TED@State Street Boston
David Grady: How to save the world (or at least yourself) from bad meetings
David Grady: Kako rešiti svet (ali vsaj samega sebe) pred slabimi sestanki
Filmed:
Readability: 3
2,459,605 views
Epidemija slabih, neučinkovitih, prenapolnjenih sestankov je zajela podjetja po vsem svetu - in onesrečila zaposlene. David Grady ima nekaj zamisli, kako jo zaustaviti.
David Grady - Information security manager
David Grady is on a crusade to help you take back your calendar. Full bio
David Grady is on a crusade to help you take back your calendar. Full bio
Double-click the English transcript below to play the video.
00:13
Picture this:
0
1272
1377
Predstavljajte si tole:
00:14
It's Monday morning,
1
2649
1093
ponedeljek zjutraj je,
00:15
you're at the office,
2
3742
1119
v službi ste,
00:16
you're settling in for the day at work,
3
4861
1754
vstopate v delovni dan
00:18
and this guy that you sort of
recognize from down the hall,
recognize from down the hall,
4
6615
2822
in potem sodelavec, ki ga bežno poznate,
00:21
walks right into your cubicle
5
9437
1836
stopi k vaši pisalni mizi
00:23
and he steals your chair.
6
11273
1402
in vam ukrade stol.
00:24
Doesn't say a word —
7
12675
1242
Nič ne reče,
00:25
just rolls away with it.
8
13917
1388
samo odpelje ga.
00:27
Doesn't give you any information
about why he took your chair
about why he took your chair
9
15305
2483
Ne pove vam, zakaj je vzel vaš stol
00:29
out of all the other chairs
that are out there.
that are out there.
10
17788
2111
namesto katerega drugega.
Ne vzame v zakup,
da vi stol morda potrebujete,
da vi stol morda potrebujete,
00:31
Doesn't acknowledge the fact
that you might need your chair
that you might need your chair
11
19899
2142
00:34
to get some work done today.
12
22041
1541
da bi lahko opravili svoje delo.
00:35
You wouldn't stand for
it. You'd make a stink.
it. You'd make a stink.
13
23582
2257
Tega si ne dovolite.
Ukrepali boste.
Ukrepali boste.
00:37
You'd follow that guy
back to his cubicle
back to his cubicle
14
25839
2027
Sledili boste temu tipu
00:39
and you'd say, "Why my chair?"
15
27866
3312
in vprašali: "Zakaj moj stol?"
00:43
Okay, so now it's Tuesday morning
and you're at the office,
and you're at the office,
16
31178
4121
Recimo, da je torek in ste v pisarni,
00:47
and a meeting invitation pops
up in your calendar.
up in your calendar.
17
35299
2729
na koledarju se pojavi vabilo na sestanek.
00:50
(Laughter)
18
38028
1605
(smeh)
00:51
And it's from this woman who you
kind of know from down the hall,
kind of know from down the hall,
19
39633
3076
Od sodelavke je, ki jo bežno poznate,
00:54
and the subject line references some
project that you heard a little bit about.
project that you heard a little bit about.
20
42709
3805
tema sestanka pa je projekt,
o katerem ste nekaj malega slišali.
o katerem ste nekaj malega slišali.
00:58
But there's no agenda.
21
46514
1683
Ni pa dnevnega reda.
01:00
There's no information about why
you were invited to the meeting.
you were invited to the meeting.
22
48197
3076
Ni informacije,
zakaj ste vabljeni na sestanek.
zakaj ste vabljeni na sestanek.
01:03
And yet you accept the
meeting invitation, and you go.
meeting invitation, and you go.
23
51273
4616
A vseeno sprejmete in greste.
01:07
And when this highly
unproductive session is over,
unproductive session is over,
24
55889
2927
In ko je te povsem
neproduktivne muke konec,
neproduktivne muke konec,
01:10
you go back to your desk,
25
58816
1683
greste nazaj za pisalno mizo,
01:12
and you stand at your
desk and you say,
desk and you say,
26
60499
1509
obstojite in si rečete:
01:14
"Boy, I wish I had those two hours back,
27
62008
2663
"Ko bi vsaj dobil nazaj tisti dve uri
01:16
like I wish I had my chair back."
