ABOUT THE SPEAKER
Simon Sinek - Leadership expert
Simon Sinek explores how leaders can inspire cooperation, trust and change. He's the author of the classic "Start With Why"; his latest book is "Leaders Eat Last."

Why you should listen

Fascinated by the leaders who make impact in the world, companies and politicians with the capacity to inspire, Simon Sinek has discovered some remarkable patterns in how they think, act and communicate. He wrote Start With Why: How Great Leaders Inspire Everyone to Take Action to explore his idea of the Golden Circle, what he calls "a naturally occurring pattern, grounded in the biology of human decision making, that explains why we are inspired by some people, leaders, messages and organizations over others." His newest work explores "circles of safety," exploring how to enhance feelings of trust and confidence in making bold decisions. It's the subject of his latest book, Leaders Eat Last.

An ethnographer by training, Sinek is an adjunct of the RAND Corporation. He writes and comments regularly for major publications and teaches graduate-level strategic communications at Columbia University.

More profile about the speaker
Simon Sinek | Speaker | TED.com
TEDxPuget Sound

Simon Sinek: How great leaders inspire action

Simon Sinek: Si lideret e medhenj frymezojne veprim

Filmed:
48,856,581 views

Simon Sinek ka nje model te thjeshte por te fuqishem per te inspiruar lidershpin, e gjitha duke filluar me nje rreth te arte dhe me pyetjen "Pse"? Shembujt e tij perfshijne Apple, Marthin Luther King dhe vellezerit Wright - dhe si nje kontrapunkt Tivo, te cilat (derisa nje fitore e koheve te fundit ne gjykate ka trefishuar cmimin e saj te aksioneve) shfaqen per te luftuar.
- Leadership expert
Simon Sinek explores how leaders can inspire cooperation, trust and change. He's the author of the classic "Start With Why"; his latest book is "Leaders Eat Last." Full bio

Double-click the English transcript below to play the video.

