ABOUT THE SPEAKER
Mileha Soneji - Product designer
Mileha Soneji believes that having empathy and being able to put yourself in another person's shoes is what makes for great design.

Why you should listen

Mileha Soneji is a trained strategic product designer, originally hailing from the city of Pune in India. She currently works in the Netherlands as a strategist. Her work entails combining the fuzzy front-end of the design process with emerging technologies to answer the question of what needs to be designed in the future.

Even as a child, Mileha had a keen interest in (re)designing things around her, even though she had little knowledge about it as a profession. This led her to take up the Bachelor in Product Design at the MIT School of Design. After graduation, she got a couple of years of work experience in India, where she quickly realized that apart from the actual tangible design, a successful product needs a backbone of thorough research in user needs and market analysis. The need to study this further brought Mileha to Delft University of Technology in the Netherlands to study Strategic Product Design for her Masters.

More profile about the speaker
Mileha Soneji | Speaker | TED.com
TEDxDelft

Mileha Soneji: Simple hacks for life with Parkinson's

米乐哈·桑吉: 用简单的方法解决帕金森综合征的问题

Filmed:
1,033,316 views

简单的方案往往是最好的,即便是应对像帕金森综合征这样复杂的问题。米乐哈·桑吉在她令人启发的演讲中分享了可能的一些设计让帕金森综合征的病人可以每天生活的更加轻松。“科技不是所有,”她说,“我们需要以人为本的设计。”
- Product designer
Mileha Soneji believes that having empathy and being able to put yourself in another person's shoes is what makes for great design. Full bio

Double-click the English transcript below to play the video.