28
64671
2003
in svoj stol."
01:18
(Laughter)
29
66674
1506
(smeh)
01:20
Every day, we allow our coworkers,
30
68180
2571
Vsak dan sodelavcem,
01:22
who are otherwise very,
very nice people,
very nice people,
31
70751
2214
ki so sicer zelo zelo prijetni ljudje,
01:24
to steal from us.
32
72965
1667
dovoljujemo, da kradejo.
01:26
And I'm talking about something far
more valuable than office furniture.
more valuable than office furniture.
33
74632
4078
In to dosti vrednejše stvari
od pisarniške opreme.
od pisarniške opreme.
01:30
I'm talking about time. Your time.
34
78710
3029
Govorim o času. Vašem času.
01:33
In fact, I believe that
35
81739
2653
Pravzaprav verjamem, da smo
01:36
we are in the middle
of a global epidemic
of a global epidemic
36
84392
2485
sredi globalne epidemije
01:38
of a terrible new illness
known as MAS:
known as MAS:
37
86877
5040
grozne nove bolezni, znane kot MAS:
01:43
Mindless Accept Syndrome.
38
91917
2273
sindrom množičnega avtomatskega sprejema.
01:46
(Laughter)
39
94190
1894
(smeh)
01:48
The primary symptom of
Mindless Accept Syndrome
Mindless Accept Syndrome
40
96084
2701
Prvi simptom tega sindroma
01:50
is just accepting a meeting invitation
the minute it pops up in your calendar.
the minute it pops up in your calendar.
41
98785
3920
je sprejetje vabila na sestanek,
takoj ko se pojavi na koledarju.
takoj ko se pojavi na koledarju.
01:54
(Laughter)
42
102705
1270
(smeh)
01:55
It's an involuntary reflex — ding,
click, bing — it's in your calendar,
click, bing — it's in your calendar,
43
103975
3668
Gre za avtomatski refleks -
ding, klik, bing - in je sprejeto.
ding, klik, bing - in je sprejeto.
01:59
"Gotta go, I'm already late
for a meeting." (Laughter)
for a meeting." (Laughter)
44
107643
3293
"Iti moram, že zamujam na sestanek."
(smeh)
(smeh)
02:02
Meetings are important, right?
45
110936
2387
Sestanki so pomembni, ne?
02:05
And collaboration is key to
the success of any enterprise.
the success of any enterprise.
46
113323
2946
In sodelovanje je temelj uspeha
vsakega podjetja.
vsakega podjetja.
02:08
And a well-run meeting can yield
really positive, actionable results.
really positive, actionable results.
47
116269
3393
Dobro voden sestanek lahko prinese
res pozitivne, uresničljive rezultate.
res pozitivne, uresničljive rezultate.
02:11
But between globalization
48
119662
1758
A zaradi globalizacije
02:13
and pervasive information technology,
49
121420
2315
in vseprisotne informacijske tehnologije
02:15
the way that we work
50
123735
1671
se je način dela
02:17
has really changed dramatically
over the last few years.
over the last few years.
51
125406
3229
v zadnjih letih dramatično spremenil.
02:20
And we're miserable. (Laughter)
52
128635
3207
In nas onesrečil. (smeh)
02:23
And we're miserable not because the
other guy can't run a good meeting,
other guy can't run a good meeting,
53
131842
3540
Nesrečni nismo zato, ker nekdo
ne zna voditi sestanka,
ne zna voditi sestanka,
02:27
it's because of MAS, our
Mindless Accept Syndrome,
Mindless Accept Syndrome,
54
135382
2812
ampak zaradi sindroma MAS,
02:30
which is a self-inflicted wound.
55
138194
3776
ki si ga sami zadajamo.
02:33
Actually, I have evidence to prove
that MAS is a global epidemic.
that MAS is a global epidemic.
56
141970
5147
Lahko dokažem, da je MAS
globalna epidemija.
globalna epidemija.
02:39
Let me tell you why.
57
147117
1647
Povedal vam bom, zakaj.
02:40
A couple of years ago, I put a video
on Youtube, and in the video,
on Youtube, and in the video,
58
148764
4272
Pred nekaj leti sem na Youtubu
objavil video,
objavil video,
v katerem sem zaigral vse grozne
konference, na katerih sem bil.
konference, na katerih sem bil.