00:16
How do you explain when
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Si e spjegoni kur
00:18
things don't go as we assume?
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gjerat nuk shkojne si ne supozojme?
00:20
Or better, how do you explain
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Ose me mire, si e spjegoni
00:23
when others are able to achieve things
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kur te tjeret jane ne gjendje per te arritur gjera
00:25
that seem to defy all of the assumptions?
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qe duken se sfidojne te gjitha supozimet?
00:27
For example:
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Per shembull:
00:29
Why is Apple so innovative?
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Pse eshte Apple kaq i avancuar?
00:31
Year after year, after year, after year,
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Vit pas viti, pas viti, pas viti,
00:33
they're more innovative than all their competition.
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ato jane me te avancuar se te gjithe konkurentet e tyre.
00:36
And yet, they're just a computer company.
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Dhe deri tani, ato jane thjesht nje kompani kompjuterash.
00:38
They're just like everyone else.
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Ato jane si gjithe te tjeret.
00:40
They have the same access to the same talent,
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Ato kane te njejtin akses tek i njejti talent,
00:42
the same agencies, the same consultants, the same media.
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te e njejta agjensi, te te njejtet konsulent, e te njejtjen media.
00:45
Then why is it that they
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Atehere pse eshte ajo, qe ata
00:47
seem to have something different?
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duken sikur kane dicka ndryshe?
00:50
Why is it that Martin Luther King
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Pse ishte Martin Luter Kingu
00:52
led the Civil Rights Movement?
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qe udhehoqi levizjen per te drejtat civile?
00:54
He wasn't the only man
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Ai nuk ishte njeriu i vetem
00:56
who suffered in a pre-civil rights America,
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qe vuajti para te drejtave civile ne Amerike.
00:58
and he certainly wasn't the only great orator of the day.
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Dhe ai me siguri nuk ishte oratori i vetem i madh i dites.
01:00
Why him?
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Pse ai?
01:02
And why is it that the Wright brothers
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Dhe pse eshte qe vellezerit Wright
01:05
were able to figure out controlled, powered man flight
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ishin ne gjendje te kuptonin fuqine e kontrollit, drejtimin e fluturimit
01:08
when there were certainly other teams who were
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ku atje kishte me siguri grupe te tjera qe ishin
01:10
better qualified, better funded ...
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me te kualifikuar, me mire te financuara,
01:13
and they didn't achieve powered man flight,
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dhe ato nuk kishin arritur fluturimin e njeriut te fuqizuar
01:16
and the Wright brothers beat them to it.
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dhe vellezerit Wright i munden ato ne te.
01:18
There's something else at play here.
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Ka dicka tjeter ne loje ketu.
01:21
About three and a half years ago
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Rreth tre e gjysem vite me pare
01:23
I made a discovery.
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une bera nje zbulim,
01:25
And this discovery profoundly changed
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dhe ky zbulim thellesisht ndryshoi
01:28
my view on how I thought the world worked,
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pikepamjen time ne sesi mendoja une se bota funksiononte.
01:31
and it even profoundly changed the way in which
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Dhe kjo thellesisht ndryshoi menyren sesi
01:33
I operate in it.
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une veproj ne te.
01:37
As it turns out, there's a pattern.
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Sic rezulton -- ka nje model --
01:40
As it turns out, all the great and inspiring leaders
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sic rezulton, te gjithe udheheqesit e medhenj e frymezues
01:42
and organizations in the world --
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dhe organizatat ne bote,
01:44
whether it's Apple or Martin Luther King or the Wright brothers --
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sic eshte Apple, ose Martin Luter King ose vellezerit Wright,
01:47
they all think, act and communicate
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ato te gjithe mendojne, veprojne dhe komunikojne
01:49
the exact same way.
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ne te njejten menyre.
01:51
And it's the complete opposite
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Dhe kjo eshte e kunderta e plote
01:53
to everyone else.
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me te gjithe te tjeret.
01:55
All I did was codify it,
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Gjithcka qe une bera ishte ta kodifikoja ate.
01:57
and it's probably the world's
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Dhe kjo eshte ndoshta ideja
01:59
simplest idea.
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me e thjeshte ne bote.
02:01
I call it the golden circle.
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Une e quaj kete, rrethin e arte.
02:11
Why? How? What?
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Pse? Si? Cfare?
02:14
This little idea explains
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Kjo ide e vogel spjegon
02:16
why some organizations and some leaders
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pse disa organizata dhe disa udheheqes
02:18
are able to inspire where others aren't.
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jane ne gjendje te frymezojne nderkohe qe te tjeret nuk munden.
02:20
Let me define the terms really quickly.
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Me lejoni te percaktoj termat me te vertete shume shpejt.
02:22
Every single person, every single organization on the planet
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Cdo person i vetem, cdo organizate ne kete planet
02:25
knows what they do,
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dine se cfare ato bejne,
02:27
100 percent.
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100 perqind.
02:29
Some know how they do it,
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Disa dine sesi ato e realizojne ate,
02:31
whether you call it your differentiated value proposition
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sesi ju e quani ate, vlera e diferencuar e propozimit tuaj
02:33
or your proprietary process or your USP.
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ose procesi juaj i pronesimit ose USP juaj.
02:36
But very, very few people or organizations
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Por, shume shume pak njerez ose organizata
02:39
know why they do what they do.
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dine pse ato bejne ate qe bejne.
02:41
And by "why" I don't mean "to make a profit."
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Dhe duke u nisur nga "pse" une nuk nenkuptoj "per te bere nje fitim".
02:43
That's a result. It's always a result.
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Ky eshte nje rezultat. Eshte gjithmone nje rezultat.
02:45
By "why," I mean: What's your purpose?
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Me "pse" une nenkuptoj: cili eshte qellimi juaj?
02:47
What's your cause? What's your belief?
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Cili eshte shkaku juaj? Cili eshte besimi juaj?
02:50
Why does your organization exist?
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Pse ekziston organizata juaj?
02:53
Why do you get out of bed in the morning?
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Pse ngriheni nga shtrati ne mengjes?
02:55
And why should anyone care?
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Dhe pse duhet dikush te kujdeset?
02:58
Well, as a result, the way we think, the way we act,
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E pra, si rezultat, menyra sesi ne mendojme, menyra sesi ne veprojme,
03:00
the way we communicate is from the outside in.