00:12
In India印度, we have these huge巨大 families家庭.
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印度有很多大家族,
00:15
I bet赌注 a lot of you all
must必须 have heard听说 about it.
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相信大家有所耳闻。
00:18
Which哪一个 means手段 that there are
a lot of family家庭 events事件.
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大家族就有很多大型家族活动。
00:21
So as a child儿童, my parents父母
used to drag拖动 me to these family家庭 events事件.
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我小的时候常被父母拖过去参加。
00:26
But the one thing
that I always looked看着 forward前锋 to
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但我唯一想做的就是,
00:29
was playing播放 around with my cousins表兄弟.
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找我亲戚玩。
00:32
And there was always this one uncle叔叔
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以前那里
00:34
who used to be there,
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总有一个叔叔,
00:35
always ready准备, jumping跳跃 around with us,
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经常做好了准备和我们一起跳,
00:37
having games游戏 for us,
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陪我们玩,
00:39
making制造 us kids孩子 have the time of our lives生活.
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陪我们度过了快乐的时光。
00:42
This man was extremely非常 successful成功:
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这个人及其的成功:
00:45
he was confident信心 and powerful强大.
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自信、有能力。
00:47
But then I saw this hale硬朗 and hearty爽朗 person
deteriorate恶化 in health健康.
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但是随后这个健壮精神的人生了病,
00:53
He was diagnosed确诊 with Parkinson's帕金森氏.
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被诊断为帕金森综合征。
00:56
Parkinson's帕金森氏 is a disease疾病 that causes原因
degeneration退化 of the nervous紧张 system系统,
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帕金森综合征会引发神经系统退化,
01:00
which哪一个 means手段 that this person
who used to be independent独立
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意味着一个过去独立的人
01:03
suddenly突然 finds认定 tasks任务 like drinking coffee咖啡,
because of tremors震颤, much more difficult.
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突然因为颤抖
连喝咖啡都变得非常困难。
01:09
My uncle叔叔 started开始 using运用 a walker助步车 to walk步行,
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我的叔叔开始使用拐杖行走,
01:12
and to take a turn,
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想要拐弯,
01:13
he literally按照字面 had to take
one step at a time, like this,
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就必须像这样一点一点地走,
01:17
and it took forever永远.
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要花很久的时间。
01:20
So this person, who used to be
the center中央 of attention注意
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所以一个以前每次家庭聚会上
01:23
in every一切 family家庭 gathering搜集,
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都成为焦点的男人,
01:25
was suddenly突然 hiding behind背后 people.
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突然躲在了大家的后面。
01:28
He was hiding from the pitiful可怜 look
in people's人们 eyes眼睛.
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他在躲避大家怜悯的目光。
01:32
And he's not the only one in the world世界.
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他并不孤单,
01:35
Every一切 year, 60,000 people
are newly diagnosed确诊 with Parkinson's帕金森氏,
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每年60000人被新诊断为
帕金森综合征,
01:40
and this number is only rising升起.
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而且以后会更多。
01:44
As designers设计师, we dream梦想 that our designs设计
solve解决 these multifaceted多方面的 problems问题,
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作为设计者,我们希望我们的设计
可以解决多方面的问题,
01:49
one solution that solves解决了 it all,
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一个方法就能一劳永逸,
01:52
but it need not always be like that.
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但往往事与愿违。
01:55
You can also target目标 simple简单 problems问题
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你也可以通过解决一系列小问题,
01:58
and create创建 small solutions解决方案 for them
and eventually终于 make a big impact碰撞.
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最终产生重大的影响。
02:03
So my aim目标 here was
to not cure治愈 Parkinson's帕金森氏,
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所以我的重点不是治愈帕金森综合征,
02:06
but to make their everyday每天 tasks任务
much more simple简单,
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而是让病人每天更轻松,
02:09
and then make an impact碰撞.
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最后产生影响。
02:12
Well, the first thing I targeted针对
was tremors震颤, right?
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那么第一个要解决的问题
就是颤抖,对吧?
02:16
My uncle叔叔 told me that he had stopped停止
drinking coffee咖啡 or tea in public上市
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叔叔告诉我他为了防止引起尴尬,
02:21
just out of embarrassment困窘,
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已经不在公共场合喝咖啡或者茶了。
02:23
so, well, I designed设计 the no-spill无溢漏 cup杯子.
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所以我设计了防洒杯,
02:27
It works作品 just purely纯粹 on its form形成.
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通过设计一个样式达到目的。
02:29
The curve曲线 on top最佳 deflects偏斜 the liquid液体
back inside every一切 time they have tremors震颤,
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每次使用者颤抖时,顶部的曲线
可以让液体流回杯子
02:35
and this keeps保持 the liquid液体 inside
compared相比 to a normal正常 cup杯子.