02:45
I acted out every terrible
conference call you've ever been on.
conference call you've ever been on.
59
153036
3198
02:48
It goes on for about five minutes,
60
156234
1659
Dolg je okoli pet minut,
02:49
and it has all the things that we
hate about really bad meetings.
hate about really bad meetings.
61
157893
3191
in vsebuje vse,
kar sovražimo pri sestankih.
kar sovražimo pri sestankih.
02:53
There's the moderator who has
no idea how to run the meeting.
no idea how to run the meeting.
62
161084
3343
Moderatorja, ki nima pojma, kako voditi.
02:56
There are the participants who
have no idea why they're there.
have no idea why they're there.
63
164427
2558
Udeležence, ki ne vedo, zakaj so tam.
02:58
The whole thing kind of collapses
into this collaborative train wreck.
into this collaborative train wreck.
64
166985
3703
Vse skupaj razpade
v razbitino sodelovanja.
v razbitino sodelovanja.
03:02
And everybody leaves very angry.
65
170688
2426
In vsi odidejo zelo jezni.
03:05
It's kind of funny.
66
173114
1789
Na nek način je smešno.
03:06
(Laughter)
67
174903
1583
(smeh)
03:08
Let's take a quick look.
68
176486
2152
Poglejmo na hitro.
03:10
(Video) Our goal today is to come to an
agreement on a very important proposal.
agreement on a very important proposal.
69
178638
3827
Naš cilj je uskladiti se
o pomembnem predlogu.
o pomembnem predlogu.
Kot skupina se moramo odločiti, ali ...
03:14
As a group, we need to decide if —
70
182465
2087
03:16
bloop bloop —
71
184552
2779
bip bip ...
03:19
Hi, who just joined?
72
187331
3567
Zdravo, kdo se je pridružil?
03:22
Hi, it's Joe. I'm working from home today.
73
190898
3012
Joe. Danes delam od doma.
03:25
(Laughter)
74
193910
1890
(smeh)
03:27
Hi, Joe. Thanks for
joining us today, great.
joining us today, great.
75
195800
3068
Pozdravljen Joe. Hvala, da si tu.
03:30
I was just saying, we have a lot of people
on the call we'd like to get through,
on the call we'd like to get through,
76
198868
2790
Ravno sem razlagal, da imamo
veliko ljudi na zvezi,
veliko ljudi na zvezi,
zato se ne bomo predstavljali,
03:33
so let's skip the roll call
77
201658
1634
03:35
and I'm gonna dive right in.
78
203292
2673
ampak šli kar k bistvu.
03:37
Our goal today is to come to an
agreement on a very important proposal.
agreement on a very important proposal.
79
205965
3875
Danes se moramo uskladiti
o pomembnem predlogu.
o pomembnem predlogu.
03:41
As a group, we need to decide if —
80
209840
2565
Kot skupina moramo odločiti, ali ...
03:44
bloop bloop —
81
212405
1293
bip bip...
03:45
(Laughter)
82
213698
1463
(smeh)
03:47
Hi, who just joined?
83
215161
2023
Kdo je prišel?
03:49
No? I thought I heard a beep. (Laughter)
84
217184
4809
Nihče? Mislil sem, da je zapiskalo. (smeh)
Se vam zdi znano?
03:53
Sound familiar?
85
221993
1636
Ja, meni tudi.
03:55
Yeah, it sounds familiar
to me, too.
to me, too.
86
223629
1977
03:57
A couple of weeks after I put that online,
87
225606
2056
Nekaj tednov po objavi
03:59
500,000 people in dozens of countries,
88
227662
2801
je 500,000 ljudi
iz na ducate držav,
iz na ducate držav,
04:02
I mean dozens of countries,
89
230463
1640
res na ducate držav,
04:04
watched this video.
90
232103
1184
videlo ta video.
04:05
And three years later, it's still getting
thousands of views every month.
thousands of views every month.
91
233287
3354
Tri leta kasneje ima še vedno
na tisoče ogledov mesečno.
na tisoče ogledov mesečno.
04:08
It's close to about a million right now.
92
236641
1967
Zdaj je blizu milijona.