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menyra sesi ne komunikojme eshte per se brendshmi.
03:02
It's obvious. We go from the clearest thing to the fuzziest thing.
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Eshte e qarte. Ne shkojme nga gjerat me te qarta tek gjerat me te turbullta.
03:05
But the inspired leaders
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Por udheheqesit e frymezuar
03:07
and the inspired organizations --
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dhe organizatat frymezuese
03:09
regardless of their size, regardless of their industry --
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pamvaresisht madhesise se tyre, pamvaresisht industrise se tyre,
03:12
all think, act and communicate
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te gjithe mendojne, veprojne dhe komunikojne
03:14
from the inside out.
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nga brenda - jashte.
03:17
Let me give you an example.
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Me lejoni t'ju jap nje shembull.
03:19
I use Apple because they're easy to understand and everybody gets it.
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Jam duke marre shembull Apple sepse eshte e thjesht per tu kuptuar dhe cdokush e kupton ate.
03:22
If Apple were like everyone else,
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Nese Apple do te ishte si gjithe te tjeret,
03:25
a marketing message from them might sound like this:
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nje mesazh marketingu prej tyre do te tingellonte ne kete menyre.
03:28
"We make great computers.
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"Ne bejme kompjutera te mire.
03:31
They're beautifully designed, simple to use
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Ato jane te dizenjuara bukur, te lehta ne perdorim
03:33
and user friendly.
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dhe komode ne akses.
03:35
Want to buy one?" "Meh."
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Do te blesh nje? "Blah.
03:38
And that's how most of us communicate.
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Dhe kjo eshte menyra sesi pjesa me e madhe komunikon.
03:40
That's how most marketing is done, that's how most sales is done
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Kjo eshte menyra sesi pjesa me e madhe e marketingut realizohet. Kjo eshte menyra sesi shitjet me te medha realiizohen.
03:42
and that's how most of us communicate interpersonally.
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Dhe sesi pjesa me e madhe prej nesh komunikon
03:44
We say what we do, we say how we're different or how we're better
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Ne themi se cfare bejme, ne themi sesi jemi te ndryshem ose si jemi me te miret
03:47
and we expect some sort of a behavior,
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dhe ne presim nje lloj sjelljeje,
03:49
a purchase, a vote, something like that.
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nje blerje, nje vote, dicka te ngjashme me te.
03:51
Here's our new law firm:
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Ketu eshte firma jone ligjore e re.
03:53
We have the best lawyers with the biggest clients,
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Ne kemi avokatet me te mire me klientet me te fuqishem.
03:55
we always perform for our clients who do business with us.
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Ne gjithmone veprojme per klientet tane qe bejne biznes me ne.
03:57
Here's our new car:
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Kjo eshte makina jone e re.
03:59
It gets great gas mileage, it has leather seats, buy our car.
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Ajo merr kilometrazh te madh te gazit, Ajo ka ndenjese lekure. Blieni makinen tone.
04:02
But it's uninspiring.
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Por kjo nuk eshte frymezuese.
04:04
Here's how Apple actually communicates.
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Kjo eshte menyra sesi Apple ne te vertete komunikon.
04:08
"Everything we do,
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"Cdo gje qe ne bejme,
04:10
we believe in challenging the status quo.
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ne besojme ne sfidimin e status quo-s.
04:13
We believe in thinking differently.
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Ne besojme ne te menduarit ndryshe.
04:16
The way we challenge the status quo
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Menyra sesi ne sfidojme status quo-ne
04:18
is by making our products beautifully designed,
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realizohet duke bere produktet tona te dizenjuara bukur,
04:21
simple to use and user friendly.
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te lehta ne perdorim dhe komode ne akses.
04:23
We just happen to make great computers.
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Ne ndodhemi vetem per te bere kompjuterat me te mire.
04:26
Want to buy one?"
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Doni te blini nje?"
04:28
Totally different right? You're ready to buy a computer from me.
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Shume e ndryshme apo jo? Ju jenu te gatshem per te blere nje kompjuter nga une.
04:31
All I did was reverse the order of the information.
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Gjithcka qe bera ishte vetem te ndryshoja menyren e dhenies se informacionit
04:33
What it proves to us is that people don't buy what you do;
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Ajo cka na verteton neve eshte qe njerezit nuk blejne cfare ti ben;
04:36
people buy why you do it.
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njerezit blejne pse ti e ben ate.
04:38
People don't buy what you do; they buy why you do it.
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Njerezit nuk blejne cfare ti ben; blejne pse ti e ben ate.
04:40
This explains why
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Kjo spjegon psene
04:42
every single person in this room
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se cdo person ne kete dhome
04:44
is perfectly comfortable buying a computer from Apple.
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eshte krejtesisht i qete per te blere nje kompjuter nga Apple.
04:47
But we're also perfectly comfortable
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Por ne jemi gjithashtu krejtesisht te qete
04:49
buying an MP3 player from Apple, or a phone from Apple,
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duke blere nje MP3 nga Apple, ose nje telefon nga Apple
04:52
or a DVR from Apple.
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ose nje DVR nga Apple.
04:54
But, as I said before, Apple's just a computer company.
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Por sic thashe me pare, Apple eshte vetem nje kompani kompjuteri.
04:56
There's nothing that distinguishes them
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Nuk ka asgje qe i dallon ato
04:58
structurally from any of their competitors.
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nga ana strukturore nga cdo konkurent i tyre.
05:00
Their competitors are all equally qualified to make all of these products.
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Konkurentet e tyre jane te gjithe njelloj te kualifikuar per te bere te gjithe keto produkte.
05:03
In fact, they tried.
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Ne te vertete, ato provuan.
05:05
A few years ago, Gateway came out with flat screen TVs.
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Disa vjet me pare, Gateway doli ne treg me TV me ekran te sheshte.
05:08
They're eminently qualified to make flat screen TVs.
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Ato jane jashtezakonisht te kualifikuar per te bere TV me ekran te sheshte.
05:10
They've been making flat screen monitors for years.
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Ato kane qene duke bere ekrane te sheshte per vite me rradhe.
05:13
Nobody bought one.
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Askush nuk ka blere.
05:20
Dell came out with MP3 players and PDAs,
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Dell doli ne treg me MP3 dhe PDAs.
05:23
and they make great quality products,
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Dhe ato bejne produkte me kualitet te mire.
05:25
and they can make perfectly well-designed products --
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Dhe ato mund te bejne produkte te dizenjuara shume mire.
05:28
and nobody bought one.
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Dhe askush nuk ka blere.
05:30
In fact, talking about it now, we can't even imagine
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Ne te vertete, duke folur rreth saj tani, ne nuk mund ta imagjinojme
05:32
buying an MP3 player from Dell.
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te blejme nje MP3 nga Dell.
