TED@BCG San Francisco
Roselinde Torres: What it takes to be a great leader
Roselinde Torres: Kaj naredi voditelja izjemnega
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Dandanes obstaja veliko vodstvenih programov, od enodnevnih delavnic do izobraževalnih programov v podjetjih. A možnost je, da vam to ne bo kaj dosti pomagalo. V tem jasnem, nepristranskem govoru Roselinde Torres opisuje 25-letno opazovanje resnično izjemnih voditeljev na delu, in z vami deli tri preprosta, a bistvena vprašanja, ki se jih morajo vodilni v podjetjih vprašati, da bi uspeli v prihodnosti.
Roselinde Torres - Leadership expert
BCG's Roselinde Torres studies what makes great leaders tick -- and figures out how to teach others the same skills. Full bio
BCG's Roselinde Torres studies what makes great leaders tick -- and figures out how to teach others the same skills. Full bio
Double-click the English transcript below to play the video.
00:13
What makes a great leader today?
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Kaj dandanes dela voditelja izjemnega?
00:17
Many of us carry this image
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Mnogi od nas imamo v glavi sliko
00:19
of this all-knowing superhero
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vsevednega superjunaka,
00:23
who stands and commands
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ki stoji in vodi
00:25
and protects his followers.
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in ščiti svoje privržence.
00:29
But that's kind of an image from another time,
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A to je slika iz drugega časa,
00:33
and what's also outdated
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in kar je prav tako staromodno,
00:35
are the leadership development programs
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so programi za razvoj vodstvenih kadrov,
00:38
that are based on success models
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ki temeljijo na vzorcih uspeha
00:40
for a world that was, not a world that is
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sveta, ki je bil, ne sveta, ki je
00:44
or that is coming.
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ali prihaja.
00:46
We conducted a study of 4,000 companies,
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Izvedli smo raziskavo 4.000 podjetij
00:51
and we asked them, let's see the effectiveness
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in jih vprašali,
če lahko vidimo učinkovitost
če lahko vidimo učinkovitost
00:54
of your leadership development programs.
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vaših vodstvenih razvojnih programov.
00:56
Fifty-eight percent of the companies
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58% podjetij
00:59
cited significant talent gaps
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je navedlo veliko pomanjkanje talentov
01:01
for critical leadership roles.
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za ključne vodstvene funkcije.
01:03
That means that despite
corporate training programs,
corporate training programs,
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To pomeni, da kljub skupnim
izobraževalnim programom,
izobraževalnim programom,
01:07
off-sites, assessments, coaching, all of these things,
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kratkim potovanjem, ocenjevanjem,
treniranju, vsem tem stvarem,
treniranju, vsem tem stvarem,
01:11
more than half the companies
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več kot polovica podjetij
01:13
had failed to grow enough great leaders.
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ni uspela vzgojiti
dovolj izjemnih voditeljev.
dovolj izjemnih voditeljev.
01:18
You may be asking yourself,
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Mogoče se boste vprašali,
01:20
is my company helping me to prepare
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mi moje podjetje pomaga, da se pripravim
01:23
to be a great 21st-century leader?
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biti izjemen voditelj 21. stoletja?
01:26
The odds are, probably not.
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Verjetno ne.
01:29
Now, I've spent 25 years of my professional life
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Preživela sem 25 let poklicnega življenja
01:34
observing what makes great leaders.
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in opazovala, kaj dela voditelje izjemne.
01:37
I've worked inside Fortune 500 companies,
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Delala sem znotraj 500 najboljših podjetij
01:39
I've advised over 200 CEOs,
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svetovala sem več kot 200-tim
generalnim direktorjem
generalnim direktorjem
01:42
and I've cultivated more leadership pipelines
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in razvila sem več vodstvenih napotkov,
01:44
than you can imagine.
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kot si lahko zamislite.
01:47
But a few years ago, I noticed a disturbing trend
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A pred nekaj leti sem opazila
skrb vzbujajoč trend
skrb vzbujajoč trend
01:51
in leadership preparation.
