TED@State Street Boston
David Grady: How to save the world (or at least yourself) from bad meetings
David Grady: Jinsi ya kuokoa dunia(au wewe mwenyewe) kutokana mikutano mibaya.
Filmed:
Readability: 3
2,459,605 views
Tatizo la mikutano mibaya, isiyo fanisi na iliyo na watu wengi --- inayopelekea wafanyakazi kufanya kazi vibaya. David ana wazo ni jinsi gani ya kuliondoa tatizo hili.
David Grady - Information security manager
David Grady is on a crusade to help you take back your calendar. Full bio
David Grady is on a crusade to help you take back your calendar. Full bio
Double-click the English transcript below to play the video.
00:13
Picture this:
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Pata picha hii:
00:14
It's Monday morning,
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Ni Jumatatu asubuhi,
00:15
you're at the office,
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upo ofisini,
00:16
you're settling in for the day at work,
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unakaa sawa kwa ajili ya kuanza siku ya kazi,
00:18
and this guy that you sort of
recognize from down the hall,
recognize from down the hall,
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na mtu uliyekutana nae wakati upo jengo la chini,
00:21
walks right into your cubicle
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anaingia kwenye kijiofisi chako
00:23
and he steals your chair.
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na kuiba kiti chako.
00:24
Doesn't say a word —
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Hasemi neno lolote ---
00:25
just rolls away with it.
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anaondoka nacho tu.
00:27
Doesn't give you any information
about why he took your chair
about why he took your chair
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Hakupi sababu yoyote ni kwa nini amechukua kiti chako
00:29
out of all the other chairs
that are out there.
that are out there.
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na kuacha viti vyote vilivyopo katika jengo hilo
00:31
Doesn't acknowledge the fact
that you might need your chair
that you might need your chair
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Hatambui kwamba utahitaji kiti chako
00:34
to get some work done today.
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ili kukamilisha kazi siku ya leo.
00:35
You wouldn't stand for
it. You'd make a stink.
it. You'd make a stink.
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Hutapigania
Utamfata yule mtu katika kijiofisi chake
00:37
You'd follow that guy
back to his cubicle
back to his cubicle
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00:39
and you'd say, "Why my chair?"
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na kusema "Kwanini uchukue kiti changu?"
Ni jumanne asubuhi na upo ofisini,
00:43
Okay, so now it's Tuesday morning
and you're at the office,
and you're at the office,
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00:47
and a meeting invitation pops
up in your calendar.
up in your calendar.
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na mualiko wa kikao unajitokeza katika kalenda yako.
00:50
(Laughter)
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(Vicheko)
00:51
And it's from this woman who you
kind of know from down the hall,
kind of know from down the hall,
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Na ni kutoka kwa mwanamama unayemfahamu kiasi kutoka jengo la chini,
00:54
and the subject line references some
project that you heard a little bit about.
project that you heard a little bit about.
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na kichwa cha habari kinaongelea miradi ambayo ulishawahi kuisikia kwa ufupi tu.
00:58
But there's no agenda.
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Lakini hakuna ajenda.
01:00
There's no information about why
you were invited to the meeting.
you were invited to the meeting.
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Hakuna taarifa ni kwanini umealikwa katika mkutano huo.
01:03
And yet you accept the
meeting invitation, and you go.
meeting invitation, and you go.
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Na bado unakubali kuhudhuria mkutano huo, na unaenda.
01:07
And when this highly
unproductive session is over,
unproductive session is over,
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Na baada ya mkutano huu usio na maana kuisha,
01:10
you go back to your desk,
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unarudi katika kijiofisi chako,
01:12
and you stand at your
desk and you say,
desk and you say,
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na usimama na kusema,
01:14
"Boy, I wish I had those two hours back,
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"Natamani ningerudishiwa masaa mawili niliyopoteza,
01:16
like I wish I had my chair back."
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kama ninavyotamani kurudishiwa kiti changu"
01:18
(Laughter)
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(Vicheko)
01:20
Every day, we allow our coworkers,
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Kila siku, tunawaruhusu wafanyakazi wenzetu,
ambao, ni watu wazuri sana,
01:22
who are otherwise very,
very nice people,
very nice people,
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01:24
to steal from us.
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kutuibia.
01:26
And I'm talking about something far
more valuable than office furniture.
more valuable than office furniture.
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Na ninaongelea vitu muhimu sana zaidi ya hata samani za ofisini.
01:30
I'm talking about time. Your time.
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Naongelea kuhusu muda. Muda wako.
01:33
In fact, I believe that
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Kiukweli, Naamini ya kwamba
01:36
we are in the middle
of a global epidemic
of a global epidemic
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tupo katikati ya janga la kiulimwengu
01:38
of a terrible new illness
known as MAS:
known as MAS:
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la ugonjwa mpya ambao ni hatari sana unaofahamika kama MAS:
01:43
Mindless Accept Syndrome.
