshme dhe e frikshme qe une permenda
07:14
and move it to a place where everybody is consciously listening all the time --
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dhe zhvendosur ate ne nje vend ku cdo njeri me vetedije eshte duke degjuar ne te njejten kohe --
07:17
or at least capable of doing it.
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ose te pakten eshte i afte per ta bere ate.
07:19
Now I don't know how to do that,
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Une tani di si ta bej kete,
07:21
but this is TED,
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por kjo eshte TED,
07:23
and I think the TED community is capable of anything.
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dhe une mendoj qe komuniteti TED eshte i afte per cdo gje.
07:26
So I invite you to connect with me, connect with each other,
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Keshtu qe ju ftoj juve te vendosni kontakte me mua, te vendosni kontakte me njeri tjetrin,
07:29
take this mission out and let's get listening taught in schools,
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vereni ne zbatim kete mision dhe le ta bejme te degjuarin si mesim neper shkolla,
07:32
and transform the world in one generation to a conscious listening world --
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dhe ta transformojme boten ne nje brez, ne nje bote me te vetedijshme te te degjuarit --
07:35
a world of connection,
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ne nje bote te kontaktimit,
07:37
a world of understanding and a world of peace.
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ne nje bote te te kuptuarit dhe drejt nje bote me paqe.
07:40
Thank you for listening to me today.
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Faleminderit qe me degjuat sot.
07:42
(Applause)
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(Duartrokitje)
ABOUT THE SPEAKER
Julian Treasure - Sound consultantJulian Treasure studies sound and advises businesses on how best to use it.
Why you should listen
Julian Treasure is the chair of the Sound Agency, a firm that advises worldwide businesses -- offices, retailers, airports -- on how to design sound in their physical spaces and communication. He asks us to pay attention to the sounds that surround us. How do they make us feel: productive, stressed, energized, acquisitive?
Treasure is the author of the book Sound Business, a manual for effective sound use in every aspect of business. His most recent book, How to be Heard: Secrets for Powerful Speaking and Listening, based on his TED Talk, offers practical exercises to improve communication skills and an inspiring vision for a sonorous world of effective speaking, conscious listening and understanding. He speaks globally on this topic.
Julian Treasure | Speaker | TED.com