05:34
Why would you buy an MP3 player from a computer company?
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Pse mund te blinit ju nje MP3 nga nje kompani kompjuterash?
05:36
But we do it every day.
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Por ne e bejme kete perdite.
05:38
People don't buy what you do; they buy why you do it.
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Njerezit nuk blejne cfare ti ben; blejne pse ti e ben ate.
05:40
The goal is not to do business
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Qellimi nuk eshte te besh biznes
05:42
with everybody who needs what you have.
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me cdokend qe ka nevoje cfare ti ke.
05:46
The goal is to do business with people
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Qellimi eshte te besh biznes me njerez
05:48
who believe what you believe.
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qe besojne cfare ti beson.
05:51
Here's the best part:
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Kjo eshte pjesa me e bukur.
05:53
None of what I'm telling you is my opinion.
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Asnjera nga keto qe po ju them s'eshte opinioni im.
05:55
It's all grounded in the tenets of biology.
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Eshte e gjitha e bazuar ne parimet e biologjise.
05:58
Not psychology, biology.
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Jo psikologjise, biologjise.
06:00
If you look at a cross-section of the human brain, looking from the top down,
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Nese shikon ne nje nderseksion te trurit te njeriut, duke kerkuar nga lart poshte,
06:03
what you see is the human brain is actually broken
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Ajo cka ti shikon eshte qe truri i njeriut eshte ne te vertete i shkaterruar
06:05
into three major components
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ne tri komponente kryesore
06:07
that correlate perfectly with the golden circle.
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qe lidhen ne menyre te perkryer me rrethin e arte.
06:10
Our newest brain, our Homo sapien brain,
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Trurit tone te ri, trurit tone homo-sapiens
06:13
our neocortex,
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neokorteksit tone,
06:15
corresponds with the "what" level.
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qe korrespondon me nivelin e "cfare".
06:17
The neocortex is responsible for all of our
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Neokorteksi eshte i pergjegjshem per te gjitha
06:19
rational and analytical thought
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mendimet tona racionale, analitike
06:21
and language.
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dhe gjuhesore.
06:23
The middle two sections make up our limbic brains,
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Hapesira mes dy seksioneve perben luhatjet tona te trurit.
06:26
and our limbic brains are responsible for all of our feelings,
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Dhe luhatjet tona trurore jane te pergjegjshem per te gjitha ndjenjat tona,
06:29
like trust and loyalty.
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si besimi dhe besnikeria.
06:32
It's also responsible for all human behavior,
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Eshte gjithashtu pergjegjes per te gjitha sjelljet e njeriut,
06:34
all decision-making,
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per te gjitha vendim-marrjet
06:36
and it has no capacity for language.
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dhe nuk ka kapacitet per gjuhe.
06:39
In other words, when we communicate from the outside in,
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Me fjale te tjera, kur ne komunikojme per se brendshmi
06:42
yes, people can understand vast amounts of complicated information
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njerezit mund te kuptojne sasi te medha informacionesh te komplikuara
06:45
like features and benefits and facts and figures.
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si karakteristikat dhe perfitimet dhe faktet dhe figurat.
06:48
It just doesn't drive behavior.
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Kjo thjeshte nuk drejton sjelljen.
06:50
When we can communicate from the inside out,
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Kur ne mund te komunikojme nga brenda - jashte,
06:52
we're talking directly to the part of the brain
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ne jemi duke folur drejtperdrejte me pjesen e trurit
06:54
that controls behavior,
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qe kontrollon sjelljen,
06:56
and then we allow people to rationalize it
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dhe me pas lejojme njerezit per ta arsyetuar ate,
06:58
with the tangible things we say and do.
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me gjerat e prekshme qe themi dhe bejme.
07:00
This is where gut decisions come from.
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Kjo eshte ajo nga te cilat vendimet e brendshme vijne.
07:02
You know, sometimes you can give somebody
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Ju e dine, qe ndonjehere ju mund ti jepni dikujt
07:04
all the facts and figures,
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te gjitha faktet dhe figurat,
07:06
and they say, "I know what all the facts and details say,
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dhe ato te thone, "Une e di cfare te gjitha faktet dhe detajet thone,
07:08
but it just doesn't feel right."
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por kjo thjesht nuk eshte e drejte".
07:10
Why would we use that verb, it doesn't "feel" right?
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Pse duhet ne te perdorim foljen, nuk "ndihet" e drejte?
07:13
Because the part of the brain that controls decision-making
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Sepse pjesa e trurit qe kontrollon vendim - marrjet,
07:15
doesn't control language.
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nuk kontrollon gjuhen.
07:17
And the best we can muster up is, "I don't know. It just doesn't feel right."
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Dhe me e mira qe ne mund te grumbullojme eshte, "Nuk e di. Ajo thjesht nuk ndihet e drejte".
07:20
Or sometimes you say you're leading with your heart,
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Ose ndonjehere ti thua je duke udhehequr me zemren tende,
07:22
or you're leading with your soul.
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ose je duke udhehequr me shpirtin tend.
07:24
Well, I hate to break it to you, those aren't other body parts
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Por, une urrej ta thyej ate per ju, ato nuk jane pjese te parendesishme te trupit
07:26
controlling your behavior.
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qe kontrollojne sjelljen tuaj.
07:28
It's all happening here in your limbic brain,
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Gjithcka ndodh ketu ne luhatjet tone trurore,
07:30
the part of the brain that controls decision-making and not language.
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pjese e trurit qe kontrollon vendim - marrjet dhe jo gjuhen.
07:33
But if you don't know why you do what you do,
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Por nese nuk di pse e ben ate qe ben,
07:36
and people respond to why you do what you do,
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dhe njerezit pergjigjen me pse e ben ate qe ben,
07:39
then how will you ever get people
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atehere si ju i merrni njerezit
07:42
to vote for you, or buy something from you,
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te votojne per ju, ose te blejne dicka nga ju,
07:44
or, more importantly, be loyal
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ose, me e rendesishmja, ji besnik
07:46
and want to be a part of what it is that you do.
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dhe do te jesh pjese e asaj qe eshte ajo qe ben ti.
07:49
Again, the goal is not just to sell to people who need what you have;
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Perseri, qellimi nuk eshte vetem ti shesesh njerezve qe kane nevoje ate qe ti ke;
07:52
the goal is to sell to people who believe what you believe.
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qellimi eshte ti shesesh njerezve qe besojne ate cfare ti beson.
07:55
The goal is not just to hire people
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Qellimi nuk eshte vetem te punesosh njerez
07:57
who need a job;
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qe kane nevoje per pune;
07:59
it's to hire people who believe what you believe.
