Regina Hartley: Why the best hire might not have the perfect resume
Regina Hartley thinks that those who don't always look good on paper may be just the person you need to hire. Full bio
Double-click the English transcript below to play the video.
a search for an open position.
are identified.
4.0, flawless resume,
fair amount of job hopping,
and singing waitress.
very official terms
categories of candidates.
and was destined for success.
against tremendous odds
director refer to people
and sounds a bit judgmental.
certification gets revoked --
something about people
like a patchwork quilt,
unpredictability.
struggle against obstacles.
deserves an interview.
against the Silver Spoon;
from an elite university
engineered toward success,
because he attended an elite university,
that were beneath him,
to better understand an operation.
is destined for failure
to interview the Scrapper.
because I am a Scrapper.
with paranoid schizophrenia,
in spite of his brilliance.
raised by a single mother
in Brooklyn, New York.
a car, a washing machine,
we didn't even have a telephone.
between business success and Scrappers,
have turned out very differently.
early hardships,
alcoholism and violence.
that trauma leads to distress,
on the resulting dysfunction.
data revealed an unexpected insight:
can result in growth and transformation.
phenomenon has been discovered,
Post Traumatic Growth.
the effects of adversity
and extreme conditions,
successful and productive lives.
tremendous odds, they succeeded.
give him up for adoption.
most highly successful entrepreneurs,
number have dyslexia.
studied had dyslexia.
among those entrepreneurs
which provided them an advantage
and paid greater attention to detail.
in spite of adversity,
because of adversity.
the muscle and grit required
had his life completely upended
Cultural Revolution in 1966.
to the countryside,
to fend for himself until 16,
continue his formal education.
the political landscape changed,
university admissions test.
the entire curriculum
from the factory,
went back to work
every day for three months.
was unwavering, and he never lost hope.
from Cornell and Harvard.
full control over is yourself.
to create a better result?"
from giving up on themselves,
a crazy father and several muggings,
gets you through the tough times,
change your perspective.
don't do it alone.
bring out the best in them
count on no matter what
across two bridges
the president's assistant.
brutally honest feedback,
to help pay for college.
valuable insight.
to diversity and inclusive practices
companies for diversity
are passion and purpose.
ABOUT THE SPEAKER
Regina Hartley - Human resources expertRegina Hartley thinks that those who don't always look good on paper may be just the person you need to hire.
Why you should listen
Throughout her 25-year UPS career -- working in talent acquisition, succession planning, learning and development, employee relations and communications -- Regina Hartley has seen how, given the opportunity, people with passion and purpose will astound you. Today, Hartley is VP of HR supporting IT and Engineering for UPS, and she makes human connections with employees immersed in technology.
Hartley holds a BA in political science from SUNY Binghamton and an MA in corporate and organizational communication from Fairleigh Dickinson University. She is a certified Senior Professional in Human Resources (SPHR) from the HRCI.
Regina Hartley | Speaker | TED.com