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Mindless Accept Syndrome( Ugonjwa wa kukubali jambo bila kuhoji linahusu nini).
01:46
(Laughter)
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(Vicheko)
01:48
The primary symptom of
Mindless Accept Syndrome
Mindless Accept Syndrome
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Dalili za msingi za MAS
01:50
is just accepting a meeting invitation
the minute it pops up in your calendar.
the minute it pops up in your calendar.
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ni kukubali mualiko wa kikao pale tu unaoonekana katika kalenda yako.
01:54
(Laughter)
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(Vicheko)
01:55
It's an involuntary reflex — ding,
click, bing — it's in your calendar,
click, bing — it's in your calendar,
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Ni jambo lisilo la hiari, baada ya hapo....
01:59
"Gotta go, I'm already late
for a meeting." (Laughter)
for a meeting." (Laughter)
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"Inabidi niondoke, nachelewa kwenye kikao"(Vicheko)
02:02
Meetings are important, right?
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Vikao ni muhimu, sawa?
02:05
And collaboration is key to
the success of any enterprise.
the success of any enterprise.
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Na umoja ni funguo ya mafanikio katika kampuni yoyote.
02:08
And a well-run meeting can yield
really positive, actionable results.
really positive, actionable results.
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Na kikao kinachoendeshwa vizuri kitaleta mafanikio chanya.
02:11
But between globalization
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Lakini katika utandawazi
02:13
and pervasive information technology,
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na upana wa teknolojia ya mawasiliano,
02:15
the way that we work
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vile tunavyofanya kazi
02:17
has really changed dramatically
over the last few years.
over the last few years.
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kumebadilika kwa kiasi kikubwa sana katika miaka michache iliyopita.
02:20
And we're miserable. (Laughter)
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Na tumekuwa wa ovyo. (Vicheko)
02:23
And we're miserable not because the
other guy can't run a good meeting,
other guy can't run a good meeting,
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Na tumekuwa wa ovyo si kwa sababu watu wengine hawawezi kuongoza kikao vizuri,
02:27
it's because of MAS, our
Mindless Accept Syndrome,
Mindless Accept Syndrome,
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ni kwa sababu ya MAS,
ambalo ni gonjwa tulilonalo.
02:30
which is a self-inflicted wound.
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02:33
Actually, I have evidence to prove
that MAS is a global epidemic.
that MAS is a global epidemic.
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Nina ushahidi kwa kuonesha MAS ni janga la ulimwengu.
02:39
Let me tell you why.
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Ngoja nikwambie ni kwanini.
02:40
A couple of years ago, I put a video
on Youtube, and in the video,
on Youtube, and in the video,
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Miaka michache iliyopita, niliweka video Youtube, na video hiyo,
02:45
I acted out every terrible
conference call you've ever been on.
conference call you've ever been on.
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Nilionyesha aina zote za mikutano ya ovyo uliyowahi hudhuria.
02:48
It goes on for about five minutes,
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Ni ya muda wa dakika tano,
02:49
and it has all the things that we
hate about really bad meetings.
hate about really bad meetings.
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na ina kila kitu tusichopenda kuhusu mikutano mibaya.
02:53
There's the moderator who has
no idea how to run the meeting.
no idea how to run the meeting.
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Kuna muongoza kikao asiye na wazo ni jinsi gani ya kuongoza kikao.
02:56
There are the participants who
have no idea why they're there.
have no idea why they're there.
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Kuna washiriki wasio wa wazo kwanini wapo katika mkutano huo.
Kila kitu kinaenda ovyo.
02:58
The whole thing kind of collapses
into this collaborative train wreck.
into this collaborative train wreck.
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03:02
And everybody leaves very angry.
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Na kila mtu anaondoka na hasira.
03:05
It's kind of funny.
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Inafurahisha.
03:06
(Laughter)
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(Vicheko)
03:08
Let's take a quick look.
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Tuangalie kwa harakaharaka.
03:10
(Video) Our goal today is to come to an
agreement on a very important proposal.
agreement on a very important proposal.
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(Video) Lengo letu leo ni kukubaliana katika pendekezo muhimu sana.
03:14
As a group, we need to decide if —
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Kama kundi, tunatakiwa kuamua kama---
03:16
bloop bloop —
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mlio
Habari, nani kajiunga?
03:19
Hi, who just joined?
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Habari, ni mimi Joe. Leo nafanya kazi kutoka nyumbani.
03:22
Hi, it's Joe. I'm working from home today.
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03:25
(Laughter)
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(Vicheko)
03:27
Hi, Joe. Thanks for
joining us today, great.
joining us today, great.
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Karibu Joe, asante kwa kujiunga nasi leo, ni vizuri.