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从而达到不会洒的目的。
02:38
But the key here is that it is not tagged标记
as a Parkinson's帕金森氏 patient患者 product产品.
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更关键的是它不会被贴上
帕金森综合征患者产品的标签。
02:44
It looks容貌 like a cup杯子 that could be used
by you, me, any clumsy笨拙 person,
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它就像一个你,我 ,
每个笨手笨脚的人都会使用的杯子 ,
02:48
and that makes品牌 it much more comforting欣慰的
for them to use, to blend混合 in.
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这会让病人更好的融入社会。
02:53
So, well, one problem问题 solved解决了,
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所以第一个问题解决了,
02:56
many许多 more to go.
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后面还有很多。
02:58
All this while, I was interviewing面试 him,
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这一阵我一直在采访他,
03:01
questioning疑问 him,
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询问他,
03:02
and then I realized实现 that I was getting得到
very superficial information信息,
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后来我发现我只得到了
很表面的信息,
03:06
or just answers答案 to my questions问题.
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或只是简单地
回答我问的问题。
03:09
But I really needed需要 to dig deeper更深
to get a new perspective透视.
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但我真的需要再深入一点,
看能不能理出新的头绪。
03:13
So I thought, well,
let's observe him in his daily日常 tasks任务,
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我想从观察他的日常生活开始,
03:16
while he's eating, while he's watching观看 TV电视.
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观察他吃饭和看电视。
03:19
And then, when I was actually其实
observing观察 him walking步行 to his dining用餐 table,
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当我看到他走去餐桌吃饭的时候,
03:23
it struck来袭 me, this man who finds认定 it
so difficult to walk步行 on flat平面 land土地,
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我震惊地发现,他就连在平地上
行走都是很困难的,
03:29
how does he climb a staircase楼梯?
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更何况去爬楼梯。
03:31
Because in India印度 we do not have
a fancy幻想 rail that takes you up a staircase楼梯
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在印度没有像其他发达国家一样,
03:35
like in the developed发达 countries国家.
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电梯可以帮你上楼,
03:37
One actually其实 has to climb the stairs楼梯.
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大家都要爬楼梯。
03:39
So he told me,
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他跟我说,
03:41
"Well, let me show显示 you how I do it."
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我给你看我怎么上楼。
03:43
Let's take a look at what I saw.
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请看我所看到的情况:
03:48
So he took really long
to reach达到 this position位置,
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他花了很长的时间走到了这个位置,
03:51
and then all this while, I'm thinking思维,
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这段时间我一直在想:
03:53
"Oh my God, is he really going to do it?
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”天啊,他真的要这么做么?
03:55
Is he really, really going to do it
without his walker助步车?"
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他真的要不用拐杖走楼梯么?”
03:58
And then ...
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然后……
04:02
(Laughter笑声)
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(笑声)
04:08
And the turns, he took them so easily容易.
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然后他很轻松的转弯。
04:13
So -- shocked吃惊?
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所以,震惊了么?
04:14
Well, I was too.
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我也震惊了。
04:19
So this person who could not
walk步行 on flat平面 land土地
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一个不能在平地上走路的人,
04:22
was suddenly突然 a pro at climbing攀登 stairs楼梯.
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爬楼梯却非常顺利。
04:25
On researching研究 this, I realized实现 that
it's because it's a continuous连续 motion运动.
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通过研究,我了解到
这是因为爬楼梯是一系列的动作。
04:30
There's this other man
who also suffers患有 from the same相同 symptoms症状
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另一个同样使用拐杖的
04:33
and uses使用 a walker助步车,
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帕金森综合征患者
04:35
but the moment时刻 he's put on a cycle周期,
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只要骑上自行车
04:37
all his symptoms症状 vanish消失,
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所有的症状都消失了,
04:38
because it is a continuous连续 motion运动.
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也是因为这是连续性的动作。
04:41
So the key for me was to translate翻译
this feeling感觉 of walking步行 on a staircase楼梯
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所以问题的关键就是
我如何把爬楼梯的感觉
04:45
back to flat平面 land土地.
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移植到平地上去。
04:47
And a lot of ideas思路
were tested测试 and tried试着 on him,
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我在他的身上尝试了很多想法,
04:50
but the one that finally最后 worked工作
was this one. Let's take a look.
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我们看一下最终成功的想法。
04:57
(Laughter笑声)
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(笑声)
05:00
(Applause掌声)
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(掌声)
05:05
He walked faster更快, right?
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他走得快一点了,是吧?
05:06
(Applause掌声)