In nekatera največja
svetovna podjetja,
svetovna podjetja,
04:10
And in fact, some of the biggest
companies in the world,
companies in the world,
93
238608
2008
04:12
companies that you've
heard of but I won't name,
heard of but I won't name,
94
240616
1910
ki jih poznate in
jih ne bom imenoval,
jih ne bom imenoval,
04:14
have asked for my permission to use
this video in their new-hire training
this video in their new-hire training
95
242526
3895
so me prosila, če lahko video pokažejo
na treningih za novince,
na treningih za novince,
04:18
to teach their new employees how
not to run a meeting at their company.
not to run a meeting at their company.
96
246421
4249
da bi jim pokazali,
kako ne voditi sestanka.
kako ne voditi sestanka.
04:22
And if the numbers —
97
250670
1485
In če številke -
04:24
there are a million views and it's
being used by all these companies —
being used by all these companies —
98
252155
2381
milijon ogledov, vsa ta podjetja...
04:26
aren't enough proof that we have
a global problem with meetings,
a global problem with meetings,
99
254536
3526
niso zadosten dokaz, da imamo
globalni problem s sestanki,
globalni problem s sestanki,
04:30
there are the many, many thousands
100
258062
1777
je na spletu na tisoče komentarjev,
04:31
of comments posted online
101
259839
1620
04:33
after the video went up.
102
261459
2188
ki so sledili objavi videa.
04:35
Thousands of people wrote things like,
103
263647
1974
Na tisoče ljudi je napisalo:
04:37
"OMG, that was my day today!"
104
265621
1854
"Moj bog, tak je bil danes moj dan!"
04:39
"That was my day every day!"
105
267475
1963
"Tak je moj vsakdan!"
04:41
"This is my life."
106
269438
1159
"To je moje življenje."
04:42
One guy wrote,
107
270597
930
Nekdo je napisal:
04:43
"It's funny because it's true.
108
271527
1539
"Smešno je, ker je resnično.
04:45
Eerily, sadly, depressingly true.
109
273066
1907
Grozljivo, žalostno, depresivno resnično.
04:46
It made me laugh until I cried.
110
274973
1718
Smejal sem se do solz.
04:48
And cried. And I cried some more."
111
276691
2750
In jokal. In še bolj jokal."
04:51
(Laughter)
112
279441
1632
(smeh)
04:53
This poor guy said,
113
281073
1461
Neki ubožec je dejal:
04:54
"My daily life until
retirement or death, sigh."
retirement or death, sigh."
114
282534
5077
"Moj vsakdan do penzije ali smrti, ah."
04:59
These are real quotes
115
287611
1400
To so pravi citati
05:01
and it's real sad.
116
289011
1799
in to je res žalostno.
05:02
A common theme running through
all of these comments online
all of these comments online
117
290810
2823
Skupna tema teh spletnih komentarjev
05:05
is this fundamental belief
that we are powerless
that we are powerless
118
293633
2541
je temeljno prepričanje,
da nimamo moči,
da nimamo moči,
05:08
to do anything other
than go to meetings
than go to meetings
119
296174
1901
da bi storili kaj drugega,
kot šli na sestanke,
kot šli na sestanke,
05:10
and suffer through these
poorly run meetings
poorly run meetings
120
298075
2378
pretrpeli slabo vodene sestanke
05:12
and live to meet another day.
121
300453
2089
in preživeli do naslednjega dne.
05:14
But the truth is, we're
not powerless at all.
not powerless at all.
122
302542
3141
A v resnici sploh nismo nemočni.
05:17
In fact, the cure for MAS
is right here in our hands.
is right here in our hands.
123
305683
3093
Zdravilo za MAS je v naših rokah.
05:20
It's right at our fingertips, literally.
124
308792
2185
Naših prstih, pravzaprav.
Temu rečem: No MAS!
05:22
It's something that I call ¡No MAS!
125
310977
3261
05:26
(Laughter)
126
314238
2230
(smeh)
05:28
Which, if I remember my
high school Spanish,
high school Spanish,
127
316468
2398
Kar, če se prav spomnim
srednješolske španščine,
srednješolske španščine,
05:30
means something like,
"Enough already, make it stop!"
"Enough already, make it stop!"
128
318866
2791
pomeni približno:
"Nehajte že, ustavite to!"