03:30
I was just saying, we have a lot of people
on the call we'd like to get through,
on the call we'd like to get through,
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Nilikuwa nasema, tuna watu wengi tunaohitaji kuwa nao hapa,
03:33
so let's skip the roll call
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tuendelee
03:35
and I'm gonna dive right in.
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na nitaanza kama ifuatavyo.
Lengo letu leo ni kukubaliana katika pendekezo muhimu sana.
03:37
Our goal today is to come to an
agreement on a very important proposal.
agreement on a very important proposal.
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03:41
As a group, we need to decide if —
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Kama kundi, tunatakiwa kuamua kama---
03:44
bloop bloop —
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mlio
(Vicheko)
03:45
(Laughter)
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03:47
Hi, who just joined?
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Habari, nani kajiunga nasi?
03:49
No? I thought I heard a beep. (Laughter)
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Hapana? nilidhani nimesikia mlio. (Vicheko)
03:53
Sound familiar?
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Si jambo geni?
03:55
Yeah, it sounds familiar
to me, too.
to me, too.
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si jambo geni kwangu pia.
03:57
A couple of weeks after I put that online,
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Wiki zilizopita baada ya kuiweka katika mtandao,
03:59
500,000 people in dozens of countries,
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watu 500,000 kutoka nchi mbalimbali,
04:02
I mean dozens of countries,
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Namaanisha nchi nyingi mbalimbali
04:04
watched this video.
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waliangalia video hii.
04:05
And three years later, it's still getting
thousands of views every month.
thousands of views every month.
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Na miaka mitatu baadaye, bado inaendelea kuangalia karibuni mara elfu moja katika kila mwezi.
04:08
It's close to about a million right now.
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Inakaribia kufika milioni sasa hivi.
04:10
And in fact, some of the biggest
companies in the world,
companies in the world,
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Na kiukweli, baadhi ya makampuni makubwa duniani,
04:12
companies that you've
heard of but I won't name,
heard of but I won't name,
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ambayo huwa unayasikia ila sitayataja,
04:14
have asked for my permission to use
this video in their new-hire training
this video in their new-hire training
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wameomba ruhusa yangu ili kutumia video hii katika mafunzo ya kuajiri wafanyakazi wapya
04:18
to teach their new employees how
not to run a meeting at their company.
not to run a meeting at their company.
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kuwafundisha waajiriwa wapya jinsi ya kutofanya mikutano katika kampuni zao.
04:22
And if the numbers —
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Na kama namba---
04:24
there are a million views and it's
being used by all these companies —
being used by all these companies —
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watu wameangalia mara milioni na inatumika na makampuni yote haya
04:26
aren't enough proof that we have
a global problem with meetings,
a global problem with meetings,
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hicho sio kigezo tosha cha kuonyesha tuna tatizo la kiulimwengu katika kundesha mikutano,
04:30
there are the many, many thousands
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kuna maoni mengi sana, maelfu
04:31
of comments posted online
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yaliyotolewa katika mtandao.
04:33
after the video went up.
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baada ya video kuonekana.
04:35
Thousands of people wrote things like,
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Maelfu ya watu waliandika vitu kama,
04:37
"OMG, that was my day today!"
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"Mungu wangu, hivyo ndivyo siku yangu ilivyokuwa leo"
04:39
"That was my day every day!"
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"Hivyo ndivyo maisha yangu ya kazini yanavyokuwa kila siku"
"Haya ni maisha yangu"
04:41
"This is my life."
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04:42
One guy wrote,
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Bwana mmoja aliandika,
04:43
"It's funny because it's true.
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"Inafurahisha kwa sababu ni kweli.
04:45
Eerily, sadly, depressingly true.
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Ukweli wa kuhuzunisha na kuumiza.
04:46
It made me laugh until I cried.
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Imenifanya nicheke mpaka nikaanza kulia.
04:48
And cried. And I cried some more."
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Nikalia na kulia na kulia zaidi."
04:51
(Laughter)
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(Vicheko)
04:53
This poor guy said,
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Bwana huyu alisema,
04:54
"My daily life until
retirement or death, sigh."
retirement or death, sigh."
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"Maisha yangu mpaka siku nastaafu au umauti utaponikuta"
04:59
These are real quotes
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Kuna misemo mingi
05:01
and it's real sad.
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na inahuzunisha sana.
05:02
A common theme running through
all of these comments online
all of these comments online
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Ujumbe mmoja ambao unapatikana katika maoni yote haya
05:05
is this fundamental belief
that we are powerless
that we are powerless
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ni imani kwamba hatuna nguvu
05:08
to do anything other
than go to meetings
than go to meetings
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ya kufanya kitu chochote kingine zaidi ya kwenda kwenye vikao
05:10
and suffer through these
poorly run meetings
poorly run meetings
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na kukumbana na haya mambo yanayotokea katika vikao vinavyoongozwa ovyo
05:12
and live to meet another day.