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v pripravi vodstva.
01:54
I noticed that, despite all the efforts,
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Opazila sem, da kljub vsemu trudu,
01:58
there were familiar stories that kept resurfacing
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so obstajale znane zgodbe o posameznikih,
02:01
about individuals.
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ki so ponovno prihajale na dan.
02:03
One story was about Chris,
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Ena zgodba je bila o Chrisu,
02:06
a high-potential, superstar leader
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voditelju superzvezdniku
z visokimi potenciali
z visokimi potenciali
02:09
who moves to a new unit and fails,
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ki je šel na nov oddelek
in mu je spodletelo
in mu je spodletelo
02:12
destroying unrecoverable value.
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in je ustvaril nepopravljivo škodo.
02:15
And then there were stories like Sidney, the CEO,
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In tu so bile zgodbe o Sidney,
generalni direktorici,
generalni direktorici,
02:19
who was so frustrated
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ki je bila tako razdražena,
02:20
because her company is cited
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ker je bilo njeno podjetje pohvaljeno
02:22
as a best company for leaders,
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kot najboljše podjetje za voditelje,
02:25
but only one of the top 50 leaders is equipped
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a je samo eden od 50 najboljših
voditeljev pripravljen
voditeljev pripravljen
02:29
to lead their crucial initiatives.
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voditi njihove odločilne pobude.
02:31
And then there were stories
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In tukaj so bile tudi zgodbe,
02:33
like the senior leadership team
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kot je zgodba o glavnem vodstvenem timu
02:36
of a once-thriving business
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nekoč uspešnega podjetja,
02:38
that's surprised by a market shift,
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ki je presenečeno nad preusmeritvijo trga
02:41
finds itself having to force the company
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in je primorano velikost
02:44
to reduce its size in half
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podjetja vsaj za polovico zmanjšati
02:46
or go out of business.
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ali pa opustiti posel.
02:49
Now, these recurring stories
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Zaradi takšnih ponavljajočih se zgodb
02:52
cause me to ask two questions.
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se vprašam dvoje.
02:54
Why are the leadership gaps widening
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Zakaj se luknje v vodstvu širijo,
02:57
when there's so much more investment
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ko pa se vedno več investira
02:59
in leadership development?
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v razvoj vodstva?
03:01
And what are the great leaders doing
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In kaj delajo izjemni voditelji
03:04
distinctly different to thrive and grow?
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izrazito drugače, da uspevajo in rastejo?
03:08
One of the things that I did,
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Kar sem jaz storila,
03:11
I was so consumed by these questions
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ker sem bila tako prevzeta
s temi vprašanji
s temi vprašanji
03:13
and also frustrated by those stories,
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in tudi razdražena s temi zgodbami,
03:16
that I left my job
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da sem pustila svojo službo,
03:19
so that I could study this full time,
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da sem lahko to nenehno raziskovala.
03:21
and I took a year to travel
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In vzela sem si eno leto in potovala
03:24
to different parts of the world
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v različne predele sveta,
03:26
to learn about effective and ineffective
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da bi se poučila
o učinkovitih in neučinkovitih
o učinkovitih in neučinkovitih
03:28
leadership practices in companies,
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vodstvenih praksah v podjetjih,
03:31
countries and nonprofit organizations.
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državah in neprofitnih organizacijah.
03:34
And so I did things like travel to South Africa,
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Zato sem potovala v Južno Afriko,
03:38
where I had an opportunity to understand
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kjer sem imel priložnost doumeti,
03:41
how Nelson Mandela was ahead of his time
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kako napreden je bil Nelson Mandela
03:43
in anticipating and navigating
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v predvidevanju in vodenju
03:45
his political, social and economic context.
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svojega političnega, družbenega
in ekonomskega konteksta.
in ekonomskega konteksta.
