ABOUT THE SPEAKER
Mileha Soneji - Product designer
Mileha Soneji believes that having empathy and being able to put yourself in another person's shoes is what makes for great design.

Why you should listen

Mileha Soneji is a trained strategic product designer, originally hailing from the city of Pune in India. She currently works in the Netherlands as a strategist. Her work entails combining the fuzzy front-end of the design process with emerging technologies to answer the question of what needs to be designed in the future.

Even as a child, Mileha had a keen interest in (re)designing things around her, even though she had little knowledge about it as a profession. This led her to take up the Bachelor in Product Design at the MIT School of Design. After graduation, she got a couple of years of work experience in India, where she quickly realized that apart from the actual tangible design, a successful product needs a backbone of thorough research in user needs and market analysis. The need to study this further brought Mileha to Delft University of Technology in the Netherlands to study Strategic Product Design for her Masters.

More profile about the speaker
Mileha Soneji | Speaker | TED.com
TEDxDelft

Mileha Soneji: Simple hacks for life with Parkinson's

Mileha Sonedži (Mileha Soneji): Jednostavni saveti za život sa Parkinsonovom bolešću

Filmed:
1,033,316 views

Jednostavna rešenja su ponekad najbolja, čak i kada imate posla sa nečim što je komplikovano, poput Parkinsonove bolesti. U ovom nadahnutom govoru, Mileha Sonedži deli pristupačna rešenja koja svakodnevne poslove onih koji žive sa ovom bolešću čine lakšim. "Nije uvek stvar u tehnologiji", kaže ona. "Potrebna su nam rešenja fokusirana na ljude."
- Product designer
Mileha Soneji believes that having empathy and being able to put yourself in another person's shoes is what makes for great design. Full bio

Double-click the English transcript below to play the video.