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eshte te punesosh njerez qe besojne ate cfare ti beson.
08:02
I always say that, you know,
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Une gjithmone e them kete,
08:07
if you hire people just because they can do a job, they'll work for your money,
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nese puneson njerez vetem sepse ato dine te bejne punen, ato do te punojne per leket e tua,
08:10
but if you hire people who believe what you believe,
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por nese puneson njerez qe besojne cfare ti beson,
08:12
they'll work for you with blood and sweat and tears.
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ato do te punojne per ty me gjak, djerse dhe lot
08:14
And nowhere else is there a better example of this
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Dhe ne asnje vend tjeter nuk ka nje shembull me te mire te kesaj
08:16
than with the Wright brothers.
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sesa me vellezerit Wright.
08:18
Most people don't know about Samuel Pierpont Langley.
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Shume njerez nuk dine rreth Samuel Pierpont Langley.
08:21
And back in the early 20th century,
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Dhe po te kthehemi ne fillimet e shekullit 20,
08:24
the pursuit of powered man flight was like the dot com of the day.
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ndjekja e fuqizimit te njeriut te fluturues ishte si faqja e webit te dites.
08:27
Everybody was trying it.
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Cdokush po e provonte ate.
08:29
And Samuel Pierpont Langley had, what we assume,
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Dhe Samuel Pierpont Langley kishte, ate qe ne supozonim,
08:32
to be the recipe for success.
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per te qene receta e suksesit.
08:35
I mean, even now, you ask people,
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Ajo qe dua te them, eshte qe edhe tani ju pyesni njerezit.
08:37
"Why did your product or why did your company fail?"
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"Pse produkti ose pse kompania juaj falimentoi?"
08:39
and people always give you the same permutation
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dhe njerezit gjithmone te japin nderrim te njejte
08:41
of the same three things:
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te tre gjerave te njejta,
08:43
under-capitalized, the wrong people, bad market conditions.
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nen - kapitalizimi, njerezit e gabuar, kushtet e keqija te tregut.
08:46
It's always the same three things, so let's explore that.
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Jane gjithmone tre gjera te njejta, le ti zbulojme ato.
08:49
Samuel Pierpont Langley
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Samuel Pierpont Langley-it
08:51
was given 50,000 dollars by the War Department
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i eshte dhene 50,000 dollar nga Departamenti i Luftes
08:54
to figure out this flying machine.
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per te zbuluar makinen fluturuese.
08:56
Money was no problem.
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Paraja nuk ishte problem.
08:58
He held a seat at Harvard
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Ai kishte nje pozicion ne Harvard
09:00
and worked at the Smithsonian and was extremely well-connected;
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dhe punonte tek Smithsoanian dhe ishte i mire lidhur.
09:03
he knew all the big minds of the day.
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Ai dinte te gjitha mendjet e medha te dites.
09:05
He hired the best minds
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Ai punesoi mendjet me te mira
09:07
money could find
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qe paraja mund te gjente.
09:09
and the market conditions were fantastic.
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Dhe kushtet e tregut ishin fantastike.
09:11
The New York Times followed him around everywhere,
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New York Times e ndoqi ate gjithandej.
09:14
and everyone was rooting for Langley.
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Dhe cdonjeri e kishte qellimin per Langley.
09:16
Then how come we've never heard of Samuel Pierpont Langley?
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Atehere si ka mundesi qe asnjehere nuk keni degjuar rreth Samuel Pierpont Langley?
09:19
A few hundred miles away in Dayton Ohio,
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Disa qindra kilometra larg ne Dayton Ohio,
09:22
Orville and Wilbur Wright,
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Orville dhe Wilbur Wright
09:24
they had none of what we consider
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nuk kishte asgje nga ajo qe ne konsiderojme
09:26
to be the recipe for success.
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per te qene receta e suksesit.
09:28
They had no money;
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Ato nuk kishin para.
09:30
they paid for their dream with the proceeds from their bicycle shop;
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Ato paguanin per endrrat e tyre me te ardhurat nga dyqani i tyre i bicikletave.
09:33
not a single person on the Wright brothers' team
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Asnje person i vetem nga skuadra e vellezerve Wright
09:35
had a college education,
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s'kishte nje edukim nga universiteti,
09:37
not even Orville or Wilbur;
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as edhe Orville ose Wilbur.
09:39
and The New York Times followed them around nowhere.
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Dhe New York Times i ndoqi ato rreth asgjeje.
09:42
The difference was,
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Ndryshimi ishte,
09:44
Orville and Wilbur were driven by a cause,
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Orville dhe Wilbur u debuan nga nje shkak,
09:46
by a purpose, by a belief.
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nga nje qellim, nga nje besim.
09:48
They believed that if they
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Ato besuan qe nese ato
09:50
could figure out this flying machine,
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do te mund te zbulonin kete makine fluturuese,
09:52
it'll change the course of the world.
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kjo do te ndryshonte rrjedhen e botes.
09:55
Samuel Pierpont Langley was different.
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Samuel Pierpont Lngley ishte ndryshe.
09:57
He wanted to be rich, and he wanted to be famous.
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Ai donte te behej i pasur, dhe ai donte te behej i famshem.
10:00
He was in pursuit of the result.
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Ai ishte ne ndjekje te rezultatit.
10:02
He was in pursuit of the riches.
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Ai ishte ne ndjekje te pasurimit.
10:04
And lo and behold, look what happened.
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Dhe pak e nga pak, shikoni cfare ndodhi.
10:07
The people who believed in the Wright brothers' dream
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Njerezit qe besuan ne endrren e vellezerve Wright,
10:09
worked with them with blood and sweat and tears.
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punuan me to me gjak, djerse dhe lot.
10:12
The others just worked for the paycheck.
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Te tjeret punuan sa per te ardhurat.
10:14
And they tell stories of how every time the Wright brothers went out,
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Dhe ato tregojne histori sesi vellezerit Wright cdo here qe dilnin,
10:17
they would have to take five sets of parts,
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u duhej te merrnin pese grupe pjesesh,
10:19
because that's how many times they would crash
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sepse ky ishte numri qe sa here ato do te perplaseshin
10:21
before they came in for supper.
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perpara se te vinin aty per darke.
10:24
And, eventually, on December 17th, 1903,
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Dhe, perfundimisht, ne 17 Dhjetor, 1903
10:27
the Wright brothers took flight,
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vellezerit Wright bene nje fluturim
10:30
and no one was there to even experience it.
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dhe asnje nuk ishte aty edhe vetem per ta perjetuar ate.
10:32
We found out about it a few days later.