03:48
I also met a number of nonprofit leaders
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Spoznala sem tudi
veliko neprofitnih voditeljev,
veliko neprofitnih voditeljev,
03:51
who, despite very limited financial resources,
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ki so kljub zelo omejenim
finančnim sredstvom
finančnim sredstvom
03:55
were making a huge impact in the world,
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zelo vplivali na svet
03:58
often bringing together seeming adversaries.
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s pogostim zbliževanjem
dozdevnih nasprotnikov.
dozdevnih nasprotnikov.
04:02
And I spent countless hours in presidential libraries
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In žrtvovala sem nešteto ur
v predsedniških knjižnicah
v predsedniških knjižnicah
04:07
trying to understand how the environment
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in skušala razumeti, kako je okolje
04:10
had shaped the leaders,
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izoblikovalo voditelje,
04:11
the moves that they made,
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njihove poteze
04:12
and then the impact of those moves
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in nato vpliv teh potez
04:14
beyond their tenure.
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prek njihovih mandatov.
04:17
And then, when I returned to work full time,
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In nato, ko sem se vrnila
in delala polni čas
in delala polni čas
04:20
in this role, I joined with wonderful colleagues
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v tej vlogi, sem se povezala
s čudovitimi sodelavci,
s čudovitimi sodelavci,
04:23
who were also interested in these questions.
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ki so se prav tako zanimali
za ta vprašanja.
za ta vprašanja.
04:27
Now, from all this, I distilled
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Sedaj sem, iz vsega tega, povzela
04:30
the characteristics of leaders who are thriving
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karakteristike voditeljev, ki so uspešni
04:34
and what they do differently,
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in kaj delajo drugače
04:35
and then I also distilled
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in potem sem še povzela
04:38
the preparation practices that enable people
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pripravljalne prakse, ki omogočajo ljudem
04:41
to grow to their potential.
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razviti njihov potencial.
Nekaj teh praks hočem danes deliti z vami.
04:43
I want to share some of those with you now.
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04:45
("What makes a great leader in the 21st century?")
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("Kaj naredi voditelja v 21. stoletju izjemnega?")
04:47
In a 21st-century world, which is more global,
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21. stoletje, ki je bolj globalno,
04:51
digitally enabled and transparent,
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digitalno usmerjeno in pregledno,
04:53
with faster speeds of information
flow and innovation,
flow and innovation,
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s hitrejšimi hitrostmi toka informacij
in inovacij,
in inovacij,
04:57
and where nothing big gets done
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in kjer se ne naredi nič velikega
04:59
without some kind of a complex matrix,
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brez neke zapletene osnove,
05:02
relying on traditional development practices
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bo zanašanje na tradicionalne
vodstvene prakse
vodstvene prakse
05:06
will stunt your growth as a leader.
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oviralo vašo rast kot voditelj.
05:09
In fact, traditional assessments
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V bistvu vam bodo tradicionalne ocene
05:11
like narrow 360 surveys or
outdated performance criteria
outdated performance criteria
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kot 360 skromnih anket ali
zastareli kriteriji zmogljivosti,
zastareli kriteriji zmogljivosti,
05:16
will give you false positives,
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dale napačne signale
05:18
lulling you into thinking that you are more prepared
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in vam zbudile lažen občutek,
da ste pripravljeni
da ste pripravljeni
05:21
than you really are.
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bolj, kot v resnici ste.
05:23
Leadership in the 21st century is defined
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Vodenje v 21. stoletju je definirano
05:27
and evidenced by three questions.
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in dokazano na podlagi treh vprašanj.
05:30
Where are you looking
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Kam gledate,
05:32
to anticipate the next change
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da bi predvideli naslednjo spremembo
05:35
to your business model or your life?
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vašega poslovnega modela ali življenja?
05:38
The answer to this question is on your calendar.
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Odgovor na to vprašanje
je na vašem koledarju.
je na vašem koledarju.
05:43
Who are you spending time with? On what topics?
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S kom preživljate čas? S kakšnimi temami?
05:47
Where are you traveling? What are you reading?