00:12
In IndiaIndija, we have these hugeогромно familiesпородице.
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U Indiji imamo ogromne porodice.
00:15
I betопклада a lot of you all
mustмора have heardслушао about it.
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Kladim se da ste svi čuli za njih.
00:18
WhichŠto meansзначи that there are
a lot of familyпородица eventsдогађаји.
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To znači da imamo
mnogo porodičnih događaja.
00:21
So as a childдете, my parentsродитељи
used to dragпревуците me to these familyпородица eventsдогађаји.
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Kao dete, roditelji su me vukli
na ove porodične događaje.
00:26
But the one thing
that I always lookedпогледао forwardнапред to
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Ali najviše sam se radovala
00:29
was playingиграње around with my cousinsрођаци.
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igranju sa mojim rođacima.
00:32
And there was always this one uncleујак
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Tu je uvek bio jedan ujak
00:34
who used to be there,
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koji bi bio tamo,
00:35
always readyспреман, jumpingскакање around with us,
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uvek spreman, skačući okolo s nama,
00:37
havingимати gamesигре for us,
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imao bi igre za nas,
00:39
makingстварање us kidsклинци have the time of our livesживи.
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činio je da se mi deca ludo provodimo.
00:42
This man was extremelyизузетно successfulуспјешно:
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Ovaj čovek je bio veoma uspešan:
00:45
he was confidentсамоуверен and powerfulмоћан.
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bio je samouveren i moćan.
00:47
But then I saw this haleхале and heartyсрце personособа
deterioratese pogoršava in healthздравље.
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Onda sam videla ovu čilu i srčanu osobu
kako joj se polako urušava zdravlje.
00:53
He was diagnoseddijagnoza with Parkinson'sBoluje od Parkinsonove bolesti.
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Dijagnozirali su mu Parkinsonovu bolest.
00:56
Parkinson'sBoluje od Parkinsonove bolesti is a diseaseболест that causesузроке
degenerationdegeneracija of the nervousнервозан systemсистем,
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To je bolest koja izaziva
degeneraciju nervnog sistema,
01:00
whichкоја meansзначи that this personособа
who used to be independentнезависно
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što znači da ova osoba,
koja je bila nezavisna,
01:03
suddenlyизненада findsфиндс tasksзадатке like drinkingпити coffeeкафу,
because of tremorspotresi, much more difficultтешко.
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sada ima poteškoća sa aktivnostima,
poput ispijanja kafe, zbog drhtanja.
01:09
My uncleујак startedпочела usingКористећи a walkerВалкер to walkходати,
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Moj stric je počeo da šeta uz šetalicu,
01:12
and to take a turnред,
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a kako bi se okrenuo,
01:13
he literallyбуквално had to take
one stepкорак at a time, like this,
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bukvalno je morao da ide
korak po korak, ovako,
01:17
and it tookузела foreverзаувек.
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i to je trajalo celu večnost.
01:20
So this personособа, who used to be
the centerцентар of attentionпажњу
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Ova osoba koja je bila u centru pažnje
01:23
in everyсваки familyпородица gatheringокупљање,
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na svakom porodičnom okupljanju,
01:25
was suddenlyизненада hidingkrije behindиза people.
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odjednom se krila iza ljudi.
01:28
He was hidingkrije from the pitifulјадно look
in people'sљуди eyesочи.
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Krio se od sažaljivog pogleda
u očima ljudi.
01:32
And he's not the only one in the worldсвет.
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On nije jedini na svetu.
01:35
EverySvaki yearгодине, 60,000 people
are newlynedavno diagnoseddijagnoza with Parkinson'sBoluje od Parkinsonove bolesti,
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Svake godine, kod novih 60 000 ljudi
dijagnozira se Parkinsonova bolest,
01:40
and this numberброј is only risingу порасту.
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a ovaj broj samo raste.
01:44
As designersдизајнери, we dreamсан that our designsдизајн
solveреши these multifacetedViљestruke problemsпроблеми,
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Kao dizajneri imamo san
da svojim dizajnima
rešimo ove višestrane probleme,
01:49
one solutionрешење that solvesrešava it all,
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jedno rešenje za sve,
01:52
but it need not always be like that.
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ali ne mora uvek da bude tako.
01:55
You can alsoтакође targetциљ simpleједноставно problemsпроблеми
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Možete se fokusirati
na jednostavne probleme
01:58
and createстворити smallмали solutionsрешења for them
and eventuallyконачно make a bigвелики impactутицај.
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i za njih stvoriti mala rešenja
i na kraju imati veliki uticaj.
02:03
So my aimциљ here was
to not cureлек Parkinson'sBoluje od Parkinsonove bolesti,
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Moj cilj nije bio
da izlečim Parkinsonovu bolest,
02:06
but to make theirњихова everydayсваки дан tasksзадатке
much more simpleједноставно,
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već da obolelim pojednostavim
njihove svakodnevne aktivnosti,
02:09
and then make an impactутицај.
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i tako napravim razliku.
02:12
Well, the first thing I targetedциљани
was tremorspotresi, right?
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Prvo sam se fokusirala na drhtanje.
02:16
My uncleујак told me that he had stoppedпрестала
drinkingпити coffeeкафу or teaчај in publicјавно
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Stric mi je rekao da je prestao
da pije kafu ili čaj u javnosti
02:21
just out of embarrassmentсрамота,
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iz sramote,
02:23
so, well, I designedдизајниран the no-spillNe-izlivanja cupчаша.
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tako da sam dizajnirala
šolju iz koje se ne prosipa.
02:27
It worksИзвођење радова just purelyчисто on its formобразац.
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Funkcioniše prosto zbog svog oblika.
02:29
The curveкрива on topврх deflectsskretao the liquidтечност
back insideу everyсваки time they have tremorspotresi,