"Nehajte že, ustavite to!"
05:33
Here's how No MAS
works. It's very simple.
works. It's very simple.
129
321657
2752
Tako deluje "No MAS". Enostavno je.
Na naslednje vabilo na sestanek,
05:36
First of all, the next time you
get a meeting invitation
get a meeting invitation
130
324409
3197
05:39
that doesn't have a lot
of information in it at all,
of information in it at all,
131
327606
2847
ki nima dovolj informacij,
05:42
click the tentative button!
132
330453
1840
odgovorite z "mogoče".
05:44
It's okay, you're allowed,
that's why it's there.
that's why it's there.
133
332293
2450
To smete, saj zato ta možnost obstaja.
05:46
It's right next to the accept button.
134
334743
1509
Takoj poleg ikone "sprejmem" je.
05:48
Or the maybe button, or whatever button
is there for you not to accept immediately.
is there for you not to accept immediately.
135
336252
3594
Gotovo obstaja kak tak gumb,
s katerim vam ni treba tako sprejeti.
s katerim vam ni treba tako sprejeti.
05:51
Then, get in touch with the person
who asked you to the meeting.
who asked you to the meeting.
136
339846
3783
Potem stopite v stik
s tistim, ki vas je povabil.
s tistim, ki vas je povabil.
05:55
Tell them you're very excited
to support their work,
to support their work,
137
343629
2586
Povejte, da boste z veseljem pomagali,
05:58
ask them what the goal
of the meeting is,
of the meeting is,
138
346215
2015
vprašajte za namen sestanka
06:00
and tell them you're interested in learning
how you can help them achieve their goal.
how you can help them achieve their goal.
139
348230
3687
in dodajte, da bi radi vedeli,
kako lahko pomagate.
kako lahko pomagate.
06:03
And if we do this often enough,
140
351917
1928
Če bomo to storili dovoljkrat
06:05
and we do it respectfully,
141
353845
1338
in s spoštovanjem,
06:07
people might start to be
a little bit more thoughtful
a little bit more thoughtful
142
355183
2037
bodo ljudje morda razmislili
o tem, kako pošiljajo vabila na sestanke.
06:09
about the way they put together
meeting invitations.
meeting invitations.
143
357220
2462
In vi boste bolj premišljeno odločali
o tem, ali boste sprejeli.
o tem, ali boste sprejeli.
06:11
And you can make more thoughtful
decisions about accepting it.
decisions about accepting it.
144
359682
2852
06:14
People might actually start
sending out agendas. Imagine!
sending out agendas. Imagine!
145
362534
3260
Morda bodo ljudje celo začeli pošiljati
dnevne rede. Zamislite si!
dnevne rede. Zamislite si!
06:17
Or they might not have a conference call
with 12 people to talk about a status
with 12 people to talk about a status
146
365794
3748
Ali pa ne bo preko konferenčnih klicev
12 ljudi govorilo o statusu,
12 ljudi govorilo o statusu,
če se to lažje uredi z elektronsko pošto.
06:21
when they could just do a quick
email and get it done with.
email and get it done with.
147
369542
3283
Morda bodo ljudje spremenili vedenje,
ker ste vi spremenili svoje.
ker ste vi spremenili svoje.
06:24
People just might start to change their
behavior because you changed yours.
behavior because you changed yours.
148
372825
4834
06:29
And they just might bring
your chair back, too. (Laughter)
your chair back, too. (Laughter)
149
377659
3485
In morda vam bodo celo vrnili stol.
(smeh)
(smeh)
06:33
No MAS!
150
381144
1375
No MAS!
06:34
Thank you.
151
382519
1440
Hvala.
(aplavz)
06:35
(Applause).
152
383959
2066
ABOUT THE SPEAKER
David Grady - Information security managerDavid Grady is on a crusade to help you take back your calendar.
Why you should listen
David Grady is an information security manager who believes that strong communication skills are a necessity in today’s global economy. He has been a print journalist, a “PR guy” and a website producer, and has ghostwritten speeches and magazine articles for Fortune 500 company executives. A mid-life career change brought him into the world of information risk management, where every day he uses his communications experience to transform complex problems into understandable challenges.
David Grady | Speaker | TED.com