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Kam potujete? Kaj berete?
05:50
And then how are you distilling this
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In nato, kako to povzamete
05:51
into understanding potential discontinuities,
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za razumevanje potencialnih prekinitev
05:55
and then making a decision to do something
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in kako se odločiti, da nekaj storite
05:57
right now so that you're prepared and ready?
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prav zdaj, ko ste pripravljeni in voljni?
06:02
There's a leadership team that does a practice
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Obstajajo vodstveni timi, ki delajo vaje,
06:05
where they bring together each member
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kjer združijo vse člane
06:08
collecting, here are trends that impact me,
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in zbirajo trende, ki vplivajo name,
06:10
here are trends that impact another team member,
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trende, ki vplivajo na druge člane tima,
06:13
and they share these,
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in te trende delijo,
06:14
and then make decisions,
to course-correct a strategy
to course-correct a strategy
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in nato sprejmejo odločitve,
da popravijo smer strategije
da popravijo smer strategije
06:17
or to anticipate a new move.
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ali, da predvidijo novo potezo.
06:20
Great leaders are not head-down.
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Izjemni voditelji ne sklanjajo glave.
06:23
They see around corners,
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Vidijo izza vogalov,
06:26
shaping their future, not just reacting to it.
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se ne samo odzivajo na prihodnost,
ampak jo tudi oblikujejo.
ampak jo tudi oblikujejo.
06:29
The second question is,
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Drugo vprašanje je,
06:31
what is the diversity measure
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kakšna je mera raznolikosti
06:33
of your personal and professional
stakeholder network?
stakeholder network?
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v vaši osebni in strokovni
mreže kontaktov.
mreže kontaktov.
06:37
You know, we hear often about
good ol' boy networks
good ol' boy networks
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Veste, pogosto slišimo
o mrežah dobrih starih prijateljev
o mrežah dobrih starih prijateljev
06:40
and they're certainly alive and
well in many institutions.
well in many institutions.
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in zagotovo so žive in
zdrave v mnogih ustanovah.
zdrave v mnogih ustanovah.
06:44
But to some extent, we all have a network
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A do neke mere imamo vsi mrežo
06:46
of people that we're comfortable with.
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ljudi, s katerimi nam je prijetno.
06:48
So this question is about your capacity
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Zato je to vprašanje o vaši sposobnosti
06:51
to develop relationships with people
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razvijanja odnosov z ljudmi,
06:54
that are very different than you.
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ki so popolnoma različni od vas.
06:55
And those differences can be biological,
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In te razlike so lahko biološke,
06:58
physical, functional, political,
cultural, socioeconomic.
cultural, socioeconomic.
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fizične, funkcionalne, politične,
kulturne, družbenoekonomske
kulturne, družbenoekonomske
07:03
And yet, despite all these differences,
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in vendar kljub vsem tem razlikam,
07:07
they connect with you
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se povežejo z vami
07:08
and they trust you enough
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in vam dovolj zaupajo,
07:10
to cooperate with you
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da lahko sodelujejo z vami
07:11
in achieving a shared goal.
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v doseganju skupnega cilja.
07:14
Great leaders understand
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Izjemni voditelji razumejo,
07:16
that having a more diverse network
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da je bolj raznolika mreža
07:19
is a source of pattern identification
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vir vzorčne povezave
07:23
at greater levels and also of solutions,
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na višjih ravneh in tudi vir rešitev,
07:26
because you have people that are thinking
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ker imaš ljudi, ki mislijo
07:27
differently than you are.
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drugače kot ti.
07:30
Third question: are you courageous enough
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Tretje vprašanje: Ste dovolj pogumni,
07:33
to abandon a practice that has
made you successful in the past?
made you successful in the past?
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da opustite vajo, s katero ste
v preteklosti uspeli?
v preteklosti uspeli?
07:39
There's an expression: Go along to get along.
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Obstaja izraz: Strinjaj se
in dobro se boš razumel.
in dobro se boš razumel.