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Zaobljenje na vrhu vraća tečnost
svaki put kada imaju drhtanje
02:35
and this keepsзадржава the liquidтечност insideу
comparedУ поређењу to a normalнормално cupчаша.
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i ovo zadržava tečnost
u poređenju s normalnom šoljom.
02:38
But the keyкључ here is that it is not taggedTagged
as a Parkinson'sBoluje od Parkinsonove bolesti patientпацијент productпроизвод.
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Ključ je u tome da nije obeležena
kao proizvod za obolele od Parkinsona.
02:44
It looksизглед like a cupчаша that could be used
by you, me, any clumsynespretan personособа,
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Izgleda kao šolja koju možete koristiti
vi, ja, bilo koja nespretna osoba
02:48
and that makesчини it much more comfortinguteha
for them to use, to blendspoj in.
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i zbog toga je za njih mnogo lakše
da je koriste, da se uklope.
02:53
So, well, one problemпроблем solvedрешено,
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Jedan problem je rešen,
02:56
manyмноги more to go.
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ostaje ih još dosta.
02:58
All this while, I was interviewingинтервјуисање him,
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Tokom svega ovoga sam ga intervjuisala,
03:01
questioningиспитивање him,
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ispitivala ga,
03:02
and then I realizedреализован that I was gettingдобијања
very superficialповршни informationинформације,
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i onda sam shvatila da sam dobijala
samo površne informacije,
03:06
or just answersодговори to my questionsпитања.
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ili samo odgovore na moja pitanja.
03:09
But I really neededпотребно to digкопати deeperдубље
to get a newново perspectiveперспектива.
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Ali zaista je trebalo da zagrebem dublje
da bih imala novu perspektivu.
03:13
So I thought, well,
let's observeposmatrate him in his dailyдневно tasksзадатке,
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Pomislila sam, hajde da ga posmatram
u svakodnevnim aktivnostima,
03:16
while he's eatingјести, while he's watchingгледа TVTV.
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dok jede, dok gleda TV.
03:19
And then, when I was actuallyзаправо
observingпосматрање him walkingХодање to his diningTrpezarija tableсто,
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Dok sam ga zapravo posmatrala
dok ide do trpezarijskog stola,
03:23
it struckударио me, this man who findsфиндс it
so difficultтешко to walkходати on flatраван landземљиште,
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palo mi je napamet, ovaj čovek
kome je tako teško da hoda po ravnom,
03:29
how does he climbпопети се a staircaseстепениште?
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kako se penje uz stepenice?
03:31
Because in IndiaIndija we do not have
a fancyфанци railжелезница that takes you up a staircaseстепениште
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Jer u Indiji nemamo prefinjeni eskalator
koji vas povede uz stepenice
03:35
like in the developedразвијен countriesземље.
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kao u razvijenim zemljama.
03:37
One actuallyзаправо has to climbпопети се the stairsstepenice.
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Morate da se popnete uz stepenice.
03:39
So he told me,
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Rekao mi je:
03:41
"Well, let me showсхов you how I do it."
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"Hajde da ti pokažem kako to radim."
03:43
Let's take a look at what I saw.
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Pogledajmo šta sam videla.
03:48
So he tookузела really long
to reachдостигнути this positionпозиција,
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Trebalo mu je mnogo vremena
da dođe do ovog mesta,
03:51
and then all this while, I'm thinkingразмишљање,
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a sve to vreme, ja mislim:
03:53
"Oh my God, is he really going to do it?
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"Bože, hoće li zaista uspeti?
03:55
Is he really, really going to do it
withoutбез his walkerВалкер?"
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Hoće li zaista uspeti da to uradi
bez svoje šetalice?"
03:58
And then ...
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I onda...
04:02
(LaughterSmeh)
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(Smeh)
04:08
And the turnsокреће се, he tookузела them so easilyлако.
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I tako se lako okretao.
04:13
So -- shockedшокиран?
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Tako da - šokirani?
04:14
Well, I was too.
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I ja sam bila.
04:19
So this personособа who could not
walkходати on flatраван landземљиште
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Ova osoba koja nije mogla
da hoda po ravnoj površini
04:22
was suddenlyизненада a proпро at climbingпењање stairsstepenice.
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odjednom je bila ekspert
za penjanje uz stepenice.
04:25
On researchingistražuje this, I realizedреализован that
it's because it's a continuousконтинуирано motionкретање.
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Istraživajući ovo, shvatila sam da je tako
jer se radi o kontinuiranom pokretu.
04:30
There's this other man
who alsoтакође suffersпати from the sameисти symptomsсимптоми
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Postoji još jedan čovek
koji pati od istih simptoma
04:33
and usesкористи a walkerВалкер,
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i koristi šetalicu,
04:35
but the momentтренутак he's put on a cycleциклус,
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ali kada ga stavite na bicikl,
04:37
all his symptomsсимптоми vanishnestati,
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svi njegovi simptomi nestaju,
04:38
because it is a continuousконтинуирано motionкретање.
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jer je to kontinuiran pokret.
04:41
So the keyкључ for me was to translateпревести
this feelingОсећај of walkingХодање on a staircaseстепениште
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Za mene je ključ bio u tome da se prevede
ovaj osećaj hodanja po stepenicama
04:45
back to flatраван landземљиште.
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u osećaj hodanja po ravnom.
04:47
And a lot of ideasидеје
were testedтестирано and triedПокушали on him,
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Isprobali smo mnogo ideja na njemu,
04:50
but the one that finallyконачно workedрадио је
was this one. Let's take a look.
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ali konačno je funkcionisala ova.
Hajde da pogledamo.
04:57
(LaughterSmeh)
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(Smeh)