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na kesho tena kukutana katika mikutano hiyohiyo.
05:14
But the truth is, we're
not powerless at all.
not powerless at all.
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Lakini ukweli ni huu, si kwamba hatuna nguvu kabisa.
05:17
In fact, the cure for MAS
is right here in our hands.
is right here in our hands.
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Kiukweli, tiba ya MAS ipo katika mikono yetu.
05:20
It's right at our fingertips, literally.
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Katika vidole vyetu, kiuhalisia.
05:22
It's something that I call ¡No MAS!
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Ni kitu ninachoita No MAS
05:26
(Laughter)
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(Vicheko)
05:28
Which, if I remember my
high school Spanish,
high school Spanish,
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Ambapo ninakumbuka kihispania changu wakati nipo sekondari,
ilimaanisha, "Imetosha, zuia kuendelea"
05:30
means something like,
"Enough already, make it stop!"
"Enough already, make it stop!"
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05:33
Here's how No MAS
works. It's very simple.
works. It's very simple.
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Na hivi ndivyo No MAS inavyofanya kazi. Ni rahisi sana.
05:36
First of all, the next time you
get a meeting invitation
get a meeting invitation
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Kabla ya yote, mara nyingine utapoalikwa katika mkutano
05:39
that doesn't have a lot
of information in it at all,
of information in it at all,
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ambao hauna maelezo yoyote ya kutosha,
05:42
click the tentative button!
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bonyezo kitufe cha kupata maelezo ya kikao hicho!
05:44
It's okay, you're allowed,
that's why it's there.
that's why it's there.
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Ni sawa, unaruhusiwa na ndo maana kimewekwa pale.
05:46
It's right next to the accept button.
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Ni baada ya kitufe cha kukubali kujiunga na kikao.
05:48
Or the maybe button, or whatever button
is there for you not to accept immediately.
is there for you not to accept immediately.
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Kipo pale kukufanya wewe usikubali moja kwa moja.
05:51
Then, get in touch with the person
who asked you to the meeting.
who asked you to the meeting.
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Halafu, wasiliana na mtu aliyekualika katika kikao hicho.
05:55
Tell them you're very excited
to support their work,
to support their work,
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Waambie umefurahishwa sana kusaidia kazi yao
05:58
ask them what the goal
of the meeting is,
of the meeting is,
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waulize ni lipi lengo hasa la kikao
06:00
and tell them you're interested in learning
how you can help them achieve their goal.
how you can help them achieve their goal.
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na uwaambie unahitaji kujifunza ni vipi unaweza kusaidia katika wao kufikia malengo yao.
06:03
And if we do this often enough,
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Na kama tutafanya hivi mara kwa mara,
06:05
and we do it respectfully,
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na kufanya kwa heshima,
06:07
people might start to be
a little bit more thoughtful
a little bit more thoughtful
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watu wataanza kufikiria zaidi kidogo
06:09
about the way they put together
meeting invitations.
meeting invitations.
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ni jinsi gani ya kuandaa mikutano kwa ufanisi zaidi.
06:11
And you can make more thoughtful
decisions about accepting it.
decisions about accepting it.
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Na itakufanya kufikiria zaidi unapotaka kukubali.
06:14
People might actually start
sending out agendas. Imagine!
sending out agendas. Imagine!
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Watu wataanza kutuma ajenda. Fikiria!
06:17
Or they might not have a conference call
with 12 people to talk about a status
with 12 people to talk about a status
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Au hawatokuwa na kikao kwa njia ya simu cha watu 12 wakiongelea kuhusu jambo
06:21
when they could just do a quick
email and get it done with.
email and get it done with.
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wakati wanaweza kutumiana barua pepe na kumaliza ajenda kirahisi.
06:24
People just might start to change their
behavior because you changed yours.
behavior because you changed yours.
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Watu wataanza kubadili tabia zao kwa sababu umebadili ya kwako.
06:29
And they just might bring
your chair back, too. (Laughter)
your chair back, too. (Laughter)
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Na watarudisha kiti chako pia. (vicheko)
06:33
No MAS!
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hakuna MAS!
06:34
Thank you.
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Asante.
06:35
(Applause).
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(Makofi).
ABOUT THE SPEAKER
David Grady - Information security managerDavid Grady is on a crusade to help you take back your calendar.
Why you should listen
David Grady is an information security manager who believes that strong communication skills are a necessity in today’s global economy. He has been a print journalist, a “PR guy” and a website producer, and has ghostwritten speeches and magazine articles for Fortune 500 company executives. A mid-life career change brought him into the world of information risk management, where every day he uses his communications experience to transform complex problems into understandable challenges.
David Grady | Speaker | TED.com