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Ne zbuluam rreth saj disa dite me vone.
10:36
And further proof that Langley
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Dhe me tej u vertetua qe Langley
10:38
was motivated by the wrong thing:
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ishte i motivuar nga nje gje e gabuar,
10:40
The day the Wright brothers took flight, he quit.
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dita qe vellezerit Wright nisen fluturimin, ai hoqi dore.
10:43
He could have said,
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Ai mund te kishte thene,
10:45
"That's an amazing discovery, guys,
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"Ky eshte nje zbulim i mrekullueshem djema,
10:47
and I will improve upon your technology," but he didn't.
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dhe une do ta permiresoj me teknologji," por ai se beri.
10:50
He wasn't first, he didn't get rich,
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Ai nuk ishte i pari, ai nuk u pasurua,
10:52
he didn't get famous so he quit.
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ai nuk u be i famshem, keshtu qe hoqi dore.
10:54
People don't buy what you do; they buy why you do it.
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Njerezit nuk blejne cfare ti ben; ato blejne pse ti e ben ate.
10:57
And if you talk about what you believe,
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Dhe nese ti flet rreth asaj cfare ti beson,
10:59
you will attract those who believe what you believe.
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ti do te terheqesh ato qe besojne cfare ti beson.
11:02
But why is it important to attract those who believe what you believe?
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Po pse eshte e rendesishme te terheqesh ato qe besojne cfare ti beson?
11:07
Something called the law of diffusion of innovation,
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Dicka e quajtur ligji i shperndarjes se inovacionit.
11:09
and if you don't know the law, you definitely know the terminology.
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Dhe nese ti nuk e di ligjin, ti pa dyshim di terminologjine.
11:12
The first two and a half percent of our population
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E para dy e gjysem perqind e popullise tone
11:15
are our innovators.
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jane novatoret tone.
11:17
The next 13 and a half percent of our population
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13 e ardhshem dhe gjysem perqind e popullsise tone
11:20
are our early adopters.
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jane adaptuesit tone te hershem.
11:22
The next 34 percent are your early majority,
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34 perqindjet e tjere jane shumica juaj e fillimit,
11:24
your late majority and your laggards.
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shumica juaj e fundit dhe prapambjetjet tuaja.
11:27
The only reason these people buy touch tone phones
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Arsyeja e vetme qe keta njerez blejne telefona me prekje
11:30
is because you can't buy rotary phones anymore.
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eshte sepse ju nuk mund te bline me telefona me rrotullim.
11:32
(Laughter)
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(Qeshje)
11:34
We all sit at various places at various times on this scale,
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Ne te gjithe ulemi ne vende te ndryshme ne kohe te ndryshme ne kete shkalle,
11:37
but what the law of diffusion of innovation tells us
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por cfare ligji i shperndarjes se inovacionit na tregon neve
11:40
is that if you want mass-market success
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eshte qe nese ju doni sukses masiv te tregut
11:43
or mass-market acceptance of an idea,
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ose pranim masiv te tregut te ndonje ideje
11:45
you cannot have it
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ju nuk mund ta keni ate
11:47
until you achieve this tipping point
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derisa ju te arrini kete pike kthese
11:49
between 15 and 18 percent market penetration,
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ndermjet 15 dhe 18 perqind depertim te tregut.
11:52
and then the system tips.
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Dhe me pas keshillat e sistemit.
11:55
And I love asking businesses, "What's your conversion on new business?"
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Dhe une adhuroj te pyes bizneset, "Cfare eshte konvertimi juaj ne biznes te ri?"
11:58
And they love to tell you, "Oh, it's about 10 percent," proudly.
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Dhe ato adhurojne te te thone, "Oh, eshte rreth 10 perqind," me krenari.
12:00
Well, you can trip over 10 percent of the customers.
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E pra, ju mund te taksoni mbi 10 perqind te klienteve.
12:02
We all have about 10 percent who just "get it."
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Ne te gjithe kemi rreth 10 perqind qe vetem e "marrim ate".
12:04
That's how we describe them, right?
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Kjo eshte menyra sesi ne i pershkruajme ato, ne te vertete.
12:06
That's like that gut feeling, "Oh, they just get it."
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Kjo eshte si ajo ndjenja e thelle, "Oh, ato vetem e marrin ate."
12:08
The problem is: How do you find the ones that get it
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Problemi eshte: Si do ti gjeni ato qe e marrin ate
12:11
before you're doing business with them versus the ones who don't get it?
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perpara se te jesh duke bere biznes me to kunder atyre qe nuk e kuptojne ate?
12:14
So it's this here, this little gap
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Pra kjo eshte ketu, ky boshllek i vogel,
12:16
that you have to close,
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qe ti duhet te mbyllesh,
12:18
as Jeffrey Moore calls it, "Crossing the Chasm" --
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ashtu si Jeffrey Moore e quan ate, "te kalosh humneren".
12:20
because, you see, the early majority
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Sepse, ju e shihni, shumica e hershme
12:22
will not try something
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nuk do te provoj dicka
12:24
until someone else
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derisa dikush tjeter
12:26
has tried it first.
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ta kete provuar ate perpara.
12:28
And these guys, the innovators and the early adopters,
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Dhe keto djem, Inovatoret dhe adaptuesit e hershem,
12:31
they're comfortable making those gut decisions.
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ato jane rehat duke marre keto vendime te thella.
12:33
They're more comfortable making those intuitive decisions
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Ato jane me rehat duke marre keto vendime intuitive
12:36
that are driven by what they believe about the world
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qe drejtohen nga cfare ti beson rreth botes
12:40
and not just what product is available.
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dhe jo vetem ndaj cfare produkti eshte i disponueshem.
12:42
These are the people who stood in line for six hours
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Ato jane njerezit qe qendruan ne rradhe per gjashte ore
12:44
to buy an iPhone when they first came out,
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per te blere nje iPhone kur ai doli ne treg,
12:46
when you could have just walked into the store the next week
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kur mund te kalonin ne dyqan vetem javen tjeter
12:48
and bought one off the shelf.
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dhe te blinin nje nga rafti.
12:50
These are the people who spent 40,000 dollars
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Keto jane njerezit 40,000 dollare
12:52
on flat screen TVs when they first came out,
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ne ekranet e sheshta te TV kur ato dolen per here te pare
12:55
even though the technology was substandard.
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dhe pse teknologjia ka qene nen standart.
12:58
And, by the way, they didn't do it
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Dhe, meqe ta fjala, ato nuk e bene ate
13:00
because the technology was so great;
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sepse teknologjia ishte shume e mire.
13:02
they did it for themselves.