05:00
(ApplauseAplauz)
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(Aplauz)
05:05
He walkedходао fasterбрже, right?
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Hodao je brže, zar ne?
05:06
(ApplauseAplauz)
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(Aplauz)
05:11
I call this the staircaseстепениште illusionилузија,
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Ovo zovem iluzijom stepenica,
05:14
and actuallyзаправо when the staircaseстепениште illusionилузија
abruptlyизненада endedзавршио, he frozeзамрзнути,
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i zapravo kada se iluzija naglo završila,
on se zamrznuo u mestu,
05:18
and this is calledпозвани freezingzamrzavanje of gaitгаит.
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a ovo se zove zamrzavanje hoda.
05:20
So it happensсе дешава a lot,
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To se dešava često,
05:21
so why not have a staircaseстепениште illusionилузија
flowingтече throughкроз all theirњихова roomsСобе,
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pa zašto ne bismo imali
iluziju stepenica u svim njihovim sobama,
05:25
makingстварање them feel much more confidentсамоуверен?
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kako bi oni imali
mnogo više samopouzdanja?
05:29
You know, technologyтехнологија is not always it.
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Nije uvek stvar u tehnologiji.
05:32
What we need are human-centerednarodne mase solutionsрешења.
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Potrebna su nam rešenja
fokusirana na ljude.
05:34
I could have easilyлако
madeмаде it into a projectionпројекција,
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Lako sam mogla od toga
da napravim projekciju
05:37
or a GoogleGoogle GlassStaklo, or something like that.
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ili Gugl naočare ili nešto slično.
05:39
But I stuckзаглавити to simpleједноставно printпринт on the floorпод.
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Ali držala sam se jednostavne
odštampane slike na podu.
05:42
This printпринт could be takenузети into hospitalsболнице
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Ova slika se može staviti u bolnice
05:45
to make them feel much more welcomeДобродошли.
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kako bi se oni osećali dobrodošlim.
05:48
What I wishжелети to do
is make everyсваки Parkinson'sBoluje od Parkinsonove bolesti patientпацијент
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Želim da se svaka osoba
obolela od Parkinsonove bolesti
05:51
feel like my uncleујак feltосетио that day.
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oseća kao moj ujak tog dana.
05:54
He told me that I madeмаде him feel
like his oldстари selfселф again.
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Rekao mi je da se zbog mene osećao
kao onaj stari.
05:59
"SmartPametan" in today'sданас worldсвет
has becomeпостати synonymousсиноним to highвисоко techтецх,
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"Pametno" je u današnjem svetu
sinonim za visoku tehnologiju,
06:03
and the worldсвет is only gettingдобијања
smarterпаметнији and smarterпаметнији day by day.
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i svet iz dana u dan
postaje sve pametniji.
06:07
But why can't smartпаметан be something
that's simpleједноставно and yetјош увек effectiveефикасан?
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Ali zašto pametno ne bi moglo biti
nešto što je jednostavno i efikasno?
06:12
All we need is a little bitмало of empathyемпатија
and some curiosityрадозналост,
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Potrebno nam je samo malo saosećanja
i znatiželje
06:16
to go out there, observeposmatrate.
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da izađemo, posmatramo.
06:18
But let's not stop at that.
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Ali nemojmo stati tu.
06:20
Let's find these complexкомплекс problemsпроблеми.
Don't be scaredуплашен of them.
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Pronađimo ove složene probleme.
Nemojte ih se plašiti.
06:24
BreakPauza them, boilчир them down
into much smallerмањи problemsпроблеми,
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Slomite ih, razgradite ih
na mnogo manje probleme,
06:27
and then find simpleједноставно solutionsрешења for them.
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i onda za njih nađite prosta rešenja.
06:30
TestTest these solutionsрешења, failпропасти if neededпотребно,
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Isprobajte ova rešenja,
neuspešno ako je to potrebno,
06:33
but with newernovija insightsувиде to make it better.
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ali sa novim uvidima u to
kako da ih poboljšate.
06:36
ImagineZamislite what we all could do
if we all cameДошао up with simpleједноставно solutionsрешења.
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Zamislite šta bismo sve mogli da uradimo
ako bismo smislili prosta rešenja.
06:40
What would the worldсвет be like
if we combinedкомбиновано all our simpleједноставно solutionsрешења?
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Kakav bi svet bio kada bismo svi
kombinovali svoja prosta rešenja?
06:44
Let's make a smarterпаметнији worldсвет,
but with simplicityједноставност.
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Napravimo pametniji svet,
ali uz pomoć jednostavnosti.
06:47
Thank you.
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Hvala vam.
06:49
(ApplauseAplauz)
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(Aplauz)
Translated by Mile Živković
Reviewed by Milenka Okuka

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ABOUT THE SPEAKER
Mileha Soneji - Product designer
Mileha Soneji believes that having empathy and being able to put yourself in another person's shoes is what makes for great design.

Why you should listen

Mileha Soneji is a trained strategic product designer, originally hailing from the city of Pune in India. She currently works in the Netherlands as a strategist. Her work entails combining the fuzzy front-end of the design process with emerging technologies to answer the question of what needs to be designed in the future.

Even as a child, Mileha had a keen interest in (re)designing things around her, even though she had little knowledge about it as a profession. This led her to take up the Bachelor in Product Design at the MIT School of Design. After graduation, she got a couple of years of work experience in India, where she quickly realized that apart from the actual tangible design, a successful product needs a backbone of thorough research in user needs and market analysis. The need to study this further brought Mileha to Delft University of Technology in the Netherlands to study Strategic Product Design for her Masters.

More profile about the speaker
Mileha Soneji | Speaker | TED.com

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