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(掌声)
05:11
I call this the staircase楼梯 illusion错觉,
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我把它称为阶梯假象。
05:14
and actually其实 when the staircase楼梯 illusion错觉
abruptly突然 ended结束, he froze冻结,
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实际上,当阶梯假象突然结束了,
他就会停住了。
05:18
and this is called freezing冷冻 of gait步态.
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这叫做步态冻结,
05:20
So it happens发生 a lot,
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这经常发生。
05:21
so why not have a staircase楼梯 illusion错觉
flowing流动 through通过 all their rooms客房,
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那为什么不让屋子充满阶梯假象,
05:25
making制造 them feel much more confident信心?
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让他们感到更加自信?
05:29
You know, technology技术 is not always it.
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科技并不是一切。
05:32
What we need are human-centered以人为本 solutions解决方案.
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我们需要以人为本的解决方案。
05:34
I could have easily容易
made制作 it into a projection投影,
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我本可以在谷歌眼镜或者
05:37
or a Google谷歌 Glass玻璃, or something like that.
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别的什么上做一个阶梯的投影,
05:39
But I stuck卡住 to simple简单 print打印 on the floor地板.
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但是我对地板上的印花思考了很久。
05:42
This print打印 could be taken采取 into hospitals医院
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医院可以采用这个印花
05:45
to make them feel much more welcome欢迎.
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让医院更受病人的欢迎。
05:48
What I wish希望 to do
is make every一切 Parkinson's帕金森氏 patient患者
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我想做到让所有的
帕金森综合征的病人
05:51
feel like my uncle叔叔 felt that day.
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都感受到我叔叔那天的感觉。
05:54
He told me that I made制作 him feel
like his old self again.
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他跟我说我让他感觉做回了自己。
05:59
"Smart聪明" in today's今天的 world世界
has become成为 synonymous代名词 to high tech高科技,
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"智能" 现在和高科技
已经变成了同义词,
06:03
and the world世界 is only getting得到
smarter聪明 and smarter聪明 day by day.
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世界每一天都变得更加智能。
06:07
But why can't smart聪明 be something
that's simple简单 and yet然而 effective有效?
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但是为什么智能的东西不能是
简单而且有效的呢?
06:12
All we need is a little bit of empathy同情
and some curiosity好奇心,
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我们需要的只是同理心和好奇心,
06:16
to go out there, observe.
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到现场观察。
06:18
But let's not stop at that.
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但我们不要固步不前,
06:20
Let's find these complex复杂 problems问题.
Don't be scared害怕 of them.
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让我们解决一些复杂的问题
而不是被它吓到。
06:24
Break打破 them, boil them down
into much smaller problems问题,
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各个击破,把大问题打碎成
一个个小问题,
06:27
and then find simple简单 solutions解决方案 for them.
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再找到小问题的答案。
06:30
Test测试 these solutions解决方案, fail失败 if needed需要,
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尝试找到答案,如果失败了,
06:33
but with newer insights见解 to make it better.
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就用新的视角尝试更好的办法。
06:36
Imagine想像 what we all could do
if we all came来了 up with simple简单 solutions解决方案.
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想象如果我们可以想到简单的解决方案
我们能做得多好。
06:40
What would the world世界 be like
if we combined结合 all our simple简单 solutions解决方案?
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如果我们把简单的方案连在一起
这个世界将会如何?
06:44
Let's make a smarter聪明 world世界,
but with simplicity简单.
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让我们使用简单的方式,
让世界更智能。
06:47
Thank you.
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谢谢。
06:49
(Applause掌声)
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(掌声)
Translated by Gu Yu
Reviewed by Yi-Fan Yu

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ABOUT THE SPEAKER
Mileha Soneji - Product designer
Mileha Soneji believes that having empathy and being able to put yourself in another person's shoes is what makes for great design.

Why you should listen

Mileha Soneji is a trained strategic product designer, originally hailing from the city of Pune in India. She currently works in the Netherlands as a strategist. Her work entails combining the fuzzy front-end of the design process with emerging technologies to answer the question of what needs to be designed in the future.

Even as a child, Mileha had a keen interest in (re)designing things around her, even though she had little knowledge about it as a profession. This led her to take up the Bachelor in Product Design at the MIT School of Design. After graduation, she got a couple of years of work experience in India, where she quickly realized that apart from the actual tangible design, a successful product needs a backbone of thorough research in user needs and market analysis. The need to study this further brought Mileha to Delft University of Technology in the Netherlands to study Strategic Product Design for her Masters.

More profile about the speaker
Mileha Soneji | Speaker | TED.com