07:43
But if you follow this advice,
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A če sledite temu nasvetu,
07:46
chances are as a leader,
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so možnosti za vas kot voditelja,
07:49
you're going to keep doing
what's familiar and comfortable.
what's familiar and comfortable.
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da boste nenehno delali to,
kar vam je znano in prijetno.
kar vam je znano in prijetno.
07:53
Great leaders dare to be different.
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Izjemni voditelji si upajo biti drugačni.
07:56
They don't just talk about risk-taking,
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Ne samo govorijo o tveganju,
07:58
they actually do it.
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ampak dejansko tvegajo.
08:00
And one of the leaders shared with me the fact that
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Eden izmed voditeljev
je z mano delil dejstvo,
je z mano delil dejstvo,
08:03
the most impactful development comes
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da najučinkovitejši razvoj pride,
08:05
when you are able to build the emotional stamina
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ko si zmožen oblikovati
čustveno vzdržljivost,
čustveno vzdržljivost,
08:08
to withstand people telling you that your new idea
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da se lahko upreš ljudem,
ki ti pravijo, da je tvoja nova ideja
ki ti pravijo, da je tvoja nova ideja
08:13
is naïve or reckless or just plain stupid.
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naivna ali lahkomiselna
ali preprosto nespametna.
ali preprosto nespametna.
08:17
Now interestingly, the people who will join you
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Zanimivo pa je, da ljudje,
ki se vam bodo pridružili,
ki se vam bodo pridružili,
08:21
are not your usual suspects in your network.
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običajno niso najbolj očitni
osumljenci v mreži.
osumljenci v mreži.
08:25
They're often people that think differently
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Pogosto so to ljudje,
ki razmišljajo drugače
ki razmišljajo drugače
08:28
and therefore are willing to join you
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in so se vam zato pripravljeni pridružiti
08:31
in taking a courageous leap.
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in narediti pogumen preskok.
08:33
And it's a leap, not a step.
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In to je preskok, ne korak.
08:37
More than traditional leadership programs,
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Bolj kot tradicionalni vodstveni programi,
08:40
answering these three questions
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vam bodo odgovori na ta tri vprašanja
08:42
will determine your effectiveness
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določili vašo učinkovitost
08:43
as a 21st-century leader.
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kot voditelja 21. stoletja.
08:46
So what makes a great leader in the 21st century?
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Torej, kaj dela voditelja
v 21. stoletju izjemnega?
v 21. stoletju izjemnega?
08:51
I've met many, and they stand out.
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Mnogo sem jih spoznala in izstopajo.
08:54
They are women and men
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So moški in ženske,
08:56
who are preparing themselves
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ki se pripravljajo
08:58
not for the comfortable predictability of yesterday
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ne za prijetno včerajšnjo predvidljivost,
09:01
but also for the realities of today
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ampak tudi za današnjo realnost
09:05
and all of those unknown possibilities of tomorrow.
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in za vse neznane jutrišnje priložnosti .
09:09
Thank you.
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Hvala vam.
09:11
(Applause)
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(Aplavz)
ABOUT THE SPEAKER
Roselinde Torres - Leadership expertBCG's Roselinde Torres studies what makes great leaders tick -- and figures out how to teach others the same skills.
Why you should listen
Roselinde Torres is a senior partner and managing director at the consulting firm, BCG. A senior leader in the firm’s "people and organization" practice area, she is also the company's resident expert on leadership, a topic she has studied her entire career.
Questions she likes to ask include, "what innovative methods can help prepare the next generation of leaders?" and "how do we enable leaders to unlearn past modes and habits of success?"
Prior to joining BCG in 2006, Roselinde was a senior partner at Mercer Delta Consulting, while she has also led internal consulting teams at Johnson & Johnson and Connecticut Mutual Life. She speaks frequently about organizational transformation and leadership; her work and thinking have been featured in publications such as BusinessWeek and The Economist.
Roselinde Torres | Speaker | TED.com