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Ato e bene ate per veten e tyre.
13:04
It's because they wanted to be first.
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Eshte sepse ato donin te ishin te paret.
13:06
People don't buy what you do; they buy why you do it
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Njerezit nuk blejne cfare ti ben: ato blejne pse ti e ben ate.
13:08
and what you do simply
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Dhe ajo cfare ti ben thjeshtesisht
13:10
proves what you believe.
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verteton cfare ti beson.
13:12
In fact, people will do the things
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Ne te vertete, njerezit do te bejne gjerat
13:14
that prove what they believe.
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qe vertetojne cfare ato besojne.
13:16
The reason that person bought the iPhone
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Arsyeja qe ai njeri bleu iPhonin
13:18
in the first six hours,
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ne gjashte oret e para,
13:21
stood in line for six hours,
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duke qendruar ne rradhe per gjashte ore,
13:23
was because of what they believed about the world,
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ishte per shkak te asaj cfare ato besonin rreth botes,
13:25
and how they wanted everybody to see them:
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dhe sesi ato donin qe cdonjeri ti shihte ato.
13:27
They were first.
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Ato ishin te paret.
13:29
People don't buy what you do; they buy why you do it.
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Njerezit nuk blejne cfare ti ben; ato blejne pse ti e ben ate.
13:31
So let me give you a famous example,
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Keshtu qe me lejoni t'ju jap nje shembull te famshem,
13:33
a famous failure and a famous success
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nje deshtim te famshem dhe nje sukses te famshem
13:35
of the law of diffusion of innovation.
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te ligjit te shperndarjes se inovacionit.
13:37
First, the famous failure.
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Se pari, deshtimin e famshem.
13:39
It's a commercial example.
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Kjo eshte nje shembull reklamash.
13:41
As we said before, a second ago,
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Sic thame me pare, nje sekond me pare,
13:43
the recipe for success is money and the right people and the right market conditions,
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receta per sukses eshte paraja dhe njerezit e duhur dhe kushtet e pershtatshme te tregut.
13:46
right? You should have success then.
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Apo jo? Ju duhet te keni sukses me pas.
13:48
Look at TiVo.
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Shikoni TiVo.
13:50
From the time TiVo came out about eight or nine years ago
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Nga koha qe TiVo doli ne skene, rreth tete ose nente vite me pare
13:52
to this current day,
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nga dita e sotme,
13:54
they are the single highest-quality product on the market,
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ato jane produkti i thjeshte me kualitet te larte ne treg,
13:57
hands down, there is no dispute.
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duart poshte, nuk ka asnje mosmarreveshje.
14:00
They were extremely well-funded.
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Ato ishin shume mire financuar.
14:02
Market conditions were fantastic.
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Kushtet e tregut ishin fantastike.
14:04
I mean, we use TiVo as verb.
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Dua te them, e perdorim tani TiVo-n si folje.
14:06
I TiVo stuff on my piece of junk Time Warner DVR all the time.
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Une shkarkoj video ne video regjistruesin tim te vjeteruar po thuaj cdo kohe
14:12
But TiVo's a commercial failure.
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Por TiVo eshte nje reklame e deshtuar.
14:14
They've never made money.
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Ato nuk kane bere asnjehere para.
14:16
And when they went IPO,
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Dhe kur ata kaluan ne IPO,
14:18
their stock was at about 30 or 40 dollars
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aksionet e tyre ishin rreth 30 ose 40 dollare
14:20
and then plummeted, and it's never traded above 10.
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dhe me pas rane, dhe ajo kurre nuk eshte tregtuar me mbi 10.
14:22
In fact, I don't think it's even traded above six,
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Ne te vertete, une as nuk mendoj qe eshte tregtuar me mbi 6,
14:25
except for a couple of little spikes.
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me perjashtim te disa pjeseve te vogla.
14:27
Because you see, when TiVo launched their product
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Sepse sic e shihni, kur TiVo nisi produktin e tyre,
14:29
they told us all what they had.
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ato na treguan neve gjithcka cfare ato kishin.
14:32
They said, "We have a product that pauses live TV,
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Ato thane, "Ne kemi nje produkt qe e stopon ne moment TV,
14:35
skips commercials, rewinds live TV
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qe kalon reklamat, qe leviz perpara ate cfare po sheh ne TV
14:38
and memorizes your viewing habits
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dhe qe memorizon shprehjet tuaja te shikimit
14:40
without you even asking."
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edhe pa e pyetur."
14:43
And the cynical majority said,
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Dhe shumica cinike tha,
14:45
"We don't believe you.
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"Ne nuk te besojme ty.
14:47
We don't need it. We don't like it.
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Ne nuk e duam ate. Ne nuk e pelqejme ate.
14:49
You're scaring us."
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Ti je duke na frikesuar ne."
14:51
What if they had said,
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Por nese ato do te thonin,
14:53
"If you're the kind of person
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"Nese ju jeni tipi i njeriut
14:55
who likes to have total control
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qe pelqen te kete kontroll te plote
14:58
over every aspect of your life,
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ne cdo aspekt te jetes,
15:01
boy, do we have a product for you.
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djale, a kemi ne nje produkt per ty.
15:04
It pauses live TV, skips commercials,
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Kjo stopon ne moment TV, kalon reklamat,
15:06
memorizes your viewing habits, etc., etc."
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memorizon shprehjet e tua te shikimit, etj....etj."
15:09
People don't buy what you do; they buy why you do it,
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Njerezit nuk blejne cfare ti ben; ato blejne pse ti e ben ate.
15:11
and what you do simply serves as
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Dhe ajo cfare ti ben vetem na sherben neve
15:13
the proof of what you believe.
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te vertetojme ate cfare ti beson.
15:15
Now let me give you a successful example
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Tani me lini t'ju jap nje shembull te suksesshem
15:18
of the law of diffusion of innovation.
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te ligjit te shperndarjes se inovacionit.
15:21
In the summer of 1963,
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Ne veren e 1963,
15:24
250,000 people showed up
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250,000 njerez u shfaqen
15:26
on the mall in Washington
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ne qendren tregtare ne Washington
15:28
to hear Dr. King speak.
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per te degjuar fjalimin e Dr. King.
15:31
They sent out no invitations,
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Ato nuk derguan ftesa
15:34
and there was no website to check the date.
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dhe nuk kishte nje website per te kontrolluar daten.
15:37
How do you do that?
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Si e ben kete?
15:39
Well, Dr. King wasn't the only man in America
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E pra, Dr. King nuk ishte burri i vetem ne Amerike
15:41
who was a great orator.
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qe ishte nje orator i madh.
15:43
He wasn't the only man in America who suffered
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Ai nuk ishte burri i vetem ne Amerike qe vuajti
15:45
in a pre-civil rights America.
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para te drejtave civile ne Amerike.
15:47
In fact, some of his ideas were bad.
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Ne te vertete, disa prej ketyre ideve ishin te gabuar.
15:50
But he had a gift.
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Por ai kishte nje dhurate.
15:52
He didn't go around telling people what needed to change in America.
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Ai nuk shkonte perreth per ti treguar njerezve cfare nevojitej per te ndryshuar Ameriken.
15:55
He went around and told people what he believed.
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Ai shkonte perreth dhe i tregonte njerezve ate cfare ai besonte.
15:57
"I believe, I believe, I believe,"
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"Une besoj. Une besoj, Une besoj,"
15:59
he told people.
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i thoshte njerezve.
16:01
And people who believed what he believed
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Dhe njerezit qe besonin cfare ai besonte
16:03
took his cause, and they made it their own,
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moren ceshtjen e tij, dhe e bene te tyren,
16:05
and they told people.
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dhe i thane njerezve.
16:07
And some of those people created structures
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Dhe disa prej ketyre njerezve krijuan struktura
16:09
to get the word out to even more people.
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per te marre fjalen edhe te me shume njerezve.
16:11
And lo and behold,
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Dhe pak e nga pak,
16:13
250,000 people showed up
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250,000 njerez u shfaqen
16:15
on the right day at the right time
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ne diten e sakte, ne oren e sakte,
16:18
to hear him speak.
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per te degjuar fjalimin e tij.
16:20
How many of them showed up for him?
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Sa prej tyre u shfaqen aty per ate?
16:24
Zero.
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Zero.
16:26
They showed up for themselves.
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Ato u shfaqen aty per veten e tyre.
16:28
It's what they believed about America
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Eshte cfare ato besonin per Ameriken
16:30
that got them to travel in a bus for eight hours
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qe i beri ato te udhetonin me autobus per tete ore,
16:33
to stand in the sun in Washington in the middle of August.
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e te qendronin ne diell ne Washington ne mes te gushtit.
16:36
It's what they believed, and it wasn't about black versus white:
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Eshte cfare ato besojne, dhe nuk ishte rreth te zezakeve kunder te bardheve.
16:39
25 percent of the audience was white.
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25 perqind e audiences ishte e bardhe.
16:42
Dr. King believed that
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Dr. King besonte qe
16:44
there are two types of laws in this world:
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jane dy tipe ligjesh ne bote,
16:46
those that are made by a higher authority
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ato qe jane te ndertuar nga nje autoritet i larte
16:48
and those that are made by man.
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dhe ato qe jane te ndertuar nga njeriu.
16:50
And not until all the laws that are made by man
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Dhe jo derisa te gjitha ligjet qe jane te ndertuara nga njeriu
16:53
are consistent with the laws that are made by the higher authority
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jane ne perputhje me ligjet qe jane bere nga autoritet e larta.
16:55
will we live in a just world.
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ne do te jetojme ne nje bote te drejte.
16:57
It just so happened that the Civil Rights Movement
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Kjo ka ndodhur vetem ne menyre qe Levizja per te Drejtat Civile
16:59
was the perfect thing to help him
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te ishte gjeja perfekte per ta ndihmuar ate
17:02
bring his cause to life.
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qe te sillte ceshtjen e tij ne jete.
17:04
We followed, not for him, but for ourselves.
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Ne e ndoqem, jo per ate, por per veten tone.
17:07
And, by the way, he gave the "I have a dream" speech,
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Dhe sa per ta ditur, ai na tha fjalimin e "Une kam nje enderr",
17:09
not the "I have a plan" speech.
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jo fjalimin e "Une kam nje plan".
17:11
(Laughter)
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(Qeshje)
17:15
Listen to politicians now, with their comprehensive 12-point plans.
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Degjoni politikanet tani me planet e tyre te plote prej 12 - pikave.
17:18
They're not inspiring anybody.
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Ato nuk jane duke frymezuar askend.
17:20
Because there are leaders and there are those who lead.
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Sepse aty ka drejtues dhe ka nga ato qe drejtojne.
17:23
Leaders hold a position of power
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Udheheqesit kane nje pozicion fuqie
17:25
or authority,
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ose autoriteti.
17:27
but those who lead inspire us.
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Por ato qe udheheqin na frymezojne neve.
17:31
Whether they're individuals or organizations,
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Edhe nese ato jane individe ose organizata,
17:33
we follow those who lead,
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ne i ndjekim ato qe udheheqin,
17:35
not because we have to,
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jo sepse ne duhet ti ndjekim,
17:37
but because we want to.
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por sepse ne duam.
17:40
We follow those who lead, not for them,
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Ne i ndjekim ato qe udheheqin, jo per ate,
17:43
but for ourselves.
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por per veten tone.
17:45
And it's those who start with "why"
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Dhe eshte kjo ajo qe fillon me "pse"
17:48
that have the ability
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qe ka aftesine
17:50
to inspire those around them
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per te frymezuar ato rreth nesh
17:52
or find others who inspire them.
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ose te gjej te tjere qe frymezojne ato.
17:55
Thank you very much.
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Shume faleminderit.
17:57
(Applause)
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(Duartrokitje)
Translated by Amantia Gjikondi
Reviewed by Dita Bytyci

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ABOUT THE SPEAKER
Simon Sinek - Leadership expert
Simon Sinek explores how leaders can inspire cooperation, trust and change. He's the author of the classic "Start With Why"; his latest book is "Leaders Eat Last."

Why you should listen

Fascinated by the leaders who make impact in the world, companies and politicians with the capacity to inspire, Simon Sinek has discovered some remarkable patterns in how they think, act and communicate. He wrote Start With Why: How Great Leaders Inspire Everyone to Take Action to explore his idea of the Golden Circle, what he calls "a naturally occurring pattern, grounded in the biology of human decision making, that explains why we are inspired by some people, leaders, messages and organizations over others." His newest work explores "circles of safety," exploring how to enhance feelings of trust and confidence in making bold decisions. It's the subject of his latest book, Leaders Eat Last.

An ethnographer by training, Sinek is an adjunct of the RAND Corporation. He writes and comments regularly for major publications and teaches graduate-level strategic communications at Columbia University.

More profile about the speaker
Simon Sinek | Speaker